don't like the distance between the hotel and the pool

location, shuttle, clean, view, bbq area

unsure if there is a shuttle

shuttle service is provided which was wonderful

great amenities nearby (gym, pool, pickleball courts) very affordable unit compared to everything else i researched

information you need and a welcome note, a nicely-made bed, pretty bows made with bathroom and kitchen towels, tissue flower in the tissue box and paper towel roll, nice soaps

good location, helpful staff, has everything that we need in the kitchen.

very clean with well stocked kitchen

place was clean, the bed very comfortable and the kitchen had everything needed to actually cook

really appreciated the well utilized kitchen, the nice microwave, the presence of soap in the shower, and that there was dish wash

cation of pool, restaurants), and they kept referring me to

i wanted more information on the casino since i have never been there

didn t try the restaurants but room service was good

the smoke from the casino area was strong in and around the elevators.

i also liked the indoor pool and the spa

beautiful hotel and casino...lots of historical musicians memorabilia. rooms were comfortable.

pool, the staff at the front dest and the waitresses by the pool had great service

cigarettes smell inside casino was more than usual

the oyster bar is great. best menu and a trained staff. manager angelina rocks this place....

we also requested a room with a balcony, lake and golf course view

one small thing to complain about is people eating whilst being in the pool

free shuttle service anywhere tot the village

the in room, room service system was down

we also appreciated shuttle service the hotel provides, it was very useful and made our getaway smooth and restful

nice to stay in a non smoking hotel with no casino

pool was great!

casino floor and bar and grill and room service and maids

there isn't anything we didn't like...except we didn't have any luck in the casino. :

location of hotel, early check in friendly employees.

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i like location of room nice staff good room service

no room service in the evening. if there was i couldn't find menu. only breakfast was available.

is great at front desk and at john's bar and pool starbucks the pool area at sunset wolf lisa's treasure the area for a concert outback

kids arcade

our kids room was old and needed updating. no fridge in the room.

shuttle only runs 4pm

staff were not empathetic or caring about when i asked for assistance to get change for laundry machines

i would have loved if the hot tub was outside or the lights were dimmer in the pool

the pool and hot tub area is a little outdated

such a small gym

we got there early and had no extra fees to be accommodated an hour and a half before check in

the spa was kind of small, but good and hot.

great location to the american century golf tournament.

inn & spa is in a great location

pool and hot tub were clean and functional

the attached bar and coffee area was so much fun and had live music

also a 2 min drive to edgewood golf course

i really enjoyed the continental breakfast that they served in the bar area

bigger pool

garden, the “camping” atmosphere, the breakfast, the games, the music, the hot tub, clean, ev chargers & family friendly

sofa bed and rollaway very uncomfortable but ok for kids for a couple of nights

we even did a little laundry (which we will keep in mind next time we visit as i will be packing much less)

there a week and they come in once during the stay and clean a little and leave more supplies (laundry detergents, towels, etc

or $55 per person per day spa/pool charges for non-owner, paying, hotel guests is a rip-off

the stove and phone were broken in the room and the gym didn’t have water in the water cooler the whole three days i was there, even after i brought

early check in was an additional charge and the rooms are very outdated and not very clean

the kitchen stove & other appliances too old

low pet fee

basic room, nice pool

stains on bathroom floors no a/c if you want to use the pool you have to go to the hotel next door

we had a suite with 3 beds with extra room for the kids to run around

one time pet fee instead of “per night” was a huge draw for us as well

it’s very cozy and peaceful , also great walking distance to shops and restaurants, the pool was also super good and not too cold

location and easy access to amenities ice coffee providing bowls plates and laundry

liked that the rooms were smoke-free there was wi-fi and it was really close to the beach and the casinos

is a great location for visiting casinos, gondola, edgewood golf course and everything at

a block to the casinos on stateline

there was a kitchen but things were missing so not really useful

close to the lake and also have a beach pass for the private beach, and was a very short walk to casinos

there's a sign in the kitchen that asks the occupant to wash the dishes but there isn't any dish soap

wifi was intermittent

very good fitness center, pool, hot tub and fire pits where you can make smores

great suite and amenities, comfortable bed, all the kitchen plates, bowls were sealed.

my kids love the space & the breakfast

everything was great . breakfast was a little cold at times

complete kitchenete, top electrodomestics

loved having a full size kitchen

loved the free laundry room

the staff is very helpful and friendly, heated pool was a plus with the fire pits around made it very relaxing

facilities/ev charger/private beach

did not use the pool as it was closed for winter but it should be good for summer guests

elevator since disabled, pool, late check out.

