the food, service and pools were great

nice to have a more casual grill type place to go for dinner, and/or for the pool food area and bar to remain open for

kids club was great

kids loved having s'mores on the beach while watching a movie

no coffee in rooms, no coffee bar after 6:30am

the fitness room was top notch and loved the morning lattes from the coffee shop in the main lobby

love the grounds, love the pools, love the beach, restaurants are awesome and accommodating to allergies etc

the aesthetic of the hotel, fitness facilities, and close proximity to the beach.

family resort was nice but the regulars get up early and reserve the best pool seats

i loved the spa and the photography studio services

the breakfast buffet was a bit underwhelming as

sh they were open earlier/later), and maybe could use more options for room service menu

food at mole, capella, la palapa and room service were all great

hotel, good breakfast lunch and dinner options

we ordered room service

we have also enjoy the infinity pool, the quality of the food, the spacious and the illuminated room and all the daily events that

the only item that bothered me was there was no pool bar to get drinks at, you had to rely on the staff, which were sometimes slow due to being so

room service was prompt and the ride service set up through the hotel was great

service and spa was fantastic

know for all adults it s supposed to be relaxing, but i would have liked a bar with music open until midnight

property, pool and outside bar area were great, and most of the staff were outstanding

we stayed in was in the aquarius ii building and was quite the walk from our room to the main pool and restaurants

pool bar food is not up to the standard of the hotel, felt like i was a low tier all inclusive.

was construction going on so we didn’t get to enjoy the pool bar

samuel the restaurant manager and all of the wait and pool staff

even the buffet breakfast was unimpressive compared to when i stayed at nyx on the other coast of mexico

best kids club ever, my grandchildren didn’t want to leave. good food and entertainment.

food fair at best. room service was best place to eat. many staff members unfriendly.

juan, gil, manuel and daniel at the beach bar and grill made us feel like family and added so much to our enjoyment

water aerobics with julio was favorite, entertainment, most of the food, drinks, bar swing was fun, snorkeling tour with julio was amazing, feeding fish, gym, aris my

i think they could use some more restaurants as well as maybe an adult only pool

wish there was a pool bar pr poolside bar

all of the rooms have a pool view and at least a partial ocean view

the entertainment was fun with some salsa classes by the pool and dj on the beach

the lazy river is wonderful as are the pools and hot tubs

the room was relatively ordinary and the plunge pool wasn t heated

and landscaping, the pool staff, and the valet staff

the sushi restaurant was excellent as was breakfast provided in the morning

the service still needs a little ironing out. pool service was slow/inconsistent.

breakfast was a mediocre buffet for $50 per person-for our family of 5 it s difficult to justify

the spa is the best i have ever been to, free hydrotherapy is incredible and the massage was amazing

the blanc cafe should offer breakfast sandwiches.

breakfast was the only meal that was good

we enjoyed the restaurant and in room dining breakfast options over the breakfast buffet

new property, exceptionally clean, great gym, food reasonable for a resort, great service by restaurant and pool staff and the butler was

view and very good restaurant and nice pools

and i went to the spa for two experiences

new, clean property with lots of pools. nice wide beach.

explore and for our toddler to also have fun with other kids and not just to sit with us at the pool all day

they need more breakfast options. buffet was mediocre and was the only breakfast option.

breakfast was terrible - the food was not fresh

have breakfast but the room first given at resort was unwanted a room looking at a wall and not

clean hotel and comfortable. nice view and nice pool. staff very friendly.

the layout of the pools and friendly/helpful staff

bathrooms close to the pool area, we had to walk up the stairs several times while enjoying the relaxing pool

did not have breakfast

it, the decor, my comfy room, the sweet and ever helpful staff, the beach, the cool water of the pool to dip into

beautiful property and restaurant, and amazing breakfast.

there wasn t too many guests during our stay so the pool and beach were never crowded which was nice

the pool area is small and there wasn't much activity going on

loved breakfast

the fitness center is small but nice, the restaurant breakfast had limited options but was good and the

the family pool “c” bar closes very early at 5pm

the breakfast was amazing, the pool and the drinks at the bar too

under a much needed remodeling so not everything was open and there was too much notice by the pools

to update furniture, bar food was average at best

the kids club was a hit for our two kiddos (age 6 and 8), and our private concierge made sure

staff was very helpful and friendly, dinner restaurants were exceptional and we loved the breakfast as well, so many kid-friendly activities/amenities, bed was comfortable and loved the

the following day we ordered kids breakfast room service ahead of time to be delivered at 11:30 so she could eat first

not enough separation for the adults-only pool -- the kids pool overlooks the adults area, and kids would simply hang over the edge of their

there's only one restaurant available for breakfast but that have a very wide array of options

was disappointed that the rooftops bar was closed on monday and the lap pool was cold

room was large great black out curtains great linens full breakfast and good long hours beautiful roof top pool and lounge

