the best place to stay and relax with amazing warm pools

lovely pools nice rooms good view good spa with massage options good breakfast

wifi was hit and miss

breakfast was not that good

spa in beautiful surroundings. spacious room, very good breakfast.

on the room, like mine, it sucked when the kids would come down early morning to play in the pool

we also had parking inside, nice to go outside and walk/run along the path that passes in front of the hotel on

secure parking, room was clean with comfortable bed, nice view is the city from breakfast room.

secure parking, room was clean with comfortable bed, nice view is the city from breakfast room.

was not parking lot, however the girl at the staff helped us by leaving the car outside the hotel

the breakfast is complete and has a delicious homemade taste

hotel to relax at the end of the day, breakfast is good, bed is comfortable, close to night life area

breakfast was included and it was served in abundance

good breakfast

wifi was very fast and the beds were really comfortable

spotlessly clean, quiet, good breakfast, pleasant garden

breakfast was good value but not very exciting

breakfast was just ok

breakfast had little variety

clean, very gental very nice persons , front desk and all stuff kitchen, very good food , location, rose location , nice and safe area and sancansio mall

room was spacious, very nice , it even had a full kitchen but really couldnt take advantage of it because there are no pots or pans or any utencils

the kitchen has dishwasher and oven

small sauna and hot tub gym dry sauna on top floor

that you need to book to have access to facilities like the pool. i could not enjoy it.

breakfast was great..your service is great. all your employees were great..

the employees were professional and accommodating and the breakfast was excellent

location, cleanliness, breakfast, dinner,

the breakfast buffet and the light dinner buffet (both included with the rate)

good breakfast

location of property . clean rooms and friendly staff... breakfast was really good too.

the location is great! the place is really nice, confortable rooms, nice parking,

valet parking

the parking entrance is not comfortable, you have to ask the staff to open the access

decent buffet breakfast

great hot breakfast

friendly staff and good service. enjoy the breakfast too.

beds were really comfortable and there were extra beds on a mezzanine level which our kids loved

the continental breakfast could have more varied products

an excellent, diverse and abundant breakfast

i would have loved some mango at breakfast, or mango juice!

service, breakfast was fine.

breakfast was amazing

nice well-equipped gym (i did not use though)

service and facilities, and very comfortable room and great breakfast

clean, parking for moto bike available, walking distance to city center, nice breakfast

breakfast excellent. homemade eggs prepared on the spot. staff very helpful and friendly.

the location the breakfast and the free 3 drinks per day. a nice touch and unlimited coffee

clean. good breakfast. friendly staff.

the breakfast, which was included with my room, was excellent too

huge rooms, very clean, friendly staff, great breakfast. a very good value

to find, underground free car parking, gr8 staff from check-in to restaurant and bar

carretero is a semi-standard hotel with all the normal perks, meeting rooms, a gym, a buffet breakfast

the staff was friendly and the breakfast was delicious

very good, large gym for a hotel this size

routine breakfast daily for 8 days

the beds are small and i make this comment all the time. also breakfast needs some variation

location very good breakfast staff were attentive to your needs i'd stay there in the

good parking

we arrived and our truck was too tall to fit in the parking so the owner got his vehicle and guided us to a safe and secure parking lot and then loaded

mall used for parking cars when there are no available lots for cars is not so close to the hotel a lot of noise

best laundry service ever ever at reasonable price , super clean hotel it has the

helpful staff, clean, and it had its own parking.

breakfast was excellent

the breakfast was delicious and the staff was always willing to help us

breakfast was delicious and hospitable

exellent location. extra clean rooms. great breakfast

breakfast great staff friendly only need to keep food restocked for

breakfast, included in the price was adequate

the room was clean. the staff were very nice. the breakfast was simple but very good.

the fridge in the room the staff breakfast was good

top hair dryer and breakfast included

the parking guard was very friendly and helpful

great location, clean and well maintained , friendly staff, decent breakfast

and friendly, they helped us with transport, food delivery, extra blankets and towels and the breakfast was good

good showers, good wifi, and quiet at night plus a solid breakfast for the price

our room was seperated only by a window and curtain from the breakfast area

good showers, good wifi, and quiet at night plus a solid breakfast for the price

are lots of stairs to climb and there is absolutely nothing in the hotel - no breakfast, not even laundry service

staff, free parking

clean rooms, quiet, great breakfast, friendly staff.

the quality of the breakfast is commendable

very nice rooms, bathrooms, common areas and very helpful staff. great breakfast too.

good room space, great staff, breakfast is normal but good.

breakfast was very good and the staff was very friendly

arrival, assisted with parking and even woke up a bit earlier to serve us a basic, but delicious breakfast, top notch

the hotel area with restaurant and pool was new, but equally as beautiful, and the staff are all very friendly and helpful

we stayed in the glamping area and had an amazing view and could order the breakfast to our room

beautiful view, lovely decor, very clean, comfortable bed and great breakfast

the breakfast was also very good

they serve you breakfast right there and it is very complete

place, full of positive energy , ecological trail that puts you in touch with nature, clean water pool that change every week, it is a magical place that fills you with energy and peace of

free coffee and tea available during the day and wifi works great

quiet, nice view, lovely to have breakfast while watching colibris

staff is very friendly, and breakfast typical colombian

we have a big suv which was hard to maneuver into the parking lot

the breakfast was outstanding

breakfast, lunch and dinner food options were fab and we were well looked after

we counted 20 species during one breakfast, including toucanets, beautiful tanagers and hummingbirds

amazing place beautiful scenery the cabaña was amazing and the breakfast quite good

great views, great rooms, great breakfast

people came and as my room was under the dinning room it became noisy during the dinner and breakfast since the floor/ceiling was wooden

good breakfast and dinner

the swimming pool was a nice touch even though after a heavy night thunderstorm it was a bit dirty

convenient having breakfast and dinner

ncakes or cakes)

beautiful place, spacious, excellent parking, friendly and helpful staff, nice breakfast.

