clean; friendly, professional staff; great pool and hot tub; delicious free breakfast; wonderfully comfortable bed

room was spacious and comfortable

the pool and gym and breakfast were great

convenient to our plans'friendly staff'great breakfast'clean room'plenty of towels, etc!

gym facilities extremely dirty, missing weights, equipment broken, no antiseptic wipes or towels

we ordered in-room service and ate breakfast at the sundance cafe and both were mediocre for the cost

staff was amazing, from the valets, to the front desk, to the room service gil

room service dishes are left out too long in the hotel room hall ways

room service was also great

the pool is clean and big loved it the kids area was really nice also

breakfast was great.

the pool could have been a little cleaner

pool had a lot of bugs in it. breakfast could have been better also.

was gone by 9am and the pool was infested with bees so my kids couldn't enjoy swimming which was a major reason why we picked this hotel

pool and hot tub were open

like that you would have to pay a $50 fee to access the spa even as a hotel guest, which means that you are already charged a daily $50 resort fee in

the pool and spa areas in particular were exactly what i had hoped for

the spa pool and the pool with negative edge were pretty dirty

getting to gym and spa easy and quick

stayed here with our kids on our way to california for summer vacation

the resort charge/gratuity for room service was a little expensive.

the lady behind the bar went above and beyond when we ask for a cup of coffee mid afternoon

no bar at night

my kids were very upset about the pool as it was one of the highlights of the proposed stay

i loved the bar tender

i have always liked the westward look resort, look out bar and grill, pool and spa was nice.

upgraded us to a ground level room with no steps and ada parking right outside the door

the guy on the golf cart (i forgot his name-sorry) provided exceptional information and friendly advice (+) more city slickers with amazingly nice beds than fancy golf course style (+)in was easy and chris, the bellman, brought us to our room in the golf cart (-) they used the walk-way on the side of the room to park their maintenance/golf carts overnight, one behind the other (3 of them) so that we had to walk around onto the dirt, (-) one in a golf cart almost hit us on the walking path and didn t say anything as she drove past

wifi was terrible

the meals we ate via room service were excellent

large rooms, good food, room service

the location, the grounds, the views of the mountains, the restaurant, room service, the staff

the room service food was delicious

kept having problems with room service

room service food was a little

property had a very good gym,pool, and jacuzzi the staff were very friendly and the hotel is very well kept the hotel is

agoda lists 3 palms as pet friendly, which is correct, but does not call out any pet fees, which i unhappily discovered

bed with beautiful smelling laundry softener on sheets and towels

the landscaping is beautiful as is the cleanliness of the pool and grounds area

the main bedroom didn't get much of the ac at night so while my kids were chilled i was hot

the only thing that i was a slight bummer was the pool hours but i understand that due to covid-19 all properties are limiting the availability of

food, swimming pool and just everything is the best

rooms are spacious and clean. nice fitness room.

breakfast, happy hour and pool

breakfast was exceptional.. great bacon and eggs.

they also have an 'adult' pool away from all the kids which is great

lounge chairs at the pool were

gym pools tennis staff size of room balcony food options parking ease

to meet our needs, room size, friendly staff, and the golf cart ride to your room was very convenient

hotel gym was part of the country club

kids in the pool after 9 pm

the pool bar and legends bar

pools are not the greatest especially compared to the other local resorts but they kept the kids happy

also pool area was very impressive, wished we had brought our swimsuits

were told that the spa closed at 11pm and found that everything was locked at 8pm that night

front desk - a+ lounge -a+

spa was wonderful

breakfast was exquisite

the bar was fantastic

issue with room service trays not being complete

pool was heated. gym had a bike. breakfast was good. happy hour a bonus

i ordered room service the food was brought quickly and it tasted great

the amenities were also awesome

no dirt laundry bag

no room service. stayed for 3 days no cleaning of the room or fresh towels.

free wifi was slow, but great desk space for working if necessary

location and kitchenette worked beautifully.