the laundry room was very clean

spectacular pool on the fifth floor

breakfast the food was excellent, well stuffed with amenities, free wi-fi and parking, friendly

room as many of the hotel rooms are no view and not in attractive spots on the property like by kids club or heavy

unfortunately, the price for a family with multiple kids weeds out most people

pool

unfortunately, the price for a family with multiple kids weeds out most people

room as many of the hotel rooms are no view and not in attractive spots on the property like by kids club or heavy

kids were given a card to select snacks, yet their preferences never arrived

kids club staff were so kind to everyone (kids and parents)

gym staff was very helpful

truly excellent hotel with exceptional service delivered with warmth spacious rooms a fantastic kids club wonderful

kids club staff were so kind to everyone (kids and parents) (+) great with kids as (+)truly excellent hotel with exceptional service delivered with warmth spacious rooms a fantastic kids club wonderful (+) kids club very well organized with adorable people taking care of kids at any (-)gave us a really bad room on top of the kids swimming pool and took 2 hours to change (-)placed noisy family with kids next to us. families rooms should be away from couples. (+) the kids club was a plus (-) kids were given a card to select snacks, yet their preferences never arrived

spa services are great and not too expensive

miguel is the best instructor with kids

rooms are a very good value, and i appreciated that they allowed us to have our 3 kids in 1 room

the spa is very nice amd minerva is excellent massage therapist

i got a great massage from minerva at their spa that was well priced and you receive a discount if you are staying there

the staff let us have a late check out which was very appreciated

beautiful views and pool, close to the beach, wonderful staff (isaac), very safe area

the pool and the view from the room

the breakfast that is served is amazing

outside pool area, good breakfast- even a chef who made meals if you wanted him to

good vibes - everyone was super friendly and helpful - healthy breakfast was always available - views and atmosphere really help relax - the pool is life saving

the pool was tiny. and we couldn't use the lawn chairs on the beach which was disappointing.

breakfast was wonderful. the beach view was splendid

outdoor pool was available but not heated: the ocean was warmer than the pool.

fabulous included full homemade breakfast

it is right on the beach and the pool deck sits a few feet above the beach which allows a great view of the incoming waves from the

beds were comfortable, pools heated, showers warm, facilities clean and the beach- big and wide

even the glasses at the pool bar seemed dirty

we had no problems getting a chair at the pool or renting a cabana by the pool

the adult pool deck is where we spent most of our time when we were at the hotel

they seemed to make an effort with entertainment and we enjoyed the bubble pool party in the adults pool

the swim up bar and the infinity pool were completely mesmerizing

breakfast was good and the staff was very friendly and help.

great location. liked the adult pool cause we didn t have kids with us.

you literally feel like you are sleeping in a major parking garage

at the altitude tower bar is an amazing bartender

food is great, breakfast at mezcal was prize deserving

the breakfast was good. over priced and under staffed.

location, comfortable rooms, good breakfast, suprisingly tasty food from the room service menu, very corteous staff

d not cheap

times there was no towels at the pool but as soon as you asked for them they would bring some out

free breakfast was great

they also have a nice pool and gym

kitchen to prepare your own dishes if you like

beach chairs, umbrella and snorkeling gear to rent for free friendly staff and late check out at 11 instead of

the location, friendly staff. use of beach gear and the kitchen amenities available in the room.

the living room/kitchen area was suited to our needs for making coffee/tea and toast

the room has a minibar and some kitchen aids as glasses, plates, cups, etc which turn out super helpfull because there´s

the drinks at the bar were good an they were happy to make you something custom

cant really name a thing. maybe hot water in the adult pool?

didn’t like that it didn’t seem as easy to discover which bar was open at what point during the day

resort was not too big and had an adult only pool and swim up bar that we used every afternoon.

the spa was closed

breakfast was so delicious, the location is very close to the beach, a few min walking

staff was very helpful nice and friendly delicious breakfast and great swimming pool and spa

staff was very helpful nice and friendly delicious breakfast and great swimming pool and spa

the location is good, nice view of the golf course from the room balcony, good breakfast.

breakfast was awesome

loved our room at the back of the property overlooking the golf course

royal homestay was very welcoming and accommodating to an early check in

the pool was pleasant on a hot afternoon and pepe at the bar was really kind.

pool area was great - water in the pools was warm and lots of areas to get out of the sun

gorgeous and spacious and beautiful pools. lots of lounge area around pool.

little bit cold water in swimming pool

we were given a 3 hour early check in and permitted to extend our check out time as well

the bar staff was amazing

meals at the restaurant were overpriced- $30 each for a buffet with no discount for kids, as were excursions (unless you attended the time-share sales pitch)

great location with the beach right there! pool is nice and plenty of sun loungers!