spacious room, modern decor and architecture, hospitality, and breakfast.

the breakfast is a bit basic and doesn't contain fruits or cold beverages.

location near the downtown and the waterfalls, all the hotel facilities

was beautiful, typical decor of the region, great breakfast, warm showers, super clean and inviting

i asked to get breakfast early due my schedule changed, and they were prompt to move their schedule to help us

grass areas, lots of flowers and picnic areas parking space security

no wifi, no data connection so couldn't do a translate

the kids fought over the loft, which we didn't notice when booking

best pool is the one only for overnight guests

the buffet breakfast the next morning was delicious and plentiful

try all the different spa treatments

the pool is clean. the rooms are clean. the checkout is 3pm which means you can leisurely leave.

excellent! we liked area, just get off the hotel and you can immediately swim in a hot pool

we enjoyed the bar right next to the thermal baths

location. staff. room service.

the spa was awesome and worth a visit as well

the changing rooms and cold showers at the pool.

lovely pool and great breakfast

great views, friendly owners, nice hot tub in the room, nice pool area, good coffee

did highlight the lack of sound proofing to the rooms - not helped by my room being right by the pool which is where they were having a few drinks in the evening and playing games

amazing view, and the owner is very nice! great pool and outdoor-space. the room was big.

beautiful view, swimming pool (if you don't go to the spa), good breakfast, nice people

the typica hotel - the sister hotel - has a great pool but it is not heated and santa rosa tends to be cooler

good and safe parking

breakfast could have been a bit better

pool and spa area is inviting and well manicured

little paradise, great location, quiet mood, swimming pool jacuzzi

you must try the mineral spa in the mountains nearby

breakfast was delicious home made yogurt.

nice variety for breakfast and the location was great! the scenary beautiful

lovely people, wonderful garden, cozy rooms and great breakfast

property was very beautiful with onsite parking

breakfast is great, dinner has more variation than most places we had dinner

breakfast was good.

location, beautiful view, delicious breakfast raul is hosting and is a nice, respectful person

breakfast was served a bit late, after 8:30am

rooms and modern bathroom, good breakfast and nice outdoor pool and steam room

really close to finca del cafe, good pool and close to santa rosa de caval

the place was immaculate, breakfast was fresh and delicious

breakfast was delicious

a lovely country hotel which offered spacious accommodation in beautiful grounds with a swimming pool, jacuzzi and spa facilities

ol, spa etc) and lovely staff

swimming pool and hot tub

the breakfast is wonderful and very tasty

the staff was incredibly kind, welcoming, and attentive, the breakfast was delicious with beautiful little details, and the rooms were absolutely lovely

some, the lack of connectedness, such as no wifi, might be an issue, but for me, i wouldn't change a thing

the breakfast - delicious

breakfast was customized meet our request.

very clean, breakfast was delicious and recommend it a 100%

the cabaña is cute and the view from the breakfast area is unforgettable

i woke up to a breathtaking view from my window and a fabulous breakfast

breakfast was a delight

the breakfast was amazing

also this hotel is great for family with kids

when the breakfast was served, we saw fungus on the bread

i wish the breakfast would have been a bit more robust but it was just enough (arepa, toast, scrambled egg,

breakfast could be better specially one can be asked before hand about the food and not get the

the bed, the room, the breakfast, and the price. the hotel can improve.

extra charges, the breakfast is supposed to be included but at checkout they charge the chorizos, the cost is not the

a wonderfull overlooking from the breakfast room to the outside fields

staff was the best, bed comfortable. breakfast awesome!

a good breakfast was included and someone came to the hotel earlier to make it cause we had to leave at 7

breakfast was good...

building is new and the breakfast is good

we needed to push to get our breakfast as we were ignored by the staff.

very kind and friendly staff. good breakfast. excellent view from the room.

breakfast was basic but a nice bonus for the price in the charming bakery downstairs

tv had no streaming services and the wifi was really bad

big parking lot. efficient front desk. clean room. comfortable bed.

didn't like the religious sculture at the parking spot

our window overlooked the parking lot

convenient location a few blocks from the piazza, great for parking as well

clean and beautiful amazing breakfast

breakfast was so delicious and the staff very attentive all the time

like everything - room, lobby, breakfast, location and especially hotel staff , girls on reception, and andres, very supportive,

breakfast was good and the hotel was clean, well decorated and close to the main plaza

the food was excellent and breakfast was definitely something to look forward to

noisy hall ways kept waking up,or maybe it was the bar on the top floor

is no sound insulation whatsoever, loud music coming from the rooftop bar above for hours on end

on the rooftop, there is a bar open until late hours, very loud

location , but being close to the main square and having a nice roof top bar it can be noisy

location & breakfast

great location, good breakfast, helpful staff.