location 24/7 laundry great quick maintenance and overnight security wifi and cable hardwood floors pet

the room has roaches and a powerful molded smell. the laundry room was not a clean area.

really isn't a negative, but i wouldn't stay here for an extended stay only because the pool and workout room are very basic

the complimentary breakfast, water, coffee and cookies were also greatly appreciated

the breakfast was awesome! staff was very friendly and accommodating.

the breakfast was the best continental breakfast we've ever had

; the cleanliness of the lobby, room, and parking lot; and the hot breakfast

quality of the bar was not there

an exhausting day with my kids swim competition, our room was ready past 3pm

went down for a drink but bar was closing at 10 pm on a saturday night.

was a bit high because a group of kids were on our floor but the staff worked with us to change the room the next night

i haven’t experienced much of the property like the restaurant and bar or pool and gym area.

breakfast

breakfast was fair enough, location is excellent when we visit our kids at ucf.

first night trying to find another hotel, but everything was booked cause it's the weekend ucf kids were going to start school, same reason i was there with my son

that it has a pool for my son to go swimming

stay here frequently, nice beds, hot showers, big tv, cold a/c, prices fair, small breakfast, great staff

comfortable, clean. nice bed, plenty of parking. quiet.

i loved the pool, the cleanliness, they was very helpful i will definitely be coming back

wish the pool had a heater!

parking was free

we enjoyed the pool, bar area and breakfast service

clean good breakfast

also, offer a late check out with no additional cost

clean hotel and good breakfast. good value for the price.

the pool area

regret not getting to try the pool, gym, business center and laundry -- well, we don't regret missing the laundry

the breakfast was great..

the pool gates could be locked better one day someone not staying in the hotel came and swam

having the sitting room and kitchen made for a very nice stay

stuff pool my room and relaxing second time staying

pool is heated perfectly

the pool, hot tub and outdoor space is great

i was impressed with the clean grounds, shaded parking, nice gym, and friendly staff

cleanliness, pool and breakfast buffet

have liked bacon everyday for breakfast

went to lobby for coffee and associate on duty had her kids and family in the lobby making them breakfast, juices and such

the pool looked nice although many people felt the same because it looked pretty full

i felt safer, but it was a little noisy because i was a few doors down from the gym

be improved: when handing over the keys , information about the hotel

the bed was super comfortable and the staff was extremely friendly. the gym area was nice .

also no menu in room and restaurant didn't answer the phone for room service

we were able to walk to ucf to visit with our kids

disappointed that pool and spa were closed

the pool was closed that day for cleaning.

accommodations great and clean, however the staff was very friendly and understanding, i needed a late check out due to my flight departing in the evening and they were very helpful

clean and easy to find nice bar with happy hour

and basketball arena room very clean check in was seamless manager even got us drinks from the bar 30 minutes before it was

i think the room could be much brighter and could have a heated pool

the decor, the gym and the friendly staff

rooms were spacious and clean, bed was comfy. gym and pool area were good.

also the gym was very nice

understand pet fee but no one told me it will cost me $150 for 5lb tiny dog( pomeranian)per night

everything you may need is stocked in the kitchen, just buy the food

the kitchen had everything you'll need for a longer stay

lovely property with an outdoor pool, patio and complementary bbq.

clean , the kitchen and suite where nice.

breakfast is always awesome at this hotel

good option for laundry with pay by card

nice clean facility with nice morning breakfast!!

it's waffle station is fun for kids

delicious breakfast and for an extended amount of time 6-10am

fitness center is very convenient and breakfast was great

location restaurants to eat at, pool stays open pretty late that’s very useful for family with kids after a long day out, warm breakfast was great

breakfast choices were so many and very good

the pool was warm and so much fun for our family, and clean

nice experience the hotel was impeccable super clean very quiet and breakfast was delicious really nice

the pool area is a bit small & not enough shade.

the room was very spacious and the kitchen facilities were an added bonus

great room with kitchen. everyone so nice

pool was cute and not a lot of people

clean, the kitchen, breakfast was good

laundry room was cleaned

friendly staff, good location, clean, and good continental breakfast options

for a 'heated' pool, but it was chilly

every morning their buffet breakfast was fantastic

great staff, clean common areas..nice gym

the hotel offered breakfast, free parking and a pool, iron and ironing board and the room was very nice

didn’t have eggs, the pool had rocks, chicken nugget and a fork in it and also a blue bag

clean, great breakfast, everything in good repair

the breakfast is good

breakfast was just ok

just a little confusion try to figure some of the breakfast items. but i managed. thank you.

