the deception of ad for a pool spa

room was comfortable and breakfast was great.

everyone was very friendly, and the breakfast was great

assumed breakfast would be included since all of the holiday inn express hotels i’ve stayed in included

price /good breakfast

water flashed from hot to cold to hot and fitness center bare bones.

was ok, some of the amenities were not in use, the pool and fitness room was not in use

pool clean, breakfast nice

pool closed...green water

the breakfast menu was same everyday

breakfast was very decent and met minimal standards

they didn't have any kind of breakfast..

thought the breakfast was lacking

did not partake of any breakfast, room was clean and everything worked as it should

breakfast, peaceful facility, maintenance and clean.

no breakfast because of covid , great location

no breakfast because of covid-19.

more lightning and breakfast

breakfast choices were not great

breakfast bar was a little lacking. muffins and cereal but the coffee was good.

breakfast was ok, but could have had more selection

staff were informative and friendly, the breakfast selection was fresh and robust

staff, real hot breakfast

pool was closed

nice to have a mini gym for exercise

pool wasn't open and that was part of my reason for booking this hotel

the pool wasn't open but i think it was for a good reason.

dirty laundry left in bathroom

it didn't have no swimming pool

breakfast was just juice in a soda type machine and breakfast bars that you can buy from the

the gym was a hodgepodge of mid range quality equipment and included breakfast was coffee

the laundry only accepted quarters with a total of 28 of them required for the washing machine and

any shared space was dirty and there was not actually a gym

i then told him it s a law suit and he then claimed it was room service that it wouldn t happen again

every day i was awakened by room service

and the hospital if i need them and i get a big breakfast in the morning

the gym and location was great! facilities are tired and could use some freshening.

breakfast was hot but just ok and very crowded, no where to sit for breakfast

$10 adults / $5 kids

and a bonus was the applebee's right in front of the hotel just a very short walk across the parking lot

restaurant/room service facilities were non existent

was kind of upset we paid all that money to stay an u have no free breakfast and no indoor pool

the phone in my room didn't work and i couldn't order room service

it looked in the lobby, the view was definitely a plus, walking out of the lobby to the golf and pool area to be able to sit out by the pool and enjoy some drinks was very relaxing

there is a great territory to enjoy, not only for those who play golf

early check in

staff so pleasant and positive rooms so clean and breakfast so nice

not much variety for breakfast

pool was supposed to be heated

loved the pool.. staff was excellent

no breakfast had.

it was clean, but if you plan to use the kitchen it was not equipped with utensils

the kitchen spatula was not heat resistant, so it melted every time i used it

there is a free gym and laundry room area as well you just need

kitchen and bathrooms were nice. bed was comfortable. location was good.

we were expecting a bedroom that was separate from the living room/kitchen

hotel was conveniently located with large rooms and decent breakfast

location, costs, early check in, parking, free breakfast

we were at the pool and she run us out for some reason

easy walk to suntrust park. great breakfast.clean comfortable room.

the pool was freezing cold... to cold to be in even though it was inside.

the parking was far from my room

parking was plentiful and free

also, as a platinum elite member i called for a late check out and the front desk attendant s response was that there were multiple requests, so

glass door on the floor level to a parking lot

minutes away from all the attractions i was in town for, and unlike the other hotels, had free parking

the shuttle bus was not available on all said occassion

the pool was open

there were also some kids running up and down the hallway in the middle of the night and slamming doors

friendly staff, very clean rooms. the kids enjoyed the pool.

pool my room

the rooms are always very clean, the staff is friendly, and they have an excellent free breakfast

bath and toilet area was so small we had to do gymnastics just to close the door

our kids are older, but a younger, more curious child could easily find it and get hurt

the kids enjoyed the indoor/outdoor pool and hot tub and there were plenty of towels for drying and tables/chairs for those of us who

my kids loved the pool!!!

plus the kids liked the pool and free breakfast

the hot tub was broke. the pool wasnt heated

staff laundry refrigerator microwave

no laundry detergent was being sold as per the sign in the laundry room

morning the room had a terrible smell the window did close bugs flew in the don't offer soap for laundry the laundry card machine didn't work the fitness center was trash the manager was rude

the laundry was broken

despite advertising guest laundry facilities, none were available

i like the surroundings and near food places and laundry mat

no towels or anything had to go get them from the laundry room ourselves

i don't know what is use to do laundry, but the washcloths wasn't clean

breakfast was perfect and the location to truist park can't be beat

there was not hot breakfast and no mile for cereal

pool table, seating areas, table games and board game for kids of all ages

i love the location. my baby enjoyed the indoor pool. we will definitely stay here again.