they have made accommodations for breakfast, gym, etc

during remodel gym and breakfast is next door at hampton inn

good selection of breakfast items. the staff was very courteous. the room was very nice.

the hotel always looks great, the complimentary breakfast is awesome

the quiet outdoor pool and jacuzzi area with flowers and a fountain

breakfast was delicious, selection was amazing

very friendly staff. great breakfast options

so nice to have breakfast like omelette, ham, juices, fruit, bagels individually wrapped for safety but actual

multiple children right above us on the second floor that woke us up in the morning with all the kids playing and screaming but i know that is sometime inevitable

breakfast was lovely, to sit out on the terrace

that was a challenge with 3 kids under the age of

grounds here are nice with ability to walk an abandoned golf course out the back (keep in mind everything else was closed due to covid-19)

first front desk clerk at 2 pm was a young lady who wasn’t very knowledgeable about the golf course

nice big lobby. nice pool with a hot tub. close to a great running/biking path.

pool was amazing

the pool had a lovely lounging area and lots of seating

the bar staff has to be voted best in the industry

a staff member brought my son a beach ball and goggles to play with in the pool

nice rooms, super comfy bed, nice pool, and wonderful breakfast

clean, breakfast was great and the staff was super friendly and helpful

loved everything even though i didn't get the chance to try out the pool or gym it was worthwhile to have such a fantastic hotel to relax

the breakfast was above average, the coffee bar was well stocked

the breakfast was excellent with the scramble eggs being the highlight

the suite was perfect for a family with 4 kids

layout with pool in the center courtyard for easy access and lots of comfortable outdoor seating

breakfast servers were nice and

breakfast was great and the location was close to everything we wanted to do

loved the breakfast but i miss the waffles!!

fantastic convenience amenities, sundries, laundry room, and full kitchen with appliances

did think it was strange that it had a full kitchenette, but zero kitchen items in any cabinet or drawer

second time here. clean and new. full kitchen.

full kitchen - fridge, burner, coffee machine, toaster.

staff at check in and accommodated early check in(at a fee) but was worth it

it’s close to the gas station and a donut shop. they have a walk way over looking the pool.

says there is kitchenette

not have a hottub, lol , but the pool is beautifully situated in a very nice private swimming area

kitchen lacked any plates, cutlery etc

the sinks in the bathroom/kitchenette do

laundry, vending machines and a small but very tidy outside pool

coffee pot, no iron, no fridge, no laundry bag, no alarm clock no shampoo

they had a stove, tv, wifi, microwave, fridge, coffee pot... place was clean and comfortable.

also the laundry room was really dirty, like if i dropped a piece of wet clothes on the floor it would need

tv needs more channels, towels need to be larger, free wifi should be included

repairs needed; to cabinets in kitchen; dishes weren’t washed and i ran the cycle twice-detergent dispenser didn’t release

excellent gym equipment

proximity to grocery and public transportation. decent gym and free laundry.

the kitchen was stocked well with dishes, hot pads, microwave, nice

laundry and kitchenette - best part

breakfast was great, although they ran out of food on the second day of our stay (and we got there

i never make it to the breakfast so i not sure what they served

they did not have breakfast

hot tub and pool were working so thats a plus with kids

they were so friendly. breakfast was great. room was comfortable. beds were amazing comfortable.

the spa was dirty when we first got there and the tv volume was broken

love the spa tub in the hotel room!

the spa in the actual room

had to wait for coffee to brew in breakfast area no laundry bags for dirty clothes i had three preteen girls with me with long hair and only 2

spa - not functional front desk- not very welcoming breakfast - not open until after 7

housekeeping started yelling early in th morning everytime they put laundry in the

breakfast was very nice and just what was needed

the bed was wonderful and the spa in our room was just what the dr ordered!

near a couple of golf courses

hot tub didn't work, bathroom needed upkeep, laundry didn't work, key card issues.

