the pool/hot tub was a little dated

room service

couldn't log in to the wifi with my tablet

electrical in my room was broken, there was no hot water, the wifi was terrible

, the shower was not cleaned properly however , the staff has given us another night stay in kids

i choose this place because of the outdoor pool and the location

i had a fantastic time in the pool (which i didn’t realize would already be in operation) sooo happy with the hot tub and the

picking up different key card at the front desk to access the pool and roof top.

pong room is awesome, kids loved it

my kids really had fun with all that there is

location, friendly staff, allowed early check in and leaving car in parking lot for a few extra hours, extensive continental

from the front desk clerks to housekeeping to the woman in the laundry room just off the parking lot, every single one of them were friendly and helpful

front desk was very helpful, clean rooms and the breakfast was great.

highly recommend for families with kids who want water play and beach

parking

i love having a kitchenette

guest laundry

room had a kitchen so i could cook meals

schedule of gym opening its too late for 9am. extra bed

like their sauna and spa pool

kitchen stove wasn't working on our room

gym opened, when checking in they said the gym opens at 9am, and then the next morning they said

staff was so cooperative both front desk and other in breakfast area

kitchenette rooms, with a fridge, microwave, 2-burner stove, a coffee pot

no plug for the tub or the kitchenette sink, front desk was not very responsive, long waits for help

not enough room for everyone to enjoy the pool

the pool area is ok for kids, but not great for adults

staff are not all too friendly to kids, especially the young servers who work in the restaurant.

to ask to get our room cleaned on the third night, even though when we checked in we requested room service every day

called room service and food was deleivered promptly by a professional employee

short drive to lake the ac worked well , pretty good staff they helped me with another laundry room when the main building one was not working

switched our room when we arrived to accommodate an early check in, which was super appreciated

comfortable beds, fresh bed linen and towels, a neat small kitchen with the essentials, and a nice clean pool

comfy and modern. kitchen well equipped

the outdoor pool was nice and warm the rooms were spacious and clean good location

is a small laundry room for guests that came handy, however, the dryer was pretty dirty with sand, lint

breakfast was just ok. pool was much smaller than we expected but acceptable. kind of noisy.

the small kitchen was a plus

the decor, ducks, signs, fun atmosphere. easy registration and check out. great pool!

staff, clean room, having your own kitchen is very convenient

gym was tight - 2 people could not workout at the same time unless one was doing cardio and the

good breakfast, close to downtown

hockey tournament young kids were to noisy running up and down the halls late evenings

kids running up and down hall

room service was prompt

there was guest laundry, but it was actually broken and no soap

breakfast was especially good

laundry facilities are on site as well

bert good variety breakfast, you're, cereal, muffins, toast, eggs and eleven waffles

breakfast could be better.

i was confused between the bar and the buffet, and the lady left the front desk to say oh you're at a wrong place

no room service no clean sheets or towels had to do it all myself

and dont forget about kali the rooftop bar and the placery

the gym was fabulous and clean breakfast was amazing the rooms were comfortable and modern

ordered room service and the food was not great

breakfast, pool/waterslide/splash area for the kids

the air conditioning was on in the pool area and made it not very pleasant.

the breakfast, the gym, the pool, the rooms,

location to a variety of food outlets were within walking distance with the best place being the golf club across the road being exceptional

sadly there were never any towels at the pool.

my kids loved the pool and the staff was very happy to come and supervise the slide so my kids could have fun

my kids loved the pool and the staff was very happy to come and supervise the slide so my kids could

the pool was a generous size and very clean

pool, breakfast, helpful staff

bed was so hard and having 600 track and field kids not able to have breakfast on the last day was

the view from the room was 'meh'. it was facing the parking lot.

multi-purpose machine in the gym was broken at the time of my visit so this was disappointing as the gym itself it quite small

thirdly, room service didn't make our bed on 2 separate mornings

the wifi didn t work and the pool was having a maintenance period.

room service did a poor job of cleaning

no laundry machines but laundry service

late check out

room service wasn t that fast and great, the phone s volume is very low,

outdated, gym equipment don t work

the pool and gym were open late which accommodated for my schedule

staff - accommodated our request for s ground floor room spa was lovely and hot breakfast was pretty good parking was safe snd convenient having a small

it was only a $20 pet fee per day to bring my dog

breakfast is ok could be better , eggs were very cold ,wish they would put soft butter out instead

facilities were clean and satisfied like the spa area and the rooms as well.

