many healthy / veggie / vegan options available - facilities: restaurant, pool, sauna, steam room, jacuzzi, yoga deck

the cabin came with a small kitchen and a fridge, so i could cook my own meals — not that i was ever in a rush to leave

there is a small kitchen

it had a kitchen that was fully equipped and a nice bathroom

the room and then one night in the tent) good activities schedule with possibility to do yoga and spa treatments good vegetarian food

spa available however we didn t use

meaning, coffee was available at breakfast and we could drink as much as we like it, but it was not available for the customer to

we enjoyed swimming in the 24 hr pool and the swim up bar the most

a big thank you to ronny at the bar, who we had a really nice chat with when we stayed in the pool one day

delicious breakfast

breakfast is a bit poor. wi-fi is poor in the chalets at the top pf the hill.

lovely pool and garden as well as fruit and nature trail great atmosphere and kids friendly

weather was a little cooler when i was there, but there is a nice pool (a little cool) and a jacuzzi

some hotel areas like the gym and kids room looked like they have not been or cleaned in ages

full free breakfast

breakfast was wonderful

pools are open to non guests

has several warm pools that are well maintained and with a direct view to the volcano

watching the local beautiful birds come down to the fruit laden bird tables whilst we ate breakfast was wonderful

the little bar and breakfast are excellent

that was very gracious of them since i hadn’t paid for a larger room with kitchen facilities

swimming pool and the furniture was a bit outdated

the only thing we would have enjoyed is if there was a pool on the premises, at the end of a long day, it would have been nice to cool off in a pool,

the breakfast was delicious and hot and individually made. not a buffet.

hotel, clean and spacious rooms, lovely grounds and great view of volcano breakfast was great as

there's swimming pool available (with volcano view as well ;)) breakfast buffet is just amazing, variety of meals

good buffet breakfast

there were some bleach stains on our clothes after laundry we had done in house

location! staff! breakfast! everything was exceptional!

breakfast was good also

great for little kids, but not so much for adults

great restaurant, cosy pools and very friendly and professional staff. breakfast was delicious!

more loungers by the pool for the number of guests.

will never forget the luxuries breakfast buffet

hotel with a buffet breakfast

we got room 259 which was very conveniently located close to the hot springs, pool and restaurants

thought that the property could have a small play center for kids and we did not like that not all the hot springs were not filled

came to this paradise 20 years ago for our honeymoon, and always wanted to come back with our kids

location out of town with added bonus of hot springs very close to everything and parking was easy - hot springs gs a added bonus and breakfast was ok only downside was you

we had hot water, wifi and ac

cluded) was very good

breakfast and help with olanning

the wifi is subpar.

they have on site hiking and pool at the main cabinas and breakfast was great

the wifi was good, but went out a few times, but not for long

water pools are very nice with bar and food service inside the pool they fullfilled all our special

the sushi bar at the pool was a hit with out children

not enough blankets. kids were freezing at night

beautiful grounds, amazing staff and breakfast was wonderful

as an added bonus, there’s an ev charger in the hotel and the staff were kind enough to help us get an adapter

kids 13 and under) were pleasantly surprised by the comfort of this resort

the food for room service was subpar. it was cold one time and soggy the other time.

rking lot) to the room.

pool and wet bar and loved the view of the volcano

cky enough the one morning where no cloud cover

huge apartment with a kitchenette, two rooms, 5 beds, living room, tv, huge bathroom

no spa or heated pool

really helpful and patient with booking tours, answering our questions, and the kitchen kindly gave us breakfast early one morning when we told them the day before we had an early

ample parking

i would highly recommend visiting as the waiter is exceptional, offering room service and is super polite, plus the food is delicious