out of their control due to covid, but missed the pool and breakfast

clean rooms , friendly staff, good breakfast and comfortable beds

breakfast was kinda skimpy

) breakfast was delicious the hotel was very clean, inviting and professional wonderfully clean rooms

good breakfast selection

small disappointment: the pool heater was broken so the indoor pool was closed.

nothing really i just wished breakfast was served a bit earlierud83dude42

the only problem we encountered was the indoor pool was cold! so cold it was impossible to swim!

breakfast was about a 6 very good

amenities (gym, wifi) were great

the gym was the best one i have worked out in a hotel

breakfast cleanliness hospitality and swimming pool

overnight staff, the room, the gym and the pool were all top notch

breakfast had several protein choices

the gym

rooms, friendly staff, very quiet, enchanting use of old architecture, ada room, loved the full kitchen

preservation of the far corner of the gym floor is in doubt since water will continue to dribble upon it as people shift from the sink to

the ceilings were high, the kitchen it was great, it felt like a studio apartment, i love the feel

our room had a very usable kitchen (with granite counter, dishwasher, even garbage disposal)

not much was offered for breakfast but with the pricing i wasn’t disappointed.

good gym and pool

pool was cold but at least there is a pool!

breakfast, downtown location

convenient. had a laundry.

beds were so comfy, pool was excellent and rooms were cleaned daily

the employees were great.they could improve on breakfast.

the tiny breakfast, but it's ok.

lock was having issues, fair bit of highway noise and breakfast was not exciting

coffee and rolls on the breakfast bar was always tasty and good quick way to start the day

breakfast was very poor

great breakfast

clean, allowed pets, good simple breakfast, great employees

great breakfast

newly updated great breakfast

breakfast was gross

could use a better breakfast area

pool area is dark and uninviting

was quiet and they also had a laundry room and everything was in walking distance to store to put in place

good place for our travels good price and excellent breakfast

better breakfast options

hot tub and pool open until midnight

they had laundry facilities down the hall on the first floor that were very convenient

the fitness center equipment was old and in disrepair. couldn’t use

fitness room - some broken/unusable equipment.

hotel is reasonably priced, the rooms are comfortable, the spa is open late, and the breakfast in the morning is quite good

it smelled bad there was no cable the pool wasn't working, no lights in hallways,

too much chlorine in the pool. eyes beat red.

swimming pool indoors

great location. great hotel for the money. loved that they had a pool

the pool area was clean the hot tub, hot.

if i had to choose maybe more selection on continental breakfast

breakfast can be improved. coffee is bad, same as orange juice.

the breakfast could be better. the in room coffee is good, though.

the breakfast could have been a little better

staff, plenty of parking for my trailer. easy in and out.

the pool was nice and the laundry facility was definitely a plus aswell

in the rudy sweet and it was nice needs darker curtains in bedrooms but came fully furnished nice kitchen

even had items in the kitchen for cooking

the kitchen area had one well used skillet, four coffee mugs and some utensils

the full kitchen is wonderful

breakfast options were non-

however, when it comes to the breakfast that is offered in the pictures are very misleading

i didn’t enjoy that it didn’t have hot breakfast.

the day before we were to arrive i received a call to tell me they were under construction and pool and hot tub were unavailable, to late for me to do anything about it

pool closed without notice prior to trip and no refund for inconvenience

also the breakfast was just cereal, nothing hot

lobby and breakfast area are not air conditioned

breakfast was very minimal

website didn't mention it was under renovation and the pool was shut down

breakfast, zach was wonderful at check in .

bigger pool and/or outdoor pool would be nice and also a hot tub

the gym was great

lobby/entrance very nice, good workout gym

friendly staff. airport shuttle running 24/7. on-premise bar/restaurant. large room

shuttle runs every 15 minutes from hotel to mci

only 1 washer and dryer guest for the guest laundry...

the pool and the hot tub were perfection

mold in the gym ceiling irritated my lungs

the staff was very friendly and we loved our room. great place to take your kids!

