pool

he would be aggressively exhale at the kids if they mad any lil spill or didn’t know boss to work something

the breakfast was fine, the location was perfect

breakfast, brand new hotel, lovely huge room - decent internet

in passing on the way out we saw a room service lady who was kind to both of my kids and had a smile on her face

location was great and nice area for the kids to play basketball and playscape

but the kids enjoyed it

kids were running wild through the halls until late at night

fitness room was not usable pool area needs repairing pillows flat/horrible bathroom could do with

heated pool, new fitness center and great samsung plus channels if you like top notch movies

breakfast is perfect with all sorts of choices to choose from staffers phenomenal

the pool had too much chlorine, such that it bleached one of our boys shirt.

the pool looked wonderful but we didn't get to try it out

free hot breakfast a plus

my room was on the first floor near the the pool so i had easy access ( no one was at the pool for the most of saturday afternoon so i had it

the suite was excellent ; roomy , good wifi for the kids ; small but clean and comfortable pool.

clean and comfortable rooms, good facilities (fitness center, indoor pool, outdoor grill)

rooms offer a great set-up for longer stays - great storage, kitchen facilities, spacious bath

breakfast was great

great breakfast and clean rooms

nice room staff loved the room very comfy and hotel was first class. parking

hotel, cleanliness good, friendly staff, easy parking

very helpful our grandchildren came to visit and the fellow on duty went out of his way for the kids

crowd in the parking and traffick because of an event being held next door which is understandable but still a

kids enjoyed being there

laundry on site also

breakfast (which was included in our price which is great

they allowed me to do a late check out that's a big plus for me

the pool is kind of small in comparison to the space that they could have used

we were there for a kids baseball tournament, very unnecessary discussions to have

i wish the pool they are renovating was finished — next visit!

indoor pool was a bit claustrophobic when more than 3- 4 people there, but certainly not a deal breaker

had a pool & fitness center. best westerns hopitality.

the pool was closed the fitness center was also closed due to the pool thing wouldnt stay hete

fitness room machines did not work

they didnt allow early check-in or late check-out, which was kind of upsetting especially since i had gotten a room the night before

there are a outdoor inground pool that looks like it will be amazing in the summer time

enjoyed the pool and the morning coffee

wish that the pool had steps to get in and out

that we were able to park our truck and boat with no issues.

shower curtain needs laundry or changing

location, clean and comfortable, friendly staff, nice room and pool

was very good,the pool was very nice could use a little more staff at the check in desk courtesy laundry was nice beds were a little to soft for my liking rooms were very clean

breakfast was very good with a great selection. staff lovely.

hotel had a pool, exercise room and laundry for guest use

great breakfast

the pool was not working

it wasn't too crowded when we went so we had the pool all,to ourselves

laundry facilities very clean

great staff, pool, amazing breakfast and location

the full size kitchen is a super plus as well

good breakfast

the continental breakfast was fresh, and again staff went above and beyond

breakfast and laundry!!!very helpful staff.

friendly! wonderful free breakfast

the breakfast was sparse, but they did keep it open past 930 which was convenient

good breakfast

rooms were nice and clean. free breakfast is always a plus. friendly staff.

gym

breakfast selection was outstanding

i was charged $75 for a pet fee when i never brought a pet into the establishment

very clean and great breakfast

always very clean, the staff are always friendly, and a great breakfast with lots of options

breakfast, laundry facilities

breakfast buffet had an excellent selection of food

also the gym being closed, i know covid, but to put out of order signs on the public restrooms, only to have

even the laundry rooms were bad

i liked having a bath tub extra towels and laundry

was not clean, was not safe, was not sanitary, staff was rude, not enough laundry for showers or pillows for bed, sheets had not been changed on beds, hair and other things

comfort , laundry,fast room service

laundry with 24h access, big parking near hotel enter/exit

i think breakfast should last longer. maybe until 10am.

did not have breakfast

great with kitchen amenities

loved the mini kitchenette

the laundry facility very seriously needs an attendant

sports bar food

breakfast was bare minimum

the bar area was rowdy while checking in but that was it off the hotels control

location was nice - breakfast was minimal. staff was extremely helpful when needed.

