room suited our needs fine. breakfast had a decent selection. nice location.

full kitchen

early check in was amazing after a long day of travel! greatly appreciated! ud83eudd18ud83cudffd

parking was easy, breakfast was decent, overall a good

breakfast was very nice with predictable items

the staff was extremely friendly. they were even great with the kids

friendly staff, there was an amazingly sweet lady who worked the breakfast area and spoke to us everyday

the place was neat and cozy the prize & kitchen n set up

full kitchen, dining/living room area with sofa bed and my king bed were awesome

nice rooms spacious modern happy hour and breakfast great location across the street walking distance to convenient shopping and

breakfast was great. separate restroom and shower areas.

the pool was small but the kids didn’t care

the tv in our room was in a weird spot. breakfast bar was ok.

beautiful hotel with friend staff, breakfast and a bar

there is breakfast every morning and a bar in the

pool table is run down and food choices are poor(microwave)and beyond overpriced

loved the patio, lobby and bar great vibes!

the outdoor seating, the has fire pits and the games in the bar area

pool and a number of facilities were closed, although no announcement of that was made during

modern decor. very clean. nicely equipped gym.

the hotel room was beautiful with a view, room and hotel clean, comfortable bed, pool and gym were functioning well, front desk was polite, the layout of the hotel was nice, staff were nice

new and clean, very good breakfast, nice gym and swimming pool, spacious room with full kitchen

we didn’t utilize the pool but it was a decent size

hot breakfast was great

heated swimming pool for the kids

was advertised a restaurant and bar were in the building

appreciated the shuttle to the game

location was excellent and the shuttle to the convention center was a plus.

been a little cheaper with the little breakfast but great place and they could have waved the early check

shuttle didn’t run on sunday due to staffing.

the hotel was situated approximately 5 minutes driving, perfect for a getting ride or driving and parking in a garage

my parking was right there in front of the hotel, and i was on the third floor my room was right by

friendly desk clerks. parking was good. close to some great places to eat.

they have a bar and breakfast in the hotel which was convenient

pool is the size of a postage stamp

there were a couple of places to eat nearby, and we were able to park in from of our room, which was good since we had a truck full of our

kids screaming running up and down the hallway banging on doors playing ding dong ditch all night

quite time starting at 10 pm in the lobby, including the bar area.

the pool was great for my kids

the pool was real nice it was nicely heated my daughter loved it

the front desk, the shuttle service and the bar tender were all very kind, fun and helpful

we loved the indoor pool and spa and great breakfast options

size of the pool and spa area

the pool and hot tub were awesome, the staff was friendly.

everything looked like new; updated, clean, fresh mattress and linens very comfortable pool and hot tub were perfect

shuttle was great

kitchen is great … breakfast is super … team working there are happy, efficient and smart.

we had a full kitchen in our room which i was not expecting so it was a great surprise

there was even guest laundry for 1

was very well equipped kitchen in our room

even the pool was clean, well maintained, and easily accessible for her

pool was pretty small pretty high cost.

room service only avail til midnight, confusing as to which entrance to use, no free continental

friendly staff free parking comfy bed clean room ideal location for ohio stadium

the bar was very nice

the pool was small but nice

kitchen in room was stocked with utensils

pool was cold....turn up the heat on the water. nice pool, just chilly in that room

it was nice tot be able to do some laundry while on the road

bedroom had a very well equiped kitchen, with stove, a big refrigerator and utensils, making it easy to cook and eat in your room

gym equipment wasn’t all up to par, the hallways seem really tight ( not a huge width) , and they

we didn't have enough time to use pool.

pool and pool area were very clean

nice pool and breakfast

everything was spot on! including the breakfast, gym, pool, parking and accommodations.

would have liked vending machines on floors. swimming pool was small.

pool was nice even though restrictions due to covid-19

maybe extend the bar and room service hours.

pool area was kind of basic, towels here not stocked in the pool area

the beds were comfortable and staff in bar and lobby were nice

the bar tender at the time we were there was amazing loved her

great bed...... room temp was perfect.......the breakfast was really delicious and many options

breakfast and room was comfy

gym could be larger

no breakfast as promised.

