the staff was exceptional, meaning natalie and stephanie at check-in, to the restaurant and bar staff

the pool, hot tub and ice machine were broken

nice and clean and the room was great. breakfast was good.

hot tub wasnt working coulda been a better breakfast

breakfast was satisfying with a good selection

clean room. newly remodeled. everything was good. quiet. only downside no fruit at breakfast.

total fitness was nice, but we missed the convince of having one at the hotel

the staff was most excellent and they helped me out a lot with cleanliness and laundry among other things

the pool was surprisingly impressive with the fast slide

they love the pool with the water slide

we had to go to drive across the road to lifetime fitness to sit in the hot tub

pool area was great for the kids

pool was warm and hot tub felt great

breakfast

fitness room equipment outdated or did not work

spa/pool open all night would be nice

lots of kids running around and yelling in hallways (not really staffs fault on that issue).

i like the pool and the fitness center. the rooms are a nice size and have a good setup.

very nice, modern, new room. fitness room, 2 pools and great breakfast

affordable, good location, nice pool/hot tub & sufficient workout room, friendly staff & great breakfast

breakfast was excellent, well stocked, and something different each day

tub/showers should have grab bars. with covid there was no hot breakfast

little options of breakfast when waffle iron

breakfast excellent and staff very friendly

breakfast area needed a little more attention

quiet and breakfast was very good

it was also really nice to have a pool, hot tub, workout room, and laundry room

the room was very clean, as were the lobby area and the pool

great breakfast! room enough for our family! good location.

wish they had more breakfast options.

breakfast is great and having the laundry was really helpful

staff, very clean room, comfortable bed, the suite made it nice for the kids to have their own television at night, kids enjoyed the pool, and breakfast had great hot

pool and fitness area were small

staff was friendly, room was updated and clean, breakfast had a nice selection and the pool was warmer than most hotel pools

the pool is closed.

the kids were out of control

when we went down there it was full of a bunch of kids

my kids loved the pool, the room was comfortable for the days we stayed.

the breakfast was good

i couldn't keep a good wifi signal or tv channel the connection was bad

very nice romms pool

the hours for breakfast/restaurant are not listed

cleanliness, friendly and nice staff, quiet room and clean fitness center and pool

swimming pool kids can be heard in the rooms upstairs

we did not stay long enough to take advantage of the breakfast or the bar, but we will next time for sure

comfy beds, nice room, had a pool, fitness room and allowed my dog!

the bar on site

loved the pool

rooms are small even for wheelchairs accessible rooms, they only have one lift next to the big pool not the hot tub side

breakfast staff was super nice clean hotel bar connected in a good area

rooms, good breakfast

needed to check in a little early due to clinicals at the hospital

the staff were professional and accommodating, and the breakfast options made mornings easy before heading out

breakfast had good variety and was a nice way to start the day

nice atmosphere. comfortable bed. clean rooms. excellent breakfast!

we started the day with a phenomenal, hot breakfast featuring everything from fresh fruit to delicious waffles

plus gym and salt water pool are excellent bonuses

breakfast is excellent, and staff are kind, knowledgeable and

the pool was chilly.no evening reception on the weekend.

shopping stores and gas station and that it wasn’t far to get to the mail of america and the pool was very nice

recent renovations, cleanliness, free breakfast, free popcorn, pool, and hot beverages were all highlights

kids had fun in pool

the only thing that we can think of is parking was a little inconvenient.

en though it was a little trek to get to it) friendly, professional staff

the pool and hot tub were clean and the temps were perfect.

so that's a plus considering how many kids running around

didn't like the temperature of the water in the pool and jacuzzi

the renovating..pool door and back door key pads don t work.

desk manager helped me with using the pool when empty

the strong chlorine smell in the pool

the breakfast was amazing! we had a nice quiet room and also enjoyed the pool area!

parking. so many empty diamond spaces.

we also visited the bar and the bartender didn t know anything and told us they thru him into the situation with 5

location, parking, and front desk provided excellent customer service.