ryan's bar in the lobby was amazing and definitely worth going again even if i don't stay at the hotel

were threadbare

plenty of parking as well

breakfast was typical and free parking on site was helpful

great location. very quiet overall. easy parking.

gym need more equipment

location, breakfast, friendly staff, quiet at night

we loved the drinks at the bar and the staff!

excellent bar and menu

breakfast was awesome

think this is a great hotel comfy bed, clean rooms, great breakfast, nice staff and i would definitely recommend

like that they provided breakfast , i also had access to the pool and the stores around the neighborhood thank you and keep up the good work

we like staying in this hotel. everybody were nice,we enjoy the pool a lot.

the breakfast was good, coffee, etc. thank you!

breakfast was awesome

creative basketball hoop (my kids loved it) they were able to play ball

food could from room service could have been better

plus due to covid a lot of things were closed and no room service available

we had breakfast in the morning and well worth it to stay on the property

the game room was out of service. kids were pretty sad about it

free wifi was poor and paper cups rather than glasses in room

pool to small and wish you had jacuzzi

it was all beautiful wish the pool was bigger but everything else beautiful

breakfast selection was wonderful

we enjoyed using the pool and it was very well looked after

pool towels are very small. bring your own

the front desk was very kind and helpful, the staff around the hotel were amazing to my kids, the kids loved talking to everyone

pool had too much chlorine the kids burnt their eyes and we couldn’t stay more then 2 hours cuz the smell

of variety offered at breakfast

kidsliked the indoor pool

friendly staff, great location, pool and wonderful coffee and breakfast each day.

location parking lot entrance room was cute staff were very friendly

it was convenient having laundry on site

room, nice lobby & food area, tv , lighted free parking

very good gym, big thumbs up on that very clean and the size of the room was great

good parking

pool and the area was very cool and the railing /ladder in the pool and the water dispenser was

two large tables good to work, mini kitchen with all facilities

the pool should be open by now for kids.

i needed to do some laundry while staying there

the breakfast was ok

the 1st night was warm and the bar patrons were on the patio and we could hear them in our room

our flight was very late and they are open all night with a shuttle which we needed at 2:00a.m.

coming in from a late flight was made less taxing with the hotel shuttle

convenience to the airport and shuttle to the airport

lots of kids!

they accept pets and don't have an expensive pet fee like other hotels

shuttle no a/c shuttle finish a 11 pm at 10:30 call not work the shuttle i have to pay 15 dollars

clean just remodeled. very friendly staff, shuttle from the airport was great.

clean room, breakfast included, gym, pool, beds are comfortable. staff was nice.

laundry did not work

room cleanliness, and indoor pool

the pool was closed and there was no breakfast or coffee in the lobby, but that wasn't the fault of the

key didn’t work on the back door and the pool was out of order and no one let us know

room was the perfect size for my family of 5 (2 adults & 3 kids)

pool n gym closed, breakfast not offered

that room and service was great . breakfast great.

pool hot tub breakfast

the pool was awesome

the breakfast is kind of remedial and could be better.

pool hot tub breakfast

professional, clean, clean, clean, nice breakfast options, very accommodating shuttle service, location, efficient check in/check out

breakfast was great.

availability of shuttle to airport and full breakfast buffet

nice gym

they also have a free shuttle for the very short trip to the

best shuttle service i've ever experienced!

like the fact that they had a nice court yard, pool and gym

hotel was undergoing active renovations so the gym and the elevator were not accessible

staff, good location , clean and comfortable, shuttle service, windows open , lots of

there is no gym or laundry room access

lots of unique wall paper , a cool lobby bar & roof top bar

great room, friendly staff and best hotel gym i’ve used.

clean, modern, nice river view, nice rooftop bar with good food, terrific location.

the location was nice and the rooftop bar was amazing and the staff was great.

would have been nice to have bar snacks available in the late afternoon

shuttle service prompt and driver very friendly

having the shuttle is a plus

the shuttle service, cleanliness, and friendly staff.

