pool was incredibly hot and not too enjoyable

location and the breakfast was wonderful

location, good breakfast buffet each morning.

convenient location and great breakfast under the circumstances

location and ev charging, also dog friendly

of the big reasons i picked this hotel was for the heated pool, that was not working

the pool was very nice to cool off from the phoenix sun

william at the bar was amazing

i went into the indoor pool and found no exit steps for the disabled to help me get out of the pool

comfortable beds and quiet rooms...the bar and breakfast were very convenient.

good staff and cleaning crew. pool and breakfast was very good hotel modern and clean

the pool was the perfect temperature and just what we needed on a nice hot day

the complementary breakfast was perfect, the cleaning staff was great, the welcome at the front desk was friendly

great staff, good breakfast, nice clean pool area

wish the pool stayed open at least till 11pm. especially on the weekends

are a family of four which includes my husband, myself and two kids ages 5 and 8

breakfast selection

the pool was great

great breakfast in the morning

apartment was spacious, with all the necessary amenities: lounge, separate dining area, kitchen and even a desk

if i had to find something to complain about it would be that the pool towels are small and thin but that’s me looking for something

the breakfast was really good, the pool was clean and the people who work here are very nice

me and my kids have bites all over us from feet to neck

it's super clean the staff is excellent, breakfast is very good, the pool is clean and warm

the room was good, beds were comfortable, and the complimentary breakfast was

pool was a lot of fun

nice breakfast

kitchen area is nice, though does not contain any towels, paper or cloth, dishes, etc

staff and breakfast

pet rooms are down the maintenance hallway past the hotel and guest laundry’s as well as the employee staff room

nly when asked for it)

were a little slow getting food out for breakfast

gym, swimming pool, breakfast

sheet that's in the room for room service

wifi, shampoo

breakfast was great, and pool was open that was nice.

00 pet fee, they stated they were pet friendly however the $25

breakfast was great, and pool was open that was nice.

was large , coin-op laundry was a big pluss for me

was clean, nice, it had a refrigerator, microwave, blow dryer and an awesome continental breakfast and the beds were cozy

new property, clean. breakfast was very good.

breakfast was awesome

the pool looked very welcoming but didn't have time to use it

the location and the breakfast. the staff was very helpful.

clean comfortable room! would stay again! great breakfast!

hotel at a great price with a nice pool

pool temperature was perfect

paliverdie blooms blowing into pool

shady looking occupants. pool was out of service. seems we should get a small refund for that.

the pool was closed

the pool was not clean when i tried to go swimming

no pool and very pricey

wish there was a pool.

thd pool could have been cleaner and warmer.

breakfast was excellent because of the many options

the pool was nasty and not filtering but said was open and ready to use.

clean. excellent staff. great gym.

breakfast

located, restaurants, fast food , shopping and and close to stadium the breakfast was pretty

friendly, helpful staff excellent breakfast location room size, cleanliness free wifi parking

service was excellent, breakfast, late checkout and location.

good breakfast great staff great

clean, nice room, nice fixtures, good breakfast

laundry available

laundry room and good housekeeping

my kids enjoyed the pool

no stopper for the tub and gym was closed

proof rooms; good breakfast daily; free parking; great wifi; laundry and fitness availability; kind workers on every

fantastic breakfast, with smoothies. saltwater pool.

proof rooms; good breakfast daily; free parking; great wifi; laundry and fitness availability; kind workers on every

pool closed at 10:00

breakfast is awesome

close to a lot of eating. breakfast was good. great price!

very nice room and pool. nice staff and breakfast. we would stay here again!

located to restaurants and shops, very comfortable and clean, the pool and jacuzzi looked great (i wish i had packed my swimsuit)

pool area and amazing water

i liked the breakfast

few breakfast options.

pool water on warm siden

stayed here multiple times and now they have breakfast that was fresh and had everything you could imagine with different selections of great

the pool area is small but clean

the laundry room came in handy

accommodated an early check in for our baby to nap

at pool were quite loud, sound barrier into rooms could be better

breakfast grab and go.

very good breakfast very well maintained overall very good i'd recommend it to anybody

perhaps more shade in pool area.

not only that, but this is an extended stay, with a little kitchen, and there wasn't a single cup

there was a vending machine and laundry available

room was very tidy and the kitchen was in great condition

the room were clean,staff were friendly, and they also have a laundry room by which is perfect

they advertise breakfast. coffee and energy bars isn't breakfast in my opinion.