the shuttle service to the airport was such a bonus considering taxis and uber’s are much pricier

pool was ok

the front desk clerk was super speedy about getting me early check in and the airport shuttle driver was excellent during my

good shuttle service to and from airport; just call to schedule service

the rooms are spacious enough, the kitchen is stocked with all the necessities

airport pickup 24/7, full kitchen in room

love that the rooms are so spacious with the living room area, kitchen, bed, and bathroom being quite large

wasn't as clean as i would have liked. laundry service was poor.

the king suite was very comfortable we slept two adults and 3 teenage children there was a big kitchen with a full refrigerator microwave and

location, very clean, nice staff, hot breakfast, airport shuttle

loved the size of the rooms. clean large pool for the kids.

was excellent - the room, the staff, the free breakfast, location and shuttle to airport - all of it was wonderful

the hotel was near the airport. the kids enjoyed the pool. the room was comfortable and clean.

location, very clean, nice staff, hot breakfast, airport shuttle

ile super, super busy, they were very attentive)

service, excellent complimentary breakfast, excellent restaurant, and as a bonus excellent pool and hot tub

stated they had room service, but no one would pick up the phone to order

night receptionist was amazing, the driver in shuttle went above and beyond saturday night.

great breakfast. also enjoyed manager reception and dinner at restaurant. airport shuttle.

breakfast was extensive, well executed and lots of seating. shuttle service great.

i also used the gym which was small but perfect

nice pool good location and shuttle

tasty breakfast, tea and coffee on tap at all times, and even a small gym which had just enough equipment for a decent workout

good airport shuttle

then they sent a maintenance guy up to the room in the middle of the night keeping my kids awake to try and fix it and he

location and shuttle service are excellent.

the breakfast was good and the gym was amazing

the cleanliness of the food area, gym, pool, and hot tub areas

close proximity to restaurants and airport. allowed early check in.

we got room service quick and tasty / very

pool area and chairs overlooking lake beautiful and relaxing

great location for the airport, pool and gym are really nice. good having netflix in the room

they have a lovely gym and amazing pool that has the swim through to indoor pool option

pool, comfy bed

beds were comfy, breakfast was included, and the kids felt like they had choices they liked too

breakfast was plenty and great wide variety

great location, shuttle to and from orlando airport. clean

to the airport, convenience of an airport shuttle as well the staff was very kind and helpful upon our arrival as we were early and they were

free shuttle! just have to call once you pick up your baggage from baggage claim at the airport.

pool could close earlier

staff was so nice and shuttled us where we needed to go

location for early flight, shuttle and helpful staff

close to the airport and had a knowledgeable shuttle driver who was able to avoid traffic and get us to our gate on time by dropping us off at

there were a ton of black bugs by the pool not much they could do it's florida

we had a kitchen, including dishwasher, living room, separate bedroom and bathroom

i had to fly out the very next few hours and had to leave my kids behind to catch the flight the next day and i felt so comfortable leaving my kids there alone

it was also very nice to be able to return home from our trip with clean laundry

i would improve a little better the cleanliness in rugs, kitchen, table and sofas.

the gym had a bad smell of mildew

no room service after 11 or 12 midnight

kids making excessive noises outside in pool after 10pm. should close pool by 10pm.

too tired to even leave our room, we ordered room service and were blown away with the service

we rode the shuttle to the airport with no delay or hassle of using airport parking

service down stairs at the bar was horrible. had to basically chase them down to get service.

oh year, small kitchen to heat

large room with fridge, microwave and kitchen table. comfortable beds.

everything except checked in late and there were no parking spots but desk lady showed me a place to park where i would not get

it was close to the airport and restaurants. no room service.

her hotels didnt happen so my phone is not the

staff at the bar were the best. they provided great service with lots of laughs.

room service food was excellent

convenient and great bar for watching sports events.

