like the room , the location and the breakfast , the pool is nice the staff really nice people

only had 1 bar tender, could have used 2 during the evening reception.

the breakfast is good, wifi is good.

30, free and drinks and snacks welcome was nice, also with no charge the kids was really happy for such

breakfast buffet was amazing

quite new. very comfortable beds. nice breakfast. all good.

gym 24 hours was a plus

pool is okay , we normally

very clean very close to universal great breakfast good choice of hotels

kids took over the pool during the day so adults wouldn't have time to get in after they left maybe

the bar service was sub par...very slow. i don't think you should wait 10 minutes for a drink.

when you call room service no one picks up

the location is awesome - we could walk to many things, there is a shuttle stop in front for a $2 ride to the rest of the street, and uber rides were short for most

kids had a blast, from the time they got up until it was time to close the pools

disgusting ,you pay additional resort fee and ,and they tell you call or text this number for room service ,towels ,toilet paper etc

there is a laundry room outside of the room nearby for use by guests, a great added feature

kitchen

nothing. the gym space is quite small but big enough for a parks area hotel .

great for a family, with younger kids to teens, who want a place to relax not just sitting and eating on the bed

spacious,the rooms had everything we needed for comfort. my kids loved it

love the location, the breakfast, the kitchenette, and mostly the price

as my family had a red eye flight into orlando the hotel granted us an early check in which meant the world to my family since we were flying with a very young tried girl

early check in

entertainment for kids

food on the breakfast bar could be hotter

location and friendly staff. getting the suites give you access to the private pool

the pool was very clean and it was nice sitting and

didn't eat breakfast

breakfast short of protein

use of gym for not staying in building,but in suits

my family also loved the breakfast and pool

the location and the upstairs pool and benefits

the pool and the staff the location too

great kitchenette which made the trip easier, make sure you ask at the front desk for your kitchen kit

and comfortable beds beautiful milky white linen with upto ceiling windows with lovely view pool and hot tub were well maintained

living area and kitchen with everything for cooking and dishwasher

the hotel was well situated and had good wifi access

activities for the kids in the area

was good, bar and restaurant in hotel were handy as was the coin operated guest laundry

highly recommend for family with young kids

great location, lovely pool

wish the pool was a little deeper.

breakfast - huge variety, tasty, and awesome

pool is heated and was amazing, not too deep, perfect size

gave us some privacy with the kids

the pool and the food

lots to keep the kids happy

there’s a fantastic gym and changing area which is really handy if you are taking a later flight out of orlando, as you

for the kids fun atmosphere and really clean

the pool, the rooms, the view

shuttles didn't run consistently so it took me 30 minutes to get from my room to the front

gym closes to early! 4pm why?

scenery and how they had so many things for the kids to do i'm definitely bringing my grandkids back i was on a business try next time is fun

we were checking it out for a future visit with all our kids

water park

servicio breakfast very good clean perfect

my kids like the pool a lot

only thing we don t like is the wifi connectivity is very slow in our room

excellent, very clean rooms, nice pool and hot tub, good breakfast, prompt shuttles to universal

the kitchenette in the room and bbq area by the pool were so nice to be able to cook some meals and

was great, the location, the room, that bed was heavenly, the room service was awesome

great amenities, large pool, awesome gym, and amazing staff.

lots of games for kids

room service was reasonably priced, prompt and very well prepared

2 many kids running around,and a dog at the pool

we enjoyed the pool, room, location. everything was great breakfast and restaurant awesome.

they gave me early check in at 11 am that’s so nice of them

shower turned the entire bathroom into a mini pool

pool was out of action until last day.

was happy the restaurant was close to the hotel and the travel desk was in the hotel and provided shuttle to the universal studio

pool is small but nice but will be very nice once construction is complete

enjoyed the pool area and the views of the lake

universal and i drive was brilliant-nothing more than 15-20 minutes drive lovely pool area and bar with plenty of sun

the rooms were very spacious and clean with a very equipted kitchen

spacious living area. nice kitchen.