allows pets, kitchen

kitchen was well appointed

things: a badly cracked plate in my room, dirty bathroom sink, a drawer in the middle of the kitchen cabinet that would stay shut/,closed, and a dirty partition between love seat and bed

it was nice, clean and the rooms where nice. the pool was clean and staff was nice.

clean the room was and the silverware they had in the kitchen

we had everything we needed at the hotel: breakfast every morning, laundry room,

enjoyed the 2 bedroom rooms with separate bathrooms for the kids.

the rooms, comp. breakfast and really nice staff. thank you!!

clean rooms and breakfast was great

the pool and the room were really nice

walking distance to places we wanted to go. heated outdoor pool and hot tub. great breakfast.

grounds were clean, and the free laundry was just what we needed

the size of our room for all of us and the pool area

wish breakfast was better.

the patio out to the pool was a bonus and spent a lot of time out there with the heat

free shutte provided to take you to the casino or westgate

wifi was unreliable

from ohio to arizona to pick up my great nephew's and i wanted a nice hotel to stay with the kids that had a pool

from ohio to arizona to pick up my great nephew's and i wanted a nice hotel to stay with the kids that had a pool

the staff was very friendly and helpful. the pool was very nice and the breakfast was very good.

great breakfast, great room, great location, great pool. just perfect!

management was very supportive after someone tried to steal my car in the hotel parking lot

shuttle service to and from the arena was awesome

the hotel s pool was a plus

the breakfast was great

location, easy access to shopping, great staff, good breakfast

also, waffle and breakfast bar was unique and enjoyable

pool, bar, room

the breakfast was the best of all the hotels i've stayed at

facilities and amenities like the gym & laundry are available 24hrs too

location was great, breakfast was good and the king rooms were very nice.

it was also in a perfect location to the gymnastics meet and the nearby amenities

gym facilities are very limited

great staff, great location, very good buffet breakfast

staff, beautiful room and great breakfast selections

did not eat breakfast but we used the microwave for morning coffee and enjoyed the bar as well as the fitness room

lobby had a bar and cool places to sit

room was spacious and clean pool was opened so that’s a plus when you have kids coming with you i love the hotel it was a good get

night 8pm bar tender had left when we had been waiting to get drinks thought that was rude

we loved the decor and games in the bar area

room service was delicious and came to our room in 25 minutes

nice, clean hotel with beautiful outdoor pool & hot tub. everything was great.

hang out by the pool, room service and the bar looked like fun

the room service was also timely and delicious

everything was great. pool and hotel are large.

kitchen. bed

breakfast was amazing

and nice size with small fridge ,sink ,silverware coffee maker it was like a small kitchenette

breakfast was absolutely delicious and the location was good

double queen room clean and very roomy with sitting area and full kitchen ( minus stove/oven) staff super friendly

pool was tiny and so was the gym

was great, close to the ice rink, casino and dining/shopping

asked for laundry soap to purchase since i was informed they had free laundry machines and wanted to wash our

to covid-19 i understand the selected breakfast choices but they were healthy and fresh

lounge and gym area

check in easy very friendly staff loved the pool and

never received a new soap bar to replace the used one

pool area very small and in the shade in the afternoon.

in back/side of the property-be aware of potential loose flying golf balls from topgolf

was nice and clean staff was amazing room was a very nice size the bar was also amazing food and drinks 10 out of 10 the hotel from out side was clean and very safe

the room service breakfast was not very good. the room could be updated some.

we didn't play golf this visit but will definitely be back to play on the incredibly well groomed course

the spa is amazing! the staff is amazing! a must stay even for locals!

my kids had so much fun age 3 -16

room was clean, service was excellent, pools were enjoyed by kids. grounds were gorgeous.

no towels at the pool on sunday

loved the breakfast

breakfast could of been way better and to be able to clean our we had to stay for 3 nights which i

service, gave us a handicap room which was great of us due to elderly traveling, love the pool and had great hours to

pool area kind of small.

air conditioning issues, continual issues with the keys not working, room described as having a kitchenette and i was told that that equals the microwave and refrigerator that barely cooled

room was clean and breakfast above average

breakfast y coffee excellent

the pool was dirty and not well lit.

pool

didn?t have a bar. breakfast was good.

hot breakfast items were cold and hard. sheets stunk like sweat, kitchen towels stained

it's a extended stay hotel with full kitchen

huge room, comfy bed, well-equipped kitchenette

there was a complete kitchen in the room it was a small condo.

