saltwater pool and whirlpool

breakfast was just okay

the breakfast was excellent

breakfast was really great

the breakfast was very good and varied

the pool was warm, and the hot tub was hot

good gym

the swimming pool was fine, but it would had been great having warmer water in it!

although i opted out of breakfast, there was a coffee/tea bar every morning between 6-8am which was wonderful to take on my way out for the day

clean,convenient location, nice restaurant, hot tub,pool and gym are nice

only had one high chair in breakfast area

and in living room, very comfortable beds, modern style, even lockers with lights, delicious breakfast, we didn't want to leave

the kitchen table was gross, and the table chairs were disgusting

of staff, comfort of suites, and breakfast

breakfast was exceptional- one of the better ones i have been to

we also went to the bar for drinks on afternoon

i got the king room with kitchenette and it was so nice to have a good fridge, stove, and dishwasher for a longer stay

the kitchen was stocked with all the necessary items, and the staff was incredibly helpful and

nice design, cool atmosphere and great restaurant bar next door

great kitchen with all the essentials

the fact that it has a kitchenette and the location to my kids

breakfast was amazing, kids got their waffles like they had hoped

the breakfast options were fresh and there was good

the hot breakfast was just the cherry on top to our wonderful stay

the breakfast was basic but v good and the location good for meeting friends in sherwood park.

pool and fitness rooms closed

didn't like how cold the pool was. it said it was heated but all of us were shivering

reaching for the remote sounded like there were invisible kids jumping on the bed

it was close to ice rinks and big pool

was very disappointing that the advertisement of the hotel neglected to show the pool was out of order for use

friendly staff, beautiful location, room was very clean, breakfast was great

wonderfully comfortable and clean. breakfast was great!

the two person spa tub was uncomfortable.

the breakfast as usual was better than expected with its variety and availability

the spa tub was awesome

clean. comfortable beds. quiet. excellent, hot complimentary breakfast.

breakfast room was exceptional, so many choices, and lots of seating

beautiful hotel, friendly staff,huge variety for breakfast, pool and gym were great

it was nice that the gym had some quality & various equipment

very comfy beds. good size room, wonderful breakfast with lots of choices.

room was clean, fitness centre was a plus and breakfast was sufficient

fitness center was nice but stair climber did not work

we sat down, the bar tender/wait staff looked directly at us, then walked away

the breakfast

didn’t seem clean (toilet seat dirty, looked like a swished bug on wall) neighbours had noisy kids playing hockey in hallway

maybe a little more for breakfast like grapefruit, another type of meat, and options for eggs.

breakfast was a little sparse compared to some other hotels - did not go hungry !!

the next day, we were served with sumptuous breakfast with a staff available to assist us

clealness,friendly staff,breakfast & location

clean room, great location, very good breakfast

only wifi

there was a grocery store nearby and the timmy's was in the adjoining parking lot

the wifi doesnt work

the breakfast had plenty of choice and the dining area nice and clean.

have stayed often because of the location near yellowhead hiway. like the parking as well.

sausage & turkey patties weren't very good , patties were over cooked , but all the rest of the breakfast was great , as well as the stay

the staff in charge of the continental breakfast were very bard working, friendly and helpful.

just that the pool wasn’t working. but we understood.

staff was friendly and the pool was fun

nice breakfast.

clean room, nice king bed, we had a late night and requested for an extra hour late check out.

big parking lot made it quite a distance from the front doors

went to the bar/restaurant in the casino and it was great

brian at the bar gave excellent service

rooms are spacious, beds are extremely comfortable; casino is a lot of fun

phone is not working we have to go all the way to the front desk to ask for room service and that is kind of a hassle

spacious and nicely decorated, quiet and easy parking, restaurant, pub and pool convenient

was not happy that the restaurant and bar were closed and booking

breakfast buffet had plenty of selection and was delicious and the coffee was spectacular

hotel with lots of parking was first impression

i like the pool and gym. i enjoyed the breakfast buffet. the general ambience is clean.