the pool/sauna area is really nice and so relaxing. breakfast was also really really good!

friendly staff & room was easily accessed & opened yo pool & green space

the parking was so convenient and free, easy to unload all of my doggie stuff

mainly shower drainage, slip hazards and a place to put the soap bar while in the shower

clean, quiet and wonderful breakfast included!!

in process could ve been a bit better, we booked a king suite with a separate bedroom and kitchen facilities as we were travelling with my son

free parking, central location , pool with slide

location , staff were amazing, breakfast was really good and lots to choose from outdoor pool was good and the gym was good will definitely be

the staff were really kind and nice to my kids (13, 8, 5 and 20 months old) lobby and ambiance was very happy and welcoming

location was excellent. the pool was fantastic. my kids loved the waterslide!

great place for kids they have so much fun

my kids are 12 and 10 and they are good at swimming but they still had be with adults

the breakfast was fantastic, and mickey was helping at the breakfast area and was so kind to our kids

gym was clean and well ventilated but just a bit small

pool was nice

breakfast was great . nice new facility very clean

would be nice to add robes and flippers for pool

the hotel features a couple of nice amenities such as a big pool and a fitness center

pool and small fitness centre

clean room, clean, comfortable bed, nice indoor/outdoor pool and hot tub

great indoor/outdoor saltwater pool and a good pub/restaurant

otherwise clean and nice room with parking right outside the room

tons of tables and chairs, a pool, large trees, a playground, bbq, badminton net

couldn't get programming to display on tv. wifi password wasn't clearly given.

facilities at this hotel are great - pools, laundry etc

staff helpful and polite. ability to use coin laundry on site.

nice pool and hot tub, breakfast we decent

lovely room. great breakfast included.

not take room 404, it is right under the breakfast room and all you hear is chairs scrapping on the floor in the morning

was friendly, hotel was clean and comfortable, breakfast was typical buffet style but location of eating area was quite pleasant beautiful view on

the breakfast is pretty basic but for the price of the room i think fair!

so clean! !!!! breakfast was great. bed was comfy.

that recyclable breakfast containers, paper and compost were not separated for recycling

great bunch of people, very super nice, and the breakfast is great

very friendly, bed was the most comfortable i've slept on in a hotel, price was very reasonable, breakfast options were simple but great, wi-fi was fast

breakfast was incredible. staff was amazing.

lovely pool and spa. great breakfast

hot tub and indoor pool was also a value added option

good stay & value for money is good too. with pool & breakfast included.

was plenty to choose from for breakfast

bed was too high for comfortable wheelchair transfer, and the bathroom could use a vertical grab bar by the toilet - the horizontal ones are a bit low

i went in to grab one and the kitchen worker came out a bit dissatisfied i was in the room

there was no maid service pool and fitness are also closed due to covid front desk staff was pleasant and

breakfast each morning was great

breakfast was great my family enjoyed the pool very much very friendly staff cleaning security

room was big and the breakfast was delicious - all the staff was friendly and attentive

good breakfast, nice pool, easy check-in.

decent laundry facilities

very plain breakfast.

pool area

beds were big, rooms were clean, had a fridge in the room and ice machine and laundry facilities outside

good value for money, early check in, good air conditioning

covered parking/parkade

beautiful condos on the lake. spa services very very good. food in the restaurant was delicious.

the kitchen was well stocked

the kids loved the big outdoor pool with water slide

booked a family unit, fully equipped kitchen

friendly staff! simple but generous breakfast.

overpriced party area small room no bottled water no pool bad bed need i go on

also, love the guest laundry facilities

we had 4 hour flight delay and someone was at desk at 3:30am to check us in and gave us a late check out

could have got more for the money - no elevator - no pool rooms clean and staff helpful and

we didn't use the pool as it is off season but the grounds were well kept and inviting

very clean, well maintained and a great pool

heating and kitchenette were well utilised

there are enough items in the kitchen

also the pool was lovely and very clean