close to the beach, pool.

about the laundry room

they had plenty of kosher food for breakfast.

was not able to get regular water at breakfast

rooms clean lined the 1bedroom suite with kitchen roof top pool very nice breakfast was great

and my room was right in front of the pool, ice machine and laundry

buy our own and they only gave us two towels we had to keep asking for more me and my friends did laundry and sat outside to watch it while we were sitting outside someone took out clothes out the

laundry on site

iam in love with the pool

pay for an upgrade and we received a room next to the laundry which was so noisie we could not spleep well

pools ( clean , not crowded , specious pool area, great for people with kids) two bathrooms in regular room , four bathrooms in two king bedrooms , six bathrooms in three

comfortable room very spacious and well appointed. allowed early check in

i go out to eat , but some times just warming up some food at night , or before jumping into the pool, would make a difference, thanks a lot

beautiful place to sit by pool

beach was right outside the hotel, many pools even on rooftop

moreover, spa and massage services were available as well

very good location, right by back harbor, nice large rooms, gym is good beach not bad

the roof top pool and bar were inviting

everything was spotlessly clean and our room was lovely and spacious

roof pool no access for kids of 11 and 16. min. age is 21.

the hotel has everything we were searching: friendly stuff, relaxing pool, quite neighbourhood with some restaurants and supermarkets (cvs, publix)

tv room, dinner room, bedroom, closet, kitchen, and swimming pool outside

the weather was bad when we arrived , so she offered us a very late check out for the next day and we were able to enjoy some sun at the beach

i liked the location, staff, pool and rooms.

the pool closed too early, at 7:00 pm.

they over charged us for a pool charge

for example- mixed drinks by the pool are very weak, and require a double shot which they then charge for

there was some maintenance going on around pool areas and was extremely

staff at pool and beach were marvelous

elegant, staff, lounge, room service.

big gym and all but no kitchen

design of the room is nice, convenient gym and hot tub, when it works

liked the location. room was huge and very clean and comfortable. breakfast was ok.

gym needs treadmill. peloton cardio stuff. also needs simple styrofoam rollers!

very well located. big room. excellent gym. front desk staff is outstanding.

room, hygienic, great staff, nice rooftop pool, free shuttlebus to the beach with great beds, free water, loved it

to get a room with stovetop (for kids meals) but room did not have it

although i didn't swim the pool was perfect

had everything great staff great gym and complementary kayaks

the breakfast sounded delicious but it was quite expensive so we did not order

beach. pool. location.

st steps

good wifi for video calls

wifi connectivity could be better... maybe time to consider upgrade to routers?

only disappointment was that the pool bar and coffee bar shown on the website were not open and operating during our stay

the apartment has a full kitchen and is really spacious

there was dirty laundry left outside the door and a ladder resting up against the bedroom window

didn’t like the fact that the pool wasn’t clean enough for my kids to go there and the gym need attention and it’s small but otherwise it’s

the facilities such as the play room, gym are very dark and stuffy, didn't look particularly well taken care of

00am it will be impossible to sleep as you can hear all the noise from the kids at the pool

the bathroom and kitchen were my favorites because they were designed so perfect

did have a pool or happy hour like they said

everything is so comfortable and clean and the kitchen was a huge help, especially with kids

the pool was too small.

the pool outside my door. the walk around town was nice

pool not heated though

close to a few shops laundry and public transport

no dish soap in kitchen or laundry detergent. only a thin sheet on bed, no blankets.

i like the cleanliness and location. my children enjoyed the pool.

no dish soap, laundry detergent or coffee though

complimentary upgrades, extra fees and charges for everything, no late check out options and a constant reminder of extra fees via phone calls etc, not very

the hotel lobby was spotless, the gym clean & well equipped & the pool setting was great

early check in without any extra charge

gym looked old

can hear your neighbors and kids running upstairs

nice recepcionist and service. kitchen was great as well

tram (free) stop is opposite hotel public supermarket and restaurants just one block away small kitchen area with fridge and microwave baby crib in the room waiting there was a kettle rather than

kitchen is good to have

needed a kitchenette

spacious room, large bed, able for a late check out

room service

had to move to a smaller room because the wifi didn t extend well to the larger room on the corner

room service was nice and cleaned rooms daily

no room service

location is good, parking is not free but available, wifi worked well, staff friendly

great location. parking was close by. easy private access to beach. great gym.