it's right by the airport - we weren't flying out but the kids enjoyed seeing the planes

there is a bar and the ice machine was always full

super clean and modern. excellent airport shuttle service.

clean friendly staff love how the rooms are set up, gym and shuttle offered

the breakfast was great!

friendly helpful and professional staff. excellent breakfast.

comfortable bed. breakfast was good, with good variety. very convenient to mci airport.

close to airport, has shuttle and nice breakfast.

clean inferior and out, great pool and workout room, comfortable beds, nice updated furnishings, an amazing breakfast with a

the friendly staff, clean room, amenities, and very nice breakfast!

all the staff including checkin, shuttle driver, housekeeping, & checkout were courteous, efficient, helpful and knowledgeable

close to airport, breakfast started 4:00am

breakfast is basically a continental plus cereal and waffles

no elevators and parking was sparse

wasn't a handicap bar in the bathroom and the bed was so high my elderly mother really struggled to get into bed

i had asked about food but asked me not to order room service and he had to go pick up more people at the airport

breakfast choices were a little lacking and usually gone before 8 am even though you say you offer

the breakfast was not good

i got an early check in and people was very helpful

would prefer breakfast eggs and sausage no potatoes sandwiches on the menu and apple cranberry etc as a drink

they didn't offer breakfast

hotel has a shuttle to airport and the hotel itself is great

the pool wasn't that great.

no room service because of covid -- no menus in room to order food from restaurant, so main desk said

the pool and fitness area were clean

great staff and accommodations. amazing free breakfast!

it all began over a glitch with card (on an unannounced trip) for the pet fee

they charge $25 for early check in and check out time is 10:30am instead of 11am like 99

place will work with u on early check in late check out at no cost and they willing to waive the deposit

i loved how they accommodated me for early check in and a quiet room

the pool and the comfort in the rooms. the free shuttle.

from front desk and shuttle drivers being the ones who made sure breakfast was out for the guests ( the kitchen person

hot breakfast is delicious

breakfast was not good but it wqs heated up, what can you do

the kids really liked it

needs a free breakfast and free parking

no room service. very little food available.

24 hour shuttle to the airport.

excellent pool! excellent breakfast buffet! shuttle from airport was very convenient.

room was spacious, clean and comfortable

heated pool. nice staff. pastoral location

breakfast is always good with a variety to choose from

staff was fantastic and accommodating, and the airport shuttle started by 4:15 am so we had no problem making our early flight

pool, fitness, breakfast

my kids loved the pool

the pool was closed (which was not mentioned in the website) and random kids kept knocking on our door throughput the night

was nice to have breakfast especially during the covid scare

are clean, on-site coin laundry, small breakfast, friendly staff, shuttle service, and i really love that it is on the bus

pool was a bit cool but at least was doable

great staff!! loved the sports bar as well!

i were there so to say the turned on a lot would be an understatement the hotel restaurant and bar closed at 930 even though there wasn't anything close to eat or enjoy a drink only thing that

clean, modern, easy access to airport. has a good restaurant bar on site. easy easy easy,

wish there had been a coffee pot in the room or that breakfast had started just a bit earlier since i caught the shuttle to the airport at 6am

breakfast and staff

the breakfast bar was fully stocked and clean

don't usually eat breakfast

breakfast was ok

pool was a nice area nice landscaping dud give a late check out clean

good breakfast, and the pool area is great

breakfast was average for a continental breakfast. the only hot food choice was pancakes.

very clean room, well lit parking area, decent breakfast.

by pool frequently out of toilet paper

the rooms were large, the beds comfortable and the kitchen included was appreciated.

the pool area was clean

she and her mom enjoyed the swimming pool

the kids enjoyed the pool

enjoyed the size of the room and the fact that it had a kitchenette

liked indoor outdoor pool and hot tub

happy hour was nice. kids loved pool. close to zona rosa.

breakfast was okay, juice was delicious.