pool area was nice

pool area was small but was ok as we were the only ones in it

blanket in room, great coffee at breakfast & very nice selection of breakfast foods, nice toiletries, to name a few

maybe few other choices for breakfast but overall we would come back and recommend

good breakfast, liked the pillows

hot breakfast items were cold

breakfast was the best since covid changed most of them

breakfast was great, but i'd recommend to have a staff person available to make sure nothing runs

the street (walking access) quiet rooms and neighbourhood hispanic food truck in parking lot breakfast was ok spartan room was dated

bed was comfortable... good breakfast

so clean,here, excellent the breakfast was very nice,

i just wish that they would provide a little bit more for the breakfast part

they even gave us an early check in so we could get ready for the event we had coming up

no hot breakfast, the $100 deposit made me paranoid about dirtying the towels.

been nice to know beforehand about the $100 deposit and that the facilities were closed (pool, gym, no breakfast), but those are minor complaints

laundry smell

wish they would have offered breakfast still but due to covid-19 they can't which i understand but they could have at least had

loved the kitchen in our room, it made life a lot easier and cheaper

you had your own kitchen if you wanted to cook.

would be nice to have a few more breakfast items

the only thing i thought was misleading was the breakfast

the staff gave us some from the staff kitchen

the pool was also small and no hot tub

pool kids pooped in it

the price , not a suite with couch as pictures, nothing i clydes, breakfast for an adult and two kids was more than &60

pool

pool kids pooped in it

the free on site parking and multiple highway accesses were much appreciated as we could reach downtown within 10 to

the hotel was very clean, had a nice pool area, free parking, and wonderful, helpful staff

handicap parking was bad. only 2 spots. refrigerator was too cold. my sofa exploded.

would have been nice to know when reserving it as part of the fun of the trip for the kids is swimming

free parking too

breakfast was good rest of the staff and met was good

they had a very good continental breakfast. everything very clean.

great location and breakfast, clean and so comfortable.

this hotel was outstanding!! great staff. easy location to get to. wonderful gym.

hotel, clean, new facilities with breakfast included

the size of the room and full kitchen for the price

clean spacious room, bathroom and having a kitchenette. great breakfast.

the pool and the room

the kitchen and separate little living space was totally unexpected at the low price we paid

were old but rooms are spacious and updated with a full kitchen which was nice

i wasn't able to log into the wifi so i just used my mobile hotspot

free parking

clean room and pool great service by staff

breakfast was good hotel was clean

in a simple words, we like this hotel, morder, new clean. breakfast is good. parking is easy.

less hustle and bustle. nice bike trail. also has a nice pool and courtyard area

the pool and outdoor patio were very nice

the pool area was smelled like sauna not a pool

fabulous pool, spa, and exercise room

the pool was wonderful, and the food at the restaurant was amazing

need a few upgrades in the pool

breakfast was good, location was awesome.

pool, great hot complementary breakfast, free use of massage chairs, and good location

breakfast was good. location is awesome.

friendly and accommodating staff- always made sure the pool was open early so could swim before going to craft show to sell rugs

nice people, very cute room, good pool

great staff, comfortable bed, superb gym.

the pool door had been open all night my first night so the next day it was bugs in the pool and the

the gym was quit nice, lots of equipment

the breakfast was convenient

breakfast person was great

rooms was big, loved the pool and hot tub

beds comfy kitchenette

nice pool although chilly room. great breakfast. comfy beds

nice pool although chilly room. great breakfast. comfy beds

size room, fully equipped kitchen, and fantastic service

it was good....the small pool was closed...i wouldn't have used it anyway...

kitchen, size of the room

breakfast area was small but with having a kitchen wasn t that bad.

kitchen in room. amazing breakfast. nice workout room.

pool was under major construction so did not get to use it but all other services were just fine

breakfast was average, which for the very affordable price of the room was expected

room wasn't completely clean no pillowcases on pillows had to ask for them at the desk no laundry bags looked like there was mild i'm the walls there wasn't much of a choice for

the breakfast options were a bit sparse. not much variety.

breakfast could have been better but it was ok.. friendly staff

there is free breakfast

great parking and well laid out interior (signs explaining where pool/gym/laundry are right next to the elevator and stairs)

the breakfast

free breakfast and internet with refrigerator and microwave in room

it's in a great location. the man who was with the breakfast was so helpful and friendly.

the pool area always had towels stocked and the pool was a great temperature

zza luce) across the parking lot was both convenient and fantastic

breakfast & coffee done at 9am, would have been nice if it would have been till 10am

the kids really enjoyed the pool.

the whole stay, bathroom is on the small side and the pool area was a nightmare with wild kids

enjoyed the hot tub & pool breakfast relaxed no pressure from staff to move along

the pool was closed that was a bummer ud83dude15

great continental breakfast, great location right in the middle of eden prairie

breakfast area is packed when hotel is fully booked.

pool ended up being closed for maintenance which we did not know

no shuttle bus comes to the hotel to get to the mystic casino

the facilities of the hotel were very nice, i really enjoyed the pool and hot tub

close to the casino

didnt have shuttle service to casino!! and the lighting in the hot tub area..

location rooms were good size and the breakfast was wonderful

convenient location. the pool was not busy.

i think breakfast and bar hours should

bed was so comfortable and room was very clean. nice to have a bar & restaurant on site.