pool was not clean for use and gym was closed

the pool and hot tub were nice as well

they downsized the fitness equipment

great room clean and comfortable. good breakfast. convenient location

courtesy by entire staff, especially gentleman watching over the breakfast service.

breakfast was good. the room was awesome. bed was really comfortable.

breakfast was always hot and fresh

lame breakfast

comfortable, clean and quiet, good breakfast and the pool.

breakfast was amazing. very friendly staff and very clean. definitely come back!

ev charging was a nice touch

of parking, even truckers can park within waludistance

didn't like the fact that the dryer was broken and i was not able to do my laundry when i was here because i was traveling and i needed to get that done so that really sucks

is very friendly & pool is very clean

the room was comfy, the bed was fabulous, the pool was great, and staff was very friendly

pool was quite small.

coffee at breakfast is bad

was awful,room wasn't clean hair in bed,bathroom& kitchen

small gym and the treadmill was out of order.

no handles on the kitchen cabinets and no groves for fingers which made then extremely difficult to open

no pool/jacuzzi like advertised, that was upsetting.

is laundry available at the best western next door, however not on site with travellodge

breakfast was somewhat limited but they did provide a hot sandwich, fruit, yogurt and cereal the pool/hot tub was open 24

swimming pool

room was noisy. i stayed next to the laundry room

covid19, the breakfast was monified to a grab and go brown bag breakfast which was just average

i didn't receive my 100$ insurance deposit until today. the pool looked greenish.

wonderful hot breakfast.

the small pool and the even smaller hot tub.

would have been nice to know the pool would not be open

breakfast was so great, variety on options and fresh and hot meals

the breakfast was good for self-service

great free breakfast. room was roomy. bed super comfortable. perfect location for our needs.

breakfast, front desk professionalism, layout of room cleanliness, quiet setting, amazing

lock on side door by pool needs fixing

music played by the pool was of a genre that wasn't appreciated by me, my husband, or some of the other guests

mosquitoes by the pool area, but this is not the fault of the hotel

there was plenty of room and the kitchenette came in handy.

the gym, and the water fountain outside my room.

great breakfast variety! staff very friendly.

the pool was great for our kids & grandkids.

updated rooms, breakfast had the necessary items and comfy beds

free breakfast each morning was great

you could not have your own beverages by the pool

too many kids no supervision in pool

breakfast was not offered due to covid. room was very comfortable, the recliner was a bonus!

didn't eat breakfast

laundry door was broken

breakfast bar had simple but good variety, room was clean, modern, & comfortable

laundry

the pool and gym

the breakfast was hot not continental which made my husband happy and my kids loved the french toast

my kids loved that the pool opened early

location central to shops, golf, dining

the pool was awesome

asked for a drink at the bar at 8:59 pm and the bartender said it was 9 and couldn t serve me

quiet, beautiful surroundings, great pool and good food!

wifi was indescribably slow in my room

no parking or resort fees

pool was too far away!

wifi included in resort fee, mini golf, clean, pool, hottub, fooseball, etc etc

size of the room was great with nice kitchen ud83dudc4c

the pool and spa should stay open until 11p.m.

i liked that there was a pool table etc

room was spacious and had a kitchen

all areas, including the pool were pristine

i was disappointed that the pool and hot tub were out of order.

pool,jacuzzi ,laundry room

bianca was able to get us an early check in so we could nap and relax before the wedding we were attending

i liked that everything looked cleaned.. breakfast was great. my kids enjoyed it.

i couldn't eat much more than oatmeal from it, but my kids enjoyed it

not enough towels in the room. and the pool was closed and it was hot..

pool was open, when other places in town had theirs closed

the breakfast was awesome and better than expected.