check in was seamless. gym and pool facilities open 24/7 is a game changer

the bar on friday was open until midnight but only open until 11 on saturday

free parking, eestaraunt on site , spacious clean room. location not far from downtown edmonton

gym/pool

told the waitress but nothing was changed, or nothing acknowledge by kitchen

we ordered room service for breakfast and that was very good and quick

hot tub was cold, but no big deal for us, it was nice and big for the kids to swim around

the restaurant and lounge/bar was conveniently located on the 2nd floor and offered very good food and selection; we ate

the location was deplorable, i was nervous checking in with the kids, then the parkade doors are stupid and hard to get out safely, thank goodness we didn’t

liked the location and room service

had a wedding to go to the afternoon we got there and the staff made it possible for us to get an early check in while they were fully booked the evening before

reasonable good room service but a limited menu

view from the bar was great

we had breakfast room service

the gym facilities had been modified and relocated

amazing staff, cleanliness, great breakfast, family-friendly activities, comfy beds, netflix!!!

location, 24 hour gym, pool, tv with netflix and youtube is a plus

very accommodating with a late check out

excellent service! early check in and late check out!

the pool was not available for use. this was the only down fall.

the views and leisure activities. pool and massage was too good.

lots of delivery fees & gratuity added to the room service charge - but

breakfast was incredible, room service 10/10, overall fantastic facility

sauna, wet steam room, lane pool, two hot tubs & a squash court

the hot buffet breakfast was also fantastic

good breakfast swimming pool very clean and kids enjoyed it gym room also very good and clean staff very

good breakfast swimming pool very clean and kids enjoyed it gym room also very good and clean staff very

the breakfast was great

breakfast and location and clean

the gym is quite limited, could get more dumbells, barbells etc.

i put out the tag for room service on the 2nd of 3 days but did not receive any service

parking and early check in with luggage before event at roger s place was excellent!!

i got engaged to my fiance at the rooftop pool on the 27th floor

pool and hot tub

breakfast was just ok.

main reason for choose this hotel was the pool and water slide for the kids

hard to open and close it almost knocked us in the face a couple times and there were never any pool towels and didn't make it to breakfast with it ending at

jacuzzi was very good and the bed was so comfortable like at home and the breakfast was good

big room for the prices. enjoyed the amenities (pool, breakfast, gym)

the pool being heated was an excellent bonus

room service was expensive for what was recieved

hotel bar was awful

rria

very clean, perfect location, great room service, nice pool, and the team there was incredible

good gym, awesome staff.

were expecting a pool for our kids

the kids enjoyed playing foosball and shuffleboard games while we waited for our food

the pizza we ordered from room service was delicious

the kids enjoyed playing foosball and shuffleboard games while we waited for our food

wish there was gym on site

noisy, didn’t respect my early check in request, rude staff, expensive, disappointing bed size

of gym facilities is not working, my bath tub was with hairs from previous people, and after i ask to

the bar could have been open later

we came back from heritage classic to be told kids not allowed after 9pm

not much parking and the parking lot was very slippery. sketchy people hanging around

i had kids and enjoyed the suite with the extra bedroom for the kids

room with 2 twin beds - both rooms were spacious and it was great to have separate beds for the kids

dered through room service) was not very hot and the gravy was very bland

location and ease of parking.

pool was not available as maintenance work was being done.

the breakfast and the location was perfect within walking distance of our dance festival.

the room and location was perfect, the pool was clean, and the staff was very friendly.

breakfast had a good variety to choose from

great breakfast options

the kids enjoyed the pool

comfortable bed and pillows. nice it had a bar fridge and small microwave.

breakfast and room service was good

nothing really. but i could have done with a little room service

able to accomodate early check in plus awesome breakfast

i have both apps on my phone, and with wifi, i could watch them on there anyways

also, the wifi was a little slow

breakfast was absolutely delicious and perfect

there was a pull out couch and another sofa, table and chairs, a little counter with 2 bar stools

clean room, good breakfast and great location for what i need.

no pool and gym was not good at all. just a treadmill, a elliptical and a bike in a small room.

for a facility with a gym, pretty odd not to have upgraded their appliances to have charger adapters accessible or plug

we could hear the kids in the next room

being beside the ice machine and hearing all the kids running up and down the hallways

the room is quite spacious considering us and the kids

but most of all the staff was out of this world and super helpful with whatever i needed or my kids needed while we stayed

attached was amazing the slide kept the kids busy for hours and i enjoyed the hot tub while looking at the cold snow

kids enjoyed the water slide and hot pool

very optimal and very dim in the bathroom - the decor in the room is a teeny bit outdated - kids running around in the hallways at

seemed a lil out dated gym weight room was rough dumbells had poor choice the bench was wobbly rugs in hallways seemed out

the location is great! clean rooms, decent gym and friendly staff!