shower gel at all not even a squirt that she did offer to replace but i didn't want to disturb my kids who were still upstairs sleeping

toilet is a little low; rowdy bunch of kids in adjacent room were a little noisy.

we lived the pool and the restaurant

the pool was great

the staff was very friendly and very accommodating. the pool was perfect for the 3 kids.

no outdoor pool no complimentary breakfast like other hilton locations

baseball team. kids running up and down the hallway all night.

location was perfect, the breakfast was satisfying, the rooms were clean and the pool was peaceful

we figured things would calm down after 9 pm when we assumed the kids would be put to bed

the pool was nice and refreshing, specially since it was just me and my husband having the pool to

the pool wasn’t open which wasn’t a huge deal to us since we really only slept in the room

local great bus transportation shopping and laundry facilities across the street

the gym had a bit more and was cleaner

the breakfast

sad pool was not open but they are undergoing renovations

limited breakfast items. a menu would be nice.

great value.free breakfast was an unexpected bonus.

room had a wonderful view of a brick wall, the gym hadn’t been updated in 12 years, the staff was cold and poorly managed, the water was

there was no cleaning service, and the gym was almost always closed

i didn't expect a full classic gym however, it can get the job done

too many kids. a bit loud. no bar.

but if we were some of those said idiots we probably would have needed a check in from the kids just to say hey we haven’t forgotten about you or you’re next on the list or whatever it

the bus depot nearby can be an issue for families with young kids given that some arguing and disturbance were seen- this is more of a providence problem and

decent gym, good restaurant in the hotel.

nice for older kids to have room to spread out, plus two tv’s

very close to mall. good gym. comfortable bed and pillows.

he had to stay awake (and the kids woke up when they knocked on the door to deliver)

room is very spacious, comes with loving room, study corner and attached kitchen

access to train, and buses are within walking distance, the rooms are equipped with a kitchenette, saving money on eating

handy laundry facilities (extra charge) and good sized gym with peloton bike

was that there wasn’t any grocery store around within a walking distance, though the room had a kitchen

rooms were complete with kitchenettes, refrigerators, desk, living room, bedroom and bath

only drawback was the somewhat moody laundry machine

and there is coin operated laundry on each floor but the staff had no way of providing quarters to use them

we were excited to see a bar to the right, as we were staying for a girls weekend birthday party

the room had a very bad smell like dirty gym socks

the breakfast choices can be improved.

so convenient to everything and my kids loved being connected to the mall

as stated. not enough selection on room service menu

excellent gym and nice pool

there was no operating laundry service

rooftop indoor pool and hot tub are great

overall great facility, clean and welcoming. the dean bar is also fantastic!

the bar closes too early

the bar was great

wish the bar was open more often

the back bar had a great vibe and would have been a great place to meet

everyone was very nice, the place was great, in a good location, good breakfast, nice gym.

had a large king suite with a full kitchen including 2 bar stools, a comfortable bed, a living room with a sofa and desk facing the

great location!squeaky clean!nice breakfast and perfect gym!

location is great. love the breakfast and the size of the room

i liked that we had a kitchenette and all the essentials needed for cooking were already in the room

everything was clean, pool refreshing…quiet and peaceful…

breakfast was only coffee and juice.

breakfast selection brown sugar for oatmeal

i would have liked an indoor pool.

room was clean and comfortable, staff were very friendly . breakfast was good.

fitness facility was limited room was small

hilton's have nice fitness centers-not many use them, but for those of us who do, having a decent sized space and a

i asked for late check out and was woken up at 10:50am by the maid

just the one night, nice rooms, bar food was very good along with the staff. will stay again.

booked the hotel based on the indoor pool, however the pool so cold and the kids not enjoyed it

allot of kids that day screaming

they had a shuttle service

no breakfast! kids peeing in pool, that sucked!

dinner was amazing, day time and evening staff was fantastic and very helpful, pool and hot tub area was very clean and well maintained plenty of towels

the convenience of the spa and them coming to the room.

clean. spacious. gym is awesome. staff is great especially the valet guys.

