ate dinner and breakfast at the restaurant and food and service were both fabulous

no room service

alley, shuffle board, pool table, juke box fuse ball and a huge slide made it so fun with our kids

kids loved the rec room valet guys were awesome

nice bar area. coffee in the morning was much appreciated. and gym facilities were excellent.

breakfast selection and slow service due to limited help

rooms; personnel; hall; breakfast

restaurant and bar expensive for the quality of food and drinks! service was great

there was nothing we could find wrong unless a small complimentary breakfast was offered.

i also utilized the bar and restaurant

room service food was very good

gym equipment was not clean

no room service

room was 75 degrees upon entry, no room service, bed & pillows not above standard just avg

room service, isn t room service

breakfast was great

to get through to room service and front desk

mto omelet bar was unexpected

didn t need to stay long but for a nights sleep showers and breakfast it was perfect and restful

drinks in the evening and free hot breakfast bar were excellent perks

the kids love the outdoor pool with view of the city and the hot breakfast

from clean modern rooms, to gym facilities, to outdoor pool with pool towels

was there during a soccer tournament so the pool was always packed

inside pool and jacuzzi and bar

the breakfast was excellent! there was something different everyday!

the breakfast was great and fresh our was clean and comfortable

the coffee bar in the lobby was very nice

breakfast buffet

patio didn't feel safe for the kids because it was close to the road and didn't have any fences separating them

loved the bar and grille the salad i had was very delicious

in room 517 both nights woke up to low noise which turns out there is gym on 6th floor second floor someone working out 230 am loud music dropping weights sound like

loved the heated indoor pool

place was very nice good location comfortable indoor pool but the kids said it was cold nice lounge area and

my kids swam and froze their little butts off and the pool was the main reason we booked the place

hotel is clean, staff is accommodating, and the scheduled pool/gym times are superb

great location, historical property, friendly staff, comfortable bedding, and great breakfast.

breakfast is great

staff, feel at home, beautiful place, love the breakfast

breakfast exceeded value expectations

it’s beautiful! great location and the best breakfast!!

loud, coffee maker did not work, and gym equipment most was inoperable

very nice atmosphere. the pool was open yaaaa.

didnt know that you had to request for room service until check out

to find; friendly staff, great parking, free breakfast, clean, accessible steps, ice on each

no room service when repeatedly requested per sign at desk

extra perks for the value-- complimentary wine and cheese, cookies and milk, great breakfast

extra perks (wine. & cheese, cookies, breakfast), cleanliness

paul the chef in your bar / lounge area was excellent

clean : rooms, lobby, breakfast and meeting “living room” with bar and fireplace

the complimentary wine and cheese in the bar lounge was fantastic and the staff were very helpful in making dining suggestions

the staff is very welcoming, and breakfast in the morning is excellent

breakfast is served at a different location but worth the drive

breakfast was unreal

breakfast was overwhelming with all of the options

the complimentary breakfast was made to order and the server was excellent

pool was nasty

breakfast

plenty of parking and a small but well equipped gym

there was white stuff floating in the pool, but i was later told it was chlorine.

favorite part of our trip was breakfast with swift

gym facilities were amazing!

bathroom door did not open all the way because the shower curtain bar was one of those that protruded

good value, reasonable pet fee. appreciated the breakfast. gym was spacious.

the tv in the gym didn't work. you don't get the acc network on the tv in the hotel rooms.

the lay out of the hotel was nice. the bar, breakfast area and gym were spacious and clean

the breakfast and bar were so good

the laundry machines are very easy to use, and the clothes can be treated very clean with fond flavor

wife asked for two tea bags from the snack bar serverto take up to our room she was told the will be $4

the snack bar saved us but pizza availability would really have filled us

nice pool

quick check in and check out and the breakfast is outstanding.

everything! breakfast was very good! staff was awesome!

the breakfast was great and bed was very comfy.

pool was closed

the hot breakfast was a pleasant surprise as it offered so many good choices including an egg-white veggie

the hallways, elevator, breakfast area are filthy

and currently no free breakfast they are putting in a mexican restaurant

elevator did not work the facilities were old it said that it offered breakfast in the reservation and in the facilities they did not offer it

breakfast was only bags of muffins and snacks, but they were filled and plenty for us

breakfast was good and quick

great breakfast, friendly staff

pool wifi and breakfast offered food and fun in close proximity as well as hospital and mall in

the pool wasn’t open. it’s june.

they allowed me to do late check out and were very kind about the request

this may be related to the pool area being closed and covid 19 as well

the staff was very helpful and friendly. breakfast was great and hot!

the large selection at breakfast ranked far above the average hotel breakfast and the coffee was surprisingly excellent

pool closed and gym was lame, no free weights

the late check out time helped us tremendously

breakfast was a typical hotel breakfast

that there was a cooktop/kitchen area

the kitchen had absolutely no cutlery, cooking utensils, dishes or pots and pans

smart tv, laundry facilities, kitchen, allows dogs, safe. staff was very kind.

