don't stay everyone was so very polite clean excellent great breakfast love the pool and atmosphere was an excellent

is convenient to everywhere we wanted to go and affordable, and the breakfast was the best

the hoy breakfast can have more options, not just sausage and eggs.

i love the spa the hotel is exceptional clean nice it was everywhere

location, price, breakfast

bagged breakfast, not good and small!

the room was clean and staff were great. the breakfast was good. pool was great.

loved the breakfast and very nice staff

staff was very friendly and breakfast was great as

breakfast was very good & pleasant atmosphere

the outdoor pool

the pool need to be clean

the breakfast was less han i expected the juice was delicious

you guys didn’t have any eggs for breakfast that would’ve been nice.

breakfast was nice

breakfast was great

room and service also breakfast was great , everything nice and clean

breakfast was top notch

everything was amazing! room was spacious and very clean. wonderful selection for breakfast.

the breakfast was delicious.

dirty pool, no towels

pool area was not in service .

the pool had algae growing in it, the ice machine was out of order, the body wash dispenser in the

we did not have breakfast

lack of options for breakfast. only sausage offered daily. mix in some bacon days, please.

the staff was also very tolerant of our baseball team and the kids making more noise than they should have

the room was clean, and the breakfast was amazing

it was a huge inconvenience for my family, especially my kids with the sleeping arrangements

breakfast was great

would have preferred a full breakfast

pool was fun but needs to be cleaned after a couple days because it's active

the hotel did not have breakfast, the gym and the pool were both closed and this was not advertised which is misleading

hotel advertised that there would be a gym with weights

pool needs to be cleaned every couple days but other than that, i loved it.

breakfast for price n room service for towels and smell of marijuana or some substance in hallway

the pool & the location.

tiny pool

1st floor was under construction and unusable including weight room and laundry

without hot water, no removal of dirty towels or garbage, i was advised that because of covid no room service was available

pool not open

breakfast was ok, but the time frame seemed very short

maybe more breakfast items

on site pool

was clean and the cleaning services was very nice the location very easy to get to we enjoyed the pool the young lady at the front desk was very nice hats off to the cleaning

breakfast hot items could have been waayyy better!!

parking was very easy and internet was easy to get

found live roach in kitchen area

i didn t have breakfast. i didn t have a kitchen!

loved that it has a real kitchen with a full size stove and refrigerator in it

dirty, holes in the bathroom door, drawer missing in kitchen cabinets

are very comfortable, you can set the temperature yourself, the kitchenette has a fridge and a stove

everything no wifi stove in kitchen did work properly

kitchen. area with stove, fridge and shelf

was very clean, spacious, the staff was very friendly, and having a kitchenette with a full refrigerator was the icing on the cake, i was able to cook, which saved me

the crackhead running around the parking lot

the lights in the parking area are so bright that the rooms stay lit up all night

there was a cute baby opossum in the parking lot

there is free, secure parking at the location

clean. parking in courtyard improved feeling of safety. large fridge with freezer. large room.

newly renovated, beautiful decor, good breakfast.

the breakfast

we were able to walk around downtown with our kids and had a water view

willamina in the breakfast area was helpful and nice!

loved the location, sleep were comfortable, bedding n towelettes were clean, breakfast were

it didn’t have free breakfast

good morning the breakfast wasn't good at all

the front desk told us that the bistro/bar was open til 10pm, though when we tried to use it after checking in at ~9

not too many breakfast or food options

breakfast not being served as it’s stated online

location & extremely helpful & friendly staff! the restraunt & bar on 1st floor was awesome!

maybe the bar could be opened earlier lol

was expecting a hipper more eclectic bar scene and decor.

the decor of the establishment was nice and the fitness room had everything needed to get in a good workout

everything was nice. service, the bar and food.

machine on the third floor was unplugged and not working had to go to other floors to hunt ice room service did not check to clean your room on a daily basis

bar and restaurant was great

the shuttle

staff at front desk and bar very friendly

the staff that help with luggage, valet, restaurant, bar, room service were all great and very friendly

the hotel left a teepee for my kids to play with while they were there!

if i had to choose one thing, i wish there were a few more options for the breakfast menu.

they didn’t have an indoor pool

pool could be cleaner

my kitchen table n end table by the bed had uncleaned syrup.

