i loved the pool and the beautiful view! awesome costumer service.

very good breakfast. beautiful site.

of the el lago suite which was incredible , the calm and the serenity of the place and the lovely breakfast we had some issues with our booking and staff raphael did his upmost to accommodate us

complimentary, yummy breakfast included

eet) tamales and then a main

pool was not available due to covid-19

the pool was out of service although green semaphore

beautiful landscape and pool

but when i sat by the pool closer to the wi-fi router i discovered that the internet speed was crappy as well

pool was not what i expected it was dirty, the food a little pricy and no wifi were my room was because it was too far from the router

the parking attendant bent over backwards to help clear things with them

comfortable rooms with wifi, good restaurant nice atmosphere

this hotel for easy access coming from morelia, and close to centro patzcuaro, with a secure parking lot

parking was available for free which was appreciated

booking.com did not explain correctly that breakfast other than continental came with a supply

the continental breakfast is not the typical continental breakfast

the hotel included a wonderful continental breakfast consisting of fresh fruit, yogurt, artisan breads, fresh squeezed orange juice and coffee

is private and tranquil with exceptionally beautiful views from the guestroom, dining room, bar, and balconies

we called the bar and they said they would send the drinks but never came

very nice included breakfast, a lovely spa option

bar was closed early

given to the decor, lots of plants, and a good view over the town from the top terrace where breakfast is served

cooked to order breakfast

afe complement ) we like

breakfast was delicious

breakfast just satisfactory, but they did make it early for me on leaving day when i had an early

we had breakfast in the hotel on a couple of mornings and the food was very good

was a bit cold at night i wish breakfast was included / they had a la carte service, buffet is

very clean and such a beautiful hotel!! so close to el centro. wifi worked wonderful!

there is also good wifi at the hotel

breakfast was just good

parking is available but it's a couple of blocks away

internet; no elevator to the room on a third floor, no parking nearby

parking was a couple of blocks away, but honestly, it was not a big deal

we would happily return if we could find private offstreet parking

parking is not free as advertised. it is quite far from hotel

wifi was great

she also arranged for us to have laundry done

the staff were very friendly and they did some laundry for us, which was very useful

the only caveat is the bar and restaurant are expensive

parking, clean, nice staff

parking on site which is probably the cleanest prettiest parking area in all of mexico

parking secure. good location.

parking entrance is roughly

location, parking available near of my room, coffee and cookies available all the time.

excellent location with hotel parking.

the fact they had parking in the rear was super ideal since during this time the town is full of people

the breakfast has plenty of traditional options and is delicious

breakfast was outstanding and the style and aesthetics were just right for me.

breakfast is included and is just delicious

comfortable room, perfect location, superb decoration and landscaping, delicious breakfast, friendly helpful staff

most delicious mexican breakfast ever

exquisite art, could not ask more of staff, breakfast lovely and location absolutely perfect

the breakfast was delicious

super breakfast and a lovely central location

great breakfast

attentive staff, location, breakfast

breakfast was great

breakfast was great and the services was outstanding

a warm welcoming breakfast, gossip across the tables, a quiet read in the sun

breakfast was wonderful on a terrace just outside our room highly recommended

breakfast is great