best part we had the pool to ourselves, the only disappointment was that their restaurant was closed during our stay

gated area with security for parking.

overall everything was great! staff in front desk and parking lot where super nice and friendly.

i believe a golf cart to transport guests from parking lot to lobby would be a wonderful amenity

parking lot had some dark shady spots.

courtyard layout for parking motorbikes

check in, pleasant and friendly staff, clean rooms, comfy beds, ac worked great, great breakfast, good towels

nice room and breakfast

clean, lovely facility, comfy bed, tv, and wifi

new hotel maybe in future pool

parking was ample and we were able to park right outside our room doors

how the glass doors don’t have a visible sign my kids bumped there head

hotel does not have a gift shop yet, and i didn t see their awesome gym mentioned anywhere

we asked to use the pool and hot tub facilities and they quickly turned on the lights and the bubbles in the hot tub

there wasn t an indoor pool.

was a wedding that same night people were being a bit loud kids running in the hallway at

it was so stressful to be witinh with kids in

clean and a nice breakfast. coffee machine is a nice touch.

breakfast was really good - fruits, veggies, meat and all dairy cereal and breads

have more breakfast options available

breakfast was so good

when you choose the breakfast included option it’s a really good breakfast

decent gym (weights)

parking was a little bit packed and the some of the laundry machines were out of service.

gym but with essential for a good training

gym is right next to the hotel

is way too smail for someone who's planning to cook and mot spend money at restaurant each day, gym is lacking in

breakfast

having the movie theater, casino and stores across the street were a bonus

breakfast was excellent!!!!!

its very clean and breakfast is great

from checking in to the goood breakfast this hotel is great staff friendly

of money charged against your credit card to open an account for food in their restaurant and for room service

get to use the pool or little gym room

gym. sauna.

the room service needs to stay open for an other couple of hours in the evening.

the restaurant didnt get my orders right 50% of the time when ordering room service

location and friendly staff and breakfast

from check in to check out, no hassle and breakfast buffet is a big plus

breakfast was different than what i was expecting.

maybe more options for breakfast.

no swimming pool and not really close to downtown.

would ask for food or extra towels and sometimes they would bring

small pool but the kids still had fun.

having an ice machine near the rooms, having to call room service or go to the bar and ask for it

you were forced to keep the door closed to use the toilet which is a con if you go with little kids because some of them are afraid at night and want to keep the door open, and lastly we

room service aren't as attentive

breakfast had a very limited selection, wish it offered more variety.

breakfast was so delicious fresh food

property was very clean, perfect location and great breakfast

the breakfast buffet is super simple.

the breakfast did not have frijoles. ( being mostly mexican food.... well, frijoles are a must )

unprofessional roomate was suppose be ready at 3 and was not ready til 4 then ask for late check out they say no plus never answer phone on the

breakfast was very nice.

the breakfast, considering it's free, is more than worthy it

i like how they offer free breakfast in the mornings really good by the way !!!!!!

though the hotel is undergoing some renovations, everything was up and running including a hot breakfast bar and guest laundry

they also included a free breakfast for the next morning and it was buffet style and very tasty

breakfast was good and the service was exceptional from the kitchen staff

called many times to the front desk and nobody answered nigth and early morning,the airport shuttle did not had a driver,i had to pay an uber early morning to get my

every thing except the breakfast was cold not hot of eggs ..no bread,soup was cold too..

proximity to the airport and availability of shuttle to the airport

there are nice eateries near the hotel and the aereoport is 10 min away by shuttle

no shuttle from airport to hotel.

the shuttle service they offer to take us to places near by was such a convenient amenity

appreciated the fridge, hot breakfast, early check in and free shuttle to the airport

just a view of a parking lot from the room

wifi did not work for us

really liked that we were able to pre check in and get our wrist bands to go to the pool while you wait for your room to be ready and sometimes you can get into your room before

beautiful art work and spa and room service

there is wifi), coffee is no longer provided in the room, and there is only self parking

beautiful art work and spa and room service

hotel was great and very clean rooms very great breakfast. i recommend this hotel

clean, good location, the breakfast delicious

very attentive staff great breakfast security on site felt very safe clean and well maintained.

everything was ok ! especially the breakfast.

everyone was very polite, clean at all times and breakfast was delicious

second time staying here and really enjoy my stay. the breakfast tops it!

