entrance to motel parking lot needs to be resurfaced.

parking was in front of our room, so was easy for my handicapped husband to get to the room

parking was tight. no coffee in the room.

the parking lot is full of pot holes

parking was bad. outside was really bad looking

that we were not aware that the pool was shut down

work the coffee maker had very old dirty distilled water in it the sliding glass doors to the pool don’t open even though front desk lied and told us they would(they were literally all bolted

location for golf

breakfast wasn

pool not heated

room smelled good, looked clean and i thought the breakfast they offered was quite complete

and how late check out is an option because we got in late

pool needed more towels. and ice was all over walk ways

the indoor heated pool was a big hit with my kids

this is my favorite place to stay when i’m in alton! comfy rooms and a great breakfast bar.

breakfast was very good and ladies preparing it were very sweet!

i enjoyed the complementary breakfast

breakfast set up

breakfast offered a lot of options and breakfast space was open airy and clean

the breakfast was very good with many options

close to where we were going,great breakfast

water and muffin for breakfast

great price and the breakfast was very very good.

weird smell in elevator and breakfast options were lacking

was accommodating and allowed for early check in

the pool could have been just a little warmer. too cold for me.

pool was closed

everything was great. disappointed the normal breakfast wasn't available.

unfortunately with the pandemic,i wasn’t able to use the gym & pool facilities.ud83dude22

clean, big breakfast

staff were hard working and accessible. breakfast met expectations.

the location was very god did not use breakfast

a nutshell, the facility was clean, staff was very friendly and accommodating, and breakfast was simple and wonderful

excellent place to stay.it was quite and clean. breakfast was great!

breakfast is waffles, fruit, yogurt, cereal, bagels, toast, milk and coffee

relatively modern ,clean, cheap price, decent breakfast ,friendly staff

everything and everybody was nice! breakfast was great!

clean comfortable rooms and very polite staff. great breakfast!

breakfast, bed, room, cleanliness, price, everything great, except i needed and requested a

breakfast ended to fast

breakfast tater tots were the best!

breakfast wasn't a great assortment and was unaware of the construction causing you don't have to

breakfast was great for this reasonably priced hotel

was no milk available at breakfast

hard boiled eggs or yogurt as breakfast options would be nice.

unruly kids in the pool, the parents sitting drinking around the pool, and the guests playing beer pong in

the rooms were clean. staff extremely friendly. great location. kids enjoyed pool.

very clean facility and rooms. breakfast was good, wide variety. friendly staff

breakfast, staff, friendly, helpful, pool, updated

the pool area is super

just need better breakfast that's it

had to go to front desk for pool towels

that the pool was closed

the breakfast was pretty slim pickens, but we did get down kind of late.

coffee machine was broke for breakfast. covers,pillows,beds

accommodated us with an early check in

the breakfast area needs to be bigger for the size of hotel you have

pool closed early could have stayed open till posted time

pool

still no breakfast, or swimming pool open. i truly think that should be compensated..

we did not swim in the pool so we can't comment on that

the breakfast was excellent

very clean, quiet, great breakfast

rooms, nice pool

great room clean great breakfast

staff was friendly. the pool was nice and the breakfast was very good.

staff, pool, location, room, bed... it was all great! ud83dude0a

the breakfast was great

the pool was heated but not enough for a 4 yr old.

staff was friendly. the pool was nice and the breakfast was very good.

no hot tub just a pool.

i enjoyed the fitness center as well

had to wait for more food for breakfast. when it was brought out, eggs were cold.

pool step is too deep. i had to get manager to get my frien up the steps

breakfast was surprising good

the only tiny issue was that there was some hair in the spa tub.

breakfast could have been a little better

the front desk employee was very friendly and helpful. great breakfast selection

breakfast was below par compared to similar star rated hotels i have stayed at

very clean. comfortable beds. good breakfast selection.

fridge ,a broken glass in the dishwasher with some other plates ,the card keys didn't open the pool door or the room door the second day of our stay,the water in the pool was colder than we

i wish the pool would have been heated.

indoor pool

the breakfast can be improved. the bacon tasted like vegan bacon.

