really good restraunt with full bar on site

experience in the restaurant/bar was not good. we were greeted by a server in the bar with

had to go to the bar several times to just get drinks

the hotel needs to have room service including bar service.

the bar was cool but wasnt all that

the staff and having the bar downstairs was my favorite

some things need replaced in room 20 like the tp holder and the bar that holds the clothes hangers but they have that fixed by the time this is read if it is read

awesome place to stay for a couple nights. bar and restaurant are excellent .

the bar and the bar tender and customers. a great night

nice to be connected with a great restaurant and bar on the other side.

specious, comfortable bed, fully equipped kitchen, friendly and helpful staff, good wifi.

crappy wifi

them to a different date

the room was spacious, clean, had everything anyone could need and there's a laundry room down the hall as well

well stocked kitchen-ette

clean and quiet place to stay with free breakfast and parking

provided early check in. comfortable bed.

clean room. breakfast included. comfortable bed. excellent

people who worked here were really great and helped us do early check in due to a late arrival

location, parking lot, breakfast, beds

the kitchen was equipped by electric stowe

no kitchen supplies (utensils, dishes) even tho had kitchenette

the kitchen was worth the price alone

laundry is open 24h

there’s paid communal laundry facility and i was allowed to have an hour late check out which is kind of them

breakfast = 10 staff =10 shuttle =10

great value, excellent service and surprisingly great variety for breakfast.

room, breakfast was sufficient, staff excellent

breakfast ( be there before 8 or limited options) we had first floor which was a bonus and laundry on

we booked 3 rooms this means that we didn't get a kitchenette that we booked last november so we could feed everyone

basically a two room suite with kitchenette

staff is great, breakfast was awesome,rooms are nice.

when we requested towels, we were told there was an issue with the laundry — maintenance staff had used available towels on the floors, and the remaining towels had

juice machine needs to be cleaned it had a funny taste and coffee for breakfast was too watered

nice to have breakfast in the morning

plus waffles for breakfast

their could of been a breakfast

patchy wifi.

noise either parents screaming at their kids or domestic dispute

i liked the spa tub in our room.

kitchen was fantastic, and the rooms were perfect for my needs as backpacking camper

community kitchen, left my gear there all day since i had an evening flt home

the nice kitchen of ingra house

very accommodating staff. kitchen available. breakfast good

we loved having a kitchen for cooking in the evenings and the bathrooms were very clean

obile) when the wifi wasn't up, and that was a fine work around

trouble with wifi

lunch, dinner and breakfast was great. everyone at the hotel was extremely helpful and friendly.

the wifi did not always work.

shower was missing a shelf to put a razor on and a bar for ladies to rest a foot on

the view. the pool.

the pool and fitness room were amazing!

and the spa has plants growing in it

i tried calling room service for some water and was able to get a hold of them the first time

thought hilton was a high end hotel ,i have had better rooms for half the price, they offered room service but only had a desk and one chair ,no place to sit and eat, room just average nothing

poor breakfast for vegetarians small gym for a sheraton poor value for money

restaurants and spa services were closed.

the spa was great and the room was beautiful. we enjoyed the house wine.

the gym was good

the pool was closed, no spa was available—both understandingly because covid and low employment but that should have been

good wifi and breakfast. reception staff very helpful

special thanks to the hotel for the room upgrade:) good breakfast

air-conditioning but had fans did not have airport shuttle wifi was problematic in rooms upstairs but fine if you sat in the lobby or dining

the breakfast was very nice with helpful staff

liked the fact that their gym was on our floor, that made is super convenient for me to workout

in breakfast coffee muffins ,granola bar , nothing else we don''t like anything about this motel thank you

trash was over following at 630am there was virtually nothing left to grab, one granola bar in each basket

breakfast was a granola bar or muffin

breakfast consisted of small granola bar only

coffee, muffins and a granola bar is hardly considered a continental

the access to gym and sauna services was great

the bed was very nice, large flat screen television, kitchenette with keurig was a nice touch

for some than others) – but the big surprise was the complimentary access to a full fitness and spa club just across the street, which really made our stay much better

staying here you can use captain cooks swimming pool and sauna

location down town, tiny kitchen, and breakfast at sister property

good location & central to downtown anchorage & train station nice bar & restaurant

food service in the bar area was very slow!

great location, central to downtown anchorage, new and well appointed. good bar staff.

no room service good,handy

can't wait for breakfast or to be served again

minutes from airport, nice laundry room, good breakfast, large room

it should be smelling like that and asking if it was from air conditioner, he said he would send room service to the room they didnt even show up

there were beer caps, trash, and someones dirty laundry in our room when we

breakfast wonderful & room also

great breakfast

everything my kids enjoyed the pool and breakfast.

excellent property with a great breakfast

evening complimentary drinks and snacks in bar were a pleasant surprise

staff was very friendly and the pool was so very nice and warm, the kids loved it

kids enjoy swimming every day.. and enjoyed the weight rm.

clean friendly and gave the kids a toy!

the kids loved the pool which had long open hours

breakfast was very good and i appreciated that there were choices and not just a few cereals to

loved the kitchen and living area

gym need extra equipment

kitchen set up was very good as well

was fine, room was clean, pool could have been lil bit warmer, nice to have plates and a place to

breakfast was poor and no swimming pool open

very clean. gym was great. free laundry.

complimentary laundry facilities were incredibly useful

is not in their control, but i am very short and the bench in the kitchen area is very high

booked the hotel with the intention that we would get a free hot breakfast every morning

very clean laundry room

the staff are wonderful and the breakfasts are great and change a little every day.