the breakfast was good

check-in at bar was unique, room was modern, view was great

vibe and atmosphere at the bar was awesome

the town the location, the room, the bar and the restaurant downstairs for brunch was awesome

in at the bar giving all your personal info while people are standing by you ordering

the bar the location is top notch.... the room are great

the bar had a funky smell to it. did not want to spend time there.

the bar wasn’t my favorite. one small vodka soda was $20….

the fitness center has new, nice equipment

a lot of restaurants, bar and activities

due to covid the beautiful bar was closed and we could not use the free bikes

staff were very pleasant and helpful and it was a real bonus to have the hotel gym open 24/7 to use

pretty much everything! the rooftop bar and grill was great though!

breakfast at the soul bar was delicious

snacks and drinks at the mini bar in room were a little on the pricey side.

main issue is lack of dining area, most notable at breakfast

was nye, so before calling it quits on an already late night we stopped at the hotel bar

nice gym

never used the pool or fitness center (just didn’t have time this trip) but they looked clean too

the breakfast was really good and the area was spotless

breakfast room did not have orange juice for two days.

clifford!! the breakfast buffet had something for everyone.

great staff, clean hotel, awesome breakfast!

the size of the pool area was very small for the size of the hotel

me and my children and our little dog maxwell had a great stay and my kids loved being within walking distance to the north marketplace so the could get boba tea

the rooftop bar has the best view of the city and is beautiful

friendly staff, nearby restaurants availability, room service, lots of attractions are

even the pool was so flipping good

pricing per night, coupled with the pricing of every single extra service like breakfast and parking, all of which was a bit high and accumulated quickly, making it hard to

they went out of their way to accommodate checkin and were ready for the onslaught at the bar when the concert was over

there was no breakfast very disappointing

it met my expectations. rooms with excellent infrastructure, gym good.

room service is now a to-go type of bagged room delivery

in the lobby, the mindfulness coloring coasters and sheets with colored pencils available at the bar and in the restaurant, and the cards placed in the room on the bed and in the bathroom

they don't have a pool my kids love to swim they was so mad they couldn't.

weren't able to pull the curtains closed in our room so the kids woke up early and it was hard to fall asleep because of the light

no kids running through the hallways

have been reinvented nicely as has the bar area and reception

call or send out a memo explain to your guest that the pool lid closed until future.

the window was frosted, but you could see people passing by in the pool, and small kids knocking on the glass

the pool and hot tub were very well maintained

no room service

it would have been nice to be able to order room service

bar was awesome

modern new comfy hotel with great vibe - great bar and food

warm interior, restaurant on site, bar on site, coffee shop onsite. it was lovely.

the coffee shop, lounge in the lobby, adjoining restaurant, and rooftop bar were excellent and the staff in all areas were friendly and always attentive

the bar upstairs had a fabulous view, was intimate and comfortable, great service

my daughter loved the pool

breakfast was average, but we really didn't like the use of plastic it forks/knives and cups

was amazing complimentary breakfast and dinners

very secure hotel, key cards are needed to access rooms, pool, fitness room and the elevators

hot, staff always wonderfully friendly and professional, and our family loves the indoor/outdoor pool and hot tub

they have a wonderful roof top bar and walking distance to the short north

the hotel and hotel room was amazing the roof top restaurant and bar was amazing loved it

fantastic view from rooftop bar with great food and cocktails

if you are traveling with a pet there's no better place to stay. they charge no pet fee.

take banana, bagel, muffins, yogurt etc for snakes throughout the day partnership with local full gym price was too good to pass

access to the gym down the street and the room was great

off site gym partnership

the guests have access to a gym which is offsite

later we had drinks during happy hour at the bar at the keep

no room service

restaurant is not completed yet and food choices available from the bar were limited and not to our taste

the bar staff was a little aloof, and the menu was sub par.

ordered room service and the food arrived in plastic which is not good for the environment considering they

bed was so comfortable breakfast bar was delicious

loved the converted bank building. really nice room with a kitchen. excellent value.

the kitchenette was fantastic

the service at their bourbon street bar was very slow!

beautiful building- formerly a bank - door to the vault now welcomes you to the breakfast bar area

i'm very impressed big living room, nice kitchen, nice bathroom it was very clean

the gym was adequate for our needs and the hot tub felt great after a long day

the gym area was really nice

the pool was only indoor. would have been nice to have it be an outside pool, too.