desk clerk as very nice and efficient also the breakfast host was very kind and made sure we had what we needed

breakfast was just a bagged lunch and not very appealing

choices for breakfast; staff friendly

no breakfast

clean, friendly staff, hot breakfast! enjoyed our stay very much!

location' clean' friendliest front desk staff' delicious breakfast.

night, the water in the pool was filled up to the brim and overflowed when just one person was in it

pool was nice friendly staff great breakfast

great breakfast and staff

the breakfast was delicious, too

breakfast was decent, typical continental breakfast

the pool was not available at this time.

the breakfast was plentiful and good, the only thing wrong there were the biscuits were still cold and

my son loved the pool and he loved the breakfast also.

the breakfast

breakfast options great, clean lobby and rooms, love how you are able to see the sitting area in

wish pool was open

no pool

i was granted a late check out that helped accommodate our event attendance

pool closed

the pool was closed and we weren’t told u til check i.

the pet fee was double when checking in.

- our flight was delayed, so late arrival

breakfast ahead of time and it was all sacked up when we got it

breakfast. it was low quality and unattractive.

hot breakfast ever had in a hotel

good outdoor pool, ok breakfast selection, large room tv

pool was closed

this place is great the only thing i wish that the pool was open

pet fee.

i like the hotel just the inside pool should've been open.

breakfast was lacking

had there been more to the free breakfast i would have had it.

could not lock window. but it faced the parking lot so i wasn't worried too much.

i liked the parking lot. the afternoon clerk was very helpful and friendly.

it was ok need to upgrade breakfast

great breakfast choices and they kept it stocked

breakfast is above average and the breakfast attendant kept the area stocked and clean

we slept like babies and so did our three young kids

was friendly rooms and hotel was clean front desk was helpful laundry on site incredibly comfortable

breakfast was lacking and pool was small and crowded. very strong chemicals!

nice breakfast

the pool was nasty and had a weird smell. it looks as though it needs a good cleaning.

we requested early check in due to cardinals/ cubs game

my kids didnt want to come back to the room

breakfast was amazing

to take a bath or shower and it would have been nice to have some information about the hotel, a room service menu, information about the hotel restaurant, and a channel guide for the tv

we loved the cookies at check in and plenty of parking and space 2 spread out and relax

the smell of chlorine from the pool was strong.

gym never closed. ? ? ? ? ? ? friendly staff.

bar closes at 11 so bring your own cocktails

to the racetrack -sufficient breakfast -20% discount with room key at denny’s next door

no breakfast because of covid 19

breakfast

not much to choose from at breakfast

your budget inn offers a few items for breakfast - by no means a full meal - and the clerk had to deal with an irate customer who thought

there were kids above us and they were loud there was no bath towel on monday morning.

because we had a 5 year old with us he put us on the first floor, because he now how kids like to run around

i slept well didn't get up in time for breakfast

of smoke and my wife said she could smell a weed smell in the bed when she was snuggling with the kids and they moved around and one bed had burn holes in the blanket

guest being loud, doors slamming against night latch, kids crying loud, running from one room to another and tv should have hdmi input to work couldnt

water in the pool was warm.

family friendly, nice pool, great breakfast.

pool and hot tub need to be bigger. not much choices for breakfast

the rooms were clean and comfy and the pool was nice and warm

small breakfast (waffles, hard boiled eggs, yogurt, doughnuts)

pool looked nice. breakfast was simple but very much appreciated. staff was great.

pool is very small and only one depth, there is no deep or shallow end and the ac unit in our room

the pool was dirty, tiny, and shallow. the room the pool was in was hot.

the kids loved the pool

the pool was a nice temperature. the staff was very kind and accommodating.

building is well kept and clean. breakfast was hot and ample.

the friendliest staff, and a good breakfast.

no real silverware in the kitchen? really?

room was spacious and had a little mini kitchen with it

beds where nice and the pool too.

my kids like the pool and the breakfast and coffee are pretty decent

breakfast was just ok- hard with covid

the pool had a lot of chlorine.

well maintained pool

mattress was amazing. breakfast bar was plentiful. fitness room well done.

