customer service, pool

next to elevator, ice machine and laundry

parking on site

there were workers in parking lot little uncomfortable but i know they were working

location was great. breakfast was good. short ride to have drinks on the water wirh son.

access to pool requires a trip to the spa desk check in who run the pool separately

pool, gym and hot tub were excellent and set in lovely setting

breakfast is excellent: fresh croissants, pains au chocolat, blueberry muffins, coffee cake, lots

very kind staff, beautiful building, and lots to do! enjoyed the pool and the wine bar

and getting access to the pool required us to have a staff person let us in

the outdoor firepit was amazing, the gym was awesome and the indoor pool

all loved the breakfast, quality and variety

pool option, breakfast, comfy bed, large smart tv

breakfast that was included was very good!

cleaning staff breakfast

parking space could use some work

the wifi had improved since last time we stayed

zero wifi

nice people to communicate with, late check out, good size room

no breakfast, no wifi as advertised because it was week

manager was extremely nice and very good with the kids she was right on top of getting us extra towels and checking us

my kids were disappointed

have an indoor pool went for my kids to use but it was not heated so useless

night coming back hotel front doors were locked and worker at door letting us in saying trouble kids were in the area

couldn’t swim with the kids despite rainy days

excellent variety of options for breakfast. everything was delicious.

mple touches made a world of a difference); appreciated the turndown service; complimentary breakfast (wonderful selection) via room service; the most incredible dinner via room service

we had an aperitif at the bar downstairs then had dinner at dining room

impeccable service, wonderful dinner, breakfast and lunches

breakfast was good, location was great, away from the craziness of downtown, great walking trails,

great location for golf and beach

the pool- although it was chilly

needed a larger outside bar area

the overall cleanliness and comfort was spectacular and we enjoyed the amenities such as the gym facilities and the tv

this area is surrounded by all the rooms, and it’s not uncommon to hear kids at play 7am

and we were very welcome as a family with 2 little kids

was granted late check out

del at the bar was awesome. so helpful and knowledgeable of the area.

hotel bar not open every night.

received a complimentary room upgrade with a harbor view, free drinks, discount on breakfast, late check out and a fire pit

the double beds were smaller even for the share of 2 kids. can be more comfortable.

the pool area was very cold and we didn't stay long.

) wanted a late check out, but was told no immediately even though there were not a lot of people staying

we asked to see a larger room with kitchen for future visits and he happily showed us our options

the breakfast could have more options.

free coffee and bagels available for breakfast

no lighting in kitchen area at all

and easy walking, breakfast bar was well prepared and nicely presented, bar on site and relaxation areas for social time, rooms

bedrooms where comfortable, great location and friendly restraurant and bar staff

location, bar and public area very good.

the breakfast is out of this world, there's just about everything you could think of.

breakfast was well presented

breakfast was disappointing

afternoon tea was lovely. nice breakfast spread rooftop deck was fantastic

so much to choose from for breakfast, and it was all fresh and delicious

have been laundry or other room above ours so somewhat loud - no ceiling insulation blocking noises above us

no longer have a small gym

when you have teenage kids it’s tough to share the tv for a week

our kids enjoyed the stairs and the adults enjoyed the location and coziness

location of the hotel was excellent! room service was great as well.

great bar and restaurant

the service at the front desk and the restaurants was wonderful - the studio bar with its fireplace was cozy on a winter evening and the food was excellent

salon bar had a good vibe and kay was an excellent bartender

the room was available for early check in which was great

from front desk to room service we were well treated and quite enjoyed have a drink and some bar snacks in the bar one night

location fantastic. building beautiful nice pool area excellent staff great breakfast

breakfast was good but not included in the price

lack of 24hours in room dining and bar service.

the pool was such a plus and the food was outstanding

staff from valet to concierge to breakfast morn

parking was a little difficult. not clearly marked.

loved the parking and breakfast was delicious

breakfast was delicious,my wife and i had the scrambled eggs with french toast and bacon

parking situation

only knock would be the parking, but this is newport and an old city that wasn't built for a lot of vehicles

breakfast pastry was delicious

it had a sitting area, kitchenette, two bedrooms, two bathrooms and 3 televisions

they also were super accommodating with our late check out and let us stash our bags

breakfast and location were excellent.

