parking lot is small. we were traveling and got in a bit late and there was hardly any parking.

it has a airport shuttle!

the provided breakfast was also very good

breakfast is good, serves scrambled eggs, sausage, fruits, pancakes, and the usual drinks

ev charging onsite

it had the basics and each of my kids found something to eat which is a task in and of itself

clean and updated. kids love the bird that gives high fives.

pool and hot tub and the bar and grill had good food

wish the pool could have stayed open later

kids really enjoyed the pool

the hotel was clean and included breakfast, the gym was enough to do a quick workout.

no laundry available, breakfast blah, no good choices,

they still had bag breakfast

breakfast options could've have been more.

breakfast items could have be better

breakfast was lame

breakfast was more them cereal or cream cheese that have waffle , bananas ,apple ,apple juice and

a longer trailer but again staff was accommodating and was offered to park on the side of the drive

the building, however when i went to my room i smelled weed, cigarette smoke, dog barking and kids running up and down the hallway… my room smelled really bad, i had to spray cologne in my

there were 2 16 yr old kids in a room with grown men an one overdosed the men left them there an thank god a friend was

i was happy that the breakfast bar had bacon and potatoes

we were going down to breakfast

breakfast served at 7am instead of 6am like most

well the breakfast, whichit had more to go option,,,eg,, box milk and box cereal to grab and go

had to keep hunting down a staff member to get stuff for breakfast

pool was closed due to covid

no free breakfast

only complaint or dissatisfaction would be the pool area

breakfast was great and there were many options

to access and the breakfast was amazing

went out for a delicious dinner and when we came back, the pool and jacuzzi were closed

pool

both times there were breakfast items that they ran out of

picked the hotels on our travel, that included a pool (for the kids to use), wifi and breakfast

pool was cold , kids got in for just a few minutes but it was to cold so we really didn’t get to enjoy the pool

lobby is beautiful with an awesome bar and tables for dining

i like the pool, huge shower & gym. the bar area was excellent.

the fitness center is one of the best in charleston because it is not small and cramped

bar had a limited menu for supper, but john was extremely accommodating in providing a yummy supper

clean , had a bistro , bar and coffee shop

laundry facility not available, stayed 2 nights, 9/9 and 9/11 and first day was significantly

the one laundry facility for 6 floors was not working.

convenient, staff friendliness, the abundance of towels in the bathroom and the breakfast served sunday morning was off the chart excellent

the laundry dryer was broken and the cord was missing from the dead phone in our room.

a problem with the cleanliness of the laundry facility

no room service

the shuttle took you to restaurants

dollar none refundable pet fee no mention of such

need more bar staff when there is an event

i feel like the pet fee and hotel parking is a little higher than it should be.

pool was not open and did not state it was closed before booking.

free shuttle within 5 mile radius was a great bonus

pool very small and was overrun by small very loud children with a teen sitting with them

shuttle bus driver was rude

to chase down housekeeping for additional towels; also, staff should check the pool regularly--my kids and i had to cut our pool time because of people acting out

we had kids and they were accommodating and kind, and made sure everyone was happy

pool was a bit small, so my kids didn t want to swim in it because there was another family in

under 2 feet of snow in a tarp for an entire month before, so it really wasn't worthy of calling room service; but for the price

the eggs were rubbery, breakfast bar was a bit disappointing

we had kids and they were accommodating and kind, and made sure everyone was happy

quiet area with a lot of shopping options. lots of parking.

wifi was not reliable which was a necessity as i was working.

the bed was very comfortable! the spa bath was amazing!

the room/bathroom was very clean and spacious! complimentary breakfast was good

the pool the parking the breakfast

they had a very nice looking pool, but we didn't take advantage of that

amazing breakfast both mornings and the coolest pancake machine

breakfast was much better than most

the whole hotel was beautiful, the staff were kind, the little market was well stocked, and the kitchen in the room was very user friendly

it even had a full kitchen

the kids looked forward to it each night

all staff members were outstanding - from the front receptionists to the breakfast staff to the cleaning staff

breakfast was great

a bowl sink that made it almost impossible for the kids to brush their teeth

breakfast wasn't great, but not a big deal to me.