i wish the laundry room had more washers and dryers.

helpful staff, good sized clean and comfortable room and good but small other facilities (pool, laundry, gym)

loved the room, the pool and hot tub, and the convenient location in proximity to the movie theater and restaurants

good breakfast. helpful staff.

they upgraded our room, and the pool was an absolute blast cleanest place i’ve ever been as far as hotel, and the people were

my kids love the pool and game room.

the swimming pool depth is perfect for kids and especially the kiddy side for little little ones

the bar and pool area

the pool and refuel station

expected basic supplies in the kitchenette

on their shuttle to take us to the airport and an employee called in sick so the shuttle was not available

has a nice kitchenette with full size fridge, microwave, coffee maker and toaster

a shuttle that picks up for sightseeing from the city

the laundry facilities are clean, too

the common kitchen area is well equipped with access to fridge

that have a kitchen, but with not to much things on

kitchen wasn't set up to

there was plenty of coffee in the morning i know you said the small kitchen for cooking

the shared kitchen, made it easy and convenient to save money and not go out for every meal

$5 to wash/dry one load of laundry at onsite washing machines

the gym is clean and nice

breakfast excellent - mimi was exceptional, room was very clean, bed comfortable, shuttle service

we arrived at 3am and were able to get picked up from the airport and we were allowed an early check in at a reasonable price

laundry machines were convenient & easy to use

the gym is a good size with basic equipment for quick cardio, but i would like to recommend that you

i should have booked a ride to the airport or have asked if there was a shuttle to the airport.

wished they had a shuttle to get you downtown to pick up tours

new, clean, great breakfast and staff! b

to covid, breakfast was below average and the pool, the restaurant, and i think the gym were closed

we like their free airport, train and downtown shuttle

the breakfast was delicious and the pool/hot tub area was great

the pool was spotless and warm with a good depth of 5ft deep

atleast put some laundry baskets in your rooms

no gym, or pool available due to remodel/upgrading

were confused by the continental breakfast because the muffins, yogurt, and fruit were out and ready, but we also saw people with

breakfast is made to order

nice indoor pool and hot tub. it?s very clean

airport shuttle was not acceptable, we had to call 3 times to use the service, waited one hour at the

shuttle service

breakfast was good

not having what was needed in the room like kitchen supplies.

wife and i called and asked for a shuttle pickup in town

good location with access to restaurants. airport shuttle was convenient.

breakfast was good, looking forward to the time when coffee/hot water kiosk available to guests

the pool, workout room and the laundry facilities were also very convenient

it has floaty available for kids

laundry available

laundry area only had 2 washers and 2 driers. had to wait to get my wash done.

boxed cold breakfast

to have laundry available however there was only one machine

shuttle was prompt, staff extremely friendly and helpful with my questions

staff, clean room, surroundings were clean, and laundry room available all hours

shuttle pickup was not smooth

breakfast is excellent good and tasty

shuttle

nice bar

from shuttle driver desk clerk,housekeeping to the resturant employees

room soaker tub and the gym and pool and security

coffee bar in morning at lobby

the swimming pool and hot tub were nice and very relaxing

living room tv, can hear it better in the kitchen when the screen is facing the living room

service from everyone, including the airport shuttle drivers, the front desk staff, and the breakfast staff

hotel was clean, spacious and had excellent facilities including guest laundry, pool, gym and bar

i lost my glasses on the airport shuttle in the lady at the front desk, mary, was able to contact the shuttle driver who found them

the bar was small but the bartender makes excellent margaritas

airport shuttle

close to airport with free shuttle that runs hourly to the airport (must call for pickup to hotel)

they were helpful with quarters and laundry

full kitchen. i love it.

a shuttle directly to and from the airport

not really comfortable, had an adjoining room with other kids mo ours that were noisy at

even the laundry was out of service

lack of regard by other guests, ( door slamming, kids running etc

was a variety things for my kids to do

it has a laundry.

kitchenette no pots or pans

i really liked that the hotel offered a 24/7 shuttle to the airport. that is always a plus.

the location from the airport was great and the shuttle was appreciated.

laundry room to be open 24/7 to guests only

puffin inn has an airport pick-up shuttle bus that took us to the hotel

location and shuttle to airport

spacious & clean rooms, courteous & friendly staff at front desk as well as the shuttle driver.

great staff . great location . free shuttle service . this hotel is off the chain !! ?

i like the fact that they picked me up with the shuttle at 4 am

the shuttle was excellent

laundry room machines and snack machines could use some maintenance

free shuttle to airport and train station

shuttle service and staff good. good good value for money. guest laundry. nice size room.

new $100 pet fee without warning, the room we were in had some issues

staff and very helpful as i got in at 4am they could arrangs an early check in after a 24 hr flight

the room was spacious, the breakfast was fine, the people were quite nice

very hot laundry room that needs venting.

noisy, up stair have kids playing and running around until late hours, i don't know when they stop, i sleep anyway

in/out was fast and easy and the shuttle back to the airport the next day was perfect

nice spacious room, great location close to the airport, good shuttle service

one more bar of soap would be nice. and water cups.

pool access

we also loved the bar and the staff that worked there were so lovely too

hotel it’s self is nice and the pool was great for the kids and the lady working the front desk the night of may 10th was wonderful

customer service, pool was open

great breakfast... good location

swimming pool was down.

their shuttle service was punctual and the driver was very friendly

shuttle service is fantastic

clean room, good fresh breakfast, comfortable beds and professional friendly staff.

ideal for airport , plenty of parking

rate included breakfast, but not for early departure

free wifi

actually ate at the bar

room was clean, room service was fast, food was really good.