the room i ended up in did not have the kitchen floor cleaned and something was obviously spilled on it and was sticky and streaked

pool is small, but nothing to complain about, i think all hotel pools are small

breakfast was good with lots of choices

only complaint i had was when i went back down to get my toddler some breakfast which was 2 minutes before 10

friendly staff efficient in check in and check out. breakfast was perfect.

the breakfast was delicious. the room wasn’t overpriced. the staff were friendly and helpful.

breakfast was ok the pancake machine beer worked

breakfast was good just not a sausage eater. the bed was great!

breakfast was delicious

cleanliness, the staff were nice, and we really liked the variety of complimentary breakfast.

very nice facilities friendly staff good breakfast.

the bartender made my wife and i great drinks and room service was pretty solid

gym was nice.

maged hanger end). it happens.

thing that would of been nice is regular room service/ check up, we stayed for 6 nights and only got our beds made once

the windows were boarded shut due to riots near statehouse, no bar or restaurant open??

they include a typical continental breakfast with waffle maker

great early bird breakfast w/several options, room had a refrigerator and microwave, fairly zippy wi-fi, nice screen

great breakfast

location very close to business i had to attend to, breakfast was good, many choices

breakfast was not good. didn’t like the way eggs were prepared

didn't know if they offered breakfast

the pool was full of people drinking alcohol so it wasn’t safe for my kids the staff didn’t speak english the wifi didn’t work the people in other rooms banging

breakfast was delicious and convenient with kids

have had a more variety of things for the kids to eat

reasonably priced. free breakfast to get our day started. polite staff.

color scheme room service was tasty and fast

friendly staff; early check in as we had requested; dog friendly; beautiful lobby/common areas; great location;

the free perks! was given two $12 passes to the hotel bar with my room key!

came home with my young kids and wife from the hockey game and there were at least two homeless individuals just hanging in

room service was delicious and affordable for the portion

pool was clean

the pool and exercise area was really nice

they where remodeling the sports bar on the ground floor

so we came somewhere expecting things that the hotel couldn’t accommodate our kids were wanting that for there minny vacation the two things we were looking for said we would

charged us for our kids meals then didnt take it off when i talked to

the pool was not open

the indoor pool was to cold to enjoy the breakfast was slim but n offerings

the rooms, the gym, and the breakfast

the breakfast was an actual breakfast and the hotel was super clean!

very clean , friendly staff, breakfast

the pool and pool area was freezing

wish pool had a hot tub

the best breakfast--denver omelet, biscuit were delicious

pool area was dirty

like the breakfast and coffee was good

pool is not open yet and the gym need dumbbells

the continental breakfast was also very good as

breakfast was good. location was great! the service was excellent!

pool closed for ceiling repair but understandable.

refund and was not even a little bit surprised or concerned, they don’t care if you or you’re kids get bit as soon as i seen them, i grabbed my kid and left

wish breakfast would have lasted until 11 am

no restaurant, no bar as advertised at the time of booking

breakfast was great

clean, great breakfast, comfortable

it was updated , best free breakfast

hot tub was dirty, filmy. pool area in general was not well maintained.

was at capacity with youth lacrosse teams and the cleanliness was exceptional along with the breakfast which was exceptional as well

great amenities, hot breakfast

immaculate, great breakfast that makes the hampton inn look sub-par and beautiful design

good breakfast, nice furnishings and friendly staff.

breakfast options could have been a lil better but isnt a deal breaker.

it helped having the kitchen to prep things i had brought for the tailgate

very clean. great kitchen. great beds

breakfast was good- would have loved a hot bowl of real oatmeal

the room is spacious and includes a simple kitchen area.

staff was very helpful and the breakfast was good, had a lot of options

the breakfast could have offered a better selection.

the cleanliness and the breakfast was great and had a variety to choose from.

breakfast was good location was awesome so many stores and restaurants nearby!

we got in super late and they gave us late check out for 1$ extra !

gracious with late check out and for anything else we needed

clean. big rooms. good breakfast. friendly staff. good location.

breakfast is very good, beds and staff were great, good experience for the price

staff was amazing, rooms clean, breakfast was great.