ladies in the breakfast room are so good at what they do

room service consisted changing the towels period

the evening socials at the bar were enjoyable

just a bar on which to hang clothes

i liked everything. just wish bar stayed open pass 9 pm

night workers in the casino bar were rude

we rented rooms with integrated kitchen but no cookware and utensils

restaurants and convenient stores within walking distance, easy access to the interstate, the kitchenette

kitchenette didn't have pots and it's a pet friendly hotel but they don't tell you that if you have

ih, there was a used syringe left in the kitchenette area

falsely advertised a pool

pool was filled with grass

it was not clean. no breakfast. no pool as they advertised. sleep in my clothes.

nothing. not clean. no breakfast. no pool

the pool

pool was green

only booked the room for the pool because they was the cheapest they had i pool there

pool was green , no frig , no microwave , no water pressure , no coffee , room was dirty , had a

there was a stain on the sheets, the pillows were soooo lumpy and uncomfortable and the pool was disgustingly green

not a good breakfast choice

breakfast was delicious

the breakfast was awesome and the location was in a great area near all the restaurants

breakfast was good.

the pool and gym were closed and the breakfast was inedible

liked having the kitchen and extra desk top and eating space

only thing i didn't like was that there was no breakfast.

having a full kitchen and desk came in handy during this trip.

the fact there's no breakfast served but there's literally a cooking area in the room.

availability of snacks for reward members rather than breakfast

breakfast was hot and good

bigger parking lot

the front desk staff has been pleasant and the room service, while nothing special, is prompt and tasty

clean bed, bathroom, wifi, breakfast etc

parking is very limited but parts of the hotel is under construction.

horrible wifi for the tv so it was useless

there seems to be a lot of activity at this hotel, lots of kids running around, it's loud and the walls are thin

could have been more things for breakfast and location was great

if that s what you re looking for, but an affordable place to stay that had a well-lit parking lot and a pretty good breakfast

there was not tub for small kids

pool was closed but believed it was due to bad weather

laundry room was available

fully stocked kitchen

pool could be a little bigger but that's just me being picky

with 3 kids that was many trips down stairs

no laundry mat

pool area needed attention and no one enforced non smoking rule at pool

pet friendly, clean rooms, hot breakfast

we checked in late he allowed us to be in the pool for an hour later

breakfast lady was excellent hostess.

the breakfast was a little expansive but other than that everything was wonderful !

no complimentary breakfast.

we didn’t eat breakfast, but our stay was wonderful.

high breakfast

the kids had a blast playing in the pool

booked this hotel because it said they had an indoor pool

breakfast was delicious and staff was very kind and helpful

the kitchen had only a microwave and refrigerator with no real cooking facilities

everything. room is spacious, kitchenet is very nice, breakfast is great.

large group stayed at the pool for roughly 4 hours and basically hogged the pool area until closing time

since hotel system was down i couldn’t use wifi or gym when needed

their breakfast had a wide variety of options as well as the drinks

also free breakfast and 24 hour coffee

the beds, view, pool, gym, & concession area.

the gym had a wide variety of equipment to get in a nice workout

the breakfast was the best i have ever had at a hotel

and the staff were kind enough to give me extra time at no extra cost (curtesy early check in and late check out)

staff were friendly good breakfast

the hot breakfast could be improved

checking out and the staff were kind enough to give me extra time at no extra cost (curtesy early check in and late check out)

the breakfast was a wonderful addition to my stay

clean, comfortable rooms, quite, friendly staff, excellent breakfast

basic gym but with good equipment

breakfast

friendly staff and breakfast was great

pool was closed due to maintenance

inside pool was too cold

reserved 2 rooms for 2 nights for my kids with grandkids

left us without volume and spoke rudely- besides that, the room was very very clean, the bar was exceptional, the indoor pool was comfortable and the staff was friendly

pool area gate was propped open for non-guests to use and the whole area reeked of marijuana

room service didn't answer the phone or pick up the breakfast order left on the door overnight.