staff, clean, new feel, location, the view, gym, great simple breakfast selection, 24 hrs coffee

was perfect, from beds/pillows to shampoo and lotion, the included breakfast was a plus, i have nothing but good great comments about you guys

gym is very convenient

it has a safe and have good breakfast

a nice breakfast in the morning

area is peaceful. clean ..lots to do. fitness center...pool jacuzzi

the staff were super nice and we loved the shuttle van to viejas casino

the pool and spa are heated and very comfortable

parking

regular spot clean safe good parking very reasonable prices i recomend the hot dogs across from

everything is secured from entrances to parking.. really clean and profesional service.

breakfast was delicious

no breakfast included with my stay

quick room service

the beds we're very uncomfortable, & i have a rash on my face, hot water took 15 to come out hot, wifi off line, construction was loud, & charged for ice , power went out due to construction etc

location. we love the room service and staff is great. mr. hernandez at the front gets 5 stars.

room service was great cleaning was great parking was

parking close to rooms

wifi was awful, i had to purchase a sim card to be able to work.

very clean. secured parking lot. cool working a.c. hotel staff very friendly.

and my room doesn't have wifi signal

ac and room service

wifi doesn t work like ever only for like 15 min n then the signal is gone other than that it was

was sick)

i didn't get breakfast, the staff was nice to me the first day

ly fruit/cereal)

room is huge, 2 tv s!! comp breakfast

price. the breakfast that was included with the stay.

had tried the heater which nevered worked we had ordered blankets when we arrived so we had the kids covered

was awesome, the food and room service was top notch

and enjoy it in peace but they won t let you do that for some reason although they do allow room service which i found to be a little bit strange so that made me sad but i understand they

my room had access to patio that lead to pool which was very nice

the pool needs updated

swimming pool furniture and floors from winds picking up clean dirt from surrounding greenery

with parking inside, it felt very safe

cleaned because we had medical supplies in there which we didn't mention be simply asked for no room service, when we came back from our medical appts they had gone in and cleaned the rooms

noise, people in parking lot

jacuzzi and pool are always cold

staff was super sweet and the spa

some items in the gym didn't work like the bike

where kids so noisy

the only friendly people in the hotel were the people in the spa and service room

parking spacespace were a little tight for a ramirez 1500.

we also enjoyed the bar they had and all the staff was really nice and attentive

liked the fact it had pool

wished pool and gym opened earlier than 10 am

the location, the parking locations, the pool.

the pool was nice and warm

needs more staff at the tables in lobby and bar area

they have food and drinks at the pool

laundry service, working elevators, and room service menu had a variety of options

wifi didn't really reach 1816 reliably to do a zoom meeting

is my family s favorite hotel in tijuana, my son loves the high building and the views of the golf course are perfect

breakfast in bed was unclear and so was charged due extra for bacon

great rooftop bar and restaurant

breakfast in the morning in lobby, with moises as server, excellent

our room and bathroom was beautiful…ud83dude00wow wow wow spectacular rooftop bar and pool

i had a nice delicious steak at restaurant on roof top by the pool

buffet breakfast was excellent !!!!!

like the buffet and mimosas by the pool

that i could not pay the $13.00 for breakfast we had to pay $17.00

clean and it had restaurants and a bar inside they had taxis there or coming in very often

three restaurants: we had an amazing breakfast at one, lunch at an intimate italian restaurant for lunch, and dinner at the rooftop

great staff. nice rooms, gym . breakfast was included. nice safe location. would stay again.

room service is great with good food at reasonable prices

room was very clean! room service was prompt and delicious.

we also dined at the restaurant and had the breakfast buffet, absolutely delicious

we ordered room service several times and norma was our fantastic server

the breakfast

have loved to have room service

also hot food can be bought at the bar which minimizes not having room

staff and great breakfast! location was also great as we walked to great restaurants each night.

no restaurant means no room service

no too clean and nothing in the kitchen was good to properly cook. the wifi is not good at all.

pictures showed a full kitchen

com the room i was showed was a good size and had a kitchen

kitchen

even a 20l water bottle, all the staff in the kitchen from a pan to knives

everything is nice breakfast was delicious

nice clean hotel, good breakfast

wasn't very clean, the gym only had cardio equipment and no free weights, the price for this hotel was slightly more

also the complimentary breakfast is a plus and after 1pm they stored my luggage while i went out to kill time cause my

the sound penetrated our room that sat above the gym and woke us up really early to a type of hammer sound

super clean and great staff! love the bar area

spa was awesome now they really give you your money's

pool is closed due to covid right now and no spa tub in the suite

and has plenty of on-site amenities like a convenience store, bar, restaurant, and spa (we did not try any of these)

location. location. location. they accommodated a late check out

breakfast was good

no option for room service for lunch and dinner

was great super clean friendly staff reception was super nice and their room service and housekeeping was great will definitely stay here when traveling to