wifi required too many steps

went to bar and staff very friendly

very close to the airport with free shuttle service.

also had problems with room

convenient to the airport and shuttle ran every 15 minutes even at 4:30 in the morning.

we had no car & no other options (traveling with kids)

aveling with kids)

shuttle, rooms with kitchen, good size rooms, no noise noticeable from outside room, public areas pleasant, very

hugo the shuttle drive was great very knowledgeable and helpful, very

was spacious with kitchen and dining table

the price was very good for one bedroom with kitchen

location, hot buffet breakfast, staff and clean

very clean and elegant. breakfast was great.

is my first place to have a fully stocked kitchen with pots, pans, dishes with full size frig and countertop stove

om size, breakfast, etc)

plane arrived late and the shuttle to the hotel had stopped service

pool could of been cleaner

convenient airport shuttle even extremely early in the morning

pool could have been cleaner

i wish they had shuttles to disney, internation drive, or tourist locations.

close to airport, easy shuttle service, and the gym had nice equipment.

pool was really nice

gym had fans in room as well as water cooler

to airport, free shuttle with excellent driver (sammy was so nice), good free breakfast, and the rooms were clean and

me in even gave us some names of restaurants close by and i also got a complimentary one hour late check out

guest laundry was a nice touch.

great, lots of choices to choose from! staff in kitchen was wonderful!!

the one i stayed in had a kitchen with a stove

clean, spacious rooms and everything you need for a short stay - well equipped gym, pool area

the host in the bar restaurant was absolutely brilliant and very well welcoming

breakfast options and pool with bar

this hotel was amazing! clean, beautiful and good breakfast and staff

the gym is not kept up

nice and clean room, easy to get to the airport with the shuttle

loved the breakfast and how comfortable and cozy the room was i did not want to leave when i come back for

great staff. shuttle arrived promptly.

gym is well equipped and clean

issues with the wifi.

ak) room

provided a sheet with area restaurants, free shuttle to airport, comfortable beds, great wifi for meetings, nice outside area, walking distance to restaurants, great hotel for great

no room service without a request and time slots seems narrow

staff was overall very courteous and accommodating for the airport shuttle with all of our kids and the luggage that go with them

having kitchenette was great

full breakfast for everyone that was delicious

breakfast was minimal for the cost of the room

clean, quiet and comfortable! staff was very friendly. enjoyed sitting by the pool.

) , offer essentials to help with laundry, replace towels at the pool, light the fire pit

you for your airport shuttle service

laundry facility and free breakfast was a bonus

i left my car and rode the hotels shuttle to the airport

the breakfast could be upgraded

close to the airport, free shuttle, very clean.

clean rooms, friendly staff, great breakfast.

brand new facility, big room, location, included breakfast

breakfast

the service was fantastic the breakfast was good and the room was clean and comfortable!

breakfast was mediocre

breakfast schedule could not be located anywhere on hilton app or hotel website and was not

breakfast was perfectly adequate, if a little basic

staff isn't as empathic as we would like. variety of breakfast can improve.

new. nice breakfast. coffee!!!

only thing was that i wished the breakfast menu was different each day

saw sunrise from the 6th floor outdoor heated pool

we wanted a room so our kids could watch the planes and we got it

were very helpful, the gym was top notch, and when the airline cancelled our flight, and offered us the opportunity to go

andres mojica from hyatt welcomed us, gave us an early check in and a beautiful room facing the airport, the one we asked

the entire suite and they only unlocked 1 side not both for about 30 mins while trying to put the kids to bed for an early flight

very clean and modern with a beautiful pool and fun activities in the lobby.

excellent location. staff very helpful. good gym. warm and colourful decor. .

the outdoor areas are also pleasant - we enjoyed a quieter time sitting near the pool

the rooms were very modern and well designed. i was able to use the gym.

convenient room layout, ammenities, and clean rooms. work out room was nice. nice pool area.

room service is very lacking

room had a weird fishy smell, the ipad had a glitch so we were over charged for room service drinks but did not know there was a glitch until the room service guy told us, the bar

performance club gym nearby is nice

swimming pool not heated/ or broken pool heater.