didn't like how i was suppose to have a spa tub and didn't get one

bar and breakfast still closed

hotel was quiet, and no kids running around or doors being slammed

fact the pool wasn’t clean when we got there we had to wait for the guy to clean the pool so my kids could

they charged an extra 25 dollars that i was not aware of for a deposit in case i order room service

i enjoyed the pool area, breakfast bar and band

room service was not quality food for the price

gym looks good although i did not have the chance to use it

the staff was not very helpful when i asked for a room service menu

pool

parking lot always full

we were by the swimming pool

made it very convenient with parking and getting in and out

they have parking lot which is easy to go to the elevator

the breakfast buffet is excellent and the bed was very comfortable.

breakfast was great

happy hour and breakfast were wonderful!

bites no room service cleaning for 4 night i was there until i ask refrigerator had to be replaced toilet

from the service to the beds to the hot breakfast, everything was simply amazing.

have been great if the pool had been clean and ready for use, now that the weather has warmed up

rundown parking and grounds area

easy to get to from farther south. plenty of parking. nice-looking pool area. great value!

the parking is dirty

if the pool wasn't out of service my overall score would have been a 10

very friendly staff, clean and a great breakfast. everything about out stay here was great!!!

the breakfast was amazing port allen la

clean modern kitchen great ac great location friendly staff

close to interstate, easy to find. extremely clean and helpful staff. exceptional breakfast.

the breakfast (packed b/o covid) could be a bit bigger

were looking forward to swimming, but the pool was gross

hot breakfast had several options also

we didn't stay for breakfast but it smelled wonderful

ac worked well, beds were comfortable, and breakfast was fine

i enjoyed the breakfast and the cleanliness of the hotel.

how embarrassing it was in that little space with all the food and pool toys we blew up to take to the pool

the breakfast was very good. really enjoyed my stay.

the bed, the breakfast, the large jacuzzi room

pool did not look like it had been cleaned in months

i wish the hotel offered fresh fruit at the morning breakfast.

inside pool

breakfast staff was friendly and felt safe

pool

clean price breakfast

location and breakfast

kitchen

letting randoms wash clothes in laundry room

the laundry facility was very clean

no coin machine for the laundry facility

clothes in the laundry left in machines but that's just inconsiderate guests

very nice. pool was closed because of virus

pool was warm and not clean, room was ok. gym was small and needs new equipment.

that the breakfast ended at 9:30 am

breakfast spread, small rundown gym that did the job

was nice the pool the food the staff everyone was nice and friendly the bed was nice and

affordable. convenient off the highway. clean. laundry facility and pool.

outside pool

the room was cozy and didn't feel like a hotel room, very beautiful and gaint pool...

it was just a night getaway for me so i was happy to just lay by the pool

no pool, room had not been dusted in who knows how long. area around it looks rundown and poor.

room was dusty, cabinet doors were missing in the bathroom, the glass was missing from kitchenette cabinets

i like that though the kitchen was closed grab and go breakfast was still provided

full kitchen

kitchen area and batroom could have been cleaner

having a kitchen- loved the price- clean- comfortable the thing i appreciated most was the kind and helpful

asked for early check in when i went to check in it was 2:00 check-in wasn't until 4:00 the lady was very

they always say they can’t do an early check in cause their booked, but hardly any cars in the parking lot

they let us have an early check in which was very appreciative and helpful

convenient to everything, staff was great, laundry available. overall pleasant.

nice room, people and breakfast

the breakfast and coffee are excellent

pool was dirty

breakfast was amazing

no breakfast stuff there yet. not even. free coffee.

didn’t eat breakfast but, we met the staff when we checked in and he, hetal was great

we didn't eat breakfast there.

says breakfast is included online, but when you get here there is a piece of paper on the window where

great clean room, good breakfast. it was quiet and restful.

i was able to do an early check in.

only problem was communication with the receptionist and we couldn t connect to the property wifi

room and breakfast was amazing!

staff should avoid using the elevators with large laundry baskets during peak elevator hours

we enjoyed the indoor pool , the free drinks, and breakfast and dinner

pool was too cold to enjoy

detergent vending in laundry area did not work

i asked for early check in witch was o

gym was a bit musty and smelled a bit of mildew.

the gym was unusable as it smelled like a musty moldy garage without air circulation

the pool was nice.

