the strategic locations of the various pools, the steaming hot water, the indoor pool beautiful

good breakfast. nice woodsy location, spring water plenty warm! staff were nice.

pools very hot and warm, excellent to enjoy family at facility and barbecue, pools very clean and

i cleaned out the insects floating on the hot pool myself

tiny little towels,pool was like cool bath water no one at reception.

they had an indoor pool and the environment looks nice.

the staff is unfriendly and they don't know anything about the surroundings, the swimming pool was not in service

beautyfull setting, great spa experience and excellent massages!

the spa water was luke warm at best, and it was a very cold that night.

not a spa like environment at all

the azufres spa also looked like it was dirty swamp water, i saw some kids cleaning the sides of the spa but it

only that bad signal for wifi

there could be more variety on the breakfast, but other than that, all was great.

very clean comfortable and delicious breakfast

no wifi even though booking told us there would be wifi. the toilet needed to be fixed.

hotel did not have wifi. at least i didn t pick it up.

no personal staff available to help with luggage or take guests to airport shuttle service

free shuttle to the airport as well was very helpful

and the shuttle to get us to our flight on time

close to the airport and provided a shuttle to the airport

very close to the airport and shuttle service

best of all was the complementary breakfast of fruit, sweet bread, juice, coffee and egg dish or enchiladas served by a very nice

parking is limited and entrance is narrow...big vehicles won t enter to parking

i like that they had parking.

super clean water in the gym

by the friendly, attentive staff, the clean spacious rooms and the central location to access our golf destinations

i would have loved to have a mini fridge in the room. the gym was way too small.

not instructions to start the walk machine in the gym

maybe more equipment in gym area, fix tv at that same place.

saying that if one room is in air condition mode no other room can use heater mode included breakfast is very limited, perhaps they should mention it includes very few choices parking is

convenient location, great breakfast buffet on weekends included, very comfortable beds.

we did not know had to pay for child's breakfast although it was apparently included

lowsy breakfast. rooms out of date. need renewal asap.

clean and breakfast was enjoyable

fresh fruit at breakfast

pool was beautiful but with frozen water, we could not swim during our 4 nights stay, we always

the pool is very cold, impossible to enjoy it

the pool area very clean

pool was very cold

nice breakfast, huge rooms with iron and iron board. decent sized swimming pool

roof pool with view of the city was lovely in the sunshine and i had it all to myself

very nice value , clean and modern with pretty rooftop pool

pool - this is was the main reason to reserve, in your website i read heated pool and the water was

stayed at this hotel more than 5 times and the pool is never cleaned or even on being filtered, so i m guessing it s there just for show, the

liked the super comfortable rooms and the rooftop pool

free parking ok

they call one a snack bar but it might as well have been a full restaurant considering it had a full menu with steak and

you can get an excellent buffet breakfast with a great choice and mimosas

breakfast was very special with lots of lovely mexican type breakfast

the pool is big but looked a bit rundown- i enjoyed my dip none the less

a bar restaurant serves great hamburgers and has a good drinks selection

swimming pool was great , then the location also the breakfast was very basic

pool

the pool area is very nice. good breakfast buffet and big room.

the pool area is very nice. good breakfast buffet and big room.

staff very gentil and educated!. parking space.

great value, early check in not an issue, very friendly staff.

the room service was very fast and the food was tasty

requieres more parking space

centered and there always were parking places

the parking space is also an issue if you arrive late.

people were very nice and the breakfast was good

clean, good breakfast.

breakfast good. accomodation noisy

room is small, the wifi signal is weak on the second floor, and breakfast isn't worth the money

-- hard to find the entrance pretty average breakfast

the breakfast was cold

didn t like that their was no free breakfast

the spa is also beautiful and so relaxing

was excellent the spa the restaurant the food the guest services the rooms were clean and spacious, everything was

the swimming pool that s it

good breakfast

location staff and breakfast

location, breakfast, room amenities

i really enjoyed their breakfast and friendly staff

the included breakfast was delicious

good breakfast

the breakfast was amazing and the staff extra friendly

good breakfast, but no variety

breakfast was good and healthy, excellent location

equipped kitchen, good room service, terrace

breakfast was a great selection and super delicious. front desk staff were friendly.