the breakfast is always fresh and the staff is so friendly

need have eggs for continental breakfast

the weight room is very nice, laundry facilities were good and the onsite bar and restaurant were good

parking,pool was closed, no laundry,they said that breakfast is included but there is charge for breakfast actually

the pools and gym were really nice

clean and complete with appliances and cookware which made our stay more manageable with three kids

we left the following week (saturday) i like that pool because of the easy walk-in access for the kids but it was cold compare to the 1st floor

it has great amenities as well with 2 pools, a hot tub, a gym, and a billiards room

exactly like on the pictures, modern, full kitchen with nice espresso machine.

water gets more shallow after an initial deep part, great for snorkeling/picking seashells with kids

i wish the bar and restaurant at the pool stayed open much later.

too small for 2 adulats and 2 kids, which we booked for, rooms and facilities not clean with a strong smell of humidity

the kids wanted to use the pool but it’s closed at 8pm, so they couldn’t

pool was great and having easy access to the beach was even better

the kitchen utensils were all clean and in great condition

many rules about cleaning kitchen after yourself and throwing garbage away

it is very confortable, that there is a little kitchen with fridge

kitchen in the property is excellent, very well equipped with pots, glasses, plates, wine glasses,

rooms-nice pool-kitchen was great

the pool is small but it’s clean so it will do !

the pool was always in the shade but it still was a nice area.

directions with the hotel - how to get to bar / pool etc lacking

pool is a bit small but that doesn’t really matter

pool is extremelyyyy small specifically 3 feet but they do allow you to pool hop at other selected

i didnt like that they do not have pool towels

pool needs to be more clean

the pool was closed

the view and the pool

sitting by the pool by the bay

the pools and bar areas were awesome and very convenient.

great for kids and families

went with my kids and it the perfect place for families on miami beach

not cool with kids or in your room

the pool on the 3rd floor, bar, room service, bikes, chairs on beach, cleanliness,

roof top pool was the best

gym and rooftop pool are a plus

the standards are as per the pictures, plus you can do your laundry, there is a dryer too (free)

excellent gym and pool area

that the pool said it close for 9 but was told it was closed for 8

late check out

we walked around the pool, it looked nice and possibly has a good view of the sunset

door barely closed - gap in it- you had to leave main reception of hotel to walk through car park past

restaurant bar very good

the pool was not cleaned

om

great staff, laundry and private parking lot

i loved the bathtub, and the staff was so friendly and helpful with early check in permitted along with a courtesy late check out

wifi worked well

all was good no problem. nice pool, gym, restaurant

we were with kids, we got stretchers for them, not really comfortable

the valet was good and the tiki bar was great.

the pool and pool bar were both open

in suite laundry

fact i was under the impression the pool would be open and the air in one room was not working

family pool seemed over whelmed during covid-19 should be lil more restricted and number of guests allowed

the wait/pool staff work so hard to make sure everything is perfect

i tried to get some laundry done at the concierge

the gym was v

laundry service was fine, breakfast was ok

the beach , pool ,new rooms

the pool area and beach are amazing

location is great and the pool and privet beach are great

pool is gorgeous and excellent service

the handheld and ceiling showerhead options, the pressure was great, the water got hot, the pool and beach were perfect

an option for breakfast at nobu

pools are completely shaded by the afternoon

we ended up having to walk inside to the lobby bar for lunch because we couldn’t get any service for food or drinks at our beach chairs

location and staff. spa excellent.

the bar area had a fab atmosphere which was not at all pretentious

very clean and nice. spa was amazing and beautiful beach and multiple pool access

we go down it was complete chaos and i had to wait close to an hour to get my car with two young kids

super well appointed zen suite. lovely spa and gym, pools, beach ....