while we didn't see it, the gym was excellent and pool and spa also looked good

free parking, free breakfast, free ice

loved the room and kitchen and the morning breakfast was more than expected, will stay there again

the swimming pool was closed for the season. i feel it's too early to close it.

big pines mountain is in a perfect location beautiful rooms a/c fridge and microwave heated pool walking distance to hotels and shopping 2mins to lake for swimming just all around hotel is in

pool closed

noisy like it was spring break, outdated, not clean, rusty products and pet fee $

cold floors w/o carpet. laundry work only until 9pm

loved the pool and the fact that the light at night changes color and the jacuzzi was wonderful as well

location, cafe inside, gym, fire pit and hot tub.

the design, the cosiness, the amenities, the cafe and pool / spa area

the modern look and tasteful design, spa and fire table

didn't have a kettle in the room but that's not a complaint really because they have a kitchen you can use

needed to do laundry and they would not put quarters onto my bill

no heated pool :(

everything was perfect / except no pool ud83eudd72

laundry facility was advertised and was not in service.

pool out of service

the closeness to casinos

location is perfect for access to heavenly gondola and 2 blocks from stateline nv with casinos and great nightlife

didn't eat at any restaurants close by, ate at casino

if you want to gamble the casinos are a short walk

close to casino and large rooms

the kitchenatte had utensils, microwave, coffee machine,a good size refrigerator and even a toaster

there was also a kitchenette with all the essentials to prepare breakfast (though an oven would have been a nice

close to all the lakeside activities and casinos - easy to walk to

clean. accommodating. allowed early check in.

extremely convenient to casinos, beach and shopping areas

gym was closed for refurb, room was a little small and the outside terrace had no privacy at all

they do have a pool and bicycles

the free shuttle service they offered made it easy so we didn t have to worry about parking

location, room service conformable bed balcony

the spa bathroom was just what we needed after a long day in the cold

pool & hot tub & gym all

two fire places to warm out wet socks and shoes, nice tvs, nice kitchen with all the supplies, and the facility was clean and updated

laundry facilities were conveniently located down the hall

i was in a one bedroom 2 bath suite with 2 fireplaces, a jetted tub and full kitchen

to me as heat kills covid-19 they still had the hot tub sauna and steam room closed yet allow the gym and pool to be open the kids camp was also closed and they would not do daily tidies so we had

close to shops, restaurants and casinos

walking distance to multiple restaurants and the casino if thats your thing.

the rooms are clean, the price won’t wreck your wallet, and you’re just a quick hop from the casinos and shopping

they let us do an hour early check in, switched out our non working fridge in less than 20 mins for a really good one

it is within walking distance of the beach, the big casinos, numerous restaurants and shops

guess the only issue we saw is weak wifi but i don't blame it because the internet can be bad in severe weather so i hope it works

the wifi worked well

it has wifi

ac/fan would have improved my stay, especially during the hotter part of the week, and the wifi was unreliable

walking distance to shops, movies, groceries, restaurants, golf, beach, casinos, skiing

it was clean. location was great. pool and spa were very nice. overall very happy with our stay.

free breakfast, convenient location, good value.

no daily continental breakfast.

the location- the bbq- the great staff and bar manager!

the bbq restaurant with bar and live entertainment was a lot of fun

occupants with kids will inevitably make noises, especially at night so please be patient because the hotel is not

not working therefore couldn’t watch tv, it was like a nightmare without internet and tv with 2 kids

complementary snacks was great if you travel with kids.

great property and great location. heated floors in bathroom and kitchen.

the kitchenette was full of cooking utensils, and the spa bath was very nice and relaxing

no laundry facility

the kitchenette was full of cooking utensils, and the spa bath was very nice and relaxing

convenient location, easy checkin, convenient laundry

quality of materials was upscale the bed was comfortable- firm but soft full kitchen most especially mitchell who really accommodated our needs

spa in the room.

really close to the shopping, the gondolas and the casinos and lakeside beach

one downside was the additional fees for late checkout, and the pet fee structure based on weight—$35 for pets under 50 pounds and $50 for those over

location, dog friendly, spa tub

to venue we were going to(the lake tahoe beach wedding spot), easy parking and early check in(12 noon) were all a big plus (+) tried very hard to keep the parking area plowed from the snow storm

to venue we were going to(the lake tahoe beach wedding spot), easy parking and early check in(12 noon) were all a big plus

the beds are hella comfy and pillows heater is on point perfect and it s close to the casinos can t

close to the casino

there previously, nothing fancy but at least really close to stateline casinos ,heavenly