arrived on jan 1 and were hoping to use the performance center (gym) but it was closed

i would recommend reopening the bar and having bacon option at breakfast

location, rooms, breakfast

location, pet friendly, kitchen, friendly staff

the room and the bed are so comfy! breakfast is great and staff are so friendly

staff was super friendly( yesenia medrano) breakfast had great selections and the rooms were awesome

good location shuttle service clean

hotel shuttle to airport isn't reliable so if you're in a rush, take an uber.

can’t walk anywhere, breakfast surprisingly not very good.

the hotel provides shuttle service to the airport.

having a small bar with an outside patio was a nice feature

the gym looked good, but i didn't try it

breakfast can be served earlier and shuttle service should start early as well

awesome free breakfast

the breakfast and comfy bed

the room and the bathroom was the most i liked and the variety in the breakfast.

no pool

the breakfast was great my kids loved it.

my kids enjoyed the outdoor pool which was not crowed and they have bathrooms outside in the pool area

and early check in

liked the location and that it had a nice fitness center

staff, convenient airport shuttle, nice breakfast, outdoor swimming pool - it was a great experience and i would stay there

friendly staff, warm breakfast, close to airport--perfect for quick stay between trip legs or for business

fabulous breakfast and shuttle service was quick

also have an airport shuttle

the pool-too many antsh

pool sign said pool was open til 10pm

i don’t know if it was the laundry detergent but we weren’t in the same

the pool is good size and clean

i wish the breakfast hours were a little longer.

the pool haahahaha

we asked for early check in

friendly staff, nice pool and budget friendly even being a dated facility the place was still nice inside definitely

there could be more lighting in the hallway area near the laundry.

i had a beautiful view of the pool

pool closed at dusk

loved the kitchen, and large refrigerator

coffee should be available past breakfast time

the breakfast was not impressive. only light roast coffee and a few packaged muffins

because of the chinese virus breakfast wasn't served which i would of liked to try

but i dont know if it was among the items that are only provided if you ask for them such as kitchen

was what we expected. friendly staff. clean, ok breakfast

breakfast area was clean and food was fresh.

breakfast was good amount of selection- but biscuits were about 1/2 cooked - almost raw.

very inconvenient with only 1 elevator working! too many children at breakfast unattended.

very clean and very nice breakfast selection

unfortunately there were kids in the rooms around us

great pool

breakfast could have had more variety. small pool.

nice, fully stocked kitchen

i love the customer service. the gym was amazing

very friendly staff, good tv, comfortable bed well made breakfast, newspapers, quiet at night.

idea that they had nighttime coffee the pool was nice and clean the fitness room was nice and the laundry room the hallways work any

the breakfast was good the pool is nice the rooms are comfortable and then the lady in the front desk was

clean, comfortable, good breakfast and the staff were helpful and friendly.

dryers in the laundry facility were a bit slow to dry resulting in a backlog of people trying to dry their

breakfast was great, comfortable stay before our cruise. would stay again.

location awesome! pool was very pretty!

asked the lady at the breakfast 3 times for the microwave

pool was clean and nice

breakfast was pretty good and being near many convenient stores were pretty helpful

was very nice and clean , for breakfast you received a pastry , water and granola bar , it wasn’t very much

staff was great, food was good and i loved the gym.

my kids slept on the floor

the coffee bar in the room wasn't stocked.

robert, the bar tender was awesome

breakfast, clean room, late check in and late check out were no problem, discount cruise ship parking lot included

friendly staff and exceptionally good breakfast.

the friendly staff, the comfortable beds, the pool, everything was fantastic.

the property location was excellent for our needs. the breakfast was delicious.

the bathroom was nice and big and the beds were so comfortable! we also loved the pool area.

nice gym with free weights and treadmills

great room, friendly staff, great shuttle driver!

but was good proximity to airport, provided good connections, facilities (washing machines, pool, gym) and friendly staff

i sat at the lobby bar alittle before they opened

airport shuttle

hand written breakfast menu in lobby

plus they have full breakfast in a special little coffee shop type building, the pool was crystal clear and parking is right outside your door

breakfast is quite extensive and there is a lovely screened in porch where you can sit to eat

must thank the man from the laundry who helped us and the girl who serves breakfast, only they were kind and very helpful, the

the pool area was perfect for us, with the screened in area- we ate our dinner there

wifi password was in our desk in the room

com but never received a reply there is no bar or cafe in the hotel and nowhere within walking

the kitchen staff was rude

bathrooms were run down, there was even a used bar of soap left in the tub

shuttles for airport and breakfast and alot of different restaurants near by as well as well as a pool

friendly staff, excellent continental breakfast, clean facility and airport shuttle.