friendly courteous staff room was great pool and hot tub were very nice

the pool and jacuzzi area was really really nice

swimming pool was great and very clean

out, pool not open, breakfast stolen by homeless within 30 minutes of opening door, no laundry room still

very quiet small minimum amenities no laundry vending machines didn't have variety

laundry facilities, a lot of minor maintenance issues, i was really shocked when i saw the front

hotel is located on a corner, and has a gym that over looks the road on the ground floor

all the new furniture as well as the outdoor furniture, the bar and bar keeper was excellent and absolutely had the best experience

not use their breakfast bar other than the coffee

early check in and check out, rescue pets to play with, and when i complained about noise, someone

fantastic lobby with pool table, games and great bar.

amazing breakfast & location. fantastic staffs!

the staff were friendly, great breakfast, clean rooms, location was good .

but, the pool area was disgusting

good breakfast

great breakfast, friendly and helpful staff, great pool and jacuzzi, great room, comfy bed,

breakfast was great

would have been nice to know if i paid cash i would have to give them a $100 security deposit the pool was nice and they left it

breakfast was good, location is alright.

sadly we didn't make in time for the breakfast

breakfast was perfect, many choices.

the staff was great and i love the on site laundry

pool needed to be cleaned

things i didn't like was the laundry machines was super expensive

the laundry/ice machine/vending machine room was dingy and not particularly clean

i'm sleeping during the day laundry people were so loud and tenants it was ridiculous this mini vacation turn out into a

the pool...

we never got room service and i had to clean our own room

a cheery holiday atmosphere, staff was extremely friendly and willing to get me quarters for the laundry, and the facilities are ideal for a holiday traveler: a laundry room on every floor, a pool

homeless walking through the parking lot

room was far from parking and pool

stained carpets, broken blinds, spotty data and wifi service on the 3rd floor

the wifi hardly worked

gym was still close in oct 2021

got locked out back when getting pizza by the pool when it was raining

the pool wasn't open longer

wish they had a bigger dining area for breakfast though

i like everything i do wish that the gym had some free weights

the gym

loved the location it was close to the concert i wanted to attend and i always love that breakfast is included with the room, the beds were very comfortable

travel with kids, so i’m particular to having clean rooms and the necessary amenities

we especially enjoyed dipping in the rooftop pool and enjoying the great view of mt

nice bar, restaurant and pool

very clean with a nice rooftop pool and bar

rooftop bar with outdoor fireplaces

the pool was amazing

was next to the in-hotel laundry

i also needed late check out and they were accommodating so i would definitely choose to stay here again

there was no laundry which is a real pity

good location. great breakfast. wonderful pool. friendly staff.

breakfast was wonderful staff was awesome everything was very good.

room service but i understand due to covid,also the toilet would leak water sometimes so they need

too many kids in the pool. we could get in, but that not the hotels fault and can’t be helped.

amenities have been significantly reduced, major maintenance has been ongoing for months, and wifi is slow, yet cost has not bee reduced accordingly

it is a great location for us to go see are kids for the weekends

the bar closed at 11pm.

no wet bar in suite

the gym was ok

stayed over the weekend and it was incredibly loud outside with college kids partying late into the night

stayed over the weekend and it was incredibly loud outside with college kids partying late into the night

gym and pool was not open due to renovations which was not discussed when booking

i loved the snack bar on site.

i liked the modern feel of the lobby and enjoyed the outdoor pool area

the bar area set up was odd.

the pool area was inviting but i did not use it

didn’t get to try the pool or have the breakfast this time around but will return

the breakfast was very good with a large number of choices and very good quality

kids enjoyed the pool area and basketball courtyard, great location to shopping and entertainment

the place is quiet, clean and nice. they also provide nice breakfast.

it was a very nice breakfast

nice pool area to sit out by and near some restaurants

the layout of the hotel… our room faced the pool and hot tub.

clean grounds, nice pool

pool area had a nice hot tub

nice breakfast. pool and hot tub were heated.

i didn't use the pool but it looked nice

the extra towel at the pool

breakfast was good everything was nice and clean staff was great

the continental breakfast was awesome and consistent

pool towels were low at night

breakfast area was clean and the breakfast was good

location, staff, pool.