staff was amazing with accommodating our early check in request and made sure our room was ready to go and took the time to call and let us

were very comfortable, location was perfect and breakfast was absolutely wonderful and a very generous variety of items

not enough staff in the kitchen

very friendly staff, many dining options close by, good fitness room, pool and hot tub

booked this hotel for my parents as well, because they are elderly i requested an early check in

the pool area was small and uninspired. the breakfast bar was poor.

the breakfast could have been better

cleanliness, location, and breakfast.

pool green and dirty....would clean open and then close it a bit later

didn't like anything although i didn't like staying in the second building i rather stay by the pool it's more

the pool

pool was awesome and property is secure great location!

the pool was a lil bit to warm even in the evening.

in and out of building, awesome breakfast service (gentlemen attending breakfast was very attentive and served good breakfast

the breakfast and beverage selection was great, along with the holiday decoratiin..

the eggs were not great. besides that, the breakfast was wonderful.

the people were nice, the breakfast was good and the place was clean

my kids loved the place, the games and the breakfast.

was great near many shopping areas and restaurants staff very friendly quiet hotel and very nice pool breakfast staff person was

breakfast food was very good and warm.

they made a huge mistake which caused me to almost be stranded with my kids

my stay was quick would of liked to be able to enjoy the pool

clean, great breakfast, nice staff, accommodating, huge room. we very much enjoyed our stay.

spa bathtub was slippery, needs slip mat or texture, but extremely relaxing.

king suite with spa bath btw

they accommodated our early check in request.

room service was great

spa tub in the bathroom. efficient heating unit. comfortable bed.

the included breakfast was the best part as it was delicious

i don't drink coffee. i liked everything the staff, rooms, pool etc

breakfast was good but not enough

breakfast was huge and service was great

your into free breakfast

jacuzzi and pool light up mirror inside the room located by wafflehouse

the free breakfast included waffles, which was great

the breakfast is so good

room to park big truck

a warm swimming pool would have been nice!

breakfast was standard but fresh and clean area

the first room i was in was next to the laundry facility

the breakfast had more variety than expected

pool and outdoor area was clean

no laundry facility. cost was high for the service provided.

they came from kitchen refrigerator cold

breakfast was good too

kitchen staff was very friendly and helpful, the same goes for all of the staff

food was ok but no fault of the hotel, just covid restrictions preventing normal breakfast from being served

pool closed for several days

the bed was comfortable, the bathroom was clean, the kitchen had the essentials that you needed and there was an ice machine

breakfast menu was limited

breakfast was weak

the kitchen option.

the room! comfy couch, awesome kitchen, very good view.

mini kitchen in room

we also loved that there was a kitchen in the room but also restaurants, and entertainment around the area

the hot breakfast was a hit as well, plus the pool was very clean

for example, if there was high traffic by the grill and pool area, the trashcan got full quickly that guests would just put their trash on the floor next

it had a kitchenette, along with dishes and a dishwasher

the breakfast was exceptional. room very clean and beds super comfortable.

breakfast was a little limited compared to the past.

very comfortable. classy, clean, quiet, aaamazing breakfast.

breakfast could have been better but overall stay was awesome!

hot breakfast, minimum housekeeping, had to call desk to replenish coffee

com under my husband name but also in the description i put 2 kids and two adults we always stay at the hilton or and holey by hilton, so i called y husband put

they had options for food nearby but the best was they had a bar with food options near the lobby area

i didn’t like that we all got kicked out of the pool right at 11. i mean we were all quite

i live in goodyear, the ac broke in our home for the weekend and i stayed here with my kids, ended up being a great staycation

the lobby and outside seating next to multiple fire places as well as the heated pool and spa.

pool was great

was able to do a load of laundry but one of the washers wasn’t working and it was definitely busy

the pool was very nice as well and everyone working there was very kind and helpful

pool was small & out doors.

staff was very friendly and helpful, big suit size, great complimentary breakfast and dinner and location was nice

the room and pool area

pool not taken care of room 310 needs new plumbing

pool was closed

location of the pool- right by a busy street, no chance of relaxation there

the pool was not heated and ice cold so unable to use it.

that i was actually able to sign up for rewards to have a late check out. the service was great.

pool is detached from the hotel and small

there was no umbrellas at the pool

the breakfast was

everything. simple process. friendly people. huge room. good breakfast

the size & quality of the room, the pool is huge, & friendly staff. overall great experience.

your coffee bar downstairs made 2 of my kids sickud83eudd2e 30 minutes after drinking it

the wasn't ready and clean but still a good hotel just the pool

bad it was good but no blow dryer little fridge didn't work and i think there was kids upstairs because at night you could hear jumping and early in the morning

pool was refreshing ,really liked the sofa bed the shape was cool

breakfast on monday morning did not have the same offerings as the weekend.