pool and hot tub were nice

the pool was nice

with 2 small kids trying to sleep that was not good for us

went the night before a game and hotel was filled with trash people (and their not supervised kids) acting like idiots

staff and shuttle to and from airport were wonderful

the room size, the breakfast and the shuttle to and from the airport were all great

we needed a late check out

i had my 4 kids and they loved it

kind of bummed that my kids didn’t get to swim because of it being overcrowded

the pool is and added bonus

the shuttle was great. did the park and fly. nice drivers and prompt service.

the pool was little and crowded

we re from florida so that was weird to us because it was very hot outside and my kids had to stay pinned up in the room

we arrived with two kids under 5 at 11pm and couldn’t or wanted to waste time one requesting another room

the grab and go breakfast included a bagel, hard boiled eggs, cereal, yogurt, fruit and juice

convenient to use the kitchenette pool and outdoor area were comfortable and relaxing

close enough to the airport. reasonably priced. kids loved the pool.

outdoor pool

the breakfast is great

room was clean, wifi signal was strong.

the pool was not clean and had too much chlorine

wifi was fast

breakfast was amazing - very very good

breakfast offered many choices, there was a nice hostess to help at breakfast

great sitting area. nice pool.

bathroom was dirty an had pool to mu h chlorine in it

breakfast cinnamon rolls offered, at the time we were there, were stale.

the fitness room is small, but you have still the possibility to do some exercise

the breakfast i wanted some real food

the whole lobby area smelled like mildew because the laundry room was right there and they obviously have mildew/mold issues coming from that room

breakfast

i don't like how this hotel is in the free breakfast category. there is a free

clean, nice breakfast which they kept restocking when something ran out.

the breakfast area was clean and gave plenty of options and the location felt overall very safe

pool was closed early because of chemicals…so i couldn’t go for a swim

pool area was well kept.

could of have bacon for breakfast and more hot meals for breakfast

they offered to let us ride the shuttle to our restaurant for dinner and that was very convenient

shuttle took us to dinner as well as the airport

super clean and the kids love the breakfast the staff was soo nice and i will surely book again for the kids

pool was great and room was good.

the salt water pool and spa were so relaxing! the staff was very helpful and kind!

breakfast was not very good.

room was clean, bed was comfortable, pool was nice

pet fee was 75

to the airport, and airport shuttle provided

pool water could be warmer

rooms were good size for 2 adults and 2 kids they do have coffee and soda in lobby area.

location is good, parking lot is large.

rooms were good size for 2 adults and 2 kids they do have coffee and soda in lobby area.

i had a room on the 1st floor but i had to park 6 parking spaces down from my room.

there were also people doing drugs in the parking lot

were unable to partake in the breakfast due to needing to be on the road prior to breakfast beginning

clean, nice saltwater pool, friendly staff.

we enjoyed the indoor pool and the breakfast. our room was great and we enjoyed our stay.

loved the gym and pool

great breakfast

a cheap room to sleep in head out or if you want to lay low for a few days it's great but the laundry facilities need help they are old enough that they were very well and there's not much in

very comfortable. haven't been to breakfast yet. will be going down in a few minutes.

there weren't very many options for breakfast but it was still good

went to sleep at 3am and at 7 am there were kids running back and forth dropping stuff on the floor

the breakfast was expected but would have liked for it to be better

airport shuttle was prompt and the driver was very helpful and friendly

the pool and gym were great too

especially my airport shuttle driver

very convenient and a good value. no pet fee is always a plus when traveling with a dog.

the breakfast was awesome

pool was closed

no pet fees

super friendly staff, nice pool,

good outdoor pool, very close to restraunts and shopping

bed was comfortable. tv had good channels. shower was pretty good. enjoyed the pool.

daughter thought the pool was chilly

warm heated pool (towels set out were a nice touch), comfortable beds, ok breakfast (it's free so what the

rooms, plush bed linens and towels, safe and ample parking area, nicely maintained indoor pool, and delicious free breakfast

the pool was great, room was great

the proximity to children's mercy park and hollywood casino.