we arrived several hours before check in and they had a room available for early check in

restaurant hours could be longer but bar attendant was great and a pro at handling customers

felt like they rushed us out of the room even though i put in for a late check out

place restaurant or cafe is needed for breakfast, its very uncomfortable to have breakfast on the bar area downstairs

it was cold in the kitchen living room

loved the complimentary dinner and breakfast

nice breakfast and large, clean room

the breakfast was good. we used the pool and loved it and our room was perfect. thank you

very spacious, has 3 tv’s, and kitchen

24/7 gym facilities

very clean and well keep. gorgeous pool, comfortable bed. kind workers.

nice, clean and friendly staff. pool area is very clean and nice to sit by.

the pool, gym. close to the beach and downtown newport.

didn't use the pool or gym, and did not stay for breakfast that was not included but limited in variety

indoor pool

the gym, small but newer machines

this is the only hotel that i have ever stayed at that did not allow us a late check out, not even 30 minutes

free breakfast, cool fish tank in the lobby, spacious room.

i wish i got to take advantage of the pool and gym

outdoor bbq, porch, rooms, kitchen, size, housekeeping

the amenities are why we stay here, as we have young kids and spend a lot of time enjoying all the hotel has to offer

we also enjoyed the breakfast in the morning

breakfast had lots of choices and all were very tasty

the large king size room with full kitchen , living room , and separate bedroom area .

traveling with two little kids, we appreciate having the bedroom separated from the living room, the clean bathtub and the

staff from the front desk to kitchen to house keeping and maintenance were all so helpful, friendly, and very respectful

clean, great pool for my little ones, we appreciated the breakfast bar, cookies at check in, and really friendly staff

free breakfast and not that far from newport

the pool was great for the kids. excellent, well-appointed breakfast. comfortable beds.

he even compted a breakfast for us

breakfast was ok and free

excellent hotel, clean, new, comfortable. nice staff, good breakfast

friendly staff, clean property, good breakfast

we’ve also had breakfast and dinner there

see above window comment the gym was barely adequate and pool was tiny

we were able to make use of the gym and pool

a nice room layout, including the barn door that closes the bathroom or the closet, a delicious breakfast with eggs and many choices

the pool and gym facility suited my needs perfectly and the room was definetly inviting

i enjoyed the location and everything it offers with the pool to the breakfast.

the pool was clean and warm, the location was perfect for what i needed and the staff was extremely

a thing i paid full price for the room first they never told me the pool and gym was closed and they never cleaned or gave me clean towels i asked them for corp number i very

didn't use the pool or fitness

comfy beds. courteous staff. good breakfast.

the pool was awesome great for children

breakfast is no longer buffet style

loved the hotel room, pool front ambiance

i'm a big fitness person and i found the gym and equipment perfect for my needs

was perfect, kids loved the pool, room was neat and clean, we needed extra towels and the staff brought them to

breakfast

pool would be nice

options for breakfast would have been nice like yogurt, fresh fruit and flavored creamers for the coffee as

being offered breakfast

i did not eat breakfast

have no negative, the things i will like to see is a fitness center, spa, pool and a breakfast option

the complimentary wifi did not work at all, and when i went to the front desk, the receptionist had no idea how to

wifi a bit slow.

bed was comfortable. gym has a pleasant view.

dirty upon arrival, bathroom sink was so small you cant even wash your face properly in it, room service did not clean the room upon

the gym and sauna were first class

it was as if they room service just made the beds without cleaning anything

clean, comfortable beds, lots of pillows, cable tv, quiet, light blocking curtains, easy parking in front of room, good water pressure in shower, old fashioned motel, famous ma s donuts

price, location, staff, parking

quiet peaceful refrigerator and microwave got early check in

very clean, quite area, big parking lot, free parking, very sweet staff, room feels welcoming

to the fully equipped facilities like the large swimming pool, sauna, fitness center and even laundry and cool vending machines

good location with good facilities. pool, spa and sauna. close by shops and pharmacies.

pool, jacuzzi and sauna were well enjoyed by our family and my kids loved the duck machine

we found the breakfast staff very friendly and the breakfast had a nice variety and was available 6 to 10 a

fitness center is small (but adequate- treadmill, elliptical, 2 stationary bikes) and too warm-

staff was very helpful and the amenities (pool,laundry,spa,gym) were all amazing

spacious suites with cute kitchen area

nice rooms and good breakfast

the breakfast was sub par. eggs tasted like rubber.