24/7 snack bar where you can purchase snacks and drinks

wasnt open at all after breakfast during my stay due to covid and they also didnt have the bar

the price and kitchen

the size to the room, kitchen love it cause i love to cook, staff was awesome both times a young lady and bald head male

full kitchen

the laundry and snack machines are so convenient

'breakfast' was not

laundry room is coin-operated without a coin machine, and the front desk can't make change on the

it was wonderful to have the kitchenette

there was a kitchen in my room with stove burners, a sink and a full size refrigerator

kitchen comfortable bed convenient to restaurants

sink water pressure was almost non-existent, so i used the kitchenette sink to brush teeth

pool area was great for families

that it was close to many places...like valley fair, mystic lake casino, fast food places

pool was awesome nice for the kids

the kids had a great time in the pool area and loved the waterside

good selection for breakfast, friendly staff

the pool is pretty small.

we didn't use the pool or gym

great breakfast

were happy to accommodate our early check in

pool was very small, 4 people in the pool and it was pretty full

rooms are large to fit 2 adults and 2 kids

the room was very spacious, clean, well lit, and breakfast was delicious!

was so friendly and the breakfast was worth every penny of the stay

pool and hot tub area was also very nice and clean, and was actually warm

no grab bars inside shower. kids yelling and the loud echos in the pool area.

it was close to mystic lake casino and much less expensive

clean rooms + for real breakfast buffet

a warm swimming pool

close to casino. great breakfast!

no soap in bathroom of the pool.

and handy guest laundry

hotel was neat and clean, we did not have breakfast at the hotel, because we already had other plans

i had a light breakfast one morning which was quick simple and good

i didn’t like mainly was the toilets were made for little kids not adults

there is no pool so if that's important to you - you'll want a different hotel.

nice pool area

hotel is clean, renewed, well located. it has a heated internal pool and fitness center.

the pool and hot tub were also nice

everything especially the breakfast food was great

loud kids in pool until 10 pm

because of the pandemic we were given breakfast in a bag, to go

hotel and rooms are clean and fancy, the breakfast was good, the pool was very warm and the hot tub was

the pool and weight room were very clean and neat

i understand and expected the pool and hot tub to be closed, but wasn't expecting no breakfast

great complimentary breakfast

amazing staff and great breakfast !

i like that i had two rooms i like that i had a kitchen, washer and dryer

while the hotel does not have a swimming pool, you can use the pool at the spring hill suites next-door

suite layout which included a full kitchen where we could prepare our meals, as i had just had outpatient eye surgery and didn't want

i had to put something the pool seemed “small” for size of facility and with the chairs around the side it was hard to

nice room, great staff. room service was excellent.

convenient area, large parking, friendly staff

pool is small but the kids still had a blast!!

1. location 2. wifi, pool, bar ect. 3. great staff

location!! great room! fabulous bar tender! beautiful hotel.

the pool was a nice convenience for our son and the room was perfect

kitchen staff amazing

not restocked with coffee, coffee cups, kitchen dish towels. channel guide is out of date.

pool is smaller than expected and they put breakfast away at 9:45 instead of 10 on monday so i didn't make it in time to eat

was expecting a hot tub and there was not one. pool was warm at least.

upon explaining this to the front desk staff, he made sure we had a room that was close to the pool and in a quiet area, to not disturb other guests

location, ample free parking, some rooms have been updated

pool, basketball court, clean room, free laundry

it gives you a seating area available without having to sit on the bed and with a kitchenette fully equipped

clean, beds were great, breakfast was awesome. friendly staff.

the rooftop bar is also very nice and has a good view of the city

the rooftop bar is a great addition as well

the reveal bar on the sixth floor is to die for: great bartenders and a view of downtown minneapolis

roof top bar was nice.