rooms were nice and roomy.. they had a nice outdoor basketball court for the kids..

kitchen looks functional, but isn't really meant for cooking

the door locked for the pool at 8pm when the pool was supposed to be open til 10pm

filling up breakfast so people who come down a little later can have some of the good stuff

breakfast was exceptional.

location and late check out time

amenities since we were only there one night, but we noticed there was free laundry and a nice gym

the kitchen and appliances

true suite including a kitchenette

available games and misc items to borrow, the cleanliness, great supply of cooking utensils, free laundry services, ability to get clean towels and sheets when needed with no dispute, very helpful

the breakfast was incredible they had everything

size of the room was great, nice to have a decent sofa and a separate kitchen which also included a dish washer, which was greatly appreciated after being on the road

booked this hotel because it had an indoor pool, but pool was closed for maintenance.

was super great considering it was a nascar race weekend and there were a lot of people wanting early check in

my 11 year old loved the breakfast. the location was great, the room was ok.

the breakfast was on point, everything worked i

breakfast, pool worked out great for my grandkids and the staff was friendly and helpful from top to bottom

pool

that laundry costed money

nice, great staff, breakfast was good

great breakfast, as far as hotel breakfasts go!

breakfast pool and whirlpool staff

the breakfast, staff friendliness, and affordability.

the pool area was clean, and the hours of operation were perfect

if the hotel advertises a pool and hot tub they should notify you when you book that one or the other is closed

the breakfast was mediocre, but it was better than our experience in durango’s fairfield inn

pool was closed, we were looking forward to the hot tub

more diversified breakfast, a working clothes washer, hallways too noisy from all doors opening and closing, room

breakfast was very disappointing

big variety for breakfast

the location was great the staff were really great;second to none breakfast...

we are big water drinkers so the fresh filtered water in the rooms, gym, and poolside were a welcome treat

the breakfast was super good with a wide variety to choose from

is excellent, the room was very clean and comfortable, the breakfast was very good as well

actually wanted to go to the swimming pool, but just ran out of time due to opening and closing.

breakfast buffet fantastic, staff very friendly, answered any and questions

my kids love the pool as well

free wifi was great

location is good, parking lot is not too busy

comfortable breakfast was good

need to figure out evening pool lights

it would be nice if there was a little more separation from the adults and the kids

they had set up a pop up kids bracelet making station which was a nice activity, our kids enjoyed the arcade and indoor pool

the fitness center was large and had excellent equipment

they allowed kids to ride scooters up and down the hallway also while the adults yelled down the hallway at the

breakfast was not great but it was better than other hotels.

the pool area was clean and so was the gym

my own space unbothered, and breakfast

staff is very friendly, good breakfast, warm pool, and clean facilities.

nice continental breakfast provided in the morning with multiple choices for both hot and cold foods

breakfast is acceptable, small pool if we wanted to swim

of the hotel threated my kids who she incorrectly thought were not guests of the hotel

it was just a escape from home to watch the superbowl without the kids interrupting us

pool open

were alot of people just hanging around in the parking lot and the pool was really small and packed

i didn’t eat enough that much breakfast because i was fast

breakfast sitting seemed small for the size of hotel

staff friendly and especially want to thank the lady in charge of breakfast as she offered to let us eat even though it was after posted breakfast time

thing i did not like was not being able to use the pool do to covid 19.

complimentary breakfast was one of the best we've had in a hotel

rooms are spacious with a full kitchen

the breakfast was great

breakfast wish it was out later design of room efficient stylish and comfortable sofa and

best hotel breakfast i've ever had!

good breakfast considering the covid times.

the breakfast.

the breakfast was super basic. they don't have too many options.

breakfast could be improved

nice breakfast, cheap, laundry and gym, next to a nice roadside bar with cheap beer

i didn't like when some of the customers was taken advantage of the young lady that was serving breakfast being really greedy but she controlled the situation by putting a small portions out for

it was clean and quiet. breakfast great!