the gym could use improvement

enjoyed the coffee maker and mini kitchen amenities

place for every lifestyle) very comfortable beds, easy and free parking, fully stocked mini bar and coffee bar in room, an

we did not get any sleep and were too tired to complain, and did not want to wake up our kids to do so in the middle of the night

plenty of room to spread out, the kitchen was so well stocked, the beds were comfy, the bathtub was phenomenal for a soak, and the in

the staff were super accommodating for our early check in

booked a two bedroom unit with two bathrooms and a full kitchen for the same cost of a standard room at other properties

also appreciate the laundry machines in suite

it was like having a small apartment, with both kitchen and laundry (and even the soap for it was included

breakfast is great like the late check out at noon

card 7 times at check in but the remedied it right away with a free bottle of wine and waving our pet fee

breakfast was wonderful. location was good and hotel quiet

clean excellent location, excellent staff, wonderful breakfast

loved the excellent free breakfast and free wine and cheese hour each evening

very spacious room and very clean, breakfast was included amd there was a little gym

extremely friendly staff, lots of extra towels when asked, no charge for early check in.

for money, huge bedroom, adequate continental breakfast with hard boiled egg, a small gym and laundry is a plus point

breakfast was fresh and good, coffee was good

also very helpful to have laundry there because we definitely needed it lol

the room was clean, the bed was super comfortable and the coffee bar was fun - the wine and cheese tasting was fun, relaxed and very much appreciated and the

the attached restaurant and bar were a lot of fun and the food was great

there was no bar in the hotel due to

you have listed that there is a mini bar in the rooms and that robes are also in the rooms

the restaurant / gin bar downstairs is fantastic

was no lock higher up on the door

location was great, we also like the gym but need an elliptical.

tv channel choices are basic, no bubble bath for spa baths, some rooms have little to no plug ins and no where near the bed

room 343 was very noisey and could hear everything from the pipes to them doing laundry all night long

spa tub and furniture were amazing. shower also great. soap dispensers, pretty cool.

bed definitely comfy wish i had the time to explore the gym

one laundry machine available at a time, in the 6 nights i stayed, never got a chance to use the

the laundry was free and everything was very clean

long wait for laundry

staff is very friendly and allowed us to do a late check out

not enough handicapped parking stalls

close to my destination, free parking

would rather have been in main building had room service and food was not

the food from room serviceg

beds were comfy, your meal room service was yukky

gym was ok, no free weights but cable machine was quite adjustable

laundry facilities, but not the most straightforward

of the dryers in the laundry room wasn't working properly

the bar and vlts

would have loved if there had been a pool or hot tub but wasn’t a deal breaker

the spa room last time, this time needed an upgrade to get a fireplace which i expected from the photo

breakfast buffet could be improved upon, eggs and hash browns were sitting too long.

had no breakfast gym closed open the last to days off stay i was not told on arrive about breakfast or where every

facility was clean and staff was friendly breakfast was quite good

staff were exceptionally friendly and obliging and they provided free detergent for use in laundry and replacement toiletries

very nice place to stay, top service, stuffs were great, gym was nice with 24 hours access.

room as an apartment, 2 tvs, very good kitchen & laundry available

gym was a nice quiet facility

i love that there is a kitchen and dining area in the suites although are restaurants nearby

having a suite with a small kitchen close to our sale at the butterdome was awesome.

again, the kitchen staff were the only people who showed warmth and professionalism

amazing breakfast all u can eat

parking

and the doors do not seal properly

or 5 times this summer at this hotel) r torn with holes and room service didnt cover the food when brought to the room a little

very well kept,clean motel with small kitchen facilities including dishes and utensils, stove top and kitchen sink

was a good idea to have a kitchenette for the price, but only one of the burners worked and i had to kinda beg for it

friendly helpful staff & use of kitchen.

having front access room, good bed and kitchenette is all we needed

was not expressed with their breakfast. would have liked a better selection of items.

beautiful room. good lighting. great staff, very friendly. good breakfast.

