new modern hotel, super clean, friendly helpful staff, secure parking

parking was available and personnel were friendly

parking included

room service is also an option after a day of exploring the city

breakfast was amazing

excellent front desk personel and breakfast... well the restaurant is excellent

not big parking!!!

cheap budget hotel with clean and large rooms. they made an early check in possible for me.

design, rooms match the pictures, central location for exploring xalapa, free underground parking

netflix and wifi worked well

wonderful breakfast. hotel was spotlessly clean and staff very helpful. good secure parking.

wifi was practically inexistent in the room, only in the lobby ok

parking entrance a bit small but not bad.

great breakfast, very nice rooms.

the whole place and experience is excellent. delicious breakfast and good location

can't stay because no availability to get early room we sleep in the car with my kids and family then i want my booking cancellation complete my money back

the breakfast, was good , food is very good the personal is friendly.

the pool needs to be warm for early morning swimmers

it was convenient that there were parking spaces that we could use below the hotel

the parking is crazy but secure, i managed with a honda crv but just barely

about the hotel was enjoyable, but i did notice that the breakfast selection was somewhat limited, predominantly featuring eggs

the parking space was very

levels of service quality and politeness, especially at breakfast in the restaurant, depending on whom you were dealing with

the wifi is good

the food of the restaurant combined with the hotel is good and the room service is available and free

breakfast included (received more eggs then normally offered) - hot water immediately available - (+) free continental breakfast (-)it wasn't clean room and bed blankets , breakfast was poor (a coffee and one piece of bread).

i arrived early and was given a room

breakfast was also really good, i would book again the hotel capital o, thank you for the excelent

we had a great breakfast and it was a pleasant stay

the hotel offered a continental breakfast that was so average

the facilities are pretty average, the breakfast isn't worth

noisy, no continental breakfast.

the place was just what we wanted--not a chain type hotel but with modern accomodations as far as wifi and ac, plenty of hot water

the shower would run out of hot water and the wifi would get really slow

spacious rooms, clean bathroom, coffee machine in the room, laundry service, excellent restaurant, quite rooms

staff didn t explain that the property has a wifi network and each room has its own router with a network bearing the name of the room

perfect location and great ambience. laundry service was quick and efficient.

excellent breakfast

the breakfast was

also, booking description for gym is not quite accurate, it's good fitness centre, but no weights as stated

they also told me the advertised gym was closed - but after i argued they let me use it

location was ideal, safe parking inside a plaza a clean room and the included breakfast was better then i expected, when it is included it normally is just tea bread and cereal,

limited breakfast choice of included breakfast. poor acoustics. can hear noice in the room.

breakfast was great. service was good.

if you booked your room with breakfast included then you must give the voucher requested by the restaurant personal which is

breakfast staff was not even there when i'd been awake two hours

there was; no wifi

free wifi was very spotty and often did not work.

great hotel bar next door serving decent food

room, nice warm blanket, valet parking, walking distance to everything

reliable wifi

friendly and helpful staff - including the front desk, restaurant and cleaning staff -good wifi -my room was extremely clean and quiet -spacious bathroom with good strong hot water

location, excellent staff

my room was comfortable, the grounds beautiful, the breakfast delicious, and the wifi fast

hot water, wifi etc

wifi wasn't good. it would have been nice to be able to have access to it on the terrace.

wifi good and very calm posada

clean room large bed friendly staff good location looks like there will be a kitchen and patio wifi worked outlets on both sides of bed and by

new management - actively doing remodeling parking clean room large bed friendly staff good location looks like there will be a kitchen and

good wifi all over the hotel

wifi didn t work in the evening and was hard to communicate with limited spanish

wifi good throughout the property

no wifi all evening. scratch sheets and old towels. room need refurbishing.

great little coffee place downstairs, free parking, wifi

location. free parking lobby

immaculate! awesome staff and delicious breakfast included! great experience.

was a little limited for parking spaces

breakfast could have a little more variety, but was lovely nonetheless

the parking garage a few doors down was a safe place for our vehicle

it was clean, easy to check in, decent breakfast, very friendly staff, and exactly what we needed

hotel has good location and good parking lot, also reception has good service

room service was effective and fast

the staff qt the parking lot is not as helpful as they can be, and in fact you cannot park yourself

the place was good value for the money, staff was helpful and the wifi was really good.

pool water was ice cold

the pool area and the waitress servicies.

great pool and in walking distance of a fabulous museum of anthropology

the swimming pool was not heated, as was advertised

i liked the gym and the outdoor pool,

the breakfast wasn't good, either

not clean, the service was awful, it took 1 hr for breakfast when it was only eggs

very pretty boutique hotel, comfortable room, good breakfast.

wanted a hotel with a relaxing pool and air conditioning and where my emotional support dog was welcome

pool is extra small

was only one waiter in the bar on saturday night, but he was absolutely efficient, fast and very kind

the pool is closed, the air conditioning unit extremely noisy

it was clean, nice, pretty, in a safe part of the city and very complete (pool and gym).

free laundry

breakfast was simple but good, the room super clean and comfortable, perfect suitable for a single

breakfast

breakfast was terrible

the breakfast also was good

private parking, big room, good shower.

breakfast did not impress me

breakfast very basic

cleanliness and staff courtesy. breakfast was great.

the breakfast was maybe a little bit too simple.