the breakfast was very good. staff very friendly and helpful and room very comfortable

clean, not too far away from harrahs casino , good price.

breakfast was very good

good breakfast

pool and hot tub were closed

we did not get any housekeeping service during our stay and the pool was closed

i liked the gym and the garage parking.

ruben at the bar in the evening was top notch and so fun

the bar and restaurant was closed both friday and saturday night

3 of us are running a half marathon so i asked for a late check out, was told i have to ask at 8 am, because she doesn’t know anything about late

i liked everything. we enjoyed the pool and because its so big it was nice and quiet.

would have been nice to get pool passes for the extra kids we were visiting with

the pool was close

it's not real nice but it's a good deal and i'm not very fancy nice pool lots of stuff nearby

room was clean, gym was incredible for a hotel

was so good lastnight the bar man was very great love his work he’s a very good worker i will be back in the summer

young funky vibe, but loved the bar and lobby area

gym, bedroom layout

the gentleman at the bar was very personable, but when the drink was mixed, it only filled less than half the glass with

very clean, spacious and the breakfast was good!

wonderful pool perfect for my daughter and they have fire pits and a beautiful gym, a bar and a mini store

was surprised that i had reserved a suite with a kitchen

it had gym and pool fun for the kids

best hotel breakfast i’ve had

and yes, a wonderful breakfast

friendly staff, great room, good breakfast,

great breakfast- wonderful staff

the staff is very kind and helpful, and the complimentary breakfast is great

location and a breakfast i can always count on.

price should be lower since amenities are not available like breakfast and pool.

sorry left early to use breakfast

was so clean, comfortable, and the people who worked there from the front desk to the breakfast attendant were very nice

nice pool area and free hit breakfast included

was looking for a room with a spa tub and did not want to break the bank this was perfect

the pool had floats for the kids to play with and was not very crowded

facility was quite new, attractive, modern, and appeared clean; has indoor pool and gym

clean, the staff very friendly and it was awesome that they provided a ton of pool noodles for kids to use

i witnessed several kids & adults fall just walking

pool area

breakfast was excellent

hot breakfast, coffee and water available 24/7

very nice breakfast and comfortable.

excellent room, friendly, breakfast excellent

very clean, hot breakfast & courteous staff

room location to front lobby , casino etc

hard to find program for the kids here

smoke in casino

the casino was fun, lots of game choices

not clean: used bar of soap in bath, dried soap scum on vanity & tub, carpet needed vacuumed, ice bucket full of

the gym was really cool and i loved the penguins

nice and open rooms. well decorated with a nice bar and restaurant.

gym equipment didn’t always work

, dresser with built in bar type fridge which worked for our needs

the gym was well-equipped

the pool was freezing. the smoking was horrible it smelled so bad.

indoor pool

the pool was to cold to stay in for long

they provided everything you need for the kitchen area, i was very impressed

we had a kitchen in the room that we weren’t expecting which was nice

my kids loved the pool and weight/gym room. our room was very spacious and comfortable.

kids loved it

had stated when booking we were two adults and two kids and there were only amenities for 3 people in the hotel

breakfast was good but sometimes it took long to get food cause of the amount of people but good

only reason i didn't give a 10 i would recommend this hotel my 26th anniversary went to ameristar casino it was so close i wish worlds of fun was open great stay

the breakfast was incredible

nothing fancy but certainly worth the money. no early check in available at all though

breakfast was good, a little variety would be nice.

variety of the breakfast and coffee

great bed - friendly and helpful staff- good breakfast easy to find- good tv

very comfortable, clean rooms. staff very friendly and helpful. the breakfast was exceptional.

very clean, great breakfast, whitney was so friendly!

clean clean clean!!! modern! beautiful! great breakfast!