mini kitchen

we had room to spread out and the kids had their own bathroom

they could use the gym, the pools, easily walk into town, go to the beaches

rooms were bigger than i thought and very comfortable especially since we were traveling with kids

adequate gym

the gym had top quality equipment and everything you would want for a total body workout

room service never came, found hair in shower and not so clean spots throughout the room when we

we didn t use their shuttle into downtown newport but instead drove our car in (and paid for parking) (+) parking was ample, there are areas to walk the dog, apparently there is a pool onsite that i may (+) location was 5 minute drive from downtown newport but parking was easy to find (+)location was great, plenty of parking, and clean. (+)easy parking nice hotel! (-) however, the parking is free and there is tons of it (-)the park view balcony was disappointing as it overlooked the parking lot! (+)were so friendly and approachable, hotel was spotless, room was a great size, had ample free parking, overall excellent hotel (+)parking and access to newport through back road (+) plenty of parking restaurant & bar on

clean, new hotel close to town with a short car ride and a nice outdoor pool.

d kids, and dogs) from mid-afternoon until 6-7 pm

stylish and fun rooms, lobby, and pool

nice pool, very clean happy with everything will be coming back.

bed comfortable- everything was clean and kitchen was convenient

place was lovely - clean, great rooms, small pool - perfect for young kids, nice breakfast

the kids loved the pool in the room was clean

we were offered an upgraded room upon arrival, because our room wasnt ready for early check in (our beach day got rained out, so we were hopeful for early check in, but we had no

lot of really great ideas here for families - roasting marshmallows, movie night with popcorn for kids, indoor pool, tea time, etc

room was very comfortable and quiet. utilized the pool & jacuzzi!

bed was like a cloud, room service food exceptional!

pool and gym and lovely garden

kids liked the pool although a little tired looking

the parking was free and easy

wifi quality in the room was so-so at best.

wifi connection extremely poor

nice spacious room ,very clean close to everything ,free parking would recommend.

quiet peaceful refrigerator and microwave got early check in

exceptional breakfast

spa tub was great

room was amazingly clean and the spa tub was superb

breakfast was delicious, of restaurant quality

be nice if breakfast hours were longer, but that’s just because i’m not an early morning person

units, very well equipped kitchen, high end furnishings, great location, very spacious and easy to find and park

breakfast was a nice surprise when running out in the morning

continental breakfast was awful, food was not fresh, son felt sick after it

front desk staff was friendly and allowed us early check in

breakfast was delicious

breakfast was perfect for an early start

nice pool and amazing breakfast

breakfast was excellent to be free

couple with two children next door to us got in screaming arguments with his kids, was banging on walls at 7am

the breakfast had a nice selection of items on rotation and the breakfast area had ample seat

pool was chilly

great breakfast

location, kitchenette

no change to uesd the swimming pool, was always closed

great kitchen, spacious suite, close to naval base

the staff was phenomenal and the breakfast was top notch

applebee's connected to property. pool fun for kids close to downtown newport.

we found the breakfast staff very friendly and the breakfast had a nice variety and was available 6 to 10 a

the kids loved the pool and games

fitness room was small and hot

the pool is extremely clean, lots of towels provided and a small exercise room next to the pool

is beautiful, location is great, breakfast was more than expected

we used the ev charging station

the breakfast

they had a good continental breakfast

good breakfast

delicious complimentary breakfast and coffee

nice rooms and good breakfast

delicious breakfast in the am- make your own waffles and egg scramble bowl

pool and gym closed. this was due to covid so it had nothing to do with the hotel.

breakfast, pool, spa were great. our room was comfortable for 4 people and a pet

24/7 gym facilities

clean , excellent facilities,pool ,courtyard , lobby , and rooms , we’re great

tub, pool open until 10

clean rooms staff was pleasant pool and hot tub were fabulous and the fact it’s pet friendly is

the pool was well-maintained and quiet- perfect to relax

breakfast

the spa bath was leaked slowly.

the gym and the pool both looked nice

staff was great, everything was clean, there were conveniences like a gym and washer and dryer, and there was a complimentary breakfast

i wish i got to take advantage of the pool and gym

traveling with two little kids, we appreciate having the bedroom separated from the living room, the clean bathtub and the

pool

on first floor right next to pool, gym and breakfast room

the pool was great for the kids. excellent, well-appointed breakfast. comfortable beds.

my kids complained of an awful smell

breakfast was only coffee and juice.

staff very friendly.room and breakfast both excellent.

hot coffee at free breakfast

no breakfast

no chairs to sit anywhere except by the pool. everything else was great.