ocean social is great for breakfast, coffee is the best i had while in the us comfiest beds while in the

ladies spa facilities were out of order

chairs on balcony or the efficiency of elevator or old gym

chairs gets removed at 5 pm, also the pool bar closes at 5, maybe because thats when the inside resturant opens, butyou wont walk in

staff were very accommodating with our very early check in

was absolutly lovely, offer stellar service and are very accomodating where they can, allowing early check in and late check out

the amenities on the building like the pool, the gym, the elevator were in nasty conditions

i didn't like that my laundry was not done when i placed it in the laundry bag.

i really would have appreciated a coffee bar downstairs in the morning

right on the beach and close to 2 kids playgrounds and stores, restaurants

forget about room service, it doesn t exist

the fact that room service was closed due to corona

great staff and very clean place had a great gym

the pool and the beach great for kids just the hotel needs and upgrade even the beds are done they finish d but the hotel is great

quality of the breakfast is not the same as it used to be

t mentioned), a full kitchen and double bathroom

the room service was excellent, great staff !!

the view. pretty poolside and gym.

great restaurants, the lapis spa is a must

if they had kids it was a disaster and one night banging and crashing till midnight

the gym is in a bad condition

the sound of the near disco and the neighbors from next door had very noisy kids

wish they had room

and they brought the kids ice cream when it was cloudy

particular server in bar area was downright nasty

good service, beautiful pool.

great breakfast and bar at the pool floor

for breakfast brandon and kimberly and melissa stood out

it's a small hotel so the breakfast and bar are in the same room just on opposite sides

my husband and i came to this hotel after several days of camping, and needed to do some laundry

we tried at the pool and they ask to leave

was a bit misleading, we prepaid for buffet but were told kids could only eat certain items off of a separate menu

convenient pool sharing with next door hotel, warmer for kids

kids eat free when you purchase an adult entree, hotel was family friendly & on the beach

good location, early check in at a decent price. front desk was nice

no early check in

check us in said they don’t have luggage storage and if we check in at 3pm we have to pay $25 early check in coz check in time is 4pm

arrived a little early and had to pay $25 for early check in,the hotel had a strange smell, the tv didn't work for

i i early check in fee was 25 bucks

spa manager and her entire staff was extremely kind and did everything they could to make me feel

thought the spa services extraordinarily costly

chair at the pool area and beach are complementary

the spa is the perfect way to end a day in the sun

we loved the beach and the facilities. the staff by the pool were phenomenal.

love the swimming pool

maybe an early check in

smelly and dirty hallways and pool area

staff great service great hotel and bus service outside the hotel and to top it all great bar down stairs with fantastic food and beautiful

windows that you can’t event see what is outside, air condition didn’t work, if you have kids please avoid this hotel because everything was broken,doors, beds, shower……itc

the hotel doesn’t have a pool, yet it has a patio and other sitting areas and is one small block away from the miami beach

small spa tub

i was 2 min always from the beach and included great breakfast.

breakfast options, a pool or spa but i still loved my stay

hotel charge extra money on spot as resort fee no swimming pool room has no kettle no coffee tea or any complimentary water you need to pay for

we loved our stay here, thank you! the room was spacious and the kitchen we well equipped

friendly, helpful staff clean large room full kitchen in room nice bar in lobby on the beach

but we did have a full kitchen but we didn’t feel like going to the store and did not feel like cooking

bar wasn’t full as advertised but the bartender manual did all he could to give us great drinks

the rooms don't really have a desk area, although you can use the kitchen bar area

the location its very good, the room service perfect

wifi not the best

didnt feel like going to the restaurant, so i called for room service @ 8:20 pm the front desk said it was too late

the hotel is clean, no room service, no laundry; almost every thing is self service.

free parking should be included / need to advise upon booking that the gym was under renovation.

location; nice gym; nice breakfast options

pool not heated

was great having a gym but it was being renovated so no flooring which made floor exercises

adding laundry

the pool water was very cold.

ach/pool chairs), room service menus, restaurant hours/menus,

drinks at the bar were weak at best

spa pricing was tricky little! that's all..

