just the pool water and pool area needs to be clean, but over all on excellent service

my kids were disappointed when we got to pricey d

egg omelets were fresh and hot. the breakfast attendant made sure they were.

the location and the breakfast, and staff

gym was open and clean

breakfast was great both days. staff was friendly and helpful.

breakfast was delicious, the pumpkin pancakes were to die for

breakfast was excellent

the owners were super sweet! the breakfast was fantastic!

we had four choices for breakfast which you don't see in most b&bs

clean rooms, almost full kitchen

the room size was great. the gym was wonderful.

the breakfast was not what my family liked

the extra amenities (gym and pool) were also very clean and well-maintained - so appreciated

breakfast down in lobby was best hotel breakfast i've had by far as well

great options for breakfast

beautiful rooms. wonderful breakfast. perfect location. highly recommend.

loved the breakfast and the staff

the room was arranged nicely with the kitchenette, table, couch, and bed

did not use any of the peripheral amenities offered (pool, breakfast bar, fitness center, etc

staff was friendly and welcoming and didn’t mind my early check in

like the location, the room size, the gym, the breakfast we had stayed there before, and most definitely will stay there again our flight

great breakfast choices (except no bacon), awesone price

bed, pillows, breakfast, people, pool, outside area clean

i didn't have the breakfast, but i took a peek, and there was a good selection of offerings

the breakfast topped it all off beautifully with almost everything a person could

friendly staff, great location, free wi-fi, free breakfast, free parking, had a gym.

great breakfast

breakfast was very good. fresh and warm.

there was a good variety for breakfast, and the individual working the breakfast was very attentive and helpful

location to the airport and the complimentary shuttle were convenient features.

indoor pool and hot tub

the pool was very small but there was a hot tub as well.

having the hotel shuttle to keeneland was perfect

the bar was nice in the lobby, and i liked the room setup. i would definitely stay here again.

than the breakfast hours, everything was exceptional

was great the breakfast, my kids enjoy the pool alot & the jacuzzi

great value, quick shuttle response

i that is a mom loved that they have 24/7 laundry

loved these it had a kitchen as well

breakfast was great.

room temperature was hard to control and the pool water temperature was a little cool for my liking especially without a hot tub to get in

didn't eat breakfast.

the breakfast was very well handled, and was varied

clean and very good staff. good breakfast

the only thing was their pool lift was out of order

beautiful hotel food was great at breakfast and at the managers social in the evenings.

far the best hotel i have ever been to, room has everything you need including kitchen, the free breakfast was great (also the best hotel breakfast i have had)

location and had lots of amenities we were able to utilize on our stay, like the laundry, fitness room, pool and free breakfast

free to do my own laundry

look forward to being back in horse country and trying the new restaurant and bourbon bar when it's complete

we sat at the bar for 45 minutes before taking our drink order, which again, they were very busy

hours for the pool, restaurant and room service (relative to the hours on printed materials in the room) (-)phone in the room would not dial the front desk for room service or front desk we had to call the main number to have the calls connected (-)room service never answered the phone. (-)breakfast and no room service (due to covid restrictions i think (-) we ordered room service, the food was very good but was delivered in to go boxes and bags, plastic (+) room service (+)room service is too expensive to be served in paper boxes. (-)room service in soggy paper boxes (-) had to get from room service and they charged $9 for 2 small bottles (-) room service not available

gym

beautiful facility.location is great.had great time in bar restaurant

gym could do with some sprucing up

they have a rower in their gym which i love

the bar closed too early lol

the bar and restaurant are very warm and festive

free weights in the gym

hotels have the best breakfast

comfortable, lots of lights, lots of electrical outlets and usb ports, breakfast, games for kids

breakfast was enough to kick start a day

hotel is clean, has a gym, and unlimited coffee and gym

everything was exceptional! staff was very professional. very clean. breakfast was great!

the room has a small kitchen with a full size refrigerator and small stove top

kitchen, clerks, housekeepers

hotel has on-site laundry facilities, etc

can't say anything except no free breakfast but with the kitchen who needs a free breakfast

self laundry is free

clean, free breakfast, room were great.

like the room layout and that there was a kitchen. location was great for my needs.

location! roominess! kitchen!

the room was very spacious with separate lr and full kitchen. wish i could have stayed longer.

feel like the carpet throughout could use a good cleaning and the floor in kitchen area of the room seemed a little sticky

just a little small for a suite. kitchen is just mini fridge and microwave.