no breakfast served! a coffee machine in the room would be nice!

breakfast was not that good

events because if there is a 20 persons event in the restaurant then the other guests must take breakfast in the garden when the weather is a little bit

breakfast was fine. location was great but a little difficult to find.

breakfast was adequate but what made it super was the warmth and friendliness with which it was

breakfast was delicious better than we ever hoped

i first arrived, there were some times without wifi, but it got sorted out and became reliable in subsequent days

breakfast was great! location was excellent!

nice breakfast!

wifi in our room was on and off but was strong in the courtyard

and good wifi

the price for our two-night stay was extremely affordable and included breakfast, which was delicious (fresh fruit, fresh juice, yogurt with granola, breads and pastries (+) the breakfast is excellent with a view to the street (+) every morning don raul greeted us with a delicious breakfast that exceeded our expectations (+) the house was beautiful, the room was clean, and the morning breakfast and coffee was delicious (+)breakfast was good and the host roberto very informative and upbeat, recommend this place and the (+) breakfast was delicious and in a cozy dining area with natural light (+) very friendly host and a nice continental breakfast (+) he treated us very well and the breakfast was great (+)almost missed my delicious breakfast

the courtyard is comfortable with wifi

there was a kitchen but it had no pots, pans, crockery or cutlery whatsoever, so it was completely pointless

the weird kitchen situation it's always good to have a fridge

beds very comfortable, staff excellent service, had a kitchen in our room.

very well located with underground parking. clean and comfortable.

hotel was nice, hacienda like, it has parking, the rooms were clean

the location and the free parking for this hotel

and not comfortable, the room they gave us was located at tje bottom of the floor and there is bar in front of it and it was very noisy, we couldn't sleep well

there are mosquitos in the bar area

we enjoy the breakfast and personnel

attention of staff to insure our satisfaction. great breakfast!

the breakfast was very delicious. i liked a lot

good facility and breakfast

they privide excellent mexican traditional breakfast

the wifi was not working good and the water it was cold

wifi was awesome, the hotel has good location and the staff was friendly

a junior suite, which included a small sitting room with a worn couch and a tv along with a basic kitchenette

parking site is about 3 blocks away

wifi does not work here

kitchen was nice, but no towels, washcloths, or dish soap for cleaning in the kitchen

it has 3 room and kitchen perfect for a big family

parking is a bit of an issue

you could see from the outside into the room. i could not take the breakfast on the go.

breakfast is good, between 2 menu choice, we had eggs, beans, bread, coffee and juice

and the breakfast was great

our room, which adjoined the covered courtyard was noisy during breakfast as the rooms only windows faced the courtyard

had to ask the front desk after we had already settled in for the wifi, they didn’t explain the breakfast situation, considering it’s included in your stay, we had asked them if they could fix

great location and the complementary breakfast was delicious. the property was very clean.

breakfast even though it was in included it was a disappointment not just cold , it looked like

the breakfast was good on the weekend and during the week it was more simple

it’s a beautiful hotel, delicious breakfast.

good breakfast

liked the location, breakfast and coffee was really good

parking was confusing as there is none on site

the parking service it s also a plus

very hard to find and parking is difficult

weak wifi in this particular room.

parking its away from the hotel but not to far of you don t mind walking.

the service all around from front desk to room service to the restaurant needs to be improved

heads up…no gym or pool or jacuzzi, but who needs that anyway

no pool

room was changed to a small room on the floor where there is a bar with music, loud enough that i heard it until late at night

room was dirty , it wasnt worth the price. bar staff unfriendly

the music from the bar below played until almost 5am.

catedral right across from hotel and bar on the third floor.

the music coming from the bar at night. it was noisy and we had no view

my kids also like the bathtub in the room

ordered chicken wings by the pool they were delicious orderd them next day not the same

the temperature of the swimming pool water, a little bit cold

location, staff super friendly, we really love the pool and the food was amazing

the kids loved the pool, my wife and i enjoyed the live entertainment and some of the dinning options

the parking lot is not close

parking service can take a few minutes more than expected when is peak hour in the day.