more breakfast selection

breakfast, it was horrible

breakfast is a little under par for the industry standard.

the breakfast could have been a little better. some fruit would have helped.

continental breakfast including coffee - yay

the room was excellent. my kids really enjoyed breakfast and the pool.

workout center no indoor pool incessant smell of marijuana subpar vending machines highly concerning elevator system (got

the motel has a fitness room and pool

heavy traffic outside the hotel the pool was not that nice

pool is outside and it wasn’t mentioned on the booking

was very clean and private with lots of parking for truck and

breakfast

breakfast didn't have very many options for kids

the hot breakfast, clean room, truck parking,pool,gym

the breakfast was great

consistent feiwndly service, cleanliness, and daily breakfast bar options

free breakfast , gym room

pool, gym was out of order, i had a 3night 4 day stay and they didn’t clean our room not once even

bed are comfortable… breakfast every morning and staff is great

the breakfast was very good also

1) slow internet. 2) no gym regardless of having it as a facility. 3) toilet flushing all night.

hotel was very clean right down to the pool

guest fell in the pool area and the staff seen her on the floor and did not check on her condition, another guest and

the hotel breakfast was good.

good location, comfortable and had a nice breakfast. room was spacious and had a guest laundry.

very clean, very nice pool

pool was clean jacuzzi was clean room was clean it was quiet customer service was excellent

wish the pool was larger. issues with wifi

swimming was nice, pool smaller than expected

i liked its location, free parking, microwave and fridge in each room.

size of handicap room. and indoor pool

there were no varieties of food but the breakfast was fabulous.

there was no water fountain , fitness room was a storage area , it was bare minimum facility

i loved the breakfast downstairs

nothing you want to bring kids around

behind junk cars, run-down buildings, drugs also (pot) being smoked with guests pulling up with kids in the car

spa tub was great. large room. best bed.

paid extra to have a sauna spa bath, on the second room i got still no sauna spa bath, still no fully working tv was fully

bed was extremely comfy & we enjoyed the spa tub

spa tub was very small and the jets were old and dirty and button was missing

spa tub, peace and quiet

bed sheets have some stains on it which it unacceptable ,but it smell fresh and entire room too, kitchen and bathroom are extremely

like that it has a kitchenette and kitchen table bathroom and it's really friendly there and people are really nice

that it was a kitchen area to cook, and a regular sized refrigerator!!

dripping from the kitchen sink that would not stop (minor constant flow

they have small kitchen where i can save money than order out everyday.

was inexpensive but clean and sufficient for my need of room for overnight sleep and quick breakfast

breakfast was really good they served eggs and belgian waffles you can make on your own bagels

breakfast was good and the ppl were friendly

breakfast could use some tlc, biscuits were old gravy also tasted old and reused.

very good complementary breakfast

to the great room and cleanliness, i was especially pleased to discover that the bar downstairs carried a major belgian trappist ale, chimay blue

the cleanliness of the rooms. the option of an indoor pool and an outdoor pool was nice.

the pool

pool was excellent

easy access to airport, shuttle service, safe, confortable, quiet

the shuttle driver was early and ready to go at 4 a

breakfast food was cold.

shuttle on time(think ramona arranged)*the and driver friendly too

the staff was so nice and helpful and we definitely appreciated the shuttle service to the airport

the staff was very friendly and the shuttle to and from the airport was excellent.

i went to the front desk and asked for some and they said they thought there may be some in the laundry and they’d put them in the room while we were out

laundry dont work refuse to refund money

breakfast did not include toast or biscuit

when asked for more linen, we were told the laundry room was closed, and did have a key to give us more linen

i would have liked laundry facilities to wash my clothes, but there wasn’t any

the front desk agent-josh, was assisting a guest over the phone with arrival details and shuttle information

poor breakfast, soggy eggs and stiff sausages. airport shuttle was not 24/7

didn't have a chance to have breakfast but would definitely go again

charging & onsite aviation watching airplanes ud83dudeebud83dudeecud83dudeebud83dudeec swimming pool is great cleanliness, tidiness, good vibes

the lady that checked us in was so sweet and helpful! our shuttle arrived right on time!

