how friendly staff was and the pool was real nice

conditioning wasn t the best, other peoples kids were loud and were horse playing in the

conveniently located just off the highway. friendly staff, good free wifi, & well-maintained.

parking was convenient

the parking lot had lots of cigarette butts and even a dirty baby

the breakfast prep area was small and got congested with people waiting on their waffles

the grandson's enjoyed the pool.

the breakfast was good and i liked the location because i did not rent a car and was still able to walk

great selections at breakfast

the room was very clean and comfortable. the breakfast was very good with a lot of options.

is a little shaky and pool was small

call corporate and sit on the phone for an hour and was told he would unlock the pool but only 6 kids could stay the rest had to leave

the breakfast was great and there was a variety of fruits and other food to choose from

hotel bar / restaurant was great

adults should get to stay in pool and hot tub till midnight and kids be out by

breakfast was good bed was comfortable hotel convenient and clean

clean/friendly/breakfast good

were lots of kids running freely in the halls

the room was clean, and the bed was comfortable. the breakfast was very nice.

wish there was a hot tub with the pool. only complaint i have.

pool was warm and clean

the only downside the pool was close!

the pool was kind of chilly

wish pool was open 24 hours. vending machine ate my 2.00 though

was clean the breakfest was amazing the pool was nice me and my husband loves to stay here

could have been better choice for breakfast than just two kinds of muffin and the coffee was on the weak

the web site says free breakfast, breakfast to me is more than muffins and coffee

everyone was very nice. i did like the breakfast but wish there was food for diabetic people.

didn’t see any breakfast or coffee when i went down at 7a.

didn't eat breakfast.

were very polite room service was there every morning to change out laundry and clean the room they were helpful with any questions i had in the front

i also like that there is a laundry facility on the premises

the guest laundry room was ran down and looked dirty

breakfast was good too

free breakfast

location and staff very friendly. pool and early check in a bonus before concert.

of options for breakfast, check in was smooth, room were in really good shape, very clean room, great price, check

real complaint other than maybe extending breakfast to 10am

pool area was flooded

great location, room was comfortable, bed was great. pool was an unexpected bonus

the building was well maintained, pool was good, one staff member every night walked the grounds for trash and sidewalk for trash and

breakfast was decent enough

had a pool although that wasn't advertised so it was a nice surprise

kitchenette was a pleasant surprise

nice comfortable room with seating area and kitchen .

didn't expect the full kitchen with all the dinnerware and full fridge

the kitchen in each suite was something i’ve never had, and it really helped out

the kitchen area had everything needed and was very clean

had decent little gym

the pool temp was on point and the floors were clean

the room was excellent and the breakfast was delicious. i will be returning

hotel had plenty of parking, modern facilities, laundry, small indoor pool, gym, outdoor patio, buffet breakfast, and attendant at front desk 24 hours

clean, quite, breakfast provided, pool, work out room with nice equipment

the pool area was very dark. it needs more lights or better lights

the swimming pool was great

breakfast buffet is very good

very clean and breakfast was good

i love there hot breakfast and pool!

pool was closed. bottom of bath tub was peeling

we swam in the pool every day, and also used the

pool was good and very clean place

the peace and quiet. the pool and fitness center!

the bar was closed the entire stay

laundry machines could use a little clean up

convenient location, clean, comfy, and my kids loved the pool!

location is great. very clean. nice pool.

was the most comfortable bed i think i've ever slept in, the pool area was cute and clean, the spa shower was awesome, and the staff was really friendly

gym facility and the room was very nice

staff at breakfast was so nice and friendly it reminded you of being a young child at your grandmothers

very clean and comfortable, plenty of parking. great breakfast. staff were very friendly.

the gym did not have any barbells. only dumbbells and two benches.

breakfast was delicious, pool was nice, beds were comfortable

currently being renovated so the pool and the gym were not available

loved the free parking

only real issue, if it can even be called that, is that i wish the price for the breakfast bar was displayed and that there were clear instructions on the process

roof top bar & food.

coffee maker didn t work, the bathroom toiletries were open and used, and the qr for the room service menu was

parking garage is small with limited spaces that are awkwardly arranged between huge columns and

no breakfast

while advertised as breakfast included, no such is offered or provided.

com ad festured they offered a free breakfast which the staff shared they did not have at this hotel

the rooms were not complete and there was no complimentary breakfast as advertised, no iron, microwave, hair blow dryer

the breakfast was not setup as advertised

was only minor things i disliked but overall it was worth it bed was very comfortable plenty of parking

pool was closed to early to open :

didn t get any room service the whole time we were there

i love everything, the room, the area, the staff, and the breakfast was great.