the hotel was very family friendly! the pool table was a fun surprise.

loved the bar & food! so nice to not have to go back out to eat after traveling all day.

the gym could be a little better with better machines

pool need some cleaning

maintenance was slow. the gym was a pass thru for the cleaning crew so a bit disruptive.

no pool, bathroom floor was filthy!

i was traveling with a u-haul trailer and wasn’t sure where to park but they have a huge parking lot in the back and it was perfect

breakfast was good

a deposit is the pet fee, which if your pet is good and behaves and not destructive you get your deposit back at chk

the front desk was kind and the laundry room was a great bonus

breakfast had a variety of wonderful choices

and room and breakfast were great

our room was as clean as could be and the breakfast was a full hot breakfast even with all of the covid stuff going on which was unusual in

our room was on the first floor across from both the small gym and pool, so they enjoyed the amenities when they weren’t at the games

pool/whirlpool hours of operation

and the breakfast was great

nice pool for recreation

breakfast was really good

as soon as the kids noticed the pool they jumped in

the pool was a bit cold

kids running up and down hallways all night

it did have a pool, gym, and laundry room

they told us there was breakfast from 6:30- 9:30 ... i love the hotel but their idea of

that it had a full size kitchen.i also liked the chair and sofa.

also i would have liked the breakfast to include more than muffins and breakfast bars

the room was a nice size as well with full kitchen

was minimal wear and tear in the bathroom (baseboard) and some noise in the room from breakfast setup in the courtyard the next morning

breakfast not party of room cost

to really dislike, but i do think it's important to know that the breakfast they serve is for a fee they do not have a complementary breakfast which may be

i called for room service, so that i could have coffee delivered to my room, and never got an answer

the staff was great. breakfast was fantastic.

staff was so nice, and great breakfast

convenient. nice clean comfortable rooms. nice breakfast and nice exercise room

breakfast was good

breakfast was good and my kids enjoyed the pool

was wonderful, the shuttle service to the ballpark was so convenient and our driver darryl was so nice

roooms were clean and very nice. bar was cool. very close to where we were going to

check in person was also the acting bartender

boombox it was nasty, made me and my girlfriend sick off of 1 sip, i gave the drink back to the bartender

the hotel bar closed at 11 pm on a friday

no pool and very few activities for kids - bar in lobby with pool table but there is nowhere outside the room for kids to hangout 2nd you have

good location - adjacent to bharat bazaar and lots of restaurants nearby too. good gym facility.

no room service

were there during an exceptionally hot week and wanted to jump in the pool after work

the top 3 for me were the room setup

everything! clean friendly great family hotel late check out timr

very close to main highways, nice staff. wifi is strong and fast. clean apt with lots of space.

parking

breakfast was buffet style with cooked items, pastries, etc as you would expect from american hotel

the bathroom, a broken shower control, the pool was very cold even though it is indoors and the gym equipment was in really bad repair

good breakfast

great breakfast

breakfast

everything was great! nice breakfast selection

in the kitchen & living room

room that i requested was described as a queen studio with a kitchen that included a stove

i spent most of the evening convalescing from a marathon, the bed and the wifi connection were awesome, as was the hotel's proximity to the restaurant we almost made it to

no complement breakfast

not the hotels fault but there were kids running around banging on walls.

the location, friendly staff, comfort and great breakfast.

the pool area was clean and tidy

ladnscaped with a nice waterfall pond feature, lots of comfortable seating outside, and large pool

there was a separate sitting room from the bedroom which was nice traveling with kids

clean. great location. most staff were fantastic. great gym

the gym area

would it love to have a small romantic area, for a date with my husband knowing the the kids are in the same building

pool was closed, which was a big disappointment

the pillows and the breakfast meat on the second day. which was sunday 2/26/23 was not cooked.

breakfast attendant very nice and helpful.

pool needed attention. dirty! in need of repairs. air quality in rooms was poor. musty.

maricel really went above and beyond during breakfast

pool is amazing

limited hotel dining and room service did not have late night menu.

they went ahead and had room service waiting for me as requested, since i was getting in so late

everything the view gym pool etc...