the man that shuttled us to the airport was so helpful and kind. i didnt get his name.

staff was friendly and helpful, particularly room service staff

shuttle to the airport was great

i would have loved the gym, but due to the covid-19 it was not open

this hotel does not have room service or a 24 hour restaurant

my kids were terrified to continue staying there

it's about an 15-20 minute walk to the arch (with kids).

not good when you have little kids

it was very clean and the staff was really attentive. the burger bar food was surprisingly good.

we didn’t realize the pool was getting worked on until after we arrived!

the free shuttle to and from airport as well as the restaurant

pool was not very clean

the shuttle bus was on time and the driver was nice and the rooms were spacious

the ladies who were managing the breakfast place were not friendly at all

the pool was a little cold in temp but other than that no complaints.

breakfast was great

the cleanliness of the hotel, the brightness of the hallways and the complimentary breakfast.

the pool area wasnt the cleanest and there were kids getting out of the pool and throwing up on the

even walked over to casino and ate dinner

the location could have been better. i didn't like the fact that it was next door to the casino.

concern would be to list the fact that the oatmeal for the room service comes with a bowl of nuts

room service staff was always exceptionally friendly

room service was fast and amazing, and i was greeted with very positive vibes

options for meat at breakfast maybe some turkey bacon and beef hot dogs for the evening

the pool was a little cold.

breakfast, dinner

the pool area is great and the breakfast was awesome. perfect hotel traveling with kids.

great front desk, no fight on late check out

the pool is currently

u cant use the laundry room if u don't have a change point thing or quarters and the front desk couldn't give u

they have a pool but is not operating. other than that i love this location.

pool not available

doesn’t have a laundry facility

we like the location....breakfast was good..the only thing was the pool was cold

wifi kept going in and out

we didn't receive room service when requested

the pool was freezing cold!

wifi and cable channels were included

to enter the gym you have to walk through the pool

pool was very cold, food in the restaurant was mediocre for the price, there was a room service tray left outside of a room on our floor for the entire time we were there,

the wifi charges.

the room was great with a view of the pool

love that we stayed on the first floor because we had patio access to the pool

location, clean facilities, friendly staff and great breakfast!

the hotel pool being open is a major plus, and the complimentary drinks were nice

room and breakfast free

wonderful staff, breakfast, and gym.

room sizes were nice and kitchenette useful.

check in staff were amazing and breakfast was fresh and great!!

the breakfast (food, staff and location) was beyond expectations

the staff, breakfast & swimming pool

all hours of the night, but we were next to the elevators and down the hall from the pool and fitness center

they even had a laundrymat

the amenities and the bar and starbucks inside the hotel

the gym is very nice too

just what i want my kids at the bar

the gym

the bar was great!

breakfast was excellent. also loved how the building was historic and reused as a hotel.

gym some machines were not working

- nice gym

some of the best continental breakfast i’ve had! room was spacious and clean.

we loved the breakfast

very clean, breakfast is awesome

the gym was really nice with lots of equipment

everything! the room was very clean bed was soft the breakfast was warm and delish!

no breakfast

experience, they refused us for early check in one hour before time and we left then our car got broken into and our bags stolen

the gym and pool area was a nice addition to our stay

r a dinner or drink)

3) hard to find info about room service, had no clue that we should turn the tv on

from the stunning artwork, large pool and hot tub and delicious food and drink, this was our family's favorite hotel experience,

we enjoyed the fun art work and our kids thought the lobby was awesome

the towels were as stiff and rough as my high school gym class and the tissues and toilet paper were of the cheapest variety

gym was in a disastrous state

the rooftop bar was fantastic as well

gym is pretty bare bones basic

staff of the roof top bar was not friendly. we waited for 20 minutes and was never greeted.

bar was not staffed properly nor prepared for the crowd they had

the swimming pool is very small.

room service had to go down to order because would not answer phone

pool closed at 10 pm

room and pool were great!!

breakfast was expensive especially for the small amount of biscuits and gravy one biscuit for $7

service at the bar was mediocre

staff was super friendly, loved having the shuttle available, great breakfast.