room and public areas, good breakfast, location in german village, friendly, helpful staff, reasonable price

the $10 pet fee was decent. it should have been free after the experience we had.

the kitchen appliances were great and it had all the necessary essentials such as towels and dishes

front desk staff did not make clear the pet fee was nonrefunable

room was spacious and with full kitchen appliances

breakfast was amazing there was always food it was never empty no matter what time you came for

the room was great, had a kitchen area with small living space and the bed was very comfortable just wish there was 4 pillows

the pictures showed that they had a hot tub next to the pool but they do not.

the pool was fun for the kids

the breakfast time is short. it’s over by 9:30.

the breakfast was fine

breakfast was very generous and well laid out

and helpful ud83dudc4d ud83dudc4c reasonable price and very well operated, vending machines and laundry available as well ud83dude00 this is my and my husbands 3rd or 4th time staying here since

staff friendly, price reasonable location near restaurants and shopping. casino close by.

kids can fall from 2nd

over toothbrush in room power went out twice laundry in office had trash every where and desk clerk was using profanity while yelling at a

is good, usually not bad place to stay but the staff aren't great,maids let their kids run wild while cleaning rooms, the desk clerks are slow and somewhat rude

had to wait on breakfast only one person working during breakfast time.

stayed for 2 nights with kids i just didnt like that it wasn't swept the next day

the pool was clean, heated and very relaxing

to covid-19 restrictions they have only breakfast 'on the go', swimming pool is closed and in the fitness room only one person at the time

we had kids running around the halls at all hours of the night that pretty much no one did nothing about

breakfast was good. staff very pleasant. good location for galaxycon

aside from that, the only thing i didn't like was the pool--even though it is heated, it was still fairly cold

breakfast was good, would of been better if i woke up earlier so it was just fine

pool room floor kinda dirty

the pool was always cold.

it wad clean and welcoming. the breakfast was good.

pool closes a little early and was very cold.

great location but didn’t eat breakfast

i didn’t eat breakfast

location of hotel was good, breakfast very good. also has small pool and fitness room.

breakfast choices could be more variety

need more breakfast varieties. seems to be same items each week

bed was comfy pillow was just right staff was friendly breakfast was lovely.

breakfast could have had eggs bacon protein instead all carbs

have been better(breakfast)

the spa tub was awesome!

the fitness center was weak.

next time we'll use the fitness room and pool

i rented the king suite with spa and it was amazing

pool room was very clean

was no breakfast clean towels or sheets available laundry facilities broken 4 four weeks

didn't charge a pet fee

the on-site laundry facilities was locked up so we couldn't use it, the vending machines weren't good and the

and the nicest room i stayed in while in ohio so far and we come to ohio a lot… also very good breakfast

kitchen utensils, cups, glasses and plates provided

great breakfast, very clean

pool was great for kids, breakfast every morning was hot and fresh, no issues with getting more blankets and pillows

amenities like pool and basketball court with a little outdoor patio

great breakfast!

everything was great!! comfortable big room!!! great breakfast!!!

the guy at the desk let us know about the complimentary snacks and open bar that would close in 20 minutes

didn’t like the fact the pool was closed due to covid we were traveling with kids and that was one of the main reasons we

pool

i was not impressed by breakfast. the pool had too many chemicals.

the kitchen needs the advertised cooking accessories!!

the rooms were great and comfortable. there options for breakfast were really good too.

the kitchen needs a upgrade on amenities

entire time there were arguing and fighting in the parking lot and police being called

clean, refreshing, and a great breakfast.

the room was very clean, breakfast was very good

breakfast was good. facility was up to date and very clean

i was very impressed with the breakfast and the beautiful facilities

also, the onsite ev charger work well

booking, i called to make sure they had a shuttle service to the airport, i was told yes they did and it was free

breakfast was good.

tv remote, dishes, garbage can in kitchen, floors were sticky

only complaint was that the swimming pool area was so cold

breakfast with some amazing scones and variety of choices! staff was also excellent!