pool is in the driveway and for where it’s located realy near a park with homeless people it

swimming pool is across the parking lot, so not for the body conscious

they let us park trailer inside the wall

very nice large room. the swimming pool was crystal clear. the staff were very nice and helpful.

she made sure i had a great breakfast every day, and all the staff treated me like family and were extremely kind

i liked the full kitchen being able to have your own stuff saves some money.

have a continental breakfast that is great

the coffee maker was disgusting and if you’re calling it a suite with a kitchenette, maybe have stuff that isn’t disgusting to use

i loved the breakfast & everyone was so friendly & helpful.

breakfast and tea in the lobby was very good

everything was great. my son had a blast in the pool and enjoyed the waffles.

everything about the property, breakfast and the pool

am a believer in having a hearty breakfast, however, inn only had certain items that didn't fille up

they could have a better breakfats but the fact they even have breakfast is great

could not use the pool or hot tub and the lighting around the bbq area was inoperable.

room was clean and comfortable, we didn't try breakfast, but it looked delicious

the fitness center needed some weights.

guest laundry is out of order

the breakfast was the best we have ever had while traveling. great customer service too

easy early check in. maria at front desk

big beautiful rooms. definitely recommend the suite if traveling with kids.

especially with small kids

gym is also good

convenient location with ample parking, friendly efficient staff, and comfortable clean room.

super helpful staff gave us advice about tucson's historic barrios to help us in our exploration

on site bar and local beers were a huge bonus

in the bar of the hotel was heard in the room, but the woman who checked us in made sure we were aware

is a bar resturant hotel so you can't be an early to bed kind of person

restaurant & bar service attentive and accommodating

except for the bar called the play ground raging loud music all night

pool is not heated.

nice little bar by the pool overlooking part of downtown

nice little bar by the pool overlooking part of downtown

rooftop pool, great view of tucson, and great location within walking distance of everything

love the location, the bar is wondering, the food was outstanding!

excellent bar with good craft cocktails

we had room service for breakfast

the bar area is beautiful though

breakfast was good i enjoyed your staff at the bar and front desk

good amenities including a pool, gym, and smart tv

great breakfast

the breakfast was great and facility was clean

location, pool , breakfast

room size is great and the pool across from the downtown cathedral is stunning

the pool area is also very nice

has plenty of towels, good water pressure, good shower head, large room, full kitchen, comfy bed, extra blankets, great free breakfast and wonderful

lack of healthy options for breakfast

i really enjoyed the fact they had the pool side for the children that was a really good plus for them and they were just overall the best

rooms were big and loved the long counter and full kitchen

parking available

parking is for free

is a bar next door that has outside seating

good wifi - 5-minute walk to a great, mexican restaurant (charro) - comfy swimming pool - 24-hr access

it truly felt like a home away from home the jacuzzi and pool in the backyard were an oasis from the hot day here in tucson

breakfast was cooked fresh and thoroughly enjoyed by all

dora was a wonderful hostess. i feel like she became our new friend. breakfast was great!

lovely, thoughtful innkeepers, high quality amenities, sumptuous breakfast, and afternoon happy hour

delicious breakfast, evening happy hour, and a courtyard garden too

did i mention the breakfast

need more gym equipment

the restaurant can be less formal and expensive, the bar is awesome and cafe.

great location and very helpful staff. very modern and good pool too relax in.

staff at the bar wasn

property is clean, beautiful photographs on the walls, attentive staff, nice restaurant and bar on site

great breakfast with name brand breakfast sandwiches.

pool , front desk reception employee is awesome thank you see you next time

continental breakfast

didn't think the pool would be available because of the season

beautiful remodel friendly staff great breakfast.

breakfast was very good and offered plenty of choices

was cold :) breakfast was filling and wonderful, pool and hot tub were exactly what we wanted

breakfast was good and good location

gym equipment are all non functional

breakfast was good. beds were comfortable

pool laundry and a bar by pool!