we absolutely loved these extra touches and the emphasis on our kids

the kids got in for 5-10 minutes before they were blue and shaking

powdered eggs for breakfast

the breakfast was pretty good, never been to an hotel that serves great quality food,

room service

the tournament kids running all over the place!

oh did i mention for your evening relaxation enjoy a glass of whatever you drink at the bar or around the fire pit outside

we were on the 2nd level and the people above us had kids running around all day and night long

the room was clean and comfortable.the breakfast was wonderful.

indoor pool was a little small but still nice to have that option especially for smaller

i slept well and even had a nice complimentary breakfast the next morning

sewood), which was very nice with very comfortable chairs, a coffee & tea bar & water fridge

location, pool, gym, staff, breakfast, free parking

is clean and with the gym and swimming pool is a good bonus, the rooms have usb ports at the side of the bed to charge

heated pool not working. our toilet seat would not stay up, had to hold it up while using.

spa sized bathtub. a pleasant surprise.

great breakfast choices, very clean and pet friendly. did not use the pool, but looked clean.

the complimentary breakfast was great and the hot tub changed my mood

there was no pet fee and it’s a 5 minute drive from the mall.

i also love the comfy beds and the breakfast

it has complimentary breakfast and the staff is great and they are pet friendly and everything about the hotel is

the pool was great as well

the pool was locked most if the time

pool wasnt open

the pool was locked, beds weren't that comfortable coffee pot had mold in it.

that the pool closes at 8 pm

hot breakfast, friendly staff, large clean rooms, comfy beds and great water pressure in the shower

of the reasons we selected this hotel was because of the pool & hot tub in the description

can can be set to run continuously masking noise from adjacent kitchen and nearby highways

pool was closed and we were not warned and there was a bag breakfast of two banana nut muffins and

fantastic staff and cleanliness and the breakfast room was up to par and peaceful and quiet

indoor pool small but great

great location. front desk agent was very friendly. loved the pool and spa.

the pool/gym facilities were amazing!! i felt like i was at a fancy spa.

location, staff, bar and room very comfortable

the bed was comfy and the late check out was really nice

however a very large family of 6-8 (mostly kids) were running in the halls and we could hear it pretty loudly too

kids love the hotel

no instructions where the elevators were, where the pool was, where breakfast was or time it starts and ends, nothing about the market (where they sell

didn't eat breakfast but the overall stay was awesome!

pool and staff

i love the 24 hour gym! and the bar bistro was amazing food fresh and tasteful.

the bar and kitchen was closed on sundays

the staff was very inviting and once the bar opens in the evening thy play great music selections

the pool was the best thing my kids had a blast

the pool was open the gym was good pretty quiet place

was traveling with my husband and 3 kids) when i asked the staff about the mix up they were rude disrespectful and inconsiderate

gym, pool and hot tub were nice

the bed was very comfortable. parking was easy. room service food was great!

rooms were quiet. beds comfy. very clean. bar staff was super friendly.

the hotel atmosphere, room, bar area.

starting with the check-in process, and we can't forget the first class room service

the buffet breakfast is awesome and the bar is even more better

all amenities that one would need to be comfortable from extra bedding, plenty of towels, mini kitchenette

like the excellent customer interaction and service received by barbara who checked me and my spouse in after a very long exhausting day

supervision running, playing and screaming throughout the build especially in the bar and pool areas

the gym equipment in the room

i wish that they had a complementary breakfast... other than that, the place is wonderful.

only issue with hotel was the breakfast. very small and pricey

called and asked if the hotel had ev chargers like advertised

it was an unusual touch but a nice one, didn’t require getting dressed and heading down to a gym

staff was friendly, the room was very clean, the pool was great and the breakfast was 10 out of 10 for a hotel breakfast

clean and pool awesome staff was cool

stayed here for the last few weeks before my kids got out of school and had no problems

being so close to 285. it can get noisy & windy when ur out by the pool.

good location for us. good sized pool.