free ev charger, clean simple rooms, hot breakfast.

nice room and breakfast was good.

staff, excellent service at check in and a variety for breakfast

were really disappointed that the hours for breakfast change through the week and we weren’t reminded, so we missed breakfast on our last day

just more towels available by the pool-restocking the towels.

breakfast is excellent. location is just off interstate.

a little better breakfast

limited pool quest.

son thought pool needed to be cleaned but loved the fitness area

the laundry room. that was a surprise. friendliness of the staff.

breakfast was ok but corporate still had covid precautions- so no hot breakfast

wendy was outstanding and accommodated us for an early check in on sunday

place was very nice. breakfast was great.

was quiet, the room was comfortable the beds were amazing the breakfast was good the smell was great unlike other hotels that smell like complete cigarette will

room was inviting smelt well and had full kitchen

we were on the top floor. parking was good. staff were very busy but helpful.

went to work my golf cart was in the parking lot in front of my room when i got home from work

the staff from the front desk to the parking lot

it's great having a kitchen in the room; we always like this as an amenity

no shower curtain. screaming kids in hallway until 10pm. holes in sheets.

the pool was nice and reception was providing cooffee

do not book a room above nor next to laundry

like kids, i do

got kids

the free wifi and i got a late check out til noon.

they allowed early check in

they gave us an early check in .we're very nice and have good security ud83dudc4d

and the laundry room was great since my lover stole most of my clothes so i could wash what he didn't

the corona virus in play only had cold breakfast, but fruit/bagel/yogurt/wrapped rolls/cereal/juices/coffee available, way to go, comfort

location of hotel, swimming pool and breakfast.

the staff was friendly and breakfast was good

more options for breakfast

breakfast was missing sausage or bacon

rooms and breakfast is a joke just another hotel with a bad atmosphere in phoenix not safe for kids they don't care about what going on there and people coming in and out day and night going

clean and had a pool

room service not clean as i expected smoking areas

then the pool and spa being closed was ridiculous

rooms and breakfast is a joke just another hotel with a bad atmosphere in phoenix not safe for kids they don't care about what going on there and people coming in and out day and night going

comfortable pillow and bedding. well rounded and good variety of breakfast options

great no frills hotel with a good breakfast included

for extra blankets and not available would have liked a complimentary water bottle pool outside right in parking lot without

great customer service and breakfast!

breakfast was delicious and it was nice to have a shuttle

breakfast was very minimal

use this hotel because of its huge parking lot when you travel with pickup and trailer

clean rooms fabulous staff good breakfast

the trucks with trailers to park somewhere else, since they took 5-6 parking spots pushing me to park

i pulled my laundry from the washing machine i saw bedbugs crawling around in the machine

tv & wifi. doesn't work. all the time

grounds and swimming pool were immaculate

laundry

that the wifi was was cutting in and out and slow

was hard to get any room service or customer service there was no ice bathroom didn't work part of the time the shower

the carpet smelled old and in cleaned and checkout was too early with no late check

facilities family friendly very nice security on point laundry and vending machines a real plus.

premier didn't give any huff or puff when requesting an early check in

i called her the day before about early check-in and she seemed like it would not be a problem

small swimming pool & hot tub available, laundry room that had microwave

pool was not working

well gotta chase down house keepers just to tell u go to laundryroom where they wash everything

pool lights. the room was nice too.

should have change for your gest so the guest have to leave the property to get change to do the laundry

the pool.

washer and gym

location, workout gym and equipment

gym was great, very sanitary

breakfast was not provided, there is a small convenience market in the laundry room that is available for shopping 24/7 and purchases are taken from your room deposit

access to 17 freeway, facilities are phenomenal and having a full kitchen including ice maker in the freezer

next door had kids, too noisy

it was clean, the staff was nice. the gym was also nice.

was surprised the swimming pool was closed

pool and garden is well kept and nice to lounge

my two kids had to sleep on a roll away bed all 3 nights

she allowed early check in and we had no problem getting a late check out

she allowed early check in and we had no problem getting a late check out

the staff was friendly. the gym had nice equipment.

cleanliness ' staff was very attentive and friendly and the continental breakfast was delicious!

clean, good breakfast and friendly staff. my room was kindly upgraded at no charge.