side was the limited menu in the pub on site and would have liked more of a selection for the breakfast

suite was clean, staff was friendly (she even baked us cookies), the hot tub and the pool were nice, check-in and check-outs were smooth

good breakfast at picnic

good breakfast places near by

was very pleased to have laundry facilities self-serve on site

we did not use the pool, but the kids who were in, seemed very happy

loved the two bedroom suite and the sun deck and pool

location, indoor pool was very enjoyable, room was very comfortable, pillow/ sheets

no outdoor pool

view ❤️❤️❤️❤️❤️but i will love it more if you have pools on building 2 for my kids

tasty breakfast

it s in a great location too, staff gave us a late check out

nice , the rooms were cleaner than clean and decorated beautifully, location and free parking a plus , the complimentary breakfast was excellent very

was perfect, the bed comfortable, the breakfast delicious

delicious breakfast was included

that room is full of kids i know it was you, now go to sleep or im calling the cops” and i immediately felt startled

nice breakfast served hot good assortment of fare

the pool was nice and refreshing, specially since it was just me and my husband having the pool to

local great bus transportation shopping and laundry facilities across the street

nice, clean swimming pool

was supposed to get a $15 credit for breakfast but didn’t.

he even compted a breakfast for us

excellent hotel, clean, new, comfortable. nice staff, good breakfast

breakfast was ok and free

we’ve also had breakfast and dinner there

was fantastic, the hotel is historic and beautiful, the bar was great, the room was super clean, very very

he was obviously popular with other guests, however, as the bar area was packed

restaurant and bar were excellent

serv coffee was great 24 hrs restaurant and bar area was above par

we had reservations at matunuck oyster bar which shockingly burned down this week (r

laundry could be cleaners

staff is very friendly and helpful. room was very clean, and loved having a little kitchen.

and coffee in the morning or for on the go grab an apple a cup of coffee and hit the road on site laundry is helpful don’t have to drive to laundry mat close to many restaurants stores

large room with kitchen, friendly staff, location to our family

you had to go get everything you needed for the kitchen

breakfast was available before the stated time

the covid restrictions, they had there pool and hot tub still open - you had to pick a time slot & only your family was in at that time

breakfast was awesome as

staff, location, cleanliness, and breakfast.

know it seems you must but the superchlorination of the pool was terrible

great value for what it is, breakfast great. offer late check out too

staff was very nice,she let me know that there pool and gym is open by appointment

gym is tiny, but it's still decent..

warm at the breakfast area but i think there may of been a problem with the ac thinks happen

everything, good breakfast,

loved the breakfast, pool, gym

was family friendly and had great facilities, including a pool and jacuzzi

we could smell the chlorine (from swimming pool) in the hall of the first floor.

excellent, free breakfast, too

breakfast was very good and very varied

multiple rooms ... kitchen, etc.

layout, how quiet it was and the ease of having a kitchen in our room

was very spacious with nice kitchen facility

there is a nice hoop for some basketball games, a swimming pool and a gym

there was only one pot in the room with the kitchen and that pot was damaged so did not good

breakfast. pool. gym. local amenities.

staff were very nice. breakfast was very good

gym and ice machine (on third floor) were out of order, spilled coffee on elevator floor, staff was

staff was super nice and continental breakfast was basic but delicious

my kids wanted pancakes at the last minute and they still made some

room was clean and everything worked perfect (ac, microwave, tv, wifi, etc) (+) the free wifi worked well too (+) the wifi is 5g so it's very reliable and fast (+) check-in was smooth and the wifi was good and strong

when we found our room, the parking space in front of it was small, and there were 2 guys in a van in the next space smoking

room service lady is really nice

our room was stuck between a guy cooking on a grill in the middle of the parking lot who was pretty much having a party there were six other people with him and the woman

even the parking lot was clean and well kept

very clean. and the breakfast was delicious..

the pool was not open. the breakfast wasn't very good

we like the in side pool ud83cudfca‍♂️,ud83dudecc,ud83dudecb,ud83dudeceud83eudd1d

very delicious breakfast

extremely convenient for us as it was right off of i-95 and were able to park our company trucks nearby with no issue whatsoever

the lady who oversees the breakfast area was exceedingly polite

breakfast available

could switch up an item here and there for continental breakfast.

i asked for early check in and they agreed

such a deal for a clean place with breakfast. i liked the price.