rooftop bar was super cool and the staff were friendly, my husband and i really like it for a night cap

only thing that could be better is the pool is very noisy

there was nothing i didn’t like. except the pool and the jaquizzi outside was real small.

loved the bar, actual full size pool table and just the vibe of relaxing

the pool for about 40 minutes there was a group of boys running out to the hot tub jumped in state

loved having 24 hour access to the free on-site guest laundry with detergent

that was working at the front desk followed up our request with a couple of free drinks in the bar and free arcade tokens for our kids

love the location and pool area!

staff was kind and helpful, breakfast was great, the pool area was amazing, snack bar in the pool area, restaurant and coffee shop in the lobby, great

the water park wasn t open but the kids still had a blast in the water

the water park wasn t open but the kids still had a blast in the water

it could be due to covid but we didn t have any room service during our stay

could hear kids running on floor above and hot tub was not very hot.

cleanliness, pool, hot tub, fitness center, fridge microwave coffee maker in room, quiet room, friendly staff

also wish pbs kids was an option on tv

nice room quite great pool and workout room nice staff

neither of them had all of the equipment you would expect in the kitchens

kitchen floor in the bedroom i got was a bit sticky and the sink not clean, with rests of food

the breakfast was terrible.

the breakfast is great, wide variety of food to choose from. clean, plenty of room

breakfast

hockey kids running around...

everything was great, but i’d like if the breakfast hours were a little later on the weekend.

new modern construction - many protein choices at breakfast - clean.

breakfast was super tasty! location was great!

there isn’t a hot tub, just a pool.

hot tub was a bit small but nice. sunday pool out for maintenance was a bummer!

staff was super friendly, there's not just a pool but a hot tub

the beds are so comfy and the breakfast is amazing and is included with your stay

having to stand and wait for elevator in area by bar when leaving pool area

que dos de las caminadoras en el fitness center no funcionan

did not like that the pool area closed at 10 pm, maybe that is a good time for kids but adults should allow a little more time

tiled floor in the pool area is a death trap, i saw three people slip and fall while i watched my kids swimming

tiled floor in the pool area is a death trap, i saw three people slip and fall while i watched my kids swimming

the breakfast buffet was out of this world! wait staff exceeded our expectations!

parents of the kids weren t watching them just sitting in lobby drinking, staff did the best they could to get

spa is decently priced as well if you want to enjoy that experience

of the staff from from desk, coffee shop, all restaurants, spa and casino were helpful and

liked our room had an amzing view of the golf course

really wish the pool and whirlpool would have been open, but i understand because of covid it could not be

bathrooms were always clean, our room was nice with a view of the golf course

food and bar to expensive.

the cleanliness, the bar and room was beautiful and spacious.

bar was out of a lot of things and you couldn’t charge anything to your room

location, nice gym and comfy beds

easy access, quick internet, and i love the bar downstairs

great location. pleasant and helpful staff. clean room. spacious bathroom. good breakfast.

great pricenice breakfast barnice edge of downtown proper location

a deal breaker, but breakfast was so busy that food was running out

about 8:50am the food was being rapidly removed from the breakfast area 6+ hotel staff descended on the breakfast offerings interrupting hotel guests access

the breakfast had the

kept the kids very happy

felt like they just allowed kids and anyone book their rooms not sure for what reason

the pool was out of order and they close it all day so my kids didn t get a chance to swim

pool was ok, but pool area was dark, no windows, no decor

the pool was out of order and they close it all day so my kids didn’t get a chance to swim

there was an amazing gym

kids running up and down the hallway & slamming doors until midnight

the gym was amazing!

the lobby was amazing the bar was great

the gym and the full size court inside

the bathroom was phenomenal, the bed super comfortable, and kitchenette was a nice added touch

decor, high security access, quiet, highway access, good prepared breakfast

breakfast is always awesome!

disappointed to see there was not a hot breakfast or more variety similar to other hotels being served during the week

breakfast had great options! also loved the heated parking, and the black out curtains.

was downtown, this is ok, underground parking was great to have , gym, front desk was very

the gym was ok, but i think i had thought i booked a hotel with a pool

i booked for 2 adults and 3 kids and my breakfast was included for 2 adults and 1 child

nice rooms, comfy beds, nice staff, warm fire place, decent enough gym.

room was nice and big for my kids and i, bed was very comfortable

excellent breakfast, up to date fitness room

clean, helpful staff & front desk, quiet floor/room, breakfast on site.