breakfast was nice enough but didn't live up to they hype of the reviewers gushing about it

clean, comfortable beds, good breakfast

grand daughters enjoyed the pool

room was very humid everything felt wet but our room was close to the pool and across from the laundry room

has a pool and laundry

looks nice, my husband and i were obsessed with the breakfast, and the lady

the complimentary breakfast was one of the best we’ve ever had and actually it was nicer than some we’ve paid for

the breakfast and friendly staff

the hotel and pool were clean. breakfast was delicious, and staff was friendly.

the continental breakfast and location

the hotel was very clean, comfortable beds, friendly staff, the pool was clean with just the right temperature

nice pool and beautiful rooms

there was an adequate gym

the breakfast was so good made to order not a buffet that you stand in line for

great location. super helpful staff. breakfast in restaurant was surprisingly awesome.

great breakfast at restaurant

room service was quick and tasty, bar downstairs had really nice cocktails too

we were hungry, but the snack bar didn't have any healthier options

room service was quick and friendly

downtown location with lots of choices outside for customer meetings, decent bar inside for the same

the swimming pool was hard to get to.

the indoor pool was freezing cold so my kids couldn t swim and they were looking forward to it

friendly staff, great bar and fabulous location - easy walk to t-mobile center

we were by a bunch of noisy kids i like wuiet

pool was okay, kids enjoyed it

wish we had the kids with us and we stayed more than the night

pool was okay, kids enjoyed it

whole place needed to be cleaned the hot tub stunk the bathroom was not cleaned the parking lot had all kinds of trash in it

spent more than we normally would as a treat to ourselves for a weekend getaway without kids

restaurant & no room service

no room service, nickel and dime you rooms were pretty noisy.

no pool, no room service after 10pm, no vending machines, and a weird smell in the lobby

attached restaurant sat us in the bar and werent very attentive

we really liked this hotel. the breakfast was great.

the pool and gym were tiny and not very cool for kids let alone adults

pool weight room atmosphere people the cooks were amazing princess this young lady cooked a great breakfast all the time and her mother was just spectacular and very kind and heartwarming and

the gym smelled musty was hot crowded and some of the equipment didn't work

fantastic breakfast! great pool!

including the buffet breakfast

pool, breakfast was incredible, staff, the included dinner, clean, comfort

also the room service breakfast was not worth the price at all

was all very nice and helpful beds were comfortable pool on the roof was clean and fun view from our room on 25th floor was

i liked the nearby bar too

the extra perk for me was that they had a nicely maintained small gym

nice breakfast, coffee in the very early morning. good guest laundry.

breakfast room was very welcoming and the staff manning the food did an excellent job, especially

the property was clean. the lobby and bar area were very nice and modern.

extremely helpful staff and staff at the bar are so welcoming

the coffee bar seemed under staffed each morning which created a slow start to the morning.

location was great, lobby was nice, bar was nice.

the waitress at the bar seemed in a bad mood, brought us bar nuts that were clearly from the bottom of a bag given the

in addition the staff ( front desk, valets, bar and coffee bar staff and housekeeping)is wonderful and genuinely attentive in a kind and caring

grand classic older hotel nice bar and wonderful restaurant

the pool

friendly staff, cleanliness, breakfast options

pool was closed, they were having a problem with the water heater and hot water but it was fairly

staff was nice. clean hotel. breakfast was pretty good.

breakfast was not free

i also did not like the fact that the bar does not open until 4pm

location was great for attending an event in the p&l district and bar was solid.

nice bar too

of my partner s nut allergy by making sure there was no cross contamination with our room service orders

the kids that was running around knocking on the hotel's door and being very disrespectful

room service was amazing, ordered door dash and the front desk had someone bring it up

modern building friendly staff that greeted us with snacks for the kids

modern building friendly staff that greeted us with snacks for the kids

of debris in the pool,shower in the room was in need of tlc

the children enjoyed the pool

the pool closes at 5

the pool was dirty with leaves and needed a daily vacuum or cleaning

pool & very thing closed at 8pm so there wasn’t anything do after 8pm