breakfast

there was a hot tub and better breakfast selection, like flavor creamer and waffle

breakfast is versitial and many items loved our room

expensive and no breakfast

very clean and quiet. great pool. excellent breakfast. very nice staff.

the pool, gym, and laundry were all great

clean room, good breakfast selections and location

the only thing i don't like is the gym

hotel room was nice and spacious, had laundry for guests

pool

breakfast selection exceeded expectations

laundry room was dirty

and the gym was open 24 hours

did use the indoor pool with the kids for a winter swim and it may have been a few degrees cooler than i would have liked but was

the only thing better would be if breakfast was later. :)

the pool and fire pit area is a very nice amenity

late night staff was extremely friendly and very helpful, and the morning breakfast staff were very friendly and provided a great value for the stay, we were traveling with

friendly staff, great pool

great location. great staff. clean. loved the 12:00 check out time. good breakfast.

the beds were soooo comfy and the staff at the bar made us feel like family

ich beckons me for hours) every design detail is impeccable

the rooftop and downstairs bar are both really great

too many qr codes to deal with, such as tv remote on phone, and room service and valet

the rooftop bar is the bomb

also tried calling room service but no one ever picks up

floor plan for embassy, but lots of open space around the bar area and breakfast area

breakfast was first class

beautiful view, spacious room, excellent tv channels and a awesome bar with friendly servers.

pool is open

we were able to get a late check out on the day both family members were discharged from the hospital

nice location big rooms very comfortable beds loved the kitchen

our room was great and the kids loved the pool

breakfast and dirty pool

the coffee maker, microwave, refrigerator & continental breakfast were all great

it was decent for a free breakfast

liked the full kitchen

room came with fridge and kitchen!

everything. kitchen necessities was great.

kitchen supplies at front desk or in the room

parking and the indoor pool

the room service was severely overpriced. we only ate it once and then needed to eat elsewhere

the gym and pool

staff was very friendly. bar was nice and food was good.

front desk service was exceptional view was fantastic on-site restaurant was great pool & gym were great location was

the pool was ice cold

pool was 78 degrees and absolutely freezing

breakfast was great compared to other springhill suites we have stayed at

pool was small, only got 3 towels but 4 guests. grabbing extra wasn't a hassle though.

enjoyed the pool and breakfast, beds were comfortable.

had room service and the tray stayed outside our room and was still there when we checked out

we skipped breakfast and ate mostly in town. room service was great.

room service was fast and the food was hot and very good

location and room service

the pool is awesome

i had room service and ate in the dining room and the food was excellent

the restaurant and bar close very early at 9pm.

the room service was also excellent

wished there was a refrigerator just for the guest use and not a pay mini bar refrigerator.

breakfast was room service and very good

room was huge, clean comfortable and with a kitchen really good value for money hotel.

awesome place to stay! great location! the friendliest staff and great breakfast options!

we did enjoy the super awesome workout facilities though - better than a gold's gym without all the muscle men

breakfast was outstanding! i should have tipped the chef but didn't have any cash on me.

a day for parking is sooo silly, especially when everything else in the hotel (bar, restaurant, pool and rooftop) are all closed do to the pandemic

gym was very nice

make sure and have a cocktail at the bar and say hi to ginger

it is upscale, has a nice bar and close to several shops and restaurants.

the bar tender was also very friendly and efficient

noise level from the bar area was very loud when trying to check in

the bar was very nice too

the bar is small but has just about anything you might ask for

good comfortable room. nice bar area. all downtown facilities easily walkable.

park is a fun and funky neighborhood very comfortable bed high quality linens modern bathroom and spa shower adequate breakfast which included scrambled eggs and bacon and oatmeal good coffee in

the bar is well stocked

you had all your basic needs met in the fully equipped kitchen in your room

the idea of free washing of your clothes, the indoor pool, and the kitchen

when we needed something the staff was quick to assist . also appreciated the fitness center.

laundry facility, exercise room

had a kitchen

price was reasonable but the $25 pet fee seemed high

having a kitchen

the breakfast was very impressive with many choices

the mini kitchen area

the staff was absolutely amazing! kitchen was awesome!

kitchen area was so convenient and the basketball area kept my boys entertained

the lady at the breakfast bar was extremely rude very nasty rolling her eyes talking down to us and my grandchildren

only “bad” thing would be the pool being out of order. kids were not fans lol

and comfortable bedrooms, we loved the pool and lobby

in the trees, lobby bar and sitting area, exceptionally friendly staff—front desk, breakfast and bar staff

amy the sunday front desk bar tender was great.non

in-room kitchenettes

didn't read very well about no breakfast, but we went to the store and bought stuff/ pool was not on the sunny side and kind of in the shade after 1pm but still

was no breakfast, never any towels on the pool towel rack, need a small thing of dish soap and the internet was terrible on my

clean new hotel with a full kitchen.