no breakfast sucks no pool sucks

pool was not open & laundry room was hot.

the pool was unavailable. weak water pressure at times.

pool laundry and a bar by pool!

the vibe. the art. the almost of outside seating. the pool. the bed. all of it.

great style and vibe…it had everything we needed…a restaurant, bar, pool, gym, comfortable room

the pool area is also a nice hangout area

pool area is soo nice

we ate dinner at the bar and it was super yummy

nice and clean. nice swimming pool.

nice pool

the manager allowed me an early check in

the pool was refreshing very quiet

pool

we tried to sit outside in the chairs by the pool but couldn't because the pool was not open

breakfast was skimpy

was nothing that i didn't like about it i just wish they had more selections for their free breakfast

they did offer continental breakfast so i was able to grab some juice, fresh fruit and pudding cup daily

pool area was very dirty

ud83eudd70the bunkers are a big hit for the kids

the pool was very nice and there was plenty of seating in and out of the shade

it was fun and everyone was lovely. great with kids

enjoyable for both myself and my young teen kids

there was an oatmeal bar for breakfast, instead of the yucky continental breakfast at most places

clean, building and parking lot well kept, very good breakfast.

the bed was very comfortable ud83dude0c the breakfast was too die for and those eggs were something

breakfast was exceptional

breakfast was great with a wide selection.

good selection of breakfast items. rooms were quite and clean.

very beautiful scenery all around the resort, lazy river, pool slide, gym was super nice

- due to covid and not additional amenities and having to get own food and no room service i think the rooms should have been discounted

check (they weren't being bad, just kids messing around and splashing, but there was a separate pool more suitable for that and parents did not correct them when they did splash other guests) (-)and some of the hotel staff were incredibly rude to the cosplayers, especially about the pool and photographs (+)hotel grounds, great/large pool area for adults and kids, excellent adherence to covid mandates, and large, comfortable room (+)loved location it was beautiful. loved pool area and frozen drinks a must!! (-)pool service of food drinks ended early (+)beautiful views, pool and deck areas are awesome. (+)staff, pool, drinks, entertainment-great! (-)only complaint was the staffing at the pool area (+)we had a very relaxing stay. my only critique is that the pool deck areas are too dark at night (+)very friendly staff, excellent food, well-managed pool. easy parking. (+)collection of swimming pools, free tequila toast nightly at 5:30 p (+)i liked the bathroom and the pool

bar salad and sandwich were great

the starr pass golf courses, although extremely difficult were a joy to play and donate golf balls to

do not stay in rooms anywhere near the boilers/laundry (or downstairs because you hear every footstep upstairs), we were 2 down

so many amenities…fabulous pool, arcade, gym, shaded hangout area and laundry facilities

good value in tucson, lots of space, free arcade games, secure parking, fun breakfast with automatic pancake maker, very friendly

an excellent breakfast spread and top notch staff that informed us of fun things going on locally

the price was great and the breakfast was really the star of the show

at kino sports complex pool was under construction

location of the room was the problem - right across from the laundry which was running until late at night and the back door used by loud people until 1-2 am

enough parking for oversized vehicles, trucks, rvs, we are traveling cross country in moving van

the heater was amazing, breakfast good, laundry service good

breakfast is good

laundry appliances not clean rooms also needed to be wiped down after check in tissue: jst a small

value, room was good, tv, air conditioner excellent, good parking, laundry facilities, great

vending machines and laundry facilities

it's quiet and clean. it has a laundry facility and pool. the staff is awesome.coveinet.

on-station laundry machines on 2nd and 3rd floor that actually worked

the kitchen, the staff, cleainess of the prperty and room upgrades ..

the pool area is super clean, the parking lot, sidewalks.. great prices..

laundry area and full kichen

swim pool

they allowed us a 30 minute late check out which was nice since we arrived late