the wifi worked great in our room but didn't seem to work in every room

friendly staff, tasty breakfast, breathtaking view, spacious chill areas inside the hotel, nice pool, beach nearby and so

the breakfast is monotonous, but it was suitable for me

the breakfast was excellent

the listing stated there was a restaurant and bar on the property, but both were either closed, or there is mislabeling of the breakfast room as

there was a super fun kids activity, like a mini traveling fair with a bouncy house, face paint, etc

the gym is extremely small

the bar and restaurant staff were great

beautiful grounds and pool

hotel is situated in a picturesque place, boasting a huge green territory, private parking and a beach entrance

loved the ocean view room and the swimming pool next to the hotel

very good sushi restaurant. good breakfast, mainly for kids.

more adapted for a family with kids (we were 3 adults and 2

a very pretty hotel with amazing view to the ocean, swimming pool and tennis court

we also got our laundry done as an extra service and they even matched our socks

accepts early, street parking

the linens are used, not washed with some stains, parking was actually street parking dedicated to school, no staff to return even keys for

it was a good basic hotel, there is street parking available across the street.

excellent hotel, very clean, helpful staff. plentiful breakfast.

droom especially) doesn t work properly.

would have loved an outdoor pool bar and food as the restaurant staff was not tending to those laying by the pool

a large pool with hydromassage, a sauna, and a well-equipped gym made for a perfect relaxation experience

our room was spacious, with a beautiful view of the atlantic

the pool at the spa is small and was not hot. limited slightly outdated, equipment, and minimal.

the restaurant and bar served very good food and cocktails

really good breakfast and very innovative sushi with an azorean twist

spa facilities could be improved and updated

and there were at least 3 small babies and some kids, not good if you wanna relax

wifi not very good, barely any connection on the balcony

diversity of breakfast . old urniture

ough food with good quality for that price)

great breakfast every morning

you might have to wait a bit due to covid restrictions as no self-service is allowed); wonderful room service that cleans the room every day spotlessly

would be great to have a propriety map to help us guide on the hotel

parking challenge, but not too bad.

facilities, staff, beautiful and functional suite, kids club

the breakfast is great

plenty of parking

bedroom comfortable, modern bedrooms, with a lot of light, parking spot great, jacuzzi great and also the pineapple greenhouses

ample parking

there was ample parking, and the staff was excellent and accommodating

we stayed in the new spacious retreat rooms with own little pool

the breakfast was excellent, an assortment of local breads, cheeses, meats and fresh fruits

the wifi was hit or miss

to turn on the wifi, the television needed to be on. that was the only bad thing.

with balcony and splendid view impeccable cleanliness

the room, balcony, view, staff, and breakfast were all wonderful.,

i didn't really like that wifi built in tv thing

the swimming pool area is also nice

the pool is nice to hang out for an hour or so

very nice spa facilities. swimming pool and sauna.

breakfast is underwhelming. gym could be easier to use (machines)

loved location of the hotel as well as the hotel facilities like the sauna and pool

we had so many problems with the wifi was always disconnecting do not pay for parking!

the car park smelt nice as the laundry room must have been near! wifi great. staff friendly.

were no coffee making facilities in the suite which would have been nice, also room service wasn't available at 7:30am to order coffee before going down for breakfast

swimming pool was great for the kids. plenty of parking. clean rooms.

9), due to poor signal i assume

the balcony with a nice view was a bonus.the gym was also great.

the hotel is very spacious, the room was big and also the bathroom, plenty of space

swimming pool buffet dinner great appartment location

the hotel has all kind of extra s like gym, swimming pool etc

breakfast was both continental and local so i did not need look for a local cuisine restaurant -

food at the bar was good and prices reasonable

breakfast is great

breakfast, room, nice fitness center, pool spa

floor - perfect view, quiet, clean, comfy bed, good breakfast, good restaurant, friendly and helpful staff, sauna (dry/wet), nice bar with live music

nice hotel, inner gym, spa and pool

gym was poorly stocked, but we walked to a near by location to work out

they were absolutely wonderful from the first minute - we arrived early, and would have been allowed to access hotel services then if we wanted but instead were

wifi is intermitant and we all have run out of our data on our phones as it kept going off and

ac and wifi worked very well

had to go to front desk or order w room service

buffet breakfast was great

wonderful breakfast, including additional choices one can order

lovely hot showers. good breakfasts. reliable wifi.