breakfast was really good, the staff cooked it fresh when we arrived since the hotel was not fully

was not cleaned properly, no shampoo, only decaf coffee in room, pool was freezing for the kids

breakfast was super, all the staff were super friendly

better breakfast hours

fully equipped, gym, sauna, great breakfast

the breakfast. there were lots of choices and the food was hot. i also liked the hours.

breakfast was nice and hot-food was warm and lots of selection

very clean great breakfast safe quiet location

to top it off the breakfast was delicious

great breakfast, clean room, comfy, quiet

the breakfast cleanliness and service was very friendly.

accommodating staff, comfortable beds, excellent hot and cold breakfast, and staff responded quickly to any issues that

too bad no sauna or hot tub, pool was a little cool in temp

the bed, the pool and hot tub, the gym, the included breakfast, heated indoor parking!

breakfast is good

the hot tub was clean so was the swimming pool

to the gym my daughter was competing at

didn t receive a breakfast voucher, but ricky s was there and the food was great!

central location close to hwy out of town lots of parking for the larger trucks for the night

breakfast is included

plus free hot breakfast

parking is well lit and there was a plug in for a cold

bar food very reasonably priced and excellent food

gym was good for a quick session

we asked for a late check out and we were very pleased with time given (1 pm). thank you

breakfast was great, location was perfect for our purposes, staff was fantastic, being able to have

my husband couldn’t get to use the gym because room card didn’t work to open the door went to reception and the lady told him you

we paid extra for pet friendly room and breakfast compare to other rooms

the gym was very big with a lot of equipment

the gym and pool area could be amazing

i can not even imagine if we would have had our kids with us at his was so

who need the space to exercise the facilities had squash and racket ball courts a really big gym with a lot of equipment

large spacious entrance, gym, pool

room was spacious, very clean with good working wifi connection

the bar is great love the decor and ambience and the staff are friendly and fun

weak wifi and the cheapest toilet paper noise from busy road outside thin windows not buffering

telus wifi and tv went out for almost a day which was very frustrating

i was walking in gallery with my kids and heard loud voices of sex which isnt good

stayed in the king spa bath room, was a nice room, tub was great! the staff was amazing as well

dirty the spa bath tub was (every time we turned on the jets, brown debris came out, we filled the tub 3

pool closed early

for breakfast they have sausage, bacon, eggs, toast, english muffins, tea/coffee/hot

pool was cold

location, nice spa bath in room, couch and tv in room

the weight machine in the gym didn’t work

the seam room and gym were good also

was very friendly nice that there was a restaurant and bar on the premises made it very

no water bottle in a room. mini bar is empty

bathroom could really use hooks or towel bars beside the sink grab bar in shower would be great

parking was congested

was super , friendly staff, great facility, clean, pool ,hot tub

rooms were clean beds were comfy very nice clean facility with great staff nice pool

eaning) every day which was also really nice

they had good breakfast.kids enjoyed the pool.they had laundry , gym and room service was good.

generous room size with the kitchenette

paper thin you can here the next door plain as day and the people above walking suppose to be a kitchenette not one thing in cupboads no cutlery or

no hand soap, no dishwashing soap to wash dishes with the kitchenette

complete kitchen stuff

sink in the kitchen dose not make sense to use

excellent customer service. breakfast

the beds were plush and comfortable and the breakfast area was very tidy and the food was delicious and hot

the pool was a hit with the kids and the hot tub a hit for the parents

has a decent gym for the hotel category

nice pool

need grab bar in bathtub

noisey hallway after the bar closed.

also being able to have early check in time and they accepted dogs

didn't like the fact that because of covid 19 the bar closed early but that was the governments fault not the hotels

start with -- friendly staff , they accomodated me with late check out and check in was express took only fee seconds

there was no breakfast included.

no breakfast

icy parking lot.

when i booked on line with our kids ages

staff was awesome. pool, and fitness room were great!!

this hotel has been a family favourite.kids love the pool and the breakfast is very nice!

clean, quiet room, nice breakfast.

nice breakfast for anyone and everyone.

extra pillow and breakfast free

it’s not fancy, but has a pool, hottub, and a great breakfast for the price

really liked the gym, pool, hot tub, staff who let me use their computer for microsoft word, location, the rooms) i got

carpet was old and not clean, the gym had a foul smell

the pool was a great bonus too

3x ev chargers in a heated garage - perfect for ev owners!