at the bar they included gratuity without letting us know so they included a 18% tip then i tipped 20%

no room service

be called reception 3-4 tim s and technician, they didn t help us to be more comfortable, my kids sick caused

a $35 a day fee for lounge chairs, towel service, bike rental

the location and the pool and bar setup outside, the lobby was amazing as well

the gym could be actually a really good gym but there are tweaks that need to be done for the gym

breakfast was great!

no bar or entertainment at night

the beach and pool staff were equally attentive and helpful

lobby bar staff was very attentive and friendly

kids club amazing

spacious room excellent valet service availability of late check out

pool area very nice and 5 minutes walk to the beach

not work properly, air conditioning leaked to the point 3 towels had to be used to soak it up, room service turned up at 4pm

accommodated a late check out

weak unstable wifi connection in room

low wifi quality, tried to charge something we didn't order

free parking great italian restaurant closeby

environment was quiet and parking was readily available.

enough parking space

close to my retreat, close to good food, and had adequate parking in the rear

parking was included in the price. not far from the downtown by car.

a beautiful hotel,very cozy, the pool is really nice and

great rooms and pool. really liked the relaxed feel of the place and the gym was handy.

it has a swimming pool and a small but well equipped gym

lovely staff, stylish room, great pool

the pool was exceptional

very comfortable food was excellent loved the pool area and upper deck area

great staff and great room service.

but the room service for changing or making the beds could be better

the staff constantly monitored the order and cleanliness of the hotel, lobby and pool area

wifi didn t work in the bedroom

the noise from the bar but luckily it closed at 11am and the noise disappeared then. phew!

there was no change available for tips at the bar or with the waiters.

very helpful and attentive great bar and a restaurant on site with delicious food

late check out upgraded us to a suite cool art

the restaurant and roof terrace bar were expensive.

have a coffee before this time, considering that we have an early breakfast, we have to go to the bar ourselves

hotel, reatorans pool

deocoratation of hotel proximity to beach bar and restaurant lifts balcony view bathroom layout of room friendly

pool is small

breakfast was delicious, the facilities were great from the pool to the gym

no microwave and the pool closes early.

parking, location was fantastic, the pool and art was exceptional and all the staff especially the cuban man at the front desk were all

there’s a lovely pool as well

the rooms on the 2 nd floor with pool view are the beats

staff fantastic, room was as described, pool was a bonus. on a bus route straight into town

there is a small bar next to the pool, you can get food and drinks for a decent price

places to go/eat within walking distance

to many young kids

pool and breakfast in the morning was amazing

breakfast 10 out of 10

ffee and a basket with bagel, juice and cream cheese/butter/jelly), few options (mainly for kids)

the way i did booking online. we were 2 adults and one kids and i got one queen bedroom

late check out at no extra cost

for kids

room service terrible, asked twice for tea bags never arrived.

gym has necessary equipment

the room was clean, beds great, and bathroom spa like feel to them

really liked the pool, the easy access to the beach and the poolside and beachside service

spa area near the pool and beach, wonderful view on the ocean

we were grateful to be awarded an early check in at 12:15 pm

right on beach, amazing service, beautiful suite and view. restaurant and bar on site.

pool was sooo warm

everything_ the food, the staff, the ocean, the pool, and room.

staff were great, happy hour in the bar in the afternoons and a pool to the back

clean room, private pool, everything was over our expectations

the onsite restaurant was fabulous, as was the room itself and the lobby/pool area!

the bar that is inside the hotel and the terrase that is part of the bar

location, our room and the pool very clean. the bed super confortable :)

room service only after four

the guy at the bar was by far the best

elevator went out and room service only cleaned room one time

we headed downstairs to the bar behind the lobby

very small rooms, very expensive bar

the pool area along w the outside bar was marvelous and the hotel was close to the beach

rooftop pool server and bartender rarely present

amazing rooftop pool

accessibility to pool, workout room and activities

the fact that there was no gym.