gym was closed. asked for wake up call which didn't happen.

room service from one of the top city restaurants very nice perk as well

wifi is bad as well

the breakfast buffet was good and they even have a gym

staff friendly, room clean and quiet. we enjoyed the free breakfast too

the breakfast was great and everything else was perfect

great breakfast

the breakfast buffet was good and they even have a gym

noise from the bar at night

loved the location, staff were amazing, valet parking, breakfast!

amazing staff great location if you drive parking is available it's just perfect.

copacana restaurant & bar located right by the lobby of hotel plays the music too loud until 12 midnight

noise of the bar across the street and traffic makes it difficult to fall asleep

breakfast was late

the wifi was intermittent

the wifi was not very reliable and made it difficult to stay connected with family.

helpful staff. excellent location. very clean. tasty breakfast.

maybe even two areas for breakfast if the place is full

small parking lot, use valet parking

the older gentleman that helped with bags & parking and cleaning staff were very friendly

from front desk to kitchen to spa services, best vacation ever

secure parking on site

price was great, breakfast included aaa

breakfast was very good.

they offer a fair breakfast

i loved the breakfast it was very good.

breakfast was delicious and added value.

gave the kids bracelets

beverages and mezcal, some ground coffee from oaxaca to take home, handmade bracelets for the kids and a hand made huipil

we requested a massage in our room and they took care of making the arrangements with a nearby spa so that one of their massage therapists could come the next day

the breakfast was quite good

we really enjoyed the breakfast and the location

i had breakfast there the they didn t have a menu to look into

for breakfast it took to long and they kept forgetting what i ordered never got my juice or fruit went

breakfast service could be improved

yummy breakfast on the rooftop

the included continental breakfast is adequate to get you started in the morning

the continental breakfast on the roof was just what we needed to start our day

nice breakfast room on the rooftop, but breakfast was only ok

the complimentary breakfast was good

plus there was a nice breakfast on the roof terrace

breakfast includes coffee, toast, fruit and eggs.

the free breakfast was very tasty and filling

decor and cleanness. staff was really nice. breakfast was good.

same-day laundry service is terrific

the breakfast options could be better and more accessible, beyond that everything is alright

continental breakfast is included

nice free light breakfast, toast, coffee, orange juice and fruit with yogurt

i also liked the breakfast, good food and the waitress very professional and polite

bedding was really comfortable, the place was really neat & clean they gave continental breakfast which was very well

rd) bed, good breakfast and very clean bathroom.

it would be better to have a larger parking lot.

reservation includes continental breakfast and has their own parking, which is highly appreciated in downtown morelia

first night the wifi didn't work for a while

reservation includes continental breakfast and has their own parking, which is highly appreciated in downtown morelia

location great best parking in the old town if parking is high on your list this is the place

close to town/cerca del centro de la ciudad, parking lot/ cochera.

the first day the pool was a little chilly but i believe they warmed it up after.

the pool water was warm

next to the hotel, breakfast buffet not included and loud music in the swimming pool area

ich was not expected per other reviews)

the pool and views are extraordinary and the service is excellent

pool was heated

pool was closed and we decided not to stay because it was the main reason we chose this place

secure parking

hard to get a parking spot

much noise, first night they had a band playing loud at the pool, it is a very small hotel so i actually felt the singer screaming right next to me

hotel, comfy bed, amazing view, clean gym, we would have loved a massage but they didnt have space at the spa that day

the pool was closed and should install usb charging stations with wall sockets

a beautiful pool with tables and sunbathing chairs, as well as a restaurant and full bar

it s a sprawling complex, prettily designed with pool area and gym

it s a sprawling complex, prettily designed with pool area and gym

plenty of hot water, nice beds, plenty of parking,

oh and there's a pool

spacious room with fireplace and kitchen, large closet and restroom, almost like an apartment

it's noisy and beds are not comfortable the pool is ridiculously cold