also, it would be nice to have a sign in the kitchen area and in a memo before arriving to explain the type of pots to use on the stove

the laundry room was a nice amenity

breakfast had great variety of food

was told by your representative that their pool was operating

breakfast bar want set up with a good flow

wish the pool would have been open, but not a big deal.

bed was extremely hard and the kids at the pool were extremely loud and

bed was comfy & the temperature was great - the front desk manager waived an early check in fee that an employee didn't previously disclose to me, which i appreciated

breakfast wasn't the best but okay, the room was very clean and comfortable, the staff very

rained all weekend so couldn't get in pool.

breakfast included was extra bonus and was pretty good compared to other hotels

i wish there was an in door pool and that it was a little bigger

pool wasn't open no breakfast but i know it's cause of covid-19 and i understand we did enjoy the

noise kids in the hallway, breakfast, small bed.

it was clean and the breakfast was good

breakfast was great-clean, stocked with many choices, and was delicious

best continental breakfast i’ve ever had

wish had a nice breakfast for the amount we paid

pool was very nicely maintained

breakfast was delicious and truly anazing

staff very nice and helpful esp. pat. also, breakfast was great

we stayed at a hotel in town that had a cloudy pool which we didn’t even want to get in and not as friendly staff

the clean outdoor pool. the staff and their great friendliness! the location.

no indoor pool.

my daughter loved the pool

guest laundry facilities were very old

great location, clean room, nice pool, very friendly staff.

great gym, excellent staff

pet fee

the pool was closed and they charged a pet fee which is new

pool wasn't open

beautiful property- friendly staff, clean pool and excellent breakfast

was clean , the beds were comfortable, the breakfast was amazing, the pool was great and the staff was awesome

water in the pool was very cold i told two different workers two times and no one did anything

we loved having a kitchen and couldn't believe we had a dishwasher

but the fact we have substantial room accommodations with the full kitchen included we can heat our food and go or eat in the room

the breakfast buffet was a joke.

i loved the kitchen and amenities in the room as well as the thoughtfulness regarding the climate and

so they had a very nice patio/designated b smoking area outside the door that led to the indoor pool

breakfast was just ok...oatmeal runny, sausage was anemic looking..

the lady working the kitchen area was so friendly & helpful

clean room, convenient to our venue and restaurants. very nice breakfast and wonderful staff.

gym was clean nice heated pool

laundry, pool & exercise room

breakfast was great and it was very convenient to everything

completely stocked kitchen

a full kitchen and seating area made our stay even more enjoyable

the kitchen you could tell that there was old food or somethin stuck in the sink drain/disposal

the beds were so comfy, the pool was great & the drinks at the bar was amazing!

& bar open at night

hot tub could have been hotter. bar closed earlier than we would have liked.

small bar was perfect for my husband to grab a beer

the gym was a very nice set up.

pool wasn't open

according to the website, there was a pool, but it was taped off and closed

the pool wasn't open, under construction....

to get in parking lot said had pool no pool big let down grounds could be pick up more to show niceness but still

no pool like in the pic it was full of mold graffiti and dirt

gym

no laundry soap available for 4 days. parking lot not the best.

the bar was expensive and had limited hours.

everything else was great. nice pool and great location. rooms were nice and clean

explained that my room came with a complementary continental breakfast but could only get the hot bar or the cold bar but not both

and parking

the breakfast

hotel is clean, parking easy, safe and

the pool was clean and refreshing

that there isn't much hot breakfast due to covid; there is coffee, and muffins or some sort of danish

laundry room took my money to dry

at 12:30 at night i was awoken by kids running and laughing down the hall, with an adult who once again did nothing but say

the woman working breakfast was incredible and kind

the pool was great, as was the fitness center

pool was large considering

the pool was great, as was the fitness center

didn t remember our breakfast bag

pool was closed due to covid

very clean. quiet. the pool is relaxing.

your website said indoor pool. which they didn t have

was clean,comfortable, the staff was excellent and always willing to help the breakfast provided exceeded my

fitness room had no weights.

free daily hot breakfast and fitness center

mentioned the lack of breakfast, but due to covid they are working it back in

cozy bed. cold air. adjustable shower. nice room. hallways nice. good breakfast.

their website stated hot breakfast. fitness center and newspapers each day. none is true!

place, friend staff, breakfast was not much of a breakfast

the parking was fine

extremely accommodating, parking never an issue, housekeeping skipped friday day but it was just

encampment out back, needles found in parking lot

parking is very difficult for

staff were exceptional, room was clean, hot breakfast a huge bonus

tim who is in charge of breakfast was so friendly and went out of his way to serve us

new hotel, great location near fun restaurants, quiet, kids enjoyed the pool, standard hotel free breakfast, comfortable beds, clean rooms, nice bathroom, helpful staff,

did not serve bacon for breakfast like in the past but everything is so expensive right now

pool is a bit on the small side.

breakfast was awesome and all the staff were very helpful and courteous

nice room decor and great bathroom. fitness room had good equipment.

wonderful service friendly felt luxurious but didn't break the bank lots of breakfast options

breakfast was great

pool was closed. breakfast ends early

location was perfect. close to the highway. hotel was quiet and breakfast was very good.