shuttle service efficiency as well as on time

more variety on breakfast.

convenient to the airport. the shuttle service was also very good.

breakfast was tasty and quick. clean area with lots of food until 9:30 am.

hot breakfast, laundry pool

the pool was closed, and the ice machine on our floor didn't work.

check in was great amazing girl on the front desk, very helpful, breakfast was great, clean room, spacious

it was under construction check in was after 3pm pool was cold and no hot.tub

pool needed cleaning of sediment on bottom and some flies in water the shower handle was loose and

and the gym was pretty ok and clean

itself was spotlessly clean, the staff very friendly and helpful, the breakfast delicious and the pool clean, warm and quiet

our room was right next to the gym, so it was quite noisy

got there with no bed made up for the kids

pool was on the cold side, not a big deal, more variety for hot breakfast would have been nice, but

the pool was not openud83dude22

i asked for help regarding their laundry and asked where i could buy detergent and he said try the gas station then i asked if they

breakfast , smelling like a fresh cooked meal, fresh coffee and a very clean place for breakfast

location, price, laundry room, microwave, parking, i hot what i paid for:)

the comfort of the beds and free breakfast.

the breakfast was nice

didn't like the breakfast

there was not a hot breakfast as stated in ad online but more continental

room was big enough, great breakfast and very close to the airport.

i didn't care too much for the breakfast, however, they provided an array of options

at time we went there was no room service, room cleaning unless asked or spa facilities

our waiter, eddie, at hamilton kitchen was attentive and professional

was awesome, great bar with friendly bartenders and comfortable atmosphere

room service food arrived cold.

lovely property has it all- updated rooms, great food and bar, excellent staff, beautiful pool and gym

property the insulation isn’t super great and it is right next to the train tracks and a loud bar with music

the wine bar is awesome across the street

dirty wet wash rag in tub, no bar soap and stained pillowcases required changing

noisy (based on location outside bar with live band playing until midnight)

a great wine bar across the street

unfortunately we did not have the opportunity to experience room service or what seemed to be an excellent restaurant which was always busy downstairs

no safe locker in the room. the room was nearby the gym facility and we had some noise.

the bar tender was awesome!

good location staff friendly bar attached to hotel room comfortable and a good size room clean

room 19 next to the gym was very noisy.

stayed multiple days and had to reset the high speed wifi after the first day

good room and facilities free drinks and nibbles ever evening,breakfast choice very good especially cooked selection

laundry washing machine was out of service

breakfast with lots of variety and the hotel was very clean

walking distance from many bars/restaurants

the location, free parking at near by hospital, good breakfast, swimming pool and gym.

we wish we arrived earlier so that we could have enjoyed the pool

facility was very well cared for and clean, breakfast was delicious and the gym was the best i’ve ever used at a hilton hotel

clean. pool and gym were nice.

breakfast was really what i needed in the morning

we called ahead of time to ask about an early check in and they immediately got us into a room

breakfast can be improved. the bar didn't have any dinner options as well.

breakfast was wonderful. the hostess was just wonderful!!

the kitchen party and the beds was comfortable

breakfast included. great price for the service big room!!!

when we weren't exploring orlando, we were either in the rooftop pool or at the hotel bar

pool under construction, but we were able to use other pool so wasn’t a hardship

things your bed was amazingly comfortable and luis from the kitchen at breakfast made a special order due to my dietary requirements

nice gym and cool pool amenities

room and the pool

were very comfortable, roof top pool is very nice

it was amazing, great people, great room enjoyed the roof top pool! breakfast was awesome.

to everything i needed roof top salt water pool coffee shop almost in the lobby loved the tall beds shower was

had a great stay, the staff were very helpful, the gym was clean and it was close enough to nightlife without being in the middle of

pool/spa is amazing

friendly staff. relaxed atmosphere. clean hotel full gym

large bedroom, with a lounge area and a kids area, nicely decorated.