breakfast and dinner was excellent

pool and staff were incredible

friendliness of staffud83dudc4fud83dudc4f loved the pool, hot tub area

great location, great staff, very accommodating for families, great breakfast and dinner options

l the kids in one pool at a time way iver crowded

breakfast should have more varieties

the screaming kids and the people running up and down the hall to 1 am

breakfast didn’t have much of a selection

the staff called up to complain about every little noise my kids made because i was directly above the lobby and we were interrupting her quiet time

comfortable bed clean room breakfast was great nothing fancy just was i expected

close to airport, shuttle

friendly staff. free shuttle to airport

the hotel has a swimming pool and a gym

no free breakfast

via shuttle when we stay there

we would have liked having coffee available during the day in the breakfast area

at the breakfast bar was very welcoming and helpful during breakfast

beautiful hotel with amazing breakfast and pool

pool was clean and warm, the room was much bigger than expected, and the staff was awesome

the breakfast was awesome with diversity of choices and the area clean and nice setting

parking right outside the door. the rom was clean.

no room service at all.

the bar was wonderful. he rooms were modern and clean. the bed and pillows comfortable.

access to highway, convenient location, shopping close by, lots of parking, accommodating staff

parking and access was very good

laundry room gets missed lack of breakfast

was not appealing and was not able to take food back to room or risk a $50 cleaning fee, gym had only 2 of 3 pieces of equipment working, no towels or cleaning solution available, no

gym is poorly equipped & pool out of order.

the doors between the bed area and the living area - this was very helpful while traveling with kids

they are offering bagged breakfast which is very nice since covid most hotels that were offering breakfast aren’t now so

shuttle could open earlier or 24 hr

comfortable and clean room. amenities of good breakfast, gym and pool. plus free parking

shuttle service to airport was very convenient.

the admendities of pool, gym, bottled water, breakfast, laundry & shuttle

the person how is in charge of the breakfast is very caring

room service for the duration of our stay nor did i opt out

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i wish the restaurant and bar was open. no breakfast

loved to be able to take the shuttle to the easton mall.

very peaceful no wild kids running hallways

the room was really nice and it was quiet. the indoor pool was warm.

breakfast could be improved

more gluten free breakfast options are needed

nice breakfast, very clean. friendly front desk and breakfast staff.

excellent variety of breakfast options in the morning

kitchen counters tiny

when the sofa bed pulled out had to climb over to get to the door into kitchen.

good lay-out to the room with the small sitting area and the kitchenette

the grab and go breakfast could be improved.

only one trash can found, unless there was one hidden in cabinet in the kitchen

the suite was set up perfectly, with two bedrooms, two baths, kitchen and living area.

they provide sack breakfast which they had a wide variety

the kitchen staff told us there was no more syrup for the waffles

room was spacious. kitchen was adequate. breakfast was good.

- great amenities - free b'fast with chef on duty, ea meal was different, free parking, pool, fitness centre and wi fi

breakfast was great and complimentary

shuttle to airport facilities breakfast

comfort of bed, the breakfast

oh yes the breakfast bar was on point

free airport shuttle and cleanliness.

walls thin, we had kids running around hallways and could hear walking above most of the night

no leisure room outside of the room that kids were allowed in.

room, hot breakfast with variety of choices (bacon, sausage, eggs, omelette) bathroom had dove products like

i needed ride from shuttle but only for airport

the gym was very very hot, my room smelled of cigarette smoke, the continental breakfast didn’t taste

pool is not in service the laundry for customers broke elevator broke ice machine broke the manager is rude and does not want

the pool and gym were out of order and when a group of people were asking for their money back because of power

they did not have a gym as advertised it was under construction as was the breakfast room i believe it s because they

the pool and gym was closed

dirty everything is broken, pool,laundry, multiple things in the room

i travel for work so having access to a kitchen is a must

the kitchen is stocked with everything you could need

the full kitchen

the kitchen was clean and nicely organized

i like how there were a few silverware and dishes supplied for you when you needed to use the kitchen

pet friendly

microwave available anytime along with the ice machine and laundry

i really like the happy hour in the evenings and the breakfast wasn't too bad either

breakfast was behind desk because of covid

this was our best hotel experience ever! loved the kitchen, king bed, shower, and room layout.

there was a kitchen, stove, fridge, dishwasher, sink-included dishes, soap, wash-clothes

the pool was big and super clean