breakfast was great, bed was super comfortable

the breakfast was delicious

the restaurant is good for both breakfast and dinner

i did not eat breakfast there but i did have dinner and the chef is very talented

the staff very friendly but professional, food good,the bar just fabulous

let parking, room service, in room massage available etc)

location, walking distance to centro, parking, nice view on a park from room 212, good shower, nice colonial architecture, nice interior

late check out very useful and staff were excellent, as was location and lobby area

got everything, warm pool, gym, etc

i liked that they had secure parking for our motorcycles underground

breakfast could be better most of the equipments in the gym is broken pool could be heated

salad from room service

room service was excellent

wifi was only passable. i could not get a few things done from the room as i had hoped.

room service could use some improvements in consistency and customer experience

tried to get room service and got no response

no breakfast

excellent location, very clean rooms, friendly staff, delicious buffet breakfast.

wifi didn t reach for the room, iron wasn t even included in room, staff wasn t helpful at

excellent breakfast and service

very decent breakfast

everything about it, the location, super clean, amazing staff, breakfast was delicious

breakfast was very good

liked that breakfast that was included and the options they gave you

the staff, location, rooms, breakfast was great

not everyone had a free breakfast included.

clean staff is extremely attentive - great service amazing breakfast

parking is off-site but don't worry, the valet service will take care of this for you

the staff was fantastic and very accommodating, the breakfast was excellent

clean, great staff, location, parking

room service was kind slow,need more toilet paper in rooms,an iron and iron board and ice more

min)

definitely stay again, especially if wifi becomes

than charging me in pesos, charged me for breakfast when it should have been included, terrible wifi, and noisy rooms

breakfast was perfect, coffee, juice, and a plate of fruit along with a generous basket of bread

location, walking distance to old centro, free parking nearby for hotel in old town is a definite++++, room was great and breakfast just what i

location, free breakfast and early check in.

let parking, front desk, room service

is up there as expected from previous experiences in emporio hotels

the room service was amazing and easy to order.

i need to add that i was traveling with 4 kids and grandma, and the bell boys went beyond our expectations to make sure we had an effortless

i need to add that i was traveling with 4 kids and grandma, and the bell boys went beyond our expectations to make sure we had an effortless

we just made it into the parking lot arch

underground parking looked like the set of a horror movie

of parking space available, we were able to park right outside our room

gated parking

location is great! parking was good, no issues. good hot water and good water pressure.

wifi does not work very well so plan ahead with guides

location, location! great parking. helpful front desk.

the parking was confusing but very convenient

the parking not too good

) parking was great

we called room service every morning for coffee, it was delicious (don't forget to tip guys) (-) it s not the first time i eat at the restaurant or order room service but the food has no taste (-) there was no hair dryer in the restroom or room service options

parking is a little confusing, i had to exit and return to a different entrance, but it's

good breakfast and wifi speed had enoght speed. i will next time this hotel too .

wifi is excellent, bed comfy, the staff is very kind, it offers exact what you need for your

n), the breakfast

the breakfast is just ok, they always run out of beans. also they should have a waffle machine.

the staff, the room, the facilities to go to the downtown

very good price, smooth checkin and checkout, clean and confortable rooms, nice breakfast

stay was excellent in all aspects, pricing, breakfast, service from hotel staff

stuff was very kind and helpful; we received a complimentary breakfast which was a lovely surprise

modern and clean room. great shower and good breakfast.

everything was great maybe breakfast could be better

no problem of parking , clean

isn't an elevator from the underground parking lot to the main floor

good wifi

the swimming pool is in the inside, but the water is super cold.

kids loved the playground and pool

the breakfast was great. the rooms are very nice. the staff is exceptional.

i had dinner and breakfast in the hotel and was pleased that the quality and price were both just fine

beautiful hotel. loved the swimming pool and gardens. zacatecas is beautiful ❤️