options of the 5 pools

we had dinner at awacate and cielomar and ate at the pool

the gym and spa were also fantastic

the amenities were great especially the gym

favorite parts were the lagoon style pools and water features, minimalist design, hot tub on the balcony, pool/ocean views, amazing food

the gym is decent

pools great, beach fabulous, food excellent, rooms comfortable, staff was informative and

the spa was wonderful too

all inclusive did not include $12/day wifi

the beaches were closed, the pools extremely cold, and the kids' club was sometimes closed when it should have been open

loved the pool and the different activities and shows

r kids too) resort has a purification system for the water

gym equipment is old and worn out

the water park and rooms were not great, they seemed run down

pool bar had a really good variety of

rooms all have golf-course views, very, very quite at night

the property is centrally located and not far from the beach and faces a golf course, the surroundings have a bit of a concrete jungle

pool

terrace, loved the pool and proximity to the beach

the pool and grounds were kept spotless

the location, pool, rooms and cleanliness.

also, the pool is a great way to relax the day away

the quiet beachside cabanas were a delightful treat, and our visit to the paz spa was tranquil and reinvigorating

won't let you use a luggage cart by yourself which made it hard for us since we had kids and a car, and sometimes wanted to take a lot of stuff to a beach, but had to call and wait

since it was so family friendly it would have been nice to have kids menus at both restaurants..

loved the spacious rooms, patio and well equipped kitchen.

pool nice, views of ocean lovely

kitchen is fully equipped with fridge stove microwave dishwasher washing machine dryer coffee maker

to the pool area required walking outside near the parking lot to follow a foot path leading into the

jacuzzi pool in site and 2 other large pools on either end of property

- from the greeter to the manager to the golf cart attendees to the waiters at the restaurant

quick golf cart ride to the beach area and carts are readily available

receptionist, did not tell us our room was at the top of the resort nor did she offer the golf cart

room service was great

the property was well maintained and even though the property was large they provided golf carts and drivers to take you anywhere you wanted to go

view, location, swimming pools, dining

wifi is inconsistent

pool was freezing and unusable at 80 degrees outside

the pool was great at night

pool was not heated, very small and what looks like a hot tub was just a cold whirlpool

just don't expect the view/pool/what not

celestial pool (outdoor)

desk in room for working on laptop computer with good wifi connection

toilet didn't flush and wifi was almost none existent and had no courtyard.

wifi-internet didn't reach our room

i checked in the staff did not provide wifi password

wifi didn't work

the kids club and kids pool was great

got unlucky and got put next to a family with very young kids and babies

breakfast was just perfect for what i like and need in the morning

we had 3 young kids with us and they always felt welcomed and catered for

need more severs by the pool !

beautiful pool area, friendly and helpful staff, excellent on site restaurant.

and the pool a welcome sight

at all, i’m sure the owner had the pool regulated but maybe a little more chlorine in the pool as it gets warmer as the day progressed

friendly and helpful reception, with my room ready despite my early arrival and kindly arranged a late check out for me too

we both enjoyed our stay - it is a delightful little hotel, right near the square, lovely pool, lots of trees and plants,

great location; close to restaurants, great bed; soft playing music at pool

our room

spacious rooms, lovely pool helpful staff

no wifi password in room or given at check in

we had to go to front desk to ask for wifi number because it was not provided

rooms are clean and matress very comfortable, with ac and wifi working well, hot water and great water pressure

it was a great fit for this 40-something couple without kids

really slow wifi

the wifi password wasn't provided

it was a great fit for this 40-something couple without kids

great coffee and kitchen

kitchen with everything you need

the kitchen was fully stocked with clean, matching items

the kitchen was well stocked with utensils

the rooftop pool had amazing views of the surrounding area

food was average in de cortez, painfully slow in pitahayas and poor around the pool - plus extremely expensive

great beach, good pool, slow service

the pool was cold wish it had a heater for the colder months but overall all the hotel is gorgeous

he exchange it with $100 spa instead

views and multiple nice paths to follow and walk together - it also offers many places that our kids could enjoy, the staff is amazing, very helpful and trying to help in every way that they

didn't like having the two small beds! the golf carts didn't come around much!

loved the infinity pool

room service not included in the all-inclusive option. last restaurant/bar closes at 10pm.

the villa was very comfortable with its private community pool, and the walking of the property.

diner there we were out but the little we were there one of the worse services i’ve had at the bar area by the pool would not stay there again but facilities are very nice just the service

the room service and that everything is closed at 10pm and the pool closed at 8 no fun there

pool, room and staff

sometimes we just wanted to sit at a bar before or after activities but the only bars were at the pool

hotel is adults only, but dinner time sometimes had large tables of people like the visiting band s

the gym is well equipped too

the art & ambiance spa & pools

the restaurant choices were limited. no sanitizing wipes in gym :-

the free valet parking was much appreciated

cute, clean lil hotel. great pool. great restaurant with excellent food.

i'm not a picky traveller but room was noisy from live band, guests and kitchen

suite was spacious and clean with a kitchen well stocked