just only thing is could not try the spa service because of less spa room or tech

the hotel has a great gym and a very nice coffee/breakfast/lunch resturant which we used during the day but would go out for dinner

my kids loved the amenities

room service was very quick most times

my kids loved the amenities

pool and bar are great

early check in

very good bar ppl from different hotel and hostel come here for bar

staff, always helpful, great location, comfy beds, felt like home, great morning coffee self-laundry as a big

the pool is really enjoyable

staff very nice easy parking

parking was difficult but they let us park up front because i can t get around easily.

wifi, clean room, kind staff.

counted 17-18 rooms but only 9 parking spaces

parking was poor with limited spaces.

early check in and late check out

kids running up and down the hall.

distance to the beach offering towels, chairs, umbrellas and even toys for the kids ☺️ on the way out kids saw ud83dudc3f️ and that was a

the room was big enough to fit 2 adults and 2 kids (2 big beds) and many laguage

the kids running around upstairs

water pressure of the tao water in the toilet was very low, i had to use the kitchen tap water to wash my hands

the kitchen does not have enough light

laundry facilities werent so expensive

i also used the gym which was also sparkling clean and had everything my gym at home had

couple of the pool staff/gym staff were gruff with people or too busy on the phone to do their job

style of the entire place the pool area was beautiful ,just like it was advertised very chic apartment style hotel i loved

they do not offer early check in and upon arrival i had to end up paying an extra fee i was not aware of that would

room, kitchen

kitchenette - very big apt - cleaness - on site laundry - pool and sun-beds - located in quieter part of south beach - 3 mins walk to the beach - 2

it’s also impossible to do early check in

see above. also room service in the card bused boxes was a notch below

gym was good

on the pool sofa and lounge is not waterproof and is wet anytime also look dolirty bar needs staff

were recommended to take the shuttle to the port to meet our cruise ship and it was at least $30 more expensive than the taxi

very comfortable room and bathroom very nice, helpful staff everywhere shuttle to mall

i used the pool on my last day to get some sun

i would have loved for the swimming pool to be open later.

the rooms the pool area the gym everything and the employees

nice gym and poolside area and too

the rooms the pool area the gym everything and the employees

the hotels rooftop bar was great for sunset views & great cocktails, the food is also delicious

food was overpriced, i paid $68 for a simple breakfast omelette that wasn't even tasty

restaurants, pool bars, gym - all top of the line

up, recommending and then fine tuning the itinerary for the various bookings for dinners and golf

the use of technology, environmental consciousness, 24 hr gourmet room service, plus the incredible staff w/

the food provided at the bar and for room service was excellent

filled with kids. not a luxury property. geared towards families and fun.

the room service was great and the bar food in the lobby was also

bar and lounge in the hotel

gym

really lovely place with great rooftop plunge pool, nice bar and brilliant staff.

room if you have troubles with sleep (or if you love silence), you can hear the music from the bar until 1 am

we loved going to layla and hanging out at the bar in the lobby

rooftop has a 24/7 pool

7 booked 2 rooms (the collin suites #313 and #315) next to each other & were close to the splash pool

extremely nice staff extremely good gym

pool area is gorgeous but turning the music down a few decibels, no matter how hip it seems, would

the gym is very good

the hotel itself , the pool the atmosphere and the ppl that work at w are all amazing

the location, the staff, the service, the pool, the smiles.

didn't have on site parking when i booked, so i was driving around at 11:30 at night with two kids trying to find where to park

free laundry facilities which was great as were away for a month

free laundry machine helps a lot with children

good location, friendly staff, fair price, free laundry available, would definitely stay again!

we have 4 kids and a room that sleeps all 6 of us is rare

also appreciated the pool bar, where we enjoyed afternoon cocktails while the kids were swimming; we had a cozy room in the dependence, with pool view

my kids broke a bottle and costed me alot of money

room service was slow, because it's connected to the breakfast restaurant outside of the hotel, not

clean, very nice staff, excellent restaurant at the hotel and room service, very good breakfast, 3 minutes walk from the beach

i wish i had access to a map of the property or the booklet containing local information/room service sooner