the pool is open 24/7. beautiful areas to sit and visit with family

we went to the casino and enjoyed the short ride there and back from the casino

staff, clean rooms, great beds, great breakfast and the cookies are a great bonus

clean and comfortable rooms, good customer service and also good breakfast

it has a laundry room.

the hotel is very nice and clean, breakfast was great and delicious

continental breakfast in the room was a nice feature

always clean, great staff, good breakfast.

the lady preparing the breakfast was friendly and helpful

clean, spacious rooms, lots of handy perqs (coffee, very good breakfast, clean pool/hot tub, etc (-)pool was not clean! price was way too high fir a holiday inn!!!!!!!! (+)nice work out room and pool (+) pool and hot tub were great (+) hot tub and pool was a great way to cap off the night (+) we were glad to see 2 lifts, one for the pool and one for the hot tub (*)pool was nice. i don t know why they charged an extra 25$. (+)rooms were clean, the staff was friendly, and the pool area was well kept (-)pool area opens early which i think was the cause of some early morning noise that there would not (-) even though the area had been 'opened with restrictions' the pool (probably the cleanest, most sanitary environment around) was still closed (+)i liked the location and that the pool was open.

room, bed and large foyer was great. very close to the casino.

have a private lake access on lake michigan with fresh towels and a bar with food and a private pool they had a shuttle to take you to the beach down the road

stay here at grand traverse resort and spa was amazing

my husband enjoyed the golf course

comfortable room, loved the free shuttle to the casino and back

in keeping the area sanitized, if you have a cough, the kitchen is not the place for you, especially when people are eating & you're around food

this time we brought our kids (11, 13, &16) and, due to issues with booking

oh and laundry room on site

now only operates on week-ends so we had to make other arrangements for getting downtown or the casino

is so wonderful to be able to relax no matter what time it is especially after a big win at the casino right down the street

rooftop bar was also very nice

the rooftop bar is just beautiful, what a view

a lot of traffic just off parking lot

great location, easy parking and close to everything if you have a car

parking was tight.

the spa tub felt amazing

had a king room with spa and balcony overlooking the bay

kitchenette is a small sink, dorm fridge, and microwave oven

everything - breakfast in small lobby had high quality cereal in individual containers, yogurt, breakfast bars

great location! outside pool.

pool wasn't as deep as i thought it was going to be, and the floors were very slippery in the pool

very nice place. breakfast was great and facilities were awesome.

the pool was small, no microwave in room, no bathtub.

breakfast was included but unfortunately we didn't make it

breakfast was great

breakfast was good had more then i expected but a little more would have been nice

lamps were cool, the coffee maker was cool, there was a mini fridge and a microwave, there was laundry machine available aswell as bending machines and ice machines, easy to navigate

the laundry space (out in the open) sits between 2 guest rooms

vending machines and laundry machines are close to some rooms, so noise might be an issue

breakfast

didn’t like the breakfast.

the kids enjoyed the pool and game room

the kids had a wonderful time at their indoor pool which worked out great since it was a little chilly

private beach, indoor pool and hot tub

the pool and games room was a big hit with the kids

breakfast was efficient but not great

great pool, breakfast and staff

if it was more like a breakfast continental style

clean room. nice breakfast variety friendly and helpful staff.

breakfast was amazing and the room was stunning also my kids loved the pool

the laundry and work out room were easily accessed

the spa in the room is delightful. very clean, and very helpful staff. love this place.

i loved the spa tub in my room and the view of the beach at the back door was beautiful

like a gymnasium upstairs above us

there is no breakfast room, but you can place your order the evening before

the indoor pool, hot tub, remodeled rooms, location of the hotel are all great.

the pool was tidy and very cloranated

a little too much chlorine in the pool

the was plenty of hot water for each of us and the pool was very close

, the receptionist, housekeeper, pool maintainer , is a very hardworking lady

no pest control out by the pool - swarming with bats

no pool.

breakfast was boxed, but still delicious

to covid breakfast choices were limited

didnt like that there werent more services like spa services or tours directly a part of the hotel

they allowed me to park my truck

there were cookies at check in and the breakfast was decent

no complaints. clean pool and hot tub were fantastic too

my husband asked the front desk for a late check out so that he could stay at the room & let her rest in bed while i shopped with my son

indoor pool and hot tub. very friendly staff. excellent cookies.

the private beach and the breakfast was very tasty

laundry facilities were nice

great location. friendly staff. tasty complimentary breakfast. nice beach access. good value.

breakfast was not what we would normally have. facility was excellent as was the staff.

the inn, the staff, breakfast, and the location was excellent

updated rooms were attractice, clean and except for screaming kids running up and down hallway, very quiet

restaurant and bar on site with great service.

the on-site restaurant has a great bartender and the room service food was delicious

the location is right on the bay. there is a restaurant , indoor pool and spa on site.

the breakfast was amazing and had nice talk with other guests and staff easy parking

the hotel staff was very friendly., the facility was clean and the breakfast was great.

great breakfast selection in the morning with lots of fresh fruit and yogurt options

breakfast area

not a variety of breakfast foods

clean, warm, pleasant, professional, free breakfast.

we loved the hot tub and pool

24 hour lobby best ŕate in tc close to diner, laundry, other shopping friendly staff

you need laundry services

the room size and coat was great. the outdoor pool was an added plus.