hot pool was cold, there was a toilet brush in the middle of the hall (simple mistake)

were staying in room 453 and we were beside a laundry room or something

bed was so comfortable. kitchen had everything you need. - king suite

parking outside

you can even order room service from denny s to your room

had my dog with me, and when i lengthened my stay to a laundry suite to do my laundry they would not accommodate me for some reason when there were rooms

swimming pool , free breakfast and jacuzzi

clean, friendly, excellent breakfast, pool with slide for children, hot tub for adults

love the clean and friendly atmosphere. great free breakfast too!

parking was limited in the front, more parking was available in the rear but long walk to

ot enough)

no room

the warm chocolate chip cookies at check in to the pool open 24 hours and the restaurant was both delicious and had amazing service

the pool and gym are 24 hours which is super convenient

not even room service was available

gym facility is good

there is coin laundry onsite

hot breakfast was very nice and the attendant did an amazing job at keeping everything refreshed

the breakfast area is quite noisy--maybe felt on the bottom of the chairs might help?

clean and comfortable room. breakfast was great.

bathroom in pool area wasn't setup very well for changing

24hour gym and pool

sure i requested a quiet room but ended up close to a family with energetic and loud young kids

kids enjoyed the hot tub. room and bathroom were both upto the mark!

also, the pool was open 24 hrs

excellent place to stay. rooms super modern, clean and lots of kitchen facilities.

the gym was complete

wonderful stall! the facilities were clean and modern. breakfast was enjoyed by all the kids:-)

kids loved the pool

the rooms with the kitchen are a good size and fully equipped

breakfast was nice, the kitchen was well kept and well stocked

there’s a bar with vlt’s and off track betting if you’re into that sort of thing

was concerned with noise at hotel has a game room (not sure if this is a vlt bar or what) but no noise came of it

late check out

beds sucked and bar was sub par.

room was big with sofa, desk, table, chair, bed, kitchenette, bathroom

get clean bedding, or clean towels and when i moved the stand there was somebody else's dirty laundry behind it

the rooms are nice. it comes with kitchen which is great.

check out was smooth with a little breakfast offering of fruit, yogurt, muffins, croissants, cereal and coffee

i paid extra for a kitchen and was a little bummed that there was no coffee machine in my room.

nice looking gym and pool (but we didn't get a chance to use it)

was so happy that there was a proper, hot breakfast with additional options

the facilities (pool, laundry, great room, hospitality room) were perfect

having free laundry was icing on the cake

free usage of laundry room was great

having a laundry mat and 24-hr convenience store was also a bonus

staff, breakfast, room was comfortable, had a microwave and a fridge, restaurant and bar connected to building

accommodating us even with a late check out because our flight was delayed

we were happy when we asked for a late check out

there is a bar attached to the hotel and the food was great service was

there's no extra breakfast

coffee was weak at breakfast.

fitness room has old and broken equipment

great room layout, included breakfast vouchers, friendly staff.

ricky's bar and grill is convenient

kitchen with nothing in it no tv in living room

the kitchen in my room allowed me to prepare the rest of my meals as restaurant food isn't my first

excellent breakfast and bed are comfortable pillows are a little on the hard side

room concept and layout perfect for families with two rooms and two washrooms and small kitchenette

the main room with the couch and kitchen were cold and unwelcoming

stayed here last year and booked again due to the friendly bar tender and good

food in bar pretty tasty, staff great ,nice clean rooms. breakfast large

only spent one evening so did not try the food. pool was nice for the kids

kids liked the pool.

wifi was not good

no laundry facilities

ok all nights on same bill) or we don't have that

hear our neighbors laughing and louder conversations through the night

there is a good restaurant next door for good food, gas bar close by

no room service due to covid restrictions which was excellent

a pack n play for our baby we got a room where there was a patio door that went to the pool

hot showers, morning coffee and an awesome pool and hot tub made our stay very pleasant

denny's restaurant right at the hotel with room service

which

h we should go to that location,) carpet is smelly, carpet was wet towards the window area, poor wifi connection

location, laundry, friendly staff

clean friendly free breakfast

is can happen anywhere

excellent hot breakfast

the kids loved the pancakes and eggs

breakfast options were limited.