no hot breakfast but the basics were good

food was good, pool and fitness room were nice. staff was helpful and friendly.

pool is small there was a teams of kids in it from daylight till dark. but they were having fun

could be more healthy breakfast options, vegan too

pool was advertised online

was great except the pool

friendly staff, very good breakfast

the breakfast was very good also

the room, the amenities, and the delicious breakfast on our way out the door was perfect

clean. good sleep quite good breakfast

breakfast comfy bed, clean

entire stay was excellent the staff was very friendly and professional the breakfast was great the room service was excellent overall my stay was excellent thank you all from

i liked the breakfast ud83dude0bud83dude0b

the continental breakfast was outstanding

my room and the pool.

the pool was very nice and the hot breakfast buffet was wonderful!

nice breakfast and friendly staff

we used our towels at the pool and we were able to get clean towels right away

the pool was awesome

didn't update their website that their pool was closed

pool was not available.

beds were comfortable, has a pool, affordable

pool not working & green

right away the pool met our eyes with green scum, and even trash in it

the website stated that the pool was closed but did not mention the gym, which was also closed i've stayed in hotels that were just as clean, in a room that had the

pool under renovation but still advertising as having a pool

staff was very friendly and cooperative. clean comfortable room. new furniture. nice gym

pool and spa was used

gym facilities- small room dated equipment

the included hot breakfast included and made for a great start to our day

very nice inn, pleasant staff and nice bar and restaurant

toiletries, robe and wet bar were appreciated small restaurant on the first level has limited menu but excellent drink list

i would have enjoyed breakfast but i had to leave before 7 am

a great place to stay, good location, polite and professional staff, breakfast is

manager (sharita) was very accommodating when i requested an early check in due to my needing to freshen up prior to a formal matter

breakfast didn’t really have enough options pool floor looked dirty was too uncomfortable with the sight of it to even get in it

breakfast was just awesome

we requested and early check in and she worked with us to make sure that a room was ready when we arrived

beds were comfy, breakfast was good and staff was extremely friendly

nice clean room. comfy bed and nice customer service. breakfast was great.

despite the renovations, they still offered breakfast in the morning

didn't eat breakfast

i did not like that there was no syrup for the waffles, but breakfast was good overall.

sounded like they had kids by all the noise which was uneasy, i’ve never been to a hotel where you can hear people

nice comfy hotel great breakfast and friendly people

breakfast was good, and the location was good

that u can bring u breakfast back to ur room

the breakfast was not diabetic or diet friendly. all carbs, no protein.

clean. good comp. breakfast

hotel management didn't inform earlier that the indoor swimming pool is under construction, so my son little disappointed that he couldn't swim

would have loved a better breakfast menu to choose from.

comfy, clean and good breakfast

i would have loved to use there pool and have better breakfast options, but with restrictions, it is what it is

the pool could’ve been a little bigger, but it’s ok it was

try the breakfast and the location is good

the breakfast was only muffins

everything bugs stink pool didn't work cable barely worked no breakfast

basic breakfast

and continental breakfast ends at 9am i wish it was longer

wifi was so so

friendly, clean, location, quiet, comfortable, indoor pool, proximity to sturbridge village, adjacent convenience store/gas, cracker barrel, and metro

the maids were nice, though you cannot opt of room service if staying more than one night

the breakfast was amazing

the pool

oh and the pool was closed and looked like

breakfast hospitality security

the pool not being opened

did not stay for breakfast

pool , inside enclosed

breakfast was good

they didn't serve breakfast

found bugs in the continental breakfast.

breakfast that i seen the hallways smelled like smoke and multiple other things the only good thing

minimal breakfast choice, water temperature in shower much lower than sink temperature.

breakfast was amazing ud83eudd29

very cheery and attentive to the breakfast area and its cleanliness

rooms were clean and newly remolded the hotel was nice and modern looking was given a great breakfast and the staff was very friendly as

breakfast was amazing, i travel often, and this is the best breakfast ever

everything was awesome and the breakfast was amazing

pool was closed

clean rooms and ok breakfast

the breakfast was more than i had expected

pool was dirty

location was great! breakfast was amazingly delicious. i would go back for more.

the breakfast was good, lots of options!

could have had a breakfast.

not enough fresh fruit for breakfast.

everything but the breakfast

the only thing was the breakfast but it was simple and easy overall i wouldn't change anything.

gutters clogged, people partying in parking lot at 2:30 am, people living in the hotel full time, kids picking up school bus

staff was excellent. room was clean. breakfast was good.

the couch was dirty looking- i wouldn’t let my kids sit on it

woke up sweating had to crack the door for some air didn't get a refund after morning with all my kids was interrupted by no electricity

the breakfast was great the cooker always checked if any of the guest was ok or needed anything

wifi has dropped below 4-bars after 3-nights and even the asphalt everywhere is in great shape

room did not have a microwave, room service was only available upon request, and there was no pool

cheap toilet paper , no baggage /luggage cart , no room service , it felt like a holiday in but newer

d coffee bar had great service

roof top bar great,location great....you can walk to steak 48....niccceee!!!!

exceptional location and breakfast