location is close to the grocery store, the state line casinos, and heavenly ski resort

hot breakfast with good variety of stuff, very reliable wifi and decent beds, super friendly staff - we enjoyed our stay

the room is clean, parking is acceptable

took a little bit for the snow plow to get to the back parking lot where we were to clear it enough to put chains on

location & free breakfast

we liked having a microwave and fridge in the room and the spa was lovely

pool hours closed at 9:00pm only thing that kinda sucked since we wanted to stay in for a while

like the hotel had everything close by the pool was close by

pool and spa and location

the grounds are kept clean, the pool is nice and ckean and so is hottub

free ev charging

that it was close to main attractions, the room was clean, facilities were nice and updated like gym and pool, breakfast bar was decent

the gym opens at 6am… why is it even locked

location is great. free ev charging was pleasant surprise.

were extremely accommodating as they allowed us a late check out the morning of

early check in, very close to different areas in south lake tahoe, don’t expect too much with the

was in town for a wedding and was hoping to get early check in, i called around 9 and heard back from the property at noon time telling me i could

they allowed the early check in

i was there for celebrity golf tournament which was about a 40 minute walk

wish one could do one's own parking instead of relying on valet parking.

great location, well priced, free laundry, rooms are nice.

hot tub/spa closed.

the spa bath tub and the space in the room.

there is a german restaurant a block away and the resort does room service 5 nights a week

is in a great location that is close to shops, cafes and only a short walk to the casinos and the heavenly base

no pool. no exercise room

was great, property allowed late check out

the location and the spa tub! staff were also very friendly and accommodating

walking distance to the casinos and restaurants

i had to go to the bar area to watch them

excellent hotel with so many amenities. pool, spa, sauna, valet parking.

pool was fun and a in house restaurant & bar was a plus

having a full kitchen and that there was an affordable bar menu for food at the pool

we loved the heated pool

pool was right outside our room and the laundry was next door

short walk to laundry, lake, store, restaurants

structure very close to whole foods, laundry service, the red hut cafe and the lake shore

we are on an extended trip and needed to do laundry

ask for early check in and the staff actually called me back to make arrangements to accommodate me

an early check in on request, front desk staff was very humble and friendly

friendly staff they also let me do early check in

got stranded in tahoe due to car troubles and they let us have a late check out and the room was perfect for what we needed it for

the inn is about 5 minutes from the heavenly town center, and within walking distance of the casinos

close to shore, cvs and casino

hotel is not walking distance from the casinos

situated in central position, walking distance to the lake and close drive to casinos and great restaurants

that i can park my truck in front of my room

*no early check in

i was allowed an early check in

the staff in the lobby were very kind and even allowed a late check out

the owner was able to grant my request for an early check in, and i'm so grateful for it

there's a pool, jacuzzi, gym, laundry room, game room, free bicycles, a bowling alley nearby and a cool

nice clean room in a good location for south lake tahoe. pool and spa were clean and warm

only negative comment would be on the need to upgrade the deck area around the pool and spa as there are areas that are really worn

loved the ice cream place and the wine bar down the road - only places that are in walking distance

comfortable bed and clean kitchen

communal kitchen with equipment for breakfast or dinner is a nice touch

great for two persons and the common area has a full kitchen.

great location good value communal kitchen a definite plus

cute and cozy and love having a kitchen space even if i didn't use it that much this trip

interior of rooms and common kitchen

the pool and breakfast was closed, and the breakfast was part of the reason i selected that motel

the amenities that were on the website were not offered at the hotel no breakfast no pool

no breakfast.no operational pool.

the pool had no water in it and there was no free breakfast

missing smoke alarm, pool closed.

location was good. had a pool and fitness center

loved the breakfast, i loved the fact that they allowed to check in hours before 3pm

fitness area is way too small

facilities were good like swimming pool and also the breakfast

we enjoyed the indoor pool and the spa.

our room was next to the spa and you could hear the door closing late in the evening

not enough for kids to do

i took my kids no place for them to hang out except by the pool a game room would be nice

clean and comfortable and the us of the laundry associated with the rv park managed by the hotel was a bonus as we had been traveling quite a

breakfast was great, sports bar fun.

room was comfortable, the pool/jacuzzi great, and the little coffee shop and katie's are great

city,the pool at the casino second floor was great just lock the windows in winter season the kids open

the swimming pool and hot tub were great for entertaining the kids

pool and hot tub or in a total different building had to drive over every time we wanted to use

there is no breakfast and the laundry you have to walk to and do yourself, it is not provided by the hotel (not even at an

didn't use the pool or spa, but facilities looked great

i was expecting a bigger pool :/ but i enjoy the pool anyways

than i tried to go to the pool again had to get a new card

my granddaughter liked the pool

i love the location, the pool hours, the comfort of the beds.