loved the swimming pool and other friendly guests

didn't have the complimentary breakfast so can't comment on that

the breakfast.

the kitchen and that i was about to cook instead of going to a restaurant everyday.

easy access, very clean, complimentary breakfast.

breakfast area was spacious and tables spread out-i didn’t feel jammed in next to people,

limited breakfast

quickly breakfast was replenished with the amount of guests eating

would have liked a protein of some sort at breakfast, i.e. yogurt or peanut butter.

they served a decent breakfast and all day coffee

typical hot breakfast is lacking quality

breakfast was good staff was exceptional pool was clean

had just been one instance that could not be helped but the fire in the laundry room late at night, on thursday wasn't the best

more washers and dryers in the laundry room would have been great.

fitness center was closed, but no signage was found saying this

we also loved the pool it was clean and relaxing

there was trash everywhere outside... they had us in a room across from the laundry room

great location, nice pool, large room with cool air conditioning

clean and great breakfast.

breakfast meat over cooked and boiled eggs needs to be warmed before serving

rooms are very nice and clean. great breakfast as well.

staff, breakfast,location,parking. room layout is great.

breakfast was good & convenient. hotel in a great location.

easy check in, plenty of parking, located close to restaurants and stores. clean, spacious room.

four nights and no room service

come check in they were all closed and room service was only every 3 days

parking was free and you served yogurt for breakfast

room service was

the breakfast was amazing. the location was great it is close to kings island

all night but the front desk gave us a late check out so we could rest more they opened up the pool for us and we really enjoyed our time until checkout staff was super friendly and professional

there were a few stink bugs in the kitchen and eating area.

this effected my budget with 3 kids

very clean, excellent room & kitchenette.

no breakfast… gym, swimming pool etc aren’t usable

the quality of the room and the fact that it had a gym

size of the room for the price, the gym and pool

key card did open the gym

laundry room disgusting

the breakfast and coffee snack bar was a nice feature and the gentleman working it was very nice

pool a little small but fun. wifi didn't work well in our room.

the pool was on the small side and was a max depth of 4 feet deep

but the downside was the pool was too cold

the pool was out of order

expensive. pool closed. no hot breakfast.

didn’t have breakfast

at the gym

very good breakfast, nice outdoor area with some games

excellent gym, nice pool, wry good breakfast. clean rooms, well equipped kitchen.

breakfast was good and variety was good

breakfast was exceptional

we could’ve used more pool towels.

the free breakfast was nice

the gym, and location

the complimentary breakfast accommodations were wonderful, convenient and a good menu

lot of the guests were at breakfast in bare feet or with no shoes on

they pool is open to a decent time and the area is kept clean and stocked with towels

breakfast in a bag encouraged the customers to take the food as they left

overslept for the breakfast and the woman in charge was putting everything away

the pool and the bed the bathroom was nice the rooms smiled all new and the staff was great

didn t like they the bar wasn t off in its own room, and that the hotel didn t offer continental

quick check in/out. friendly staff. room service was a nice add on.

ended up having to take tiny gym towels

clean , breakfast,pool

good location. friendly staff. good breakfast.

location, personnel, big room, comfortable, very clean, very good breakfast.

arrived early and the hotel allowed my friends and i to hang out in the bar area and relax, and play cards while we waited for the reds game to start

we asked to move our room twice due to a large party of kids that were there for a baseball event

2nd day pool was closed and my kids were miserable

appreciated the complimentary breakfast for two our first stay as well as the complimentary shuttle to get to/from nearby spaces

there was an incredible rooftop bar and dining venue

haha forgot my apple juice n orange juice at breakfast, it happens right.

room, breakfast

the food was delicious at the bar as well as breakfast room service

everything else. especially the kitchen.

breakfast was excellent. bathroom was clean.

the room was a little dusty in a couple of places. kitchen items were a little sparse.

love the gym and friendly staff.

they ran out of regular coffee at breakfast and i ddnt hv the heart to ask them to make more

the room did not have a full kitchen

like that the kitchen was entirely bare

the kitchen in the room.

the entire staff were awesome, especially the ladies working the breakfast area....

comfy bed, super clean, large bathroom, very nice receptionist, good breakfast

small pool, could improve hot breakfast food quality.