this hotel because of the indoor pool and the gym, only to find out the pool was closed due to covid really

breakfast was nice and simple and the pool looked clean

hot tub was closed because it was being worked on and the pool was too cold for our kids to swim, but the staff was

first room i was shown was on the first floor and next to the laundry room

the room had usb ports in wall sockets for charging the ipads for kids

very nice room, clean. great breakfast.

only thing i disliked, was several nights, on the 1st floor, near laundry room, it smelled like weed, someone was smoking weed inside

and food spilled in the microwave, a blood stain on the sheets, a spill down the doors under the kitchenette sink, and the sleeper sofa was terrible

enjoyed the layout with a small living room upon entry with bathroom and small kitchen nook with microwave, and small fridge

we knew everything about checking in and even called to say the room would be available for an early check in

having a breakfast would be a nice touch, but it did have a well equipped kitchen

kitchen stovetop was filthy and the fridge top hadn’t been cleaned in years

get ice, you had to wait for the concierge to be available to give it to you from the kitchen because there is no ice machine

evening tea, morning breakfast

there was ample room and the kitchen area was very useful for our stay

breakfast was great. location was very convient.

pool needs a good cleaning

inside pool and hot tub were awesome

breakfast was great

the room and breakfast was great.

very nice breakfast each morning . courteous employees . nice room with full kitchen .

the breakfast was fully stocked and delicious

were overpriced for hyatt with box breakfasts, no laundry, no pool, for the closure of all amenities there should be compensation

the breakfast bar didn't have much to choose from. it didn't have an option for meat.

the pool needed a good cleaning

i take my kids there to go swimming on the weekend they make sure everyone has everything they need not to

food good, pool nice, staff helpful,location perfect

the pool was hot

house keeping staff whose laundry or supply area was a few doors down from our room were very loud both nights at 4:30am

while in the gym ,did have to kill a huge roach !

fuzzy haired guy at front counter meeting me at back door by pool and blowing smoke in my face, gross

dryers in guest laundry were inoperable.

breakfast could be better, this would attract more people

walls were too thin and my kids heard a lot of things going on that they should not have been hearing

breakfast was good, eggs were on the watery side kids liked the cereal

pet fee was not revealed until check-in

it was very clean and had a super cool retro type vibe! my kids loved it!

pool was very nice, the outside seating areas were great

the pool. the room. the service. everything was perfect.

ran out of excellent breakfast sandwiches before the husband was able to get down to the bar.

we enjoyed the spacious room, the pool, and a great breakfast.

laundry on site

close to the mall, nice rooms, bar and pool

the hotel was very clean, the pool area was very nice and relaxing

the pool was great for the kids. the room was spacious and clean, and well decorated.

i had to use my cell to call hotel in to order room service

walking through the cocktail lounge to get to the pool, people looking you crazy.

i would have liked it if a continental breakfast was still offered, but it was still a great value for the price

there were no breakfast.

one staff member was very rude. the person who put out the breakfast during the week.

no breakfast option

did not have a breakfast.

pool looked clean and nice, although we didn't use it

the pool was shut down and absolutely waste of money and time there were big holes in the walls as well

the pool

outdoor pool was available but did not try this due to the time we got to the property

pool

asked for fresh towels and was given damp towels like they wasn't done drying crazy had a laundry room for guest but no of the dryers worked at all booked a room with 2 queen beds and got 2

very comfortable beds. great bathroom and shower. peaceful. guest laundry.

the laundry facility

the laundry room dryers price was raised while we were washing which was frustrating

you should keep the pool open 24/7 no complaints

the staff was very nice and friendly all around, reception, house keeping, breakfast, etc.

the room had a full size kitchen

there were little black roaches in the kitchen area then in then in the vanity area in the room for that reason alone is why i wonâ

breakfast

the pool didn’t stay open long

the staff was extremely friendly. the indoor pool was so much fun with my grandchildren.

the inside pool was closed

great indoor pool breakfast was grea

the hotel had all the amenities i need pool, gym, and bar/bistro

nice room and comfy,has a bar and starbucks !

breakfast is served in a box and there is no juice for kids only milk

fact i called and ask was their pool open and she said yes well after check in go walk down by the pool and it was

really beautiful hotel with lovely pool and hot tub! bed was super comfy.

the staff were friendly and the breakfast was excellent!

pool hours are too early to close.