pool was excellent for kids

accessible parking

pool and hot tub open 24 hrs

noisy room under laundry room, couldnt sleep banging heavy footsteps ,machines running,

complimentary shuttle to and from downtown and immediate area was great

breakfast was delicious and bed was very comfortable.

the pool was 24 hours, and the breakfast was much better then the average continental breakfast

very bummed there wasn’t an indoor pool and/or hot tub

breakfast was coffee juice pancakes waffles bagels cereal granola bars and hard boiled eggs

the breakfast was more than expected

thought the breakfast was very lacking

good breakfast

), the room was very comfortable and i loved the indoor pool (so pretty at night)

very clean. nice size pool for the kids that was also very clean. great location.

the pool was ok. the hot tub was excellent. the breakfast was excellent.

clean rooms gym to use breakfast

that they don’t have guest laundry on site.

better breakfast

breakfast was very good

clean, comfy beds, even good breakfast

i was a little far from the breakfast area

breakfast better than expected

everything was wonderful. comfy bed, nice shower, helpful staff, great breakfast.

we asked about an airport shuttle and she immediately booked one for us and set up a wake up call

free shuttle downtown

judy (breakfast ) was attentive to clearing the tables

airport shuttle driver was awesome

think recently refinished)and hot tub

parking was not the best. we ended up in the overflow lot quite a bit.

great pool

wonderful restaurant and bar on site

both or those times were outside the times room service was available

the woman at the front desk was very hospitable and allowed our entire party an early check in

great location, awesome view, terrific breakfast, kind pleasant helpful staff, nice pool and spa and decent

just the missing shuttle

of arriving, room was clean and comfortable,beach looked nice, the shuttle service made it easy for shopping and the little tour of downtown was a great help, pool

clean and quiet, the beach front was clean and the chairs were clean and dry, appreciated the early check in

very close to downtown. pool and hot tub. breakfast. staff.

pools/hot tub/gym/sauna

was convienent and worked for kids as well

we were also disappointed to see many visitors/guests(in the bar area, outdoor pool area, and in passing) not abiding by the mask mandate and social distancing

room was not finished with its renovations, bathroom inside door frame was not there at all, with kids not safe

beautiful spa style bathroom

no room service either

the new pool area is awesome

the hotel wasn t busy at all, but yet we were put next to a room with screaming kids

i also loved the free parking

property advertised free shuttle to airport, which was the main reason we chose this hotel and paid much more

good gym

i have no kids; so, this hotel was great for me and my husband

no room service menu was available, the one provided wasn t up to date

hotel is beautiful and the view from the bar and our room of the bay was absolutely gorgeous

if you are trying to keep hotel costs down and have kids, then definitely go with sugar beach

we did not eat breakfast, but the coffee was great

the breakfast was mid

breakfast was great and the hotel was clean

the lobby was very welcoming and my teens liked the gym.

very friendly staff and then of course, a very nice breakfast with a lot of options and our room was very clean and the bed was comfortable

clean, friendly staff, breakfast in the morning.

the breakfast is perfect for me. good location , easy parking. i like the curtains

breakfast selection was so delicious

breakfast, very disappointing. need to refill fast and add more items.

breakfast was yummy and a great way to start the day

only used a few items from the buffet, we were able to prepare our own breakfast in our suite, which was very spacious and

the breakfast was great each morning! the room was clean! the staff was very friendly!

it was clean and all staff were nice. breakfast was fabulous

breakfast was terrible. staff in the breakfast place was rude. there were bugs in the room

it was very clean and the rooms are so spacious. the breakfast was great and tasty

no choice for room to be closer since we have kids and pet.

breakfast hours ran long benefiting late risers with both hot and cold offerings

breakfast

shut the kids down by 10 pm

after checking-in i discovered that the on-site guest laundry facility was out of service - a big bummer considering i had called the week prior to check

the access was a quarter mile downhill and in a residential area where parking is not appreciated

parking was great and loved the property

room to park our boat, nice location

good location, easy parking and rooms have been updated.

there was a fighting machine with a man and women out in the parking lot the night or early morning

staff and breakfast.

the breakfast was not great. hard boiled eggs were the only protein option.

all else, the best continental breakfast i've experienced in a long time

free breakfast

it is very clean! amazing staff! wonderful breakfast selection!

wish they would’ve had a pool but then again i could’ve picked s motel with a pool for the kids

7pm at night i was driving around traverse city in a snowstorm looking for a place for myself, 2 kids and 2 dogs to stay for the night

it had sufficient coffee in the room for us and extras for the kids like games in the lobby, horshoes outside, and a grill available if a person did not want to

it would be great if the lodge could offer american breakfast, with eggs and bread.

did not use golf facilities as late in season

door to a golf course-beautiful scenery

are thoughtful touches throughout the property, from complementary snacks and drinks, continental breakfast, extra towels and toiletries, the use of bikes and a fire pit

located adjacent to a golf course so the views were so pretty.

), craig's cruisers, mini golf, ice cream and stores

the outdoor pool was an added bonus for the kids and the playground area with a fire pit and other yard games was an awesome amenity as well

the staff and we love having the pool

easier for my mom and kids to have car right outside room

everyone was extremely friendly! nice place with room for kids to run and play!