ubication, breakfast

was new and clean, offered free full breakfast with fresh fruit and eggs

the pool looks awsome

pool can be cleaner

breakfast,friendly people

breakfast was the best

building i was very surprised, great lobby and pool

i was able to use the gym which was equipped with a good amount of exercising equipment which was also clean

the breakfast was to simple . i was expecting eggs not a sandwich. but ok

the website did not advertise that there isn’t a laundry room

we had the continental breakfast and they had a good selection

there were no towels nor water at the gym

the food and the pool

the gym, too small

i did not have enough time to use the pool

pool hoirs

have a restaurant in the hotel and deliver to your room also you can order from the bar great liquor wine beer available

fast check, outstanding breakfast, oustanding window views from room, clean bathroom

the location, service at the entry and room service

was clean, good restaurant to eat,and the gym was clean with lots of equipment to have the best workout possible, super clean pool

beautiful view of tijuana and we will definitely be coming back to take advantage of some of the spa options

a, gym, restaurant, pool, jacuzzi, etc)

wifi really didn't work

breakfast is great, nice, safe location, restaurants nearby

clean, breakfast included in cafe nearby, wonderful personal and location

the room was extremely clean and comfortable. the parking lot is secure at night.

the bakery behind and good breakfast.

staff and clean property, also great selection of choices for breakfast

room was perfect for my kids they enjoyed the space and loved the view

full bar great dinner and breakfast did i mention casino inside, ontop of elegant

wifi was horrible.

bar casino restaurant very good service

1. little noisy at night time . 2. wifi signal go on and off and speed is terrible .

wifi a bit slow

conditioner and free wifi at a convenient location for an unbeatable price

worked fine, because they have different wifi networks, i actually had to use another from the one they asked me to, because that one didn't

wifi was fast and easy navigation

there was a restaurant and bar in the hotel

there were elements that seemed worn down and the bar was closing early

the location, bar and breakfast.

it’s close and everyone was friendly and respectful, we went to the bar at night and they make us fell welcome, the breakfast in the morning was delicious and the lady

comfy, close to everything, easy access, free parking, excellent breakfast.

early check in, friendly staff, parking, comfy bed, good water pressure, complimentary drinking

secure parking and very quiet

is very safe and parking located in a secure security monitored central courtyard

parking space was to small

i also enjoyed the central courtyard parking, meaning any where you park in the central courtyard you will be able to see your car from

breakfast choices.

parking

no parking

clean, close to downtown, parking available.

clean. the terrace. room service

room service

breakfast issue: my booking included breakfast, which was prepaid; however, i was informed that

sewer gas smell and breakfast was not provided

don't have a free a breakfast it said when i booked, lady said they remodeling the kitchen but i didn't see nobody

there is a attached restaurant and bar with a very nice balcony with a view

the website stated there was a restaurant and bar onsite but when i arrived both were closed.

staff, excellent maid service great restaurant and bar with sports tv sunday buffet was

the bar is still closed.

restaurant and bar closed

no printing laundry or tea kettles

the ac worked, it was pretty clean. the pool was cool.

there was no water in the jacuzzi and the pool was dirty

was stained, the plastic or wooden chair for the desk was dirty, the room smelled bad, etc, the pool was not at all what we were expecting from the

from simple things like no cable or internet on both tvs to the pool and jacuzzi being too dirty to use

parking across the street next to caliente casino

breakfast is included at the choice of two different restaurants

may not have a bar or restaurant inside but there is lots of bars and restaurants everywhere near there

restaurant no bar not allowed to smoke anywhere the hairdryer, mini split and hot water didn’t

i wanted to get a candy bar and a

parking infront of my room

water went on forever, room was good size, strong wifi, cable tv, close to restaurants and friendly staff

characters lurking in and around parking lot all night long

wasn't allowed to have any company couldn't have an extra parking space place was hell on

place is dirty didnt get resescet didnt get wifi pass code just not up to par with the motel

downtown and parking

don't have free breakfast

the location does not have an outdoor pool area it would be resort if it did.

wifi was very slow to the point of not worth using

lack of 24 room service.

rooms were beautiful, the staff was friendly and the breakfast food was delicious

breakfast was excellent. location was excellent , staff was very friendly.

staff was great, friendly and helpful. early check in.

this is a great place to stay it has free breakfast

on site is safe, many things are within very close walking distance for shopping, restaurants and bars

nice location nice breakfast selection

they have a security guard on duty, parking on site is safe, many things are within very close walking distance for shopping,