we enjoyed their fitness room policy as well

staff was great to accommodate an early check in during a busy period

the free breakfast was excellent and the location was perfect

spa was unstaffed during hours of operation.

was remarkable, the spa was amazing and everyone there was superb

breakfast good but pricy. prices differant from menu to room service.

the restaurant was closed so no room service

my husband and i both enjoyed the room service breakfast

the breakfast every day was same eggs and sausage

wish breakfast was serving until later then 9am.

breakfast was good

gym needs to improve as well

the gym is not open and the pots and pans are so cheap hard to cook with

room service was expensive, menu was on the tv and food not worth the money spent.

hospitality at the front desk was amazing along with the room service

they did not do room service and they did not give me fresh towels

dirty and room service left out for days

gym was great

the place is clean, spacious and has a warm, classy and cozy vintage feel

hotel has a superb gym / athletic facility, in part due to its joined location with a residential facility

room service was great

very dark rooms with poor natural light. the access to the spa has a separate access fee

the bar downstairs. i felt uncomfortable getting a glass of wine due to the clientele

lobby bar service was excellent and the food was good and convenient

enjoyed large corner room. in the bar received free tea....very accomodating

great little bar and location to some other great restaurants

in the bar area was very rude about our group using chairs from a near by area ( that was not being used

internet should be complimentary, the gym was really small and didn’t have pool or sauna

the gym, and the spacious reception area.

our stay was short so we didn't have the opportunity to use the gym or wood & paddle

they didn’t take their time to tell me about the gym, pool, restaurant in the hotel or anything

nice rooms with a great view and love the full gym

would be nice if the bar opened earlier than 4pm

the location cannot be beat and it had very clean comfortable rooms and a nice pool area and a very good breakfast in the morning

free hot breakfast was delicious

i liked the free breakfast every day and the mini coffee bar n the room.

pool area nice and clean, kids loved it and so did we

pool was open and there was complimentary breakfast

all the kids ate it up before their dinner

the pool was closed when we went to use it during regular hours

didn t like the added charges on our room service bill

wonderful breakfast and great location.

way too many kids running aground screaming

very fun place to stay with observation deck, speak easy with views, and great lobby bar space

hotel is gorgeous the room comes fully stocked with great coffee and a mini bar that has everything the shower is amazing the bed is very comfortable

rooms are small with basic amenities, no room service and the ice maker on my floor was broken

i love that they cater to pets and they even have a room service pet menu!!

i was pleased as punch to find a peloton at the gym

unattended kids in pool esp with it being a small area

bar the  lounge area, the swimming pool, the pool table

and bar were great

the bar food is good and fresh

and joseph we our bar tenders

or had you kids with, it would be tight

also a full kitchen

parking, good breakfast, close to mississippi river/ walk, restaurants

in room kitchen, comfortable bed

the kitchen in the room. great for long term stays

gym

a pool would of been nice.

of a crappy shower, no internet access in the gym (including on the networked machines themselves)

wished the hotel bar wasn't under construction.

disappointing that there was no tub/jacuzzi and no pool or hot tub

good gym

liked the option to be able to have a late check out at the last minutes they were very according on that front

gym was small but very good variety for a

were there with our two kids

was right downtown, very convenient, had a bar and restaurant in the hotel, very clean rooms

that we had to pay extra for the hotel pool.

bar

great bar and restaurant scene

if it weren t for the gym and rooftop we would have changed hotels - oh and no other rooms or upgrades

only 1 bar of soap in bathroom over 2 nights. i like to have 1 bar at sink and 1 in shower.

wifi was not working in conference room.

wifi was not free. not acceptable in this day and age.

room service breakfast was poor value

there were 6 kids in the pool and hot tub area while their parents sat aside and got drunk, & they were pushing

needed a plug outlet closer to the bed for cpap machine. no free wifi. parking was expensive.

room service from the bistro was delicious and well priced

breakfast was expensive but good and great service.

the bar tender was friendly and accommodating, as were the front desk personnel

were many places in the hotel where there was a strong marijuana smell, the room service food was very over priced and not very good

only 2 vouchers for breakfast

in both restaurant and bar the menu was poor and not even close to a dinner menu

towels are basic. room service is a limited version of the menu of the restaurant downstairs.

newer finishes good location. i liked the early check in and late check out times.

interesting building and decor, great location and an excellent gym

there was no room service available. that was one reason i choose a classy hotel.