pool was wonderful and the beach was pleasant

was only one buffet so breakfast was super crowded and busy

at breakfast wasn t great

at the bars, at breakfast, in the restaurants and the cafe, all of them were amazing

very big hotel. large pools, kids pool and adult only pool. bar everywhere and great service

nice pool and beach area. great breakfast buffet. nice evening entertainment. friendly staff

kids had fun

with a special compliment to ana our housekeeper who was meticulous, gracious and helpful, to the pool consierge, regee, who was fantastic, funny and wonderful with assisting us on finding poolside

capacity, so the only thing i would note is you need to get up early to reserve chairs by the pool

pool chairs were always taken with towels, even though there was only 15-20 people in the pool.

the lack of ability for kids to

loved the fact they have open and free wifi in the

grandchildren went there for kids club and loved every minute of it

wifi only in pool and lobby understaffed - not helpful and very slow link to other hotel flamingos

if you aren't interested in that don't take a welcome breakfast

location, well equipped kitchen, great wifi and television options, good security, comfy

it’s cozy, very nice garden, the area has a swimming pool, you have a blender on the kitchen and water for drinking

the amenities need updating in the kitchen. pots, pans and cooking utensils.

we also enjoyed the beautiful views and used the pool a lot

the rooms are well decked out with kitchen utensils and comfortable furnishings

it's what we love most about bucerias — classic property, cute pool and outdoor garden kitchen, ac in the bedroom, close walk to the beach and nearby restaurants, and most of all, a

kitchen with all you need to prepare food

the room was a very good size, with a kitchen and living/dining area separate from the sleeping areas

the room-service breakfast - made-to-order eggs was

the room service box was dirty and broken because it didn't close

eakfast hall was good)

24 hour all-inclusive room service. everyone was ridiculously nice and happy to help us.

the spa day. the employees in the spa.

the infinity pool was nice. our room was spacious with a beautiful view.

quiet location of our room overlooking the pool-ocean.

was nice that the pool with the waterslide was in the back and all the screaming kids weren’t in the main pool the restaurant made a nice

was nice that the pool with the waterslide was in the back and all the screaming kids weren’t in the main pool the

pool and location by the ocean

staging for a tropical vacation: towering palms, lush foliage, views, pretty pool, outdoor bar and restaurant, beachfront

location beach , pool , swim up bar , great food , the rooms are so big

right on the beach . great staff. the pool was warm .

the room size was huge we where so close to beach and pool

staff was super friendly, hotel amenities (ie bar restaurant) good. well kept faciltitles

our room and most of the others we saw had small kitchens and there is well-stocked supermarket only two blocks away, in a shopping mall that also

breakfast was okay. did not get exactly what was ordered.

breakfast was adequate at the buffet tulum

they also have a complimentary water shuttle to vallarta adventures which came in very handy

great resort for family as lots to entertain kids

bigger pool, but that is just dreamland

the pool is very small, like a wading pool but does the trick to get cooled off

was perfect for us- clean, parking, quite, hotel restaurant made great mojito s and really good food

small pool warm pool was a bonus

room service breakfast was quick and tasty

the food at the adult bar was probably the best part for me

the heated pool was very nice, away from the loud music and natural juices made to order

-breakfast the first day was delicious and so was lunch and dinner

the breakfast was good

some of our favorite staff still working there; argentina at the restaurant, joaquin at the pool bar and a couple of the shuttle drivers

the huge 2 bedroom condo size room with balconies along with modern finishes and a euro style kitchen, although we didn t use it because breakfast lunch & drinks at the hotel were fantastic

our suite was over the breakfast area and right by the pool so it was loud with the kids playing

spotless pool and pool deck

for some reason staff wouldn t let us check in early although we arrived at 12pm and our room was definitely ready before 3pm

the room was roomy with two bedrooms and two full bathrooms, living room, and full kitchen with utensils

great choice if you want to be near the airport, the room was clean and breakfast was

no swimming pool or other such

beds comfortable, breakfast was good

website had pool on the photos

no pool and a bit noisy the coffee was really bad.

food was good, breakfast the best

we enjoyed room service which was excellent

breakfast and food was fantastic

the pools were clean with plenty of lounge chairs in the sun or shade

few times, but there has been some kind of weather issue causing larger waves than usual, so the kids never got in

pool and swim up bar are great

from 3 to 4 pm they have happy hour at the pool bar where a selection of drinks is priced two for one

good service frindly staff pool side service was good.

it was very nice. the margaritas at the bar were delicious

we did not try room service

breakfast was great.

there was plenty of variety of food in the buffett for breakfast

staff was amazing! activities for kids was incredible. loved it!

the water park for the kids was very enjoyable for them

they quickly remembered our names and our kids names and made sure we are comfortable

pool area was very nice for the kids, the breakfast is big and outside even if we needed to wait for a free table for a while

i loved the pool, beachfront, thai restaurant, pizza, service at front desk and luggage/bell hop

property, exquisite landscaping, wonderful layout, separate quiet adult pool/spa area, beautiful views

suite was great, 2 beds full kitchen and balcony but view of parking lot on ground floor was not great or quiet

there were daily activities for the kids and a small pool for them to swim in

friendly staff, great breakfast menu in restaurant large clean pool, comfortable loungers, comfortable beds in our room , strong wifi, lots of hot water, close to

it was well located and had a nice pool and cafe

the bathroom, sink and kitchen need a deep cleaning. bathroom mirror and sink were so dirty.

sinks and in the shower enclosure, the shower drains in both bathrooms drained very slowly, the kitchen sink was dirty around the taps, all this when we moved in

pool was amazing as well as all amenities c staff is very friendly and welcoming

i was told it was no problem to bring his electric scooter to the pool by the front desk but then the life guard and a manager type person were a bit mean to him

too many unmonitored children, pool unkept and full, food options were good but ruined by kids

pool bar stay open later.

pool facilities were packed and water quality seemed off, beachfront was not swimmable

was not advertised as a family hotel and the pool was so crowded with kids it was impossible to use the pool

he upgraded me to poolside and no stairs

no laundry

having a kitchen and a living area were wonderful

air conditioning unit was not working and the door to the laundry area had a broken latch and would not stay closed

pool tiles are starting to fall off.

facilities, great food selection, very helpful and courteous staff, several nicely maintained pools, good bar

service can be slow as well as room service

the breakfast was amazing! the staff was so friendly and accommodating.

the gym needed some work and there was construction next door

would have preferred a breakfast and lunch buffet, rather than a sit down menu

of the kitchen areas require a closer cleaning

attention @ the reception was great nicely greeted and welcomed staff at breakfast was

kitchen was very basic - i didn't use it but there were no utensils or kettle and it was old and

guests saving chairs around the pool.

nice roof top pool area