there was plenty of room for three people, we used the pool and gym several times, and the kitchen allowed us to eat in room when desired

breakfast and breakfast staff were excellent. lighting in hallways was good.

gym well equipped and clean

breakfast was great and room service was also good.

breakfast area bright, clean, food good, again staff in this area exceptional

breakfast was good … coffee all day … comfort food bags to start your day … staff was aware

the pool was not open

volunteered at rolex & kitchen was not open yet

after all this, the front desk staff finally placed room service order for us, as the restaurant staff would not take our order

the breakfast and the white gentlemen running it outside of that every bit was perfect

pool and hot tub!!!!

paul hot tub gym that was all nice

room was stuffy, couldn t order room service

kids knocking on our door until 3 o'clock in the morning

the location, the late check out.

room was clean and bed was comfy, the full kitchen was very nice.

liked having the full kitchen and basic cooking equipment

we like having a kitchen - comes in handy especially in the morning when you want a simple breakfast and not go out

they had breakfast but i'm a late sleeper . so i didn't set my clock alarm for breakfast timing.

a little better breakfast

really nothing there for kids

more handicapped parking would have been nice.

so has a soothing waterfall u can activate as well) the bar and new restaurant were a major oerk as well

covid-19 then have really cheapened their breakfast

clean and well taken care of, recent upgrades to the bar area - top of the line

breakfast ok location: fine adequate parking

the bar food is mediocre at best

location, plenty of parking, the building is actually separated into two hotels which is odd and the quality inn is

rooms were very clean, front desk service 24/7. best breakfast.

being provided with stay would have been much appreciated instead of a short walk across parking lot to mcdonalds

gym was better than i expected and very clean

only had a shuttle to and from the airport sometimes and the vehicle was not marked, like you got into an

the price was cheap and there was no pet fee

had nice swimming pool and they also offered us free shuttle service

the variety of offerings for breakfast should be

nice quiet rooms. great pool. good breakfast

pool and fitness center are nice as well

my kids loved the indoor pool. very convenient location next to i-75

com indicated that kids were free, but the hotel’s confirmation listed only 2 guests

we were late for breakfast, but the woman working opened it for us anyway

i also asked for a late check out and it was no problem

close to kentucky horse park and the interstate . very good breakfast.

prepared with a back up plan if you are traveling with kids

hot tub was dirty do to kids not being supervised properly getting in hot with crocs on

of the corina virus we had bagged breakfast

i was there for my kids cheerleading competition and left at 730 as soon as i could

info book in room clearly states that there is room service, when we tried to order, we were told that they don't have room service

the bed was comfy and the wifi was good.

no closet or drawers pretty skimpy breakfast

a better breakfast

had a continental breakfast

ants in the room. the pool furniture was rusted.

clean room, friendly staff, good breakfast.

the hot breakfast was the best we had ever had at a hotel

from check in to front desk help to breakfast employee absolutely helpful and beyond pleasant

pool could have been a few degrees warmer, in my opinion

a bathroom in the pool area so i wouldn't have to take the kids inside in their wet swimwear

everyone was so friendly and the bar was lovely!

the king suite with his own tv made him feel like a prince and the outdoor pool was beautiful

the pool needs some updating

a bathroom in the pool area so i wouldn't have to take the kids inside in their wet swimwear

not a set time to clean the room on the scheduled day. laundry area could be kept up better.

the kitchen area was clean and had a clean full size fridge

laundry area was a joke

room,guest laundry,good location

room with large fridge and kitchen counter and cupboard area with table and 2 chairs

very nice pool

we loved the location, nice pool & it was quiet.

loved the pool and the extended hours for it

impressed by the full sized water bottles in the gym’s mini fridge

the breakfast is very very limited...

amenities were very nice. breakfast was well above average and staff was excellent.;

the windows by the pool

i liked that it had laundry room and the location was walking distance to the dollar tree

the room was very clean, the kids loved the pool, breakfast was good and location was great

the pool & breakfast

i understand covid being the reason about breakfast but it was a sad replacement

clean room and nice breakfast

breakfast eggs were too salty- nothing else.

good breakfast, location and staff

due to covid-19 breakfast was not served but brown bag was available.