the breakfast is just ok

very nice gameroom, gym, and lounging areas

we didn’t use the pool or the gym but the spaces were very nice

my room didn’t have 2 televisions with kids that was a problem

gym, pool and computer/printer at location as well

tide pods for laundry could be a little bigger for the amount we pay

the kitchen kitchen and bathroom completely functional and clean

breakfast was not at all what we expected

the kitchen

the kitchen, cleanliness, staff, breakfast

the small fitness room with minimal equipment

i washed some laundry and went down to put it in the dryer and there was water all over the floor

breakfast had a variety and was good

only negative was not a hot breakfast

laundry room

very clean, indoor pool, great breakfast area, very friendly staff

the night check in guy to the lady that did breakfast - this place was way beyond my happiest expectations

the pool was not clean. it kinda looked like the water was green.

spa tub was clean

i didn't like the sausage in the breakfast area.

the breakfast

breakfast was thrown together and was very dull and plain

wish the pool stayed open longer

breakfast needs help.

comfy beds, very helpful staff, decent breakfast

the gym was nice and there was also an indoor pool

the interior of the main lobby was really nice and the indoor heated pool

would love for them to offer a free breakfast. this would help out immensley.

for the indoor heated pool for the kids , and it was ice

room and bed and bathroom and the cable was great and i love the bar pool and the hole entire hotel was excellent

provided disposable earbuds in the fitness room along with assuring there was water in the room

breakfast was excellent and this was the cleanest place i have ever stayed

the pool was not available for use, and many towels in the room

on the property our room, the lobby, the eating area everything was so clean the pool was great too

very clean, great staff and the breakfast was phenomenal considering its a free hotel breakfast.

no breakfast as advertised. no coffee maker in room. rooms were too close and walls were thin.

due to covid no breakfast very comfortable stay will stay again

could make an effort with a hot breakfast. muffin or danish and cup of coffee isn;t much

breakfast was small and not not to choose from

breakfast wasn't that good. cold breakfast.

clean. friendly staff. great gathering area. pool.

just my kids, wife, and i some sleep

the pool is nonexistent and i was told it was being maintenance the pool was my main reason for

i was traveling with some high-maintenance relatives and the gym was the perfect place to blow off some steam

put me in a room with plywood leaning up against the window while the workman were at the pool

it was clean, friendly staff, comfortable rooms, convenient and a very nice breakfast.

i had a large group of kids and the manager on staff told them that he would have to schedule a time for us

the pool was closed

i had to kids and my wife and one bed makes it super uncomfortable

we cleaned the pool ourselves on a couple days

the mini kitchenthe large showerfree parkingnew carpet smell

nice size room with kitchen.

new, the room was wonderful, loved the mini kitchen

our suite was well equipped with a small kitchen area with a small 2 burner cooktop, a fill size fridge, a dishwasher, a toaster, a small

the kitchen area was extremely spacious

even this hotel uses styrofoam bowls for cereal in the breakfast area

have their own kitchen with a coffee pot, stove, refrigerator, microwave, sink and dishwasher

really liked the room and kitchen area

very clean and friendly staff. great breakfast in the morning

it was very welcoming and had a real kitchen with a stove in my room which was great

breakfast was a joke

breakfast wasn't great..no gym

in addition, breakfast was a treat

very clean. very nice breakfast area, well stocked. friendly staff

hot tub inside but pool was over crowded by a party so did not use it

scary elevator, pool is outside

everything was great!! friendly staff, comfy beds to a wonderful breakfast.

breakfast closed early

coffee kept running out at breakfast. not the best pillows.

listing says it has a restaurant but didn't and breakfast area very small

enjoyed the breakfast (was there at 6:30 when the breakfast was available so it was a good selection of items)

very clean nice beds nice breakfast

morning breakfast very good

friendliness of the staff, especially the desk clerk, was fabulous, the room was great and the breakfast was delicious

employee, who served us our breakfast, was very friendly

my room was spotless every day, the breakfast every morning was outstanding

wonderful lady, edna, that takes care of breakfast. she really takes care of you at breakfast.

outdoor pool

the hotel is very clean and great location. great exercise room and pool area.

short time frame for bar and breakfast

terrible desk service , couldn't accommodate early check in , very rude

chose this hotel because there was a bar inside where we could have a drink

the breakfast bar was not free as the information indicated

the breakfast was delicious too

pool wasn't heated and it was november when we visited

have a pool and outdoor furniture to lounge separately from the pool area

breakfast is amazing

the breakfast was awesome!!!

the breakfast was great with a variety of choices

the hotel was very nice and clean. the bar staff was very cordial.