wifi coverage in the rooms was sub-optimal, and internet connection in general slow even where

wifi could have been stronger, but that's a small item

breakfast was nice

breakfast offering both savouring and sweet

everything worked perfectly and with high hygiene standards, including breakfast

we also enjoyed the breakfast buffet

breakfast was good with lots of varieties of bread

very pleasant costumer services was the best always willing to help the rooms don t have a mini bar but i requested one and they got it for me i will do it again if prices are more

like the location of the hotel in ponte delgada and being able to store my luggage for early check in to explore

cattle on the romm, they say gym area is there but its just 1 rope and 2 machines for cardio, room service do just main cleaning so for that price u can find nice house with everything included

was no bar fridge in the room ;the hair dryer does not work well; we had to request a bath mat, as both of

pity no bar and lunch snacks

the cocktail bar & restaurant food are very good

beautiful pool/sauna

after using the pool we had to improvise to get out swimsuits hanged to dry)

the spa pool area can be very slippery though i am not sure how that can be helped

the bar has fantastic drinks, including great lemonades and homemade iced teas

stayed with 3 little kids

great breakfast; helpful staff

self-service laundry

hotel offer for you delicious breakfast as well

was excellent , breakfast was great and location was perfect by car or walking, i will use the hotel

breakfast is decent (continental style)

the small bar is pleasant and offers a wide variety of cocktails

we had an issue in the middle of the night with the bar fridge

location, very friendly staff, great breakfast

the laundry service was efficient

we had great breakfast there, we really like it

the bar next door certainly was very loud

breakfast was great as was the location.

there was a bar outside very noisey till 3 am

solutions such as google translate or maybe a translation sheet with a few of the basics like laundry, taxi service, etc

the wifi reception was spotty. go down to reception if you want better connection.

poor wifi - could not connect at all, my husband sometimes connected - rooms need soundproofing - we

location in the heart of ponta delgada, super friendly staff, reasonable breakfast, good wifi

location, staff was lovely and kind, good breakfast

wifi in room sometimes didn't work.

i’ll come back when it is a bit warmer to use that beautiful pool

lovely pool area

staff, clean and comfortable rooms, wonderful location, delicious daily breakfast, relaxing pool

some noise from a bar the opened next door down the street. only three day only....

of car tyres over the cobbled street late at nigh or noise from the bar down the road

noisy kids in the interior pool, which is part of the spa, where it is supposed to be relaxing

everything. room was great, with large balcony. breakfast very good. spa wonderful ud83dudcaf

pretty quiet except other guests and their kids at midnight

outdoor pool also very good

breakfast and good supper

there is ample parking, beautiful grounds, and a great location near the center of town

the private, easily accessible parking was a huge bonus in ponta delgada

wonderful pool and hot tub to relax in after exploring the island

otherwise nice to have safe onsite parking and easy access to the airport

the breakfast was incredible and the room was lovely and so comfortable

fabulous breakfast

the pool is placed to look more like a museum installation than a functional benefit

start with the staff: very nice and helpful, from reception to breakfast

pool and turkish bath is exhilarating

outdoor pool and indoor spa was very nice

the breakfast was okay

breakfast was nice each morning and the bar in the evening was great

location was fantastic. free parking was great. easy to walk to everything.

good breakfast, pool and gym

the room service was exceptional

breakfast was nice. staff was amazing.

the walls are pretty thin and it was noisy at night due to small kids in the rooms next to us.

the snack bar menu is very good and the watter were super friedly

staff were extremely helpful, room service staff did a great job and the rooms were very comfortable

- large room - flat screen tv - good wifi

breakfast was great, plenty of options and all fresh and tasty

spa area /pool, jacuzzi,sauna, steam room/, the cleanliness, the breakfaat, the location, the stafd

the pool and spa were very nice

provides free breakfast.

welcome, they managed to give me a early check in with little notice from me

dn t match the quality of

the facilities were great and well maintained - we loved the pool and jacuzzi area

staff, pool, jacuzzi and breakfast

i wasn't told the indoor pool would be closed during my stay

in breakfast

great breakfast, excellent location and room - felt spoiled!

they should change the images and make sure parking facilities filter is working on booking.

the breakfast was amazing, very rich and tasty and with a lot of options to choose from

breakfast should be more diverse

service was perfect, breakfast was good and for all taste (bolo de levedo every morning ud83dude0b)