the size of the room, the kitchen and the breakfast

service,good breakfast, very clean hotel i will always recommend all my friends and family to this hotel

spacious rooms and it had a kitchen area with a full-size refrigerator. that was amazing.

the staff was phenomenal and the breakfast was top notch

pool was had a lot of chemicals

the kitchen was fine except the ice bucket was held together with masking tape

hotel we love everything about it breakfast is amazing rooms are spacious and very comfortable pool and jacuzzi were

breakfast was good

the only things that i didn't like was being so far from the elevator and no game room for kids.

pool was chilly

my kids enjoyed the pool

don't book this hotel for the breakfast as it is coffee, granola bars and oatmeal

lobby and laundry also appeared to be cleaned regularly

available laundry quiet room

disappointed with the breakfast as there were no muffins at 6:35 am

pet fee

pretty pool. wouldn’t swim because of creepy residents of hotel.

breakfast is garbage to me

breakfast was meager. coffee was not so good.

we would have loved to be there for another night so we could have enjoyed the pool

you advertise a pool but when you get there pool is closed for good

we used the ev charging station

they had a good continental breakfast

good breakfast

comfortable room and very clean. wonderful staff and very nice continental breakfast.

felt more like a small bed & breakfast than a hotel.

continental breakfast contained a good selection.

continental breakfast was awful, food was not fresh, son felt sick after it

no breakfast but i understand it's covid and for the safety of guests

breakfast was delicious

comfy bed and a good breakfast

clean , comfortable and secure is the best especially when they throw in a nice kitchen.

the room has a mini kitchen area

big fridge, nice kitchenette with stove and microwave, everything was clean

only thing might be the little kitchenette

i liked the coffee and oatmeal.i really liked the dull kitchen and pots and pans provided.

was granted late check out

when i told the front desk we were here for our kids’ birthdays, they gave us spontaneous gifts for them

parking was ample, there are areas to walk the dog, apparently there is a pool onsite that i may have missed or is outside and closed this time of year

unable to use the pool/gym due to

restaurant is very nice but to fancy for my kids

horrible staff never cleaned our room and extremely rude even with my kids

breakfast was included and delicious too

breakfast was simply delicious

we did take the car to center of newport, but found plenty of public parking that we used

i stayed with my kids and we felt like we were at a family beach house

comfortable bed, great staff, yummy breakfast.

they do offer late check out until 12 if you ask, and they offer 10-20 dollars and hour for any extra after that

view ❤️❤️❤️❤️❤️but i will love it more if you have pools on building 2 for my kids

disappointed pool not open

entrance from parking lot (past laundry room, dismal decor, vending machines) to sole elevator to reception area

also our room was to the right side of the hotel near the bar next door and on saturday night it was noisy

in proper room the 2nd was alot nicer then older building, under staffed halls were filled with laundry carts, some hallway were unpassable, highly

was very pleased to have laundry facilities self-serve on site

the indoor pool and hot tub were very clean and great temperatures

no breakfast provided! loved the location

the free breakfast was great! the bed was comfy.

our room was spacious and the kitchen well equipped

updated, great breakfast, free parking, heated pool, fitness center, business center friendly

was spacious, clean, had continental breakfast, a bar at night, gym area

pool and bar open til 11pm

pool and bar open til 11pm

be nice if breakfast hours were longer, but that’s just because i’m not an early morning person

the spa tub was exactly what was needed after touring the mansions

room was amazingly clean and the spa tub was superb

we had a room with spa tub could not ask for

spa like bathroom & shower

there was no breakfast

we were able to do a late check out

breakfast was not provided, even though the booking information stated that it was included.

no breakfast.

the location was great place was modern on inside...dissapointed no breakfast

reduccion of room service, and the carpet on the fifth floor clearly needs shampooing.

kids running and yelling in the hallway until after 11pm

also spa services on the premises

my kids want one in our house

the hotels fault but just wish the bars in the hotel and the outside bar were open