thank you to outstanding customer service , even the lady who attends the pool area she was helpful and had alot of knowledge about the hotel her name was donna

booked last minute to get my wife a spa treatment and called at 12:00 for an appointment, but they never called back

great location, views of the river, fun activities, pool and fitness room

are a wide variety of free activities for guests and i really enjoyed the guided tour, archery, golf cart tour, and campfire and s’mores

the bar and the lobby where i read my books.

spaceous roo., clean pool

the gym is small but has free

they should've told us more about the area and about bar restaurant in the facility

there's no breakfast included with the stay, the rooms/ hallways were cooler than expected & the pool isn't heated

pool but hours could have been longer

clean,quiet n indoor pool

one pillow when we checked in after everything was supposed to have been just brought from the laundry

clean room - balcony - and pool area for the kids - i always clean the room up when we

the pool and rooms were nice

location to appalachian trail. good value, nice laundry and bar.

the gym equiptment was in poor condition and some were not working.

wish they had room service/ kitchen more available

the pool was decent size. the gym could be bigger. the hotel in the right era. very clean .

was a pleasant stay, close to the shawnee inn golf course where my husband and i played

everything was great. breakfast was good. coffee was good. close to waterfalls and hikes.

the pool was a little to cold thats about it.

wasn't nothing i didn't like but was sad that the pool and jacuzzi was closed due to renovations

the pool and the open space of the grounds are really nice

some stars in the open field behind the property and went swimming the next day in the indoor pool

the pool is gone but we had a great time

asked for early check in and was accommodated

especially breakfast is great, i can have hot pancake

the location is great ud83dudc4d breakfast is ok muffins and coffee

breakfast included was good

they say breakfast included but we were expecting another type of breakfast

site restaurant and bar lounge

my daughter found as well as whipped cream in the mini fridge, the room was connected to the “gym” area so i had to listen to people running on the treadmill for hours (it rattled everything

the staff were very friendly and the breakfast was really good

breakfast was great.sever was friendly and fast.

in the evening we always stopped in at the bar and had coffee and dessert, cheese cake is yummy

there was a very big gym, an outdoor pool, and a bball court

there was a very big gym, an outdoor pool, and a bball court

i was invited to use the gym which i did, and i enjoyed the sunset from the westerly direction of the inn, it sits on a very

free wifi

accommodate late check out

well located, nice staff, eclectic guests, good morning breakfast, adequate parking , laundry machines available

laundry service, clean room and linen, paark in front of room

i needed early check in, it was easy to request and get approval online, $25

was great they help me out in the time that i needed it i got an early check in i appreciate

number for this facility is either old, or not working, i called this facility 4 xs to ask for early check in

thoughtful to have bagged breakfast at our door every morning

the room was modern, clean, and spacious, the bathroom well-appointed, and the free breakfast was a perk

has a gym and continental style breakfast

they were great about giving us a late check out

it wasn't that far to drive to other place (like mini golf and the outlet mall)

pool room is a million degrees and the pool water is below freezing

loved going swimming in the pool after breakfast

called the day before to inquire about an early check in; was told abruptly that they can''t promise check in times, and without a pause the

it was very cool to have an indoor pool

it was very clean and the pool was even clean

a little more variety on the breakfast choices would have been nice

breakfast can be better. no bacon. the fitness room was closed.

i left my keys in the hotel room they replaced them with no issues, and they’re very nice with kids

very good breakfast buffet

only thing i didn't like was the fact the my kids couldn't connect their video game to the internet

laundry facility is ok

nice breakfast and nice gym.

great pool and breakfast and price

we really enjoyed the pool and the hot

the breakfast was amazing! couldn't ask for more. also, the beds were remarkably comfortable.

close to shopping, food, mount airy casino

breakfast always the same menu.

place that we stayed at was really good because i had plenty of parking it had nice pool and restaurant inside facilities and the staff was amazing to work with very friendly caring

loved the fact that it includes a hot breakfast

maybe as a sugestion , the breakfast time could be a little bit longer

lied to us the pictures looked nothing like the rooms, the pool was broken it was probably never even there and we don’t even get breakfast

tv reception during the day was not the best and i wish this place had a pool for children

falsely advertisement a pool, an very rude staff stay away from this place thank you.

was no breakfast or pool but i did like anything besides this place

they should have a pool

nice casino was up the road bar and restaurant right there off the main rd in the woods events you need

casino 2 miles down the road

was very friendly and helpful loved the kiddy pool rooms were nice, very clean we were two adults and two kids (one was in a pack and play) and

i like the location, pool location, all staff was very friendly & large showers.

restaurant and bar right on the premises

the breakfast was amazing

breakfast was included

continental breakfast was a revelation of so many choices of pastries, breads, cereals, milks , yogurts, butter

the breakfast is basic, but it’s a very pleasant bonus for such a fair price

the breakfast was okay, different options for like a grab and go breakfast.

booked the property because of its outdoor pool

loved the relaxation aspect. felt luxe and relaxing. the pool was my favorite.

the pool area was one of our favorite amenities, and the fireside drink service added a special touch

the highlight for me was the indoor pool that seamlessly connects to the outdoor section

room required a $500 pre auth security deposit despite there not being a mini bar in the room… felt that was very steep for just one night shower pressure was horrid

late check out and called us to make sure we didn’t forget about our check in.

liked that it has a pool and a gym

gym situation is embarrassing all items are broken it’s a joke

gym equipment in bad shape

2 rooms one for us one for the kids , well the kids room smelled like pot and cigarettes i had to go down and ask for air

and the gym was not open for

the manager approved my late check out request which was a huge life saver

and very dirty and the cable was out for our entire stay which was a bit stressfull with two kids

this place needs a lot of work , very very disappointed not to mention being at a competitor for kids i had to go find another place to stay and it costed me a fortune and a huge inconvenience

enjoyed pool

clean hotel, very nice room. positive staff. good breakfast.

the gym was very small but there was at least a couple of machines and free weights to use

good location, ample parking, friendly staff, nice gym & good breakfast.

breakfast was very nice. coffee was good, the location was convenient and comfortable.

breakfast could be extended to 10am.