gym was nice, rooms were big and spacious, breakfast was nice, pool looked nice and felt warm ( we

the gym was mediocre. could be improved

no cold water in faucet hair around kitchen area drain in bath sink broke floors dirty

good coffee and a great breakfast. close location the the zoo.

breakfast was suitable

breakfast was good and well stocked

the front desk was very friendly. the room had a kitchen and a large refrigerator with freezer.

pool water was very cold. didn't offer free breakfast.

wish the pool had been open

pool wasn t heated so it was kinda pointless and they should definitely tell you that you have to

pool was ccccooooollllld

the cleanliness and the pool area.

parking and breakfast cost extra.

early check in friendly staff

the location, the bar in the lobby and the gym were great.

location entire hotel was very clean balcony room late check out option valet parking

the gym was great, everything was clean

the rooftop bar was heavily advertised and we were so excited to experience it

we loved the location. it was close to attractions. the rooftop bar was nice.

location was good and the roof top bar was cool, the bartenders were very good and my drink was excellent

fun and vibrant look! the bar area was very nice!

room service hours could be more versatile & hours extended

om service delivery) but some were lacking and disinterested

i couldn t find much info on room service before check in, i think a reminder that hours are limited would have been good

withe a weekend away from kids, a girl just wants to take a hot bath

the spa was amazing

parking and expensive room service

wish it had some free breakfast.

the kids enjoyed the

the only thing i thought was weird was that there was a big black trash bag of laundry outside our room the entire weekend house keeping kind of just moved around it

location was great breakfast was awesome the staycation was perfect for my husband's birthday just to get away from

my colleague and i stopped at the bar on the second floor at 5:00 for happy hour, we had one of the worst and weirdest experiences

know about the $40 a night valet in advance, construction in the hotel no hotel bar or restaurant

didn't get breakfast because no one was working at the breakfast bar and no food was available

went to the brick & morter bar & restaurant or drinks

we had a great time at bar and the bartender was fantastic

no food my kids would of wanted

so we had to shower in the gym

the kids in the next room were loud the first night

stunning lobby, clean room, kind front desk staff, great gym, decent location.

the room service meals were amazing.

my kids and i used the baby’s shampoo we brought

street noise, half mirror in bathroom, no room service

guest services to come to the room several times and no one showed up saturday the kids above us running all hours of the day and night

free wifi

no room service

breakfast was good, staff was phenomenal, valet was phenomenal

very clean, great breakfast and the staff was polite and courteous!

they also gave me a late check out of 1 pm which was amazing

made breakfast a joy

everything from the rooms to breakfast. they always do a great job.

breakfast was not well stocked

loved your kitchen

early check in was appreciated. parking garage across the street.

great breakfast

the kitchen staff was amazing!! also cleaning lady with blond hair was great

the view was amazing, breakfast was delicious, room was very clean, and the staff was friendly.

gym equipment outdated and out of order, furniture worn and

rooms, staff, restaurant, pool! my family had a great time!

the only hotel bar drinks were really awful.

bar area very nice

didn’t have a bathtub, which would have been fine if i didn’t have kids with me

the bar food/drinks were also pretty yummy

the bar was open longer

honestly, everything was great. staff, location, facility, gym all are great.

it's a real gym with a locker room

excellent bar and restaurant

location, restaurant and bar on the bottom floor

lobby bar and comfortable spacious room.

information about the lobby bar opening hours on the website is incorrect

great bar and restaurant on site

had a nice kitchen stocked with supplies

and clean, fitness room was great and community rooms with the pool table, mini home theater and bar area were a nice added bonus for the kids

sticky floors in kitchen and bathroom- yuck

kitchen sink was dirty, but it was easily remedied

very. lean and comfortable. laundry was a bonus.

the gym was sufficient

the breakfast was terrible!!!

friendly staff, good breakfast, good location

breakfast. we got there at 9. another empty. no cups. placed trashed.

the indoor pool was small.

pool could have been a little warmer

kids way too loud at pool. area outside was not cleaned up. trash everywhere

they offered a spa and a pool which of course we took advantage of and we can't forget the hot breakfast served for free

pool was too cold

clean towels, no room service, no working remotes, no breakfast, no working hot tub, no access to gym equipment will never stay again it should be named (no quality inn) worse hotel i have ever

i love staying here. beds are comfortable and breakfast is great.

very nice and comfortable. plus you get breakfast and they are pet friendly.

the breakfast was excellent!