comfort and pool whirlpool

stay at super 8 because it is in the middle of the casinos we go too

no breakfast

location, very close to casinos, shopping , freeway , food

love the addition of noosa yogurt to the breakfast bar!

breakfast was in a dining room

no pet fee

laundry facilities were not satsfactory, but won't deter me from staying there again.

laundry facility access and availability

early check in

good laundry room, too

everything was working and stuff was very helpful, she allowed me for early check in

too noisy, kids running around unsupervised until very late

we are two families with kids

kids running all around @ 10pm @ night

pool closed during winter?!? jk

great entertainment in casino

complimentary bar drinks, freeplay at the casino, free breakfast at black bear diner

i walked into the casino lobby to check in i was terribly afraid that the the room would smell like smoke

beds very comfy. no smell of cigarette smoke from casino. very fast at check in and out.

the has the casino on the lobby in which we didn't visit

like this place to stay, always very clean room , like the little kitchen

location (walking distance to casinos), good parking, super nice and competent staff, rooms were large, the kitchenette was a

right downtown ,... walking distance ,... to casinos,.. etc. friendly staff.

staff were friendly, room was very clean and comfortable and there was a nice variety for breakfast

the laundry room for washing travel clothes was located in another property building nearby

this hotel has good facilities and breakfast. specially, breakfast was really good.

staff breakfast wifi close to shops and restaurant.

because of covid 19 breakfast was provided by staff instead of buffet style

breakfast could do with improvement

better breakfast

beds were comfortable. location good. pool looked well cared for.

pool towels were always scarce when asked for so once obtained we kept them in the room

ac to noisy ,swimming pool out of service

to see pool back in operation and open late

pool

cottages, well-appointed kitchen

log-cabin, well equipped small kitchen, good beds, clean, warm and cosy

clean, comfort, great furnitures, and wonderful kitchen cookwares!

place is remote and quiet, the cabins are stylish and cozy with a beautiful kitchen stuffed with all the necessary appliances and a very comfortable bed

upscale kitchen and bathroom fixtures, quality toiletries, luxury bed linens.

it is the best value for your money, nice clean rooms, a casino, 2 restaurants, bowling alley, pool and spa

place to stay with kids

smoking was allowed in casino.

also an rv park

room was lovely, and breakfast was convenient, served quickly and we'll done.

they have breakfast and that’s a plus

free breakfast was very poor very little amount for all customers i just reached breakfast one

they have great service and delicous breakfast

the breakfast bar is varied with juice, milk, 2 types of cold cereal, muffins, power bars, bread for

i did my laundry, had breakfast

pool area is 12, but only seating for 4, and towels were all gone for people who wanted to use spa by 9pm

great breakfast and staff was always friendly and helpful.

gym was okay

breakfast was much better with more options than anticipated

it was miserable and we had to cut our stay short because the kids were so upset

the breakfast was very satisfactory and so was the amazing outdoor pool

love this property, friendly helpful staff. nice spa, kitchen & breakfast

the pool and spa were perfect temperatures and clean

kitchen staff is not friendly, specially in the morning not enough disposable plates or breakfast

spacious room with kitchen.

the unexpected touches like the full-size fridge, the hair dryer, the laundry basket & laundry facilities, and the 24-hour coffee available in the lobby

they have laundry facilities that are also very clean

love the kitchen

usable kitchen

plus i was able to use the laundry facilities and they were not badly priced

was great, staff were brilliant, great options like free hot drinks and breakfast selection

cant name anything except maybe that breakfast ends exactly at 10am

breakfast was a treat after staying at other hotels and finding next to nothing to chose from

hotel was clean had a gym and swimming pool

beautiful, clean inside. staff amazing, location right off hwy. and not part of a casino.

great resort, very comfortable, spacious, good breakfast!

not enough parking.

exactly hot at the restaurant the first day, and i wasn t a fan of the pasta i ordered from room service

wifi speed was bad and beds were not comfortable

also, the parking lot was very small and so i didn t drive anywhere while i was there for fear of losing my

laundry room was out of service

comfortable bed and linens and nice kitchen

room was comfortable and quiet, fully equipped kitchen and excellent location.

use any of it, i like that they had all sorts of stuff you would expect at home (chargers games kitchen

it's cozy warm in the winter, with a large snow field (golf course) right next to it for playing in the snow

there is a microwave with kitchen utensils, shared, in the corridor