hotel did not have wifi. at least i didn t pick it up.

the free shuttle to the airport is very handy too

advertise free parking

breakfast was very good

was very close to the aiport and they had a shuttle to take you or pick you up from the airport which was very convenient

no personal staff available to help with luggage or take guests to airport shuttle service

free shuttle to the airport as well was very helpful

very close to the airport and shuttle service

and the shuttle to get us to our flight on time

close to the airport and provided a shuttle to the airport

the pool area is very nice. good breakfast buffet and big room.

ning room with a small kitchen, refrigerator ,

hotel is well located, it has basic services such as restaurant, room service and pool

place is pretty and on a good location for the airport and the buss station, the breakfast is

staff very gentil and educated!. parking space.

by the friendly, attentive staff, the clean spacious rooms and the central location to access our golf destinations

maybe more equipment in gym area, fix tv at that same place.

i would have loved to have a mini fridge in the room. the gym was way too small.

not instructions to start the walk machine in the gym

super clean water in the gym

we did not know had to pay for child's breakfast although it was apparently included

lowsy breakfast. rooms out of date. need renewal asap.

convenient location, great breakfast buffet on weekends included, very comfortable beds.

clean and breakfast was enjoyable

saying that if one room is in air condition mode no other room can use heater mode included breakfast is very limited, perhaps they should mention it includes very few choices parking is

fresh fruit at breakfast

stayed at this hotel more than 5 times and the pool is never cleaned or even on being filtered, so i m guessing it s there just for show, the

the mid century furniture should have come home with us and the roof top pool and breakfast area were lovely

liked the super comfortable rooms and the rooftop pool

roof pool with view of the city was lovely in the sunshine and i had it all to myself

the view from my room was amazing, and not to say the pool's

free parking ok

the pool is very cold, impossible to enjoy it

the pool area very clean

pool was very cold

pool was beautiful but with frozen water, we could not swim during our 4 nights stay, we always

the swimming pool was not heated and was incredibly cold!

fast and pleasant check in, super clean room, confortable bed, nice decor, nice terrasse, good breakfast

good breakfast, but no variety

i particularly like the kindness of the personnel and the flavours of its generous breakfast

good breakfast

the breakfast was amazing and the staff extra friendly

i really enjoyed their breakfast and friendly staff

we ate an amazing breakfast every day and the coffee was perfect

location staff and breakfast

the staff were helpful and were able to arrange a laundry service during our stay for a very reasonable price

excellent tasty breakfast

went to get a spa treatment

i sorry but i couldn't get the breakfast in the hotel

should be included some breakfast package

was excellent the spa the restaurant the food the guest services the rooms were clean and spacious, everything was

location,service ,architecture,food,bar,restaurant, pool and every detail in the rooms the staff will go extra mile to make your stay wonderful thank

breakfast was a great selection and super delicious. front desk staff were friendly.

breakfast!

it is a beautiful hotel, wonderful location, friendly staff, amazing breakfast

no breakfast - nice cafe closeby

late breakfast

it is close to an area of bar and restaurant that makes it practical to go out at night

the breakfast was also high quality and the wifi was really fast

breakfast was large and delicious--several choices

breakfast was excellent eggs with ham, fruit, toast, coffee/tea, juice

nice breakfast!

there was a kitchen but it had no pots, pans, crockery or cutlery whatsoever, so it was completely pointless

the weird kitchen situation it's always good to have a fridge

beds very comfortable, staff excellent service, had a kitchen in our room.

the wifi was not working good and the water it was cold

wifi was awesome, the hotel has good location and the staff was friendly

attention of staff to insure our satisfaction. great breakfast!