new, clean, good bed, mattress, and pillows, good breakfast, kindness by the staff

and there's a very nice full breakfast included in the very low price

easy to get to and free breakfast in the morning

beds were very comfortable. breakfast was very nice and tasty.

breakfast not so good

friendly staff, excellent breakfast, exceptionally clean, great location

hot breakfast wasn't hot

good hot breakfast

the staff was very friendly and the breakfast was good with lots of selections

fitness room was terrific

breakfast was good

the breakfast

free breakfast was not as extensive as some we've had at other hotels, but adequate

there was a bar and we sat out there and watched preseason football, had a cocktail, and talked to others doing

coffee was good, and the breakfast food was tasty

oh and the pool is awesome

the breakfast bar was stocked and clean

pool was freezing and not heated

need to monitor the pool area better

fully stocked kitchen

the gym is small, but has the basics

gym, complimentary breakfast was good, clean

we didn't partake of the breakfast.

breakfast during covid-19

gym, complimentary breakfast was good, clean

the pool was lovely but i was bummed there was no hot tub.

that the pool stayed open later and the breakfast was so good.

the pool open til 11. breakfast was great!

breakfast was fantastic and the staff was superfriendly and the gym

nice breakfast buffet. many choices.

the confort. kids loved the pool. had a nice hot breakfast

the breakfast was really good

i liked the gym.

the pool has been shut down since we got here

breakfast was probably top 3 out of all the places i've stayed

breakfast was good, the coffee fresh and plentiful

breakfast was excellent and wonderful staff.

it was clean and the breakfast was good.

we also got a late check out, which helped, because the concert wasn t over until late

the gym facilities, the location offered well known restaurants and shops

bed comfy, room nice. kitchen had a cutting board!!

breakfast area was small and was crowded when trying to get food

the breakfast should not be the same everyday there should be variety every other day.

the gym was clean with supplies to wipe down the equipment once we finished the work out

really nice having 2 bedrooms, 2 bathrooms, a kitchen and living room. very clean as well.

the kitchen area was fabulous. a great place for evening snacks and coffee.

layout of our room with a long hall/kitchenette leading to room

breakfast was great and the person working the breakfast never stopped moving and cleaning and

loved having a kitchen to cook in and my pup was happy and content too

00 pet fee

room felt so updated, staff gave ne a room for easy access to outdoors for my dog. no pet fee

pool was cold but kids still had fun in it.

to grab a few hours sleep before getting on the road but had kids knocking and running at 2am

morning breakfast very good

every hotel we stayed in had a grab and go type breakfast

the pool did not look very clean!

the weirdos in the parking lot and the guy hanging out front

location was great didn't have the breakfast

the sheer curtains offered no privacy from the parking lot right outside the window, so i had to hang my comforter up for privacy

druggies in parking lot

nice~ never hot in the room everything was clean and smelled clean, well taken care of and theres room service, breakfast, a place to wash clothes

the place also has spacious rooms that have your basics (hdtv, phone, 24/7 gym and laundry facilities, etc) along with an indoor pool and a convention room

friendly people, especially the lady’s making and taking care of the morning breakfast

the free laundry as an honors member was extremely helpful for the insurance seminar i was attending

the pool, laundry, exercise room were all neat and clean

i passed a laundry room and it was full of them

was convenient, had a great breakfast, very clean lobby and rooms, and had great snacks

great breakfast. very clean and comfy rooms. the water pressure was great!

very modern and clean breakfast was delicious

the breakfast was awesome. loved the pancake maker

clean, comfortable room…breakfast was awesome…friendly and courteous staff …

the location was fine for our purpose, on campus and we were visiting kids in school.

was good as it goes for the 'free breakfast' hotel was very clean and the staff was excellent

i would like the breakfast to have more variety, maybe have bacon sometime instead of sausage

breakfast was wonderful

clean, no dust, quiet location, free parking, nice small gym that will meet your needs.

i made it down to breakfast two mornings and found the selection was good

the breakfast provided was not what i had expected.

a good hot breakfast.

that opened up into the area where tables and chairs were set up for quest to lounge and or eat breakfast

didn’t use the gym but looked and and thought it well equipped

the pool was open

location was great. breakfast and staff were awesome.

not big breakfast eaters

location and room were great. very comfy and clean. breakfast was a great extra!