very clean and comfortable beds! hospitality staff and a great hot breakfast!

very clean. great breakfast!

breakfast was horrible cheap food from a bucket. however, cleanest hotel i’ve ever been in!

was clean, great breakfast, loved that there’s a pool, room was really nice and big

the breakfast attendant was an amazing woman

the spa tub was amazing. the bed was very comfortable

was a very clean and nice place and the staff was very friendly and it was close to the casino and i weigh would stay here

broken equipment in gym

nice pool but room was marketed as a king with spa bath and it was just a king room.

great breakfast every morning

very good breakfast... most of it made in their kitchen.

the rooms were clean and cozy, and the breakfast was so great

still a good way to start the day and not have to look for breakfast along the way

also the breakfast was really good

very good breakfast

room was decent, clean and everything worked. breakfast was pretty good. staff was very nice.

i loved the space and privacy of my room, the kindness of the staff, and free breakfast.

no breakfast was found on the property

bed very comfortable , breakfast was great

breakfast was great and at all a good comfy place to stay

i was told pet fee would be $30

staff was very friend, and the kids loved the pool (we were celebrating my 7-year-old grandson's birthday

no pool heater

nice pool

i did not need them, the laundry facility room was closed (out-of-order) and the pool spa was out-of-order

the breakfast was clearly a notch above others

as always, the holiday inn express breakfast was very good

the cleanliness of the room and the breakfast

the breakfast was great and the attendant was very friendly, kept the area clean and kept all the food

kids enjoyed the pool. breakfast was good. comfy beds.

breakfast could've been better. more fruit and pastries.

didn't have an opportunity to have breakfast

the breakfast was really good for the price of the night i spend there, lots of

didn't have the chance to have breakfast due to leaving for work early in the morning

ability to have breakfast could have been better

a dirt lot in between the large paved parking lot areas for truck parking

price and room to park utility trailer

weren't going to use the pool anyways, but it looked like it wasn't operational when we visited and was very small

great room, good breakfast

great room, bed, breakfast. i plan on staying here a lot.

good location. pool was great. breakfast was pretty good.

the pool looked clean and nice

view of the river from my room was wonderful, i enjoyed the outdoor pool and spacious breakfast room, comfortable beds wi-fi connection

breakfast was also good

clean, updated rooms, friendly staff, good breakfast

small pool on site for hotel guests

pool was not up to expectations and two different hotels using breakfast at the same time was very

the breakfast wasn't very good but everything else was great!

the staff was friendly and helpful, we also liked the fitness center

in shopping area; breakfast; friendly staff; willingness to extend checkout because we were attending a

hashbrowns with breakfast

breakfast was good

very clean and really good breakfast!

so clean! great breakfast! beautiful property!

the breakfast was typical breakfast for a hotel. healthy choices, well stocked and kept clean.

the exceptionally clean rooms, comfortable bed, wonderful staff and amazing breakfast.

very clean and super friendly staff. breakfast was good.

breakfast selections were good

the breakfast and pool

indoor pool, breakfast, location and friendly staff

great breakfast, friendly staff. hotel was clean and in a great location.

we enjoyed the breakfast

the breakfast served actually had good taste and was fresh

on sunday the lady in charge of breakfast was putting it away at 9:45

very easy access to roadway and an excellent buffet breakfast

had great variety for breakfast

the breakfast was great, hotel employee that works the desk is so helpful

pool was closed but we honestly didn’t even realize we booked a place with a pool until we

pool was green water, unfit for swimming, and extremely disreputable people roaming at all hours

beds were small, does not have a working pool even though it says it does and no jacuzzi at all

like pool even tho it was a little dirty

pool and breakfast

good breakfast

clean, quick check in and free breakfast

breakfast was great. many different options available.

the additional pet fee is expensive.

can't think of anything other than the $50 pet fee; however, if the rooms with pets are actually cleaned differently using that money then