they privide excellent mexican traditional breakfast

the breakfast buffet was a welcome gesture and delicious

the breakfast was excellent with a wide variety of mexcian foods

location and great breakfast, froendly staff. great

wifi in our room was on and off but was strong in the courtyard

the price for our two-night stay was extremely affordable and included breakfast, which was delicious (fresh fruit, fresh juice, yogurt with granola, breads and pastries (+) the breakfast is excellent with a view to the street (+) every morning don raul greeted us with a delicious breakfast that exceeded our expectations (+) the house was beautiful, the room was clean, and the morning breakfast and coffee was delicious (+)breakfast was good and the host roberto very informative and upbeat, recommend this place and the (+) breakfast was delicious and in a cozy dining area with natural light (+) very friendly host and a nice continental breakfast (+) he treated us very well and the breakfast was great (+)almost missed my delicious breakfast

the courtyard is comfortable with wifi

and good wifi

no wifi password ud83dudd11 no free break fast although i could swear it was included

the beds were just ok. bar was not open.

on site parking was good too

good wifi

and not comfortable, the room they gave us was located at tje bottom of the floor and there is bar in front of it and it was very noisy, we couldn't sleep well

great value, early check in not an issue, very friendly staff.

the parking lot greater was super nice.

requieres more parking space

centered and there always were parking places

the room service was very fast and the food was tasty

o

breakfast is not included but the cost is so inexpensive that it might as well be, great value for

t they valet for free)

although parking was free, it was blocks away.

tually one of the main features we were searching for) though a couple of

-- hard to find the entrance pretty average breakfast

breakfast good. accomodation noisy

the parking. i didn't get a parking for my car, so my car had to pass night outside

people were very nice and the breakfast was good

room is small, the wifi signal is weak on the second floor, and breakfast isn't worth the money

good breakfast

liked the location, breakfast and coffee was really good

wifi didn't work in the room, had to go out to the central courtyard

our room, which adjoined the covered courtyard was noisy during breakfast as the rooms only windows faced the courtyard

breakfast was good

staff and location, parking lot available.

breakfast is good, between 2 menu choice, we had eggs, beans, bread, coffee and juice

great location and the complementary breakfast was delicious. the property was very clean.

love that they start with hot breakfast, always on time, they are quick to make last minute changes if your not satisfied with

it’s a beautiful hotel, delicious breakfast.

4 blocks from main square, breakfast included,nice colonial building,quiet

was disappointed with the breakfast

parking location, although they have valet parking on staff you need to stop on the main street to

the parking lot is not there you have to leave the car and walk to the hotel.

room; comfortable mattress; excellent wifi; convenient location near the cathedral; cable

very hard to find and parking is difficult

no wifi access

the service all around from front desk to room service to the restaurant needs to be improved

heads up…no gym or pool or jacuzzi, but who needs that anyway

no pool

the breakfast was delicious and each day the menu was different.

everything was excellent, especially breakfast and also in the downtown area.

breakfast was late

the wifi was intermittent

the wifi was not very reliable and made it difficult to stay connected with family.

room was changed to a small room on the floor where there is a bar with music, loud enough that i heard it until late at night

room was dirty , it wasnt worth the price. bar staff unfriendly

the music from the bar below played until almost 5am.

catedral right across from hotel and bar on the third floor.

the music coming from the bar at night. it was noisy and we had no view

quiet room, ...great bed and pillows. good wifi!! was close to elevator, but i didn't hear it.

parking to to far from hotel

most rooms dark, no ac, noise from street music made dinner impossible, wifi very poor.

wifi is bad as well

the parking lot is not close

the breakfast buffet was good and they even have a gym

staff friendly, room clean and quiet. we enjoyed the free breakfast too

front desk guy was very helpful and super accommodating with my request for a balcony room, the breakfast was delicious and everyone in general was great with an amazing attitude

great breakfast

breakfast area on the 5th floow has a wonderful outdoor terrace with good views

breakfast was delicious and added value.

they offer a fair breakfast

price was great, breakfast included aaa

i loved the breakfast it was very good.

coffee was not available until breakfast at 8am. twin bed room was very small.

