of convenient on site parking, also good bar and restaurant

shower barely worked, the water pressure was so low water just dribbled out and it couldn t cope with a

of convenient on site parking, also good bar and restaurant

the bar is well stocked and a good selection of draught beers and cider

free parking

the spa bath looked dirty and the shower had to be held at all times

nice four post bed comfy and room really nice and lovely window view plus love spa bath we really enjoy love to come back

was a nice room, with very friendly staff and good wifi.

room service poor never cleaned once in 6 days

wifi reception was poor in the room i stayed in 55..

hotel would benefit from a sign and or a bell on the bar in the lounge to call staff when unattended, other than that the hotel was great

wifi, good beds, bath, toilets, breakfast and a comfy room that was cool if i needed

great cooked well, breakfasts big. good location, green parking, staff all v goofd

as 2 adult breakfasts, 2 kids pancakes, pot of tea an 2 orange juices costed over £20

slow bar service in evening

amazing place really liked that the hotel part was separate from the restaurant and bar so made it very peaceful and easy to

surly bar man on arrival could do with customer service training.

sofa beds for kids were brilliant and we all had a fantastic

arrived we were kindly upgraded and could use the pool and were given a complimentary drink and breakfast

the spa and gym

close to the train station good value for money the swimming facilities are great and best of all kids are allowed in the pool which makes it stand above most hotels as an excellent place

a shame children can t be in the pool after 7pm however it s understandable as they have members

did not have time to try gym and pool

the food was excellent, enjoyed breakfast and bar meal

breakfast wad lively

gym look good

the kids loved the swimming pool and most important for them the wifi had a good signal

wanted to use the pool but camera broken and also kids night for swimming lessons

kids loved swimming pool

in fact, the restaurant and bar service was very good, with helpful and obliging staff

no room service although the reception did say they would bring to the room as i have walking

spa with great opening hours

lovely comfortable bar area with a big screen tv

breakfast was very good

lovely bar and restaurant areas

eating here also as the mixed grill and homemade steak and ale pie were both fantastic and best breakfast we’ve had in

lighting from bar to entrance of rooms would be nice

arrived early to a friendly smiling welcome, had a drink in the bar whilst chatting to the staff on duty

24hr staffed bar for residents

breakfasts were hearty, the hotel has wifi, was very clean and has a restaurant and bar

she showed me a menu for the evening, i said if there wasn't anything i liked on it, i will have room service, she said it's the same menu and the kitchen only does what's on the menu

we were able to use the ev charger overnight

they couldn't offer us a table in the restaurant for either night so we ordered room service for which they then added a charge

the bar had a great selection too

good choice of breakfast and evening meals well cooked at sister hotel the malthouse

easy walk to shops and a good breakfast at the malthouse

the food in the bar was excellent, as was the

bar ,the friendliness

my only gripe was the wifi but that is it certainly will stay there again.

bar staff very friendly and knowledgeable about drinks etc

the bar closed at 6pm so needed to book food elsewhere but plenty of options

location was lovely my breakfast was nice just bacon on dry toast my husband had full english asked for well done bacon

can t be helped with a bar below really- just worth thinking about if you want an early night

which left us with limited access to the sandwich bar that lacked variety in the 'garage department'

plenty of car parking and ev charging

no bar location

liked the parking and wifi, beds where great size,, plenty of space

a bigger bar with somewhere to sit outside as the weather was very warm.

rooms are comfortable with large televisions and modern bathrooms with a bar downstairs

the owner and bar staff was so welcoming

i liked the bar which was lively and reasonably priced

the four fliytes of stairs to the room after being in the bar at night.

the bar is traditional and and loved the atmosphere

the gym was lovely, the grounds amazing

parking

if you are visiting with kids i highly recommend telford town park, the play areas are amazing, and we spent sunday morning

light switch behind headboard was awful and tv position for kids not great

pool area excellant and spotless , hotel bar modern , room service efficient , food very good and

was not shown the children’s menu despite dining with my 7 year old, the kids menu was actually very good and would have saved me a small fortune in the bar

new bathroom gorgeous spa excellent breakfast convenient times for kids to use the

the swimming pool.was cold and full of teenagers and kids.