so handy and close to the mall. and free breakfast.

no breakfast due to covid-19.

breakfast was good!

because of covid.no free breakfast.no hair dryer in room.

no swimming pool and hot pool.

no information given about the wifi, easy fix.

with my hubby and 2 grandkids

for milk taken for kids were extra charged which could have been avoided as their consumption on the breakfast is less

like the spacious parking, easy to locate

free coffee and hot chocolate for kids in a lobby was a big plus

can't say there was anything i didn't like. could use another handicap parking spot!!

awesome breakfast, free slushes friendly

ample parking on site

loved hours of pool staff and continental however the kitchen staff rude, one in particular.

the sign in the bathroom bosted about being environmentally friendly by saving energy on laundry but the coffee cups were single use disposable cups individually wrapped in plastic which

work on the front part of the parking lot, we had to park on the other side of the building, and gym wasn't

the new renovations are very refreshing and i enjoyed the pool, and the free breaky

nice options in the gym

close to city center and easy access to highways. good continental breakfast.

the pool is small. it got crowded when there’s a lot of people and we have to leave.

i like the price location beds and the pool. close to west edmonton mall.

staff was super helpful and the pool was just what the doctor ordered to burn off all my 7 year old energy off after being in the

no microwave and pool access, but with covid it’s understandable

gym was a good size fairly clean and the equipment was sufficient

the pool was the perfect temperature and the gym was great

it was a great stay, bfast, fitness gym

the continental breakfast is 2nd to none, very good selection & fresh clean kitchen & food:)

would recommend a set of dishes and utensils in kitchen for take out orders

it would be better if there is a shower cap or laundry bag in the rooms

kids loved the waterslide

pool was great for 2 small kids

wifi was perfect

excellent breakfast, lots of variety. nice pool area. spacious room

kids running in the hall coming back from the waterslides

the pool was perfect for the kids

gym was very well equipped

the room was clean and modern pool hot tub

friendly staff and check in, good selection for breakfast,

the breakfast was awesome, the coffee stations, the customer service, and the room.

need bigger rooms for families with kitchenette

hotel has a pretty awesome waterslide which empties into a small warm pool

called in room service quite a few times, no answer so i had to go to front desk to grab stuff

didn't have anyone ask for room service, had to ask for more supplies.

we would have liked continental breakfast

pool could have been bigger.

hot tub, pool, staff, comfortable bed, overall clean

clean hotel with a nice gym and pool

pool makes my kids had irritated skin and eyes.

pool is tiny

free laundry services where u can do your own laundry 24/7.

games room, gym , pool and jazzaui

gym was above average, pool looked good (didn't use)

the hotel offered all the necessary facilities (like laundry and etc) and there was also a nice pool+gym

we love the full kitchenettes we love having the option of cooking our own breakfast, free laundry(they provide laundry baskets too in the rooms) and amenities available

summer wouldn't be so bad but walking with 3 kids and our luggage in the cold wasn't fun doable but not

the 24hr gym was a fantastic bonus to have

my kids had fun with the game room

i always like the gym, pool & hot tub and “free” breakfast

were kids running around in the hall after midnight

they offer you an omelette in the morning because a food bar would not be acceptable during covid and it was very tasty

we used the pool and hot tub for 45mins which is good enough for us

very clean, the rooms are spacious and there’s kitchen appliances available

the kitchen had a medium-sized fridge, hot plate with a large-sized microwave oven

are comfortable, nice to have a kitchen with full fridge, very quiet

pool is a little small so was crowded

washroom and sink soap containers too high for kids

breakfast was top-notch. loved the oatmeal.

very good breakfast enjoyed the pool & hot tub

very good breakfast enjoyed the pool & hot tub

no hot tub, but there’s an indoor pool and a small but decent gym

they are very accommodating to early check in/out.

better breakfast options. swimming pool was a bit cold

they gave us an early check in

breakfast

good breakfast! very friendly

good offer for this price. nice area for breakfast.

like the service especial the breakfast in the morning that's good leaving the place with your bally full ,i save money

had to sit in the kitchen area to eat our breakfast, my boyfriend was trying to get ready for work

haven access to a small kitchen