very friendly and room was clean , continental breakfast was good

the hot breakfast! and everything was very nice!

service,location,breakfast and the gym

good laundry unit

24 hr pool. too many kids to wanna swim

free wifi and complementary breakfast were much appreciated

24 hr pool. too many kids to wanna swim

& hard-working staff, very clean & comfortable rooms, excellent price, indoor/outdoor pool and hot tub, proximity to cincinatti, wonderful breakfasts, dinners and snacks (saved us a ton

spa bath awesome

i had to choose something, it would be that the pool area gets really crowded but it's not your fault

lovely room, great breakfast and loved having a space to gather in the evening.

breakfast and kick back were both excellent

there is anything it was the breakfast that was there

free breakfast was great value

pool or hot tub, seems like a bad part of town, had to switch rooms cause the first one had no heat

staff is very friendly and the room is always nice and clean and the breakfast was nice all the comforts of home is why we choose to stay here any time ,,it's always a

i didn’t wake up early enough for breakfast but they offer it so that is also nice

was sad there was no breakfast

safe, next to fwy 75, great breakfast selections, best value for money.

there was not hot tub and the electric equipment in the gym didn't work

gym was closed

the pool was closed, yes we wanted to let the kids have time with cousins in the pool and the laundry was closed

front desk very nice ask if we wanted first, second floor, we stayed in first floor close to pool

didn't notify me online or at the desk that the pool wasn't available

the room was very nice and the pool and the staff was great

we loved how clean it was, how friendly the staff was! the pool was also heated!

pool was closed

the rooftop bar has a fun vibe with wonderful bartenders

the roof top bar / lounge is very nice and relaxing , the bartenders were wonderful and very welcoming

the manager comes personally and asks every customer if they are ok with the breakfast.

overall it was a nice experience and close to my daughters gymnastics meet

it felt sketchy arriving late at night- kids congregating in parking lot

are bed bugs there my kids got bite up real bad when we enter da room he smell like smoke real bad

property is in a safe location just minutes from fountain square and the casino

breakfast was nice

breakfast was the best i’ve had in weeks

continental breakfast consisted of coffee and lemon danish.

no breakfast

good location. ice and laundry a plus. comfortable bed.

without my kids

i had two kids plus personal belongings, gifts and electronics in the room

party in parking lot in the night and morning with cops made me not want to stay there again

the pool was so nice to relax and the kids had a lot of fun

the kitchen came equipped with pots and pan

they lied on the online add saying there pool was up they had breakfast ect they didn’t even give you a coffee pot

breakfast was mediocre and they didn't have change for a 20$ bill had to get a roll of quarters

the pool.

the pool was closed and covered up

breakfast would have been awesome

friendly staff and great price! clean pool and laundry room!

gave me a double bed room for me and my kids on the second floor which i don't recommend for anyone unless you are a drug addict

hotel i ever been to i should have asked for my money back put it was late at night in i had my kids

the room are not cleaned daily even though we were paying for daily room service

it was bad bad bad bad, everything was bad, zero maintenance in anything, my pregnant wife and my kids were sweating all through the night because of issue problems, nobody came until 4am, we were

negative was that we got to breakfast at about 8:50, and at 9:00 a staff member came in and just immediately started taking

the breakfast was very good

thw pool could stay open a little later

all breakfast items out on time when breakfast starts and ready to go.

the swimming pool and beds are comfy

due to the fact this covid 19 is going on we couldn’t get hot breakfast in the morning

the lady that does the breakfast in the morning has become my favorite

pool was disappointing cold and in need of repairs.

comfortable room and good breakfast

thing about it is after she bust in the room i have to argue with this employee about having a late check out

ran out of towels, breakfast was nasty, hotel was not very clean, old elevator, smelled a lot of weed for being non

were needing to be wet mopped; black when i wiped up a spill live insect in the tub at night breakfast

the hot breakfast was nice.

the breakfast was about the only redeeming quality here.

breakfast options needs improvement, beds weren't so comfortable and linen

the pool needed to be more heated

let us have early check in since my daughter just had surgery.

clean, very pleasant & helpful staff, well stocked gym

also, the breakfast was also very nice, and the staff was very friendly

the staff, the breakfast, the cleanliness and the location were amazing!

really good staff! the lady at breakfast was super nice every morning

the beds were comfortable.the pool cut up our

i did not like the breakfast. it can be better.

very relaxed atmosphere, everyone was very friendly, wonderful breakfast selection

the swimming pool was closed! but due to the pandemic.