valet parking was very important for us, first time visitors to the city

needs more light you should give as many parking lot courtesies are needed

the streat and the bar at night noise

location, such friendly and professional staff, breakfast options, although a bit limited, was really good and tasty, nothing beats having

amazing staff great location if you drive parking is available it's just perfect.

gave the kids bracelets

beverages and mezcal, some ground coffee from oaxaca to take home, handmade bracelets for the kids and a hand made huipil

we requested a massage in our room and they took care of making the arrangements with a nearby spa so that one of their massage therapists could come the next day

i had breakfast there the they didn t have a menu to look into

breakfast service could be improved

we really enjoyed the breakfast and the location

the breakfast was quite good

same menu for breakfast every day.

the continental breakfast is a great start to the day

the included continental breakfast is adequate to get you started in the morning

the complimentary breakfast was good

breakfast was fresh and tasty

serving breakfast just needs to be more attentive

allowed an early check in which was really helpful and one of the staff was english speaking which was helpful

plus there was a nice breakfast on the roof terrace

decor and cleanness. staff was really nice. breakfast was good.

breakfast includes coffee, toast, fruit and eggs.

same-day laundry service is terrific

reservation includes continental breakfast and has their own parking, which is highly appreciated in downtown morelia

rd) bed, good breakfast and very clean bathroom.

close to the centro and the parking is right across the street

except the wifi

ac. free breakfast.

breakfast was good and the location of the hotel is near to downtown, the people to work in the

continental breakfast is included

bedding was really comfortable, the place was really neat & clean they gave continental breakfast which was very well

the breakfast options could be better and more accessible, beyond that everything is alright

i also liked the breakfast, good food and the waitress very professional and polite

location great best parking in the old town if parking is high on your list this is the place

close to town/cerca del centro de la ciudad, parking lot/ cochera.

spa needs to have better service or hire personnel that has experience to provide an excellent

the temperature of the swimming pool water, a little bit cold

rooms were very clean, we got a room that was close to the gym and it was really loud, we call the front desk and they were very professional and moved us to

ordered chicken wings at the pool the were good so i ordered them again and they were not as fressh

happen yeah but you should have someone to check everything everyday more if you have small kids around i was next to them and i couldn't hold the structure on my own they have a lot of

from front desk to kitchen to spa services, best vacation ever

secure parking on site

small parking lot, use valet parking

the older gentleman that helped with bags & parking and cleaning staff were very friendly

ich was not expected per other reviews)

the pool and grounds are gorgeous

wish it had an indoor whirlpool since the weather didn t allow us to use the outdoor pool.

spa service incredible

room service was prompt and well-served each time, and every staff member was extremely gracious

plenty of hot water, nice beds, plenty of parking,

the pool was not working, and the mosquitos were terrible

pool was closed and we decided not to stay because it was the main reason we chose this place

the lady who did the laundry was prompt and patient, very nice

much noise, first night they had a band playing loud at the pool, it is a very small hotel so i actually felt the singer screaming right next to me

secure parking

hotel, comfy bed, amazing view, clean gym, we would have loved a massage but they didnt have space at the spa that day

pool and views

the pool was closed and should install usb charging stations with wall sockets

pool was too cold swim, even with sun out

pool! and the design/decorations of the grounds and gardens.

oh and there's a pool

spacious room with fireplace and kitchen, large closet and restroom, almost like an apartment

it's noisy and beds are not comfortable the pool is ridiculously cold

we had secured parking

inside parking was convenient and safe

my kids loved the breakfast buffet

my kids loved the breakfast buffet

the room was huge and parking excellent safe place and very good price we were so pleased

the hacienda feeling and grounds. the pool and natural surroundings. parking lot

the continental breakfast was a joke fruit with coffee and toast with jelly

the continental breakfast they have to have more variety of fruits, also in the menu

the hacienda feeling and grounds. the pool and natural surroundings. parking lot

pool was nice, friendly staff, good breakfast. beautiful garden area and lawn.