an excellent place to stay, with an open outdoor pool and very pleasant staff

nice and sparkling clean room. most of the kitchen utilities provided. lovely staff.

wifi was not working sometimes

location, price, free parking, cleanliness, customer service, everything! perfect for couples!

ts of space around the lot) and location is good

then, forget about room service

more coffee packets please. room service offered later on a sunday night please.

room service will be nice

great room, gym and swimming pool.

kitchen and laundry ensuite was helpful

kitchen equipment in bare essentials so bring your own corkscrew

gym, lounge with a view, meeting rooms etc

gym and pool table

we were able to do laundry and cook a meal

great gym and pool table

their social is an absolute must and their bar staff love their jobs, and the food is amazing

dish shortage in kitchen

there is a pool in the hotel that is very nice

brought our chromecast to watch movies at night and it would not connect to the hotels wifi

the water in the pool was too cold.

wifi was spotty and the elevators were out for a few hours

hotel bar was pricey but i will say the beers on tap and were very good.

gentleman at the front desk was very helpful and upgraded our room to a suite with a kitchen which was a bonus

didn t work in certain areas of the room, like when i was in my bed i would only have 1 bar of wifi

safety bar in bathroom would be handy.

th knobs) and i personally think the pool and spa closes too early

laundry costs $3 for the washer, $3 for the dryer, and detergent is 50 cents

wanted to book a hotel with a pool and playground for my kids that's in downtown ottawa

nice, friendly, helpful and smiling staff—-even my kids noticed!!

the wifi worked amazingly well

clean, big room, pool for the kids and free breakfast. breakfast was better than expected.

we couldn t enjoy the pool as other guests were swimming fully clothed, which is not good hygiene practice and made it

nice gym and facilities

there is a laundry space in the corridor, vending machines and ice maker

room was very comfortable. staff was very helpful. breakfast was excellent.

i went to small gym every day, breakfast was very nice as well as free afternoon brunch

the room was very clean and very roomy. the kitchen area was great. loved it.

fully equipped kitchen and roomy bath facilities

clean easy to use facility gym was nice

in kitchen or living room)

rooms are comfortable, kids loved the pool

even tho there were lots of kids for a hockey tournament we didnt hear anything inside our room

breakfast was free but it could have been of better quality

morning breakfast sélection was great

not a huge deal but during our stay pool was down for maintenance.