samantha at the bar was the best!

breakfast wasn't being served until 730. we was leaving earlier than that.

the was fine although it was a handicap room; and the fitness room. the desk staff was fine.

onsite parking was available, crazy crowded with kids in for band competition, restaurants

no room service

my kids would've liked a pool.

wifi was terrible and never loaded anything so although they offer streaming it never works

since my kids were with me, it would have been nice if there were a pool.

i appreciate the self service laundry, though i wish there were more than two washers and two dryers

did laundry; own happy hour on roof top deck; watched people enjoy swimming

price vs quality and range of services, clean room in the center of the city with good gym

we came during spring break so the pool was packed

guest laundry

kids enjoyed the pool and hot tub

great free breakfast, they even had free snacks every afternoon

rooms a little dated, but very clean. construction next door woke the kids in the early morning.

room was clean, the breakfast was delicious

they allowed a late check out which helped our plans tremendously

architecture, historical building, pool

an indoor pool might be nice.

i had no choice but to go back to my room and order room service, which would close at 11 pm

show, walk the garden and water area, feed fish, ride a ferris wheel with arch views, play mini golf, even go to the aquarium

loved the gym and peloton bikes

great breakfast staff and roof top bar was exceptional.

lobby stays fairly busy due to the 360 bar

room service cost is absurd.

360 roof top bar was great.

i also loved the rooftop restaurant called 360 and the indoor pool

we will be back with our kids

front desk was awesome, bar was nice, and the room makes the super 8 look like a homeless center

kids came forward , mothers came forward and expressed her indifference towards them

the breakfast wasn’t to bad. the location was excellent and easy to get in and out.

breakfast was good and hot

i liked the bar onsite. i loved the access to the outside through the balcony.

the enclosed outdoor spaces was nice for our kids to get out and run

when we checked in we requested late checkout and the front desk attendant happily gave us late check out and put us on the bottom

we needed more pillows and the staff had no key for housekeeping so one of our kids didn't have a pillow

the kids were really looking forward to swimming

location is perfect, always super clean, staff is friendly and my kids love the trains and the pool

kids loved the trains/station decor

bags in the waste can, no coffee or cups in the room, only one wash cloth in the room and no laundry bags

close to everything. restaurant in the hotel was magnificent. our kids enjoyed the pool.

has lots of charm, great location , excellent italian restaurant , plus free breakfast and 5:30

service prices seemed high ($35 for a cup of soup and kids grilled cheese) so i ordered doordash instead

i had my kids with me and they loved the 2nd floor

the bed was great and the fitness center was good-need more attachments for machines

she made my kids feel welcomed and put us in very nice room

fitness room, spotlessly clean hotel throughout and great location for attending a baseball game

the shared kitchen space is extensive and allows one to prepare almost any meal

i enjoyed the kitchen for a moment

gym, spacious lobby, kitchen and hot tub were great

well stocked kitchen, a large room to visit and unwind, and close to barnes hospital, exactly what i was looking

love the hot tub, the kitchen area, and the staff

bed was very comfortable and the close by parking was helpful since i'm using a cane

i was also supplied a password for the wifi without having to ask

police always seemed like they were in parking lot dealing with criminal activities

hayuge fridge! full size. wifi was rock solid.

wish that the bar would have had a happy and food service.

liked everything except the fact the lobby bar didn’t open until 5pm

it would be great if it had higher end bar and a restaurant attached

the bar had irregular hours but this was understandable over the holidays

how far the gym was to the hotel building.

i felt the breakfast was a little limited.

every breakfast was very tasty. shapree was very kind & thoughtful & always there to help.

is okay, room for improvement and could do with more alternatives though from the kitchen

we loved the rooftop bar and the cookies

pool area is a little small but kids still had a good time.

no room service and no hot breakfast!

those things always get neglected and as a gym owner myself, you need to stay on top of your small things or just take it out before you have

my kids also kept telling me the hall smelled like spoiled milk

to other places, friendly staff, clean, comfortable, light-filled, free parking, breakfast, and wifi, and a

wifi was spotty