my dog behaves better than most of the kids they let stay there

coming up terrible place to stay homeless people hanging around doing drugs not a good place for kids

liked that me and my kids were out directly in front of the pool in an updated room

wouldn't have cared as much but my kids where with me that was the hardest part and loosing our money but we pulled through just know

beds were awesome i liked everything about it it was very comfortable for me and my kids n my mom

also room service was knocking at 8 am for us to check up and i didn t have to check out until 12

parking lot was full

the all night menu and the breakfast

other guests, however, not so much and there was a lot of noise in the hallway with kids and doors slamming (not the hotel's fault except for the thin walls or whatever it was to hear

room size great . could be cleaner and needed some items fixed . wifi was not working in room .

the gym had new equipment and was a good replacement for a regular workout routine

free breakfast ended too soon

bar was good and both staff were excellent - antwon is very good at every aspect of his job

breakfast was tasty, the outdoor pool was a good temperature, and the beds were very comfortable

the location was great very close the freeway entrance. the breakfast was also a plus

everything was nice and clean, good breakfast and everyone very friendly.

eating breakfast all the tv channels had fox channels on

like everything including the breakfast

very clean and i loved the kitchen in the room.

breakfast was wonderful, pool and hot tub made the hot days so much fun with the grandchildren

the breakfast was on point

i thoroughly enjoyed having the kitchen for the holiday

we loved the suite, the breakfast and the pool!

we loved the suite, the breakfast and the pool!

clean and had everything we needed for the night and we had a great night of family fun at the pool

kids had a blast in the indoor/outdoor pool

the breakfast and free dinner options were great

internet access, swimming pool and room service choices was very welcoming

excellent breakfast fully stocked hot and cold

the parking spaces seemed a little tight but to be fair i was in a full size 4 door pickup

enjoyed having the kitchen area, which included the cookware, dishes, and utensils

staff, comfort, breakfast, amenities

due to food allergies, i have to bring all my own food, so having a kitchen and full-size refrigerator is an amazing bonus

for the price the rooms are very outdated with stained carpet and kitchen utensils were dirty in kitchen drawers

the room was very nice and the kitchen was equipped with anything you needed

the room was really nice. i loved having a back door leading out to the pool.

pool looked lovely but we didn't get to swim because we only stayed 1

pool was nice and clean

balcony, pool, everything in room, restaurant, location, and appreciated the late check out

staff was friendly, we ate at the bistro, used the gym

continental breakfast was excellent

store and the staff was very friendly hotel employee brought up extra towels to our room so the kids could go swimming it was a wonderful

room was super clean, the pool was nice my kids loved it, the staff was friendly and honestly i was just impressed with the cleanliness and

nice space. the kitchen amenities were especially convenient.

full kitchen rooms were clean

swimming pool towels not always stocked up, but that didn’t cause any disappointment during the stay

we did not use the facilities, but there was a decent looking gym and a pool

really appreciated the tasty breakfast

on site laundry and fitness room was a welcome sight

location to our plans. allowed early check in

great location, staff was great, bed super comfy, gym was good, pool was good, food was good.

holiday inn is always clean. great breakfast.

breakfast could have been better

super clean, nicely remodeled, decent gym, good breakfast

breakfast was delicious!

good location, clean, comfortable beds, nice pool.

friendly, clean, a lot of features, kitchen perfect, comfort, value

the kitchen has no task lights, only the overhead in the center of the ceiling, very dark in there

guy at front desk was very friendly and helpful and breakfast was amazing also

the hotel it's self was clean, it has a pool and the lobby is set up with modern furniture for your relaxation

would also love to see a shower by the pool/gym area to use rather than going up to the

wish you had a better breakfast not much to choose from!

pool area was really nice. the staff went above and beyond to accomodate us.

to get into the laundry room, it was frustrating. key wouldn’t open.

we appreciated the amenities (fitness room, though treads were out of service; laundry)

besides the laundry room, everything else was pleasant. thank you.

the pool area was beautiful. everything was clean.

breakfast was good with bacon

full kitchen with full size refrigerator was great

burned out kitchen light

laundry was only $3

the parking was good, well lit parking lot

kitchen area was perfect for a small meal

loved how clean it was, we enjoyed the pool and the staff was lovely

gluten free breakfast, pool and people

nice pool

limited times of availability for bar service during holiday.

location was close to our kids and grandkids

the rooms were dirty pillows were missing it looks like they were cut in half, the swimming pool and hot tub area was empty and dilapidated, i am still waiting for my refund i did not check

the room was ground floor facing a pool

there's drug users hanging out in the stair wells, the pool was a gross green

anyway these things happen it was just barely warm enough to get in like being in a pool that kind of

they are remodeling so the pool was not accessible also sone things in the room had damages