bed was great, as was the hot breakfast

the pool area hadn't been cleaned and the towels restocked the morning

pricey and the pool was closed

pool was not warm

pool was closed

also pool closed at 10pm on a saturday

that the property offered starbucks the staff were friendly and the gym was nice

had my grandkids this weekend and they wanted to swim so i seen holiday inn had an indoor pool and that's where we stayed they love the pool the breakfast was magnificent they swam they had

only 3 bath towels, 1 bar of soap in bathroom, and 1 bottle of shampoo for 4 guests

clean and comfortable, great bar and restaurant on-site or you can walk to the double dog across the parking lot

the only thing we didn't like was the pool closed at 9:00 pm.

like that the pool was closed and there was no breakfast but that wasn’t the hotels

the bar and the cleanliness

love this hotel -- location is amazing, and breakfast is great!!!

if the pool room could have more venting… but that’s the same with all indoor hotel pools

very clean friendly staff great breakfast great location

- gréât staff - okay breakfast - had a pool and gym room - very comfy and spacious bedrooms

the pool was having issues & was not open

staff, cleanliness, pool, rates

there was even a pool and breakfast was substantial and good

loved the salt water pool during the summer

nice pool area

breakfast was good, not great

the room was spacious with a nice kitchen area.

kitchen and living room areas in room

the in-room kitchenette was so great

staff was friendly, nice pool, and clean and accommodating rooms!

the rooms were great and there was no pet fee for my one dog.

this was a basic motel. it had beds and bathroom facilities. no pet fee was nice.

pool

(about 20-25 minutes away) nice, clean, inside pool, and the best staff

comfortable,stylish. hot breakfast w/ample choices of food/fruits.

room clean. pet friendly. pool area clean. staff very friendly. great variety on breakfast food

the free breakfast and pool. the room was very nice and clean.

breakfast was good

the hot water in the main kitchen cannister was not clear and looked a little dark

clean laundry room, good staff

good breakfast, spacious suite, nice kitchen and living area

two kids could have slept there fine but not adults

great room for sleep and work- great breakfast buffet - helpful to have kitchen

night, but i think the room we stayed in would have worked for multi day stay, as it had a mini kitchen and plenty of storage

dogs stayed with us and people were nice. kitchen was great and felt like home away from home.

room 123 was close to the pool and you could hear kids having fun very well

welcoming staff and super breakfast and hand location to ky horse park

considering covid the breakfast was good, biscuits, gravy, waffles, and cereal

really good breakfast wish they would have had eggs and bacon

good value for the price breakfast was sufficient for a good start to our

the breakfast was perfect. the view amazing

free breakfast bar fruit, juice, coffee, yogurt, pastries, yummy waffles

the free breakfast was very good too

easy access location, well maintained, good breakfast, 15 restaurants within a mile

it was clean, had a fitness center and indoor pool, the free breakfast was good.

facilities. pool, hot tub, laundry, breakfast, staff were lovely.

the pool was closed but that was no one's fault.

the kids enjoyed the pool and hot tub

also appreciated the later check-out time, we took the kids for a dip in the pool to get energy out before putting them in car seat all day—that worked

pool, hot tub, spa tub

the pool & hottub were phenomenal

our kids enjoyed the hot tub and swimming pool

easy parking

the beds were very comfortable. breakfast was very good. staff was very helpful and friendly.

pool, breakfast

pool was very nice and the breakfast was

the pool not being on the inside but that ok

very clean and quiet. courteous staff. included breakfast was what you would expect

back were the pool needs a little help with the broken fence etc

great location. nice pool. friendly staff.

truck parking, takes pets without deposit

the breakfast was lacking. the microwave started a small fire

pool and hot tub very clean, room was comfy and clean, staff was very very nice and helpful

very nice hot breakfast, bed was comfortable and large.

great breakfast and fresh. pool and hot tub. comfortable beds clean and fresh.

the pool was clean

the pool was nice and breakfast was very good with a nice selection

this hotel's pool was the warmest and the hot tub was a bonus

a huge delicious breakfast with many varieties

pool and hot tub

pool hours were nice as it opened at 8 am

like everything from the rooms to the breakfast to the location of the place

the staff was awesome. the pool/hot tub was great. it was quiet. the bed was comfortable.

liked having the restaurant and bar available

d trailer) and staff is super friendly ,helpful.

the bar was just before the closing time, but the staff were kind enough to accommodate us

friendly staff, comfortable room, outdoor pool

staff was incredibly friendly, and the breakfast was excellent

our room had the pool fence obstructing an outdoor view

staff, very comfortable rooms, good amenities, good pool

the breakfast set up was great