the pool and bar area was modern and comfortable

poor breakfast and dining facilities, poor room service ie none, we had to ask 3 times for our room to be serviced and in the end had to

loved the spaciousness of both our room and the lobby bar area

small gym, small pool.

could have more on room service

due to construction: no bar, no pedestrian entrance/exit, no pool, no gym

as guests it would have been nice to have another option for dining

swimming pool and gym were under restoration that was not mentioned when i booked

clean, great setup, free shuttle service, food was good, coffee

good hotel, nice and clean, very nice staff, the hotel offers free shuttle which makes it a

the shuttle drivers were the best

i enjoyed the pool and the facilities in the building.

nice beds, amazing bar in the lounge, very clean and also the soups in the bathroom were great!

helpfulness, breakfast

pool closed kinda early but i can’t complain.

don't like the no smoking policy at the pool.

easy check in, clean room, location, and breakfast before check out was great.

my kids enjoyed the pool very much

i liked the sky bar very nice!

nice room. great gym. great rooftop ( when open )

location, the roof top bar and rooms are up to date

the ac sky bar restaurant offered an outstanding dining experience, complemented by attentive staff who were

great location. modern facilities. good gym. amazing rooftop bar view.

excellent breakfast

price, location, and how clean and modern the room look, also huge points for the breakfast

the pool claims it is heated but the water was freezing

liked that they have an indoor pool

room, kitchen equipped with all basics, comfortable bed

great pool area

pool was closed early and the parking garage gate was inaccurate.

nice bar and fish and fries was delicious

pool and gym very nice

we had a great experience at the bar and with the food

rented a suite with a kitchenette which was absolutely beautiful but it did not supply utensils or plates

it was very clean and the staff was great! we appreciated the kitchenette in the room.

i don't like that the bar closes at 11:00pm.

the room was great and very comfy. kids enjoyed the pool.

the front desk staff, room service, restaurant waitstaff and valet/shuttle staff were all just amazing

room service they would for utensils and

i chose hotels based on the fact that they had a pool for my kids

the pool closed at sunset. to early. disappointed. kids couldn't enjoy

the pool closure, had we known we would have stayed at another hotel

the pool was under construction and not available. 04-19-18

nice staff and very helpful on email with sorting out late check out

the fitness center was terrific: 2 treadmills, elliptical trainers, recumbent bike, complete weights,

the bar closes too early with no options to purchase beer

room was very clean, the lobby and fitness center as well

front desk staff was great bar and grill staff were great. very accommodating

kitchen don't have any amenities and utensils.

the small kitchen area that had the room, one of the burners was broken

it was nice like the kitchen. and was so peaceful.

and dryer onsite,bus route right across the street,stores close enough to walk to and the kitchen in room

on point with the entire staff, on point clean rooms, can't beat the price only $---$-- with a kitchen, even on weekends they don't jack the price up and rob you like all the other places you

suspicious people hanging around in the parking lot

rooms didn't have a refrigerator and no wifi

wifi didn't work

the wifi was amazing.

) for finishing my run in the parking lot and not having a shirt on

breakfast was cereal/ milk orange juice, bagels w toaster, mini donut packs

no breakfast.

breakfast

coffee was terrible. breakfast was sparse. room floor was very dirty. bathroom was dirty.

did not have breakfast

there s a shared microwave in the parking lot but the turn table doesn t work

dirty sheets hair in bed this was disgusting the walmart parking lot is more appealing than this motel

have cameras in parking lot.

i came out of my room i saw drug deals, hookers and people running through the parking lot hiding

the breakfast has diversity, we got coffe in our room and the rooms are clean

to come back and find out i was not able to get fresh towels till around 2 pm cause nobody starts laundry till after 11am

the breakfast area is too small to fit a lot of people

to hold the bar soap was missing so it made the counter all wet to place the wet soap on; and no laundry bags which i really needed

i left and didn't check in was because i ordered two room one for me and my husband then my kids a room they refused to put us in a room close enough for me to be able to watch my kids rooms

$50 cash deposit required, no early check in, no late check out, other reviews scared me by mentioning bed bugs

$50 cash deposit required, no early check in, no late check out, other reviews scared me by mentioning bed bugs