kids swim time not

it was nice and clean, connected rooms available soo good access to the kids i would stay again

lovely modern kitchen area, lovely modern bathroom with fabulous shower

the suite was newly refurbished and had a small kitchen which was good for a long stay

'old school' bar downstairs made it feel very homely

used other local bars as the bar downstairs was not open until 6

newly refurbished room (suite - with kitchen) was great - much better than shown on the website (which needs updating)

restaurant, bar area & garden are well layed out with really nice views of the river

the location and plenty of parking

the cost of drinks at the bar are eye watering

even an outside fireplace with settees and coffee table for the cooler evenings plus an external bar to supplement the internal one

open fires and log burners, a lovely bar area to sit and relax

the gym was closed for refurbishment whilst we were there

the breakfast, again with a lovely view, was delicious

the bar staff were friendly and more than happy to help :) breakfast was a buffet style hot and cold

drive to the hotel with no hotel signage down a very narrow road with passing places first to a golf club and then down a narrow road again with no signage was a little off-putting the first time

ev chargers outside the kent building: it is very difficult to load the app and get it to work etc

single member of staff, from reception, bar and restaurant, kitchen and room cleaners could not have been more polite and eager to do

00 charge for room service which is very affordable

very good breakfast and butlers bar 3 course dinner

suit was great comfortable and clean, the spa bath was fantastic with lights and powerful jets, very relaxing

the wifi was free and very good, we operated three things together with no issues,

hotel building and grounds are lovely, and there is plenty of parking including two ev chargers, and we had a warm friendly greeting on arrival

hear the people upstairs and the wifi was poor, but it is an old place so you do have to except some

great breakfast, good location

found out my liking for mermaids and gave me some bar coasters

spacious room with a really good shower and breakfast was

thank you to the cleaner and bar staff for a lovely stay

one of bar staff bit miserable

friendly staff lively bar room clean and tidy

a lovely evening was spent in the bar hosted by ed and friendly locals, they made us feel very much at home

would be good to know where the rooms are relative to the pub bar when you book.

breakfast very nice served in the breakfast room down from the room

food is excellent- bar food and breakfast

the breakfast was excellent

excellent breakfast excellent room , very friendly staff .. we shall be coming again ...

rooms were comfortable, food and drink in the bar was

really nice comfortable rooms. great food and drink. parking available. wonderful staff

ample parking at back of premises

the girl serving at the bar was lovely and greeted us with a smile as we walked in

nk holiday), but you could get to the bar

location with safe parking

great location and a lovely pub/restaurant. ev chargers on site.

time had issue with the hotel wifi which was a little frustrating otherwise a convenient and nice clean place to stay near

wifi signal rather weak in the room, although fine in public rooms

superb value for money, great to have ev charging available

big comfy beds and nice pub garden for kids to let off steam

breakfast

location of the hotel was great and the friendliness of the bar staff and quality of the service well exceeded my expectation

breakfast was also very good

for us the breakfast was perfect

warm cosy lounge bar with real fire

the bed was extremely comfortable and the wifi was free

room was good breakfast was good wifi was great

quiet location. super room and bathroom. staff lovely. delicious breakfast.

ay from noisy town centres, which are a pain for driving and parking) was a real blessing

everything - lovely room, fanstatic breakfast, easy parking

issue was the noise coming from the bar after 10ish but the staff were helping the best way they

wifi was weak in hotel room but fine in communal lounge area.

no wifi reception in bedroom. the breakfast hours from 7.30 to 9.00 are a bit early for me.

10 free parking spaces at the front

loved the bar area and the olde world feel

the wifi isn t great but as always with free wifi, this if probably because of lots of people using

wifi in the room, radiator didn t work so relied on an electric heater, tv remote didn t

all staff very friendly and happy to help and owner is lovely man with complimentary coffee from bar downstairs on checkout

hotel, friendly helpful staff, lovely large clean room, nice bar downstairs with amazing

wifi, advertised as boutique hotel but fell short in that the finishing touches were absent

excellent location , friendly and helpful staff . clean rooms . allowed early check in

get access to the room you have to go to the bar first

the staff and the bar downstairs

the hotel is over a bar which when we stayed there was karaoke on until around 1am therefore making it very noisy

helpful bar manager and efficient owner via telephone

wifi in the room was patchy, certainly not sufficient for streaming iplayer and now tv programmes

no longer able to purchase drinks late at night, even for room service.

staff were lovely yet suggested one might need to fetch their own menu for room service - and room service is an extra 5 pounds

free wifi was good and it

little disappointed with the breakfast being a continental room service only but we assume that the current situation with covid is the reason for this

with all shops and restaurants in easy walking distance even for my mum aged 90 and free parking in the centre of shrewsbury was an added bonus

great having a parking space and money refunded even before we got home for the use of the

it would have been nice to have some basic cooking items such as oil, salt and pepper in the kitchen

great location + free parking. perfect for couple or small family.

it was great to have a parking space

a terrific bar area

superb location is perfect breakfast is superior early check in for a reasonable fee

lounge bar was large and comfy

location is very central for shopping and cafes the hotel breakfast is beautifully presented and a very good choice of cereals fresh fruits yogurts and

breakfast was excellent - plenty of choice

bar prices were a bit high

easy parking

no room service offered on saturday rather than leaving the hotel to eat

we couldn't eat in the restaurant and there was no room service for the 4 nights we were there

we got to the accommodation early as we were going to a wedding

near the town. easy to find and parking, which is always great.

very safe and secure and on-site parking

was a bit naff but we were only there for a 1 night stopover so not too bothered about that the wifi unfortunately kept dropping out so i may have used more of my data than

find anything re wifi couldn t log into tv due to no wifi couldn t work out from video how to access had to go

plug top; the usb charging ports did not work on a particular wall socket near the bed; the guest wifi couldn't be picked up in our room

the spa was great

was beautiful, fantastic customer service, 100% fresh and clan, the spa was brilliant and the different choices, the breakfast was top standard quality and the dining

beautiful with choice of shower and bath spa facilities were lovely but the steam room smelt breakfast was generous and very tasty bar and dining facilities were

because of the pandemic there was a limited room service food menu

the spa was so nice and relaxing will definitely return ud83dude42 buffet breakfast was great value for money with plenty to choose

the bar was pleasant and the seating comfortable

the total experience, wonderful rooms, restaurant area and bar with a small but lovely menu

towels, good toiletries, spacious bathroom, excellent bed, absolute quiet at night and fabulous breakfast

make sure you book for dinner as well as bed and breakfast - and come hungry

wifi bad, even in the main bar / restuarant - worse in the rooms in the annexe

the house and garden are both well presented with good parking facilities

good breakfast

ere were a few of is staying in rooms due to a wedding nearby) perfect location, fantastic breakfast, highly recommend

only thing i would change is the fact that there isn t anyone there at night so the bar was closed by 9

large breakfast in the conservatory, watching the pheasant on the lawn

situated for a game of golf

in the golf terrace

great, quiet, location, though i hadn't realised it was a golf hotel when i booked - not that this was a problem or a plus, just that it would have been

also don t bother with room service food was so bland

countryside location, friendly staff, great breakfast, very comfortable bed, loads of free parking, there for a wedding reception which it was perfect for

loud music from bar below room.

great bar with a great selection of beers and ginn, and the outside seating area overlooks the river, the

the riverside café & blues bar a few doors down is perfect for breakfast, then in the evenings has live bands and great

the bar looked nice and seemed friendly though we didn't visit as we had other plans

comfy bed, great outlook, great location, great bar and beergarden

nice hotel , rooms nice n warm and breakfast included, parking as well

breakfast was excellent location brilliant

loved the look and feel of the place loved the warm welcome loved the staff loved the bar i really can’t fault the place we had such and amazing time i want to thank the receptionist,

very friendly, very clean hotel, breakfast lovely beds comfortable, bar are/lounge was lovely and welcoming and good prices for alcohol on

superb breakfast…a little on the large size for me

relaxing venue if working online, staff are so helpful and friendly, loved the breakfast

we were top floor and had the smells from the kitchen coming up from the air vent on the roof next to the bathroom

lovely bar aswell which is perfect for a quiet few drinks

my room was next to the kitchen, which was noisy

a lovely bar area

room/breakfast

lovely breakfast, friendly staff.

location with friendly atmosphere, always my first choice for a room in bridgnorth breakfast superb

they were happy to make a sandwich for us outside of normal kitchen hours -

a double room above a pub and got an entire self contained apartment with a living room and kitchen

bar drinks were reasonably priced

breakfast and a bar to relax at night

great for parking, breakfast fabulous and great choices, the room was also very comfortable

parking was good

limited choice for healthy eating in dining room/ bar/ room service. maybe add a salad??

breakfast included in the price of the room

were made before hand to have an early check in

nothing, it was all amazing. could have left the bar open for a bit longer. lol

breakfast was fantastic, plenty of choice nothing was too much trouble, we ate in the restaurant in

room was beautiful and the breakfast was excellent. staff very friendly and helpful.

not much not to like but a small observation was breakfast booked for 10am and it was well after 10

breakfast was lovely! good english breakfast

the bar had a great selection of beers and spirits along with non alcoholic

just couldn’t eat all of the breakfast but very tasty

no cooked breakfast

good parking & outdoor seating

boutique hotel. excellent location, very comfy beds and a craft beer & gin bar below.

& parking

that i physically had to unplug from the wall to stop the incessant noise, complete lack of wifi, no operational television

limited car park space when brew house busy but no problems parking within walking distance.

had dinner in the bar in the evening which was lovely and breakfast was

lovely place! lovely room! fantastic staff and lovely breakfast!

the bar staff we also great

the accommodation was lovely for a night away and breakfast was gorgeous

landlord and bar staff - food was good quality and prices for all drinks and meals were sensible

plenty of parking, near to the hotel entrance

ke a big lounge with comfy sofa and armchairs) and the breakfast in the morning was very delicious

wifi was a bit poor , it could be much stronger

the bar area was lovely to relax in

check in, large room with comfortable bed, room service was good with a good menu, ideally located for my work meeting and a quiet

the breakfast was excellent, probably the best full english we have ever had.

here next year for this same trip x there is an excellent restaurant and beautifully decorated bar and outside area downstairs

lovely breakfast

we had a fabulous meal in the restaurant & a couple of drinks in the bar after

beautiful place ideal location food fantastic especially the breakfast

staff are brillant. great with kids. jackie is an amazing worker and person.

everything was good. maybe slightly pricey for a holiday inn. tiny gym.

given the hotel is located by a popular racecourse would expect more facilities in the hotel ie gym, sauna, steam room, pool, jacuzzi as other holiday inns across uk

kids were picking one when a staff member shouted

just needed some more equipment in the gym

secure car park, bar , clean spacious room, tea and coffee in room

also there’s a nice little bar next to reception that’s open til late

the lift wasn't the best either but worked ok bar the door not opening very well

the welcome area and bar already look like they’re making big improvements

sports channel put on request to watch in the small bar

my room was warm, clean, with a comfortable bed, fine for my work stay, wifi was pretty good too

little gem, staff were fantastic, nothing too much trouble and a lovely breakfast as well

had a very warm welcome from the loveliest receptionist who also served us in the bar and at breakfast

great location, secure parking, bar....just book it.

safe parking too

stafford were very pleasant and i'm grateful for the early check in and late check out

staff, gluten free breakfast and wifi all included in the price, clean and welcoming

location and parking facilities

breakfast in a morning also rooms & wifi was brilliant

enough for kids to do at the hotel with the space around the ground they could fit a decent park on

good bar selection

no longer seating in bar area - removed during covid & would be nice if it was reinstated.

super friendly and efficient staff very comfy bed no husband or kids present.

lovely bar area and restaurant

there was good parking on site

everything the service, staff, room, breakfast all top notch

the staff were friendly, and the breakfast was varied and good

breakfast which was free

bar a good meeting place pre and post match

plus kids eat free

room service excellent as well

brilliant breakfast beautiful grounds excellent comfort good room service

breakfast was a bit disorganised and waitresses forgot we were there

lovely setting and location. room was big and well equipped. nice bar for pre party drinks

setting, excellent food in restaurant and bar - friendly attentive staff