even had free green apples each day and a free pool table

i liked the pool, just wished you had one inside

also, i love how secure the elevators were, having a coffee/tea bar available 24/7, and having sanitizer stations everywhere that actually worked

that it had a kitchen with 2 stove burners

the kitchen was clean

the pool is great

time, there was not cooking tools to use in the kitchen

quiet for being on 3rd floor(rm 345) next to elevator and facing pool

friendly staff, on site laundry room with vending food and drink machines available

some people criticized the breakfast, but i was in a hotel with kitchens and didn't expect the full breakfast

no fresh fruit at breakfast

they were cooperative with my late check out request

laundry facilities were reasonably priced and easy to use

we were right across the hall from the laundry and the boiler room

the pool, and the staffs professionalism

hated the pool wasn’t open

as i sat in the parking lot waiting to check in because i arrived early and was told they had early check in but would not let me check in early

the gym wasn’t working and the pool was very dirty

friendly staff, clean breakfast area, bed was soft and room was clean

breakfast was good as well

breakfast was good and beds were comfortable

great breakfast and staff !!!

didn’t eat breakfast. but the coffee was great

breakfast, what happen to the days of having bacon and sausage with your waffles

i would have liked to have had parking on the same side of the hotel as room.

especially the lady that made sure the breakfast area was taken care of each morning

the breakfast needs more variety and the coffee was great..

needs better selection on breakfast

the breakfast was at a decent time like all hotels and they even have a little store that you can

did not tell use there was breakfast, water bug in the closet, holes in the wall, sheets had burns in them and coffee pot did

friendly staff good breakfast

i didn t see the breakfast buffet i saw online

everything was clean and the breakfast was excellent

quaint, close to everything, excellent outdoor pool to relax and unwind after a busy day

friendly and breakfast

breakfast

swimming pool was inviting and clean, the fitness & laundry rooms were a nice touch and the whole facility was nice and clean

fitness room has signs to clean wipe equipment after use but no sanitizer wipes

and the pool wasn't working

breakfast was great

when i went to do a load of laundry i get up to the laundry room with all my stuff to find out that they only had one washer

i wish the pool stayed open later but that had nothing to do with the stay

the inside pool looked good we

the pool was not open, which disappointed my kids

great breakfast

breakfast

had a huge stain on it, the closet door was broken, the tv volume could not be changed when my kids were playing video games and because it was super loud they could play, laundry was broken

the pool was closed and that was super disappointing as well- may have been a covid thing

i paid for a double room and a kitchen and did not get it what i paid for i want it my money back but i didn't know how to do that

love the bar and decor

only two complaints i would have-is that you have to pay for parking and that the pool should be open longer in the afternoon it closes at 7:00 which is super inconvenient

entire first floor - including front desk, gym, restaurant, pool - is completely closed

the weather was bad so we couldn't enjoy the pool/hot tub but it looked great

cluding probably the best espresso i had in my 20 days trip

room with kitchen

clean and great staff breakfast was really

the breakfast was good and i loved that the room had a full kitchen.

they lied on the website about free shuttle from airport

i liked the gym

i didn't like that the pool was closed, but i understand these things happen.

i came with kids,and wanted to avoid buying food

the breakfast was nice. the location good also.

indoor pool for my kids

indoor pool had spa built in and was great for relaxing after a long day

liked the price, easy access from highway, & great breakfast choices

didn't like that the pool wasn't opened because the kids wanted to swim but other than that, everything was nice

staff in the breakfast area was a terrific ambassador

breakfast was very nice

the staff was awesome. very clean!! i thought the breakfast was good as well. good coffee

pool was large and at times, we were only the ones

they have pool but it was closed for season.

pool was nice, we had good time

nice clean rooms, accommodating staff. restaurants near by. good sized pool.

were only there one night but enjoyed in the pool area

big and comfy bed. some staff was really nice. pool was nice. good breakfast.

breakfast was great with a variety.

breakfast was great and the kids loved the pool

the pool was great

the breakfast was very good

the breakfast was really good. the dining area clean and my kids loved having breakfast there.

laundry room 24/7

breakfast was very satisfying and very well managed by the friendly staff

loved the accommodations with the full kitchen. perfect

laundry facility did not have enough washers & dryers

the room makes me feel at home and the breakfast was delicious.

we enjoyed the pool as well

distance from work and free shuttle service

living room tv didn t work, called to have it checked no one came, asked for room service since we have a 2 month who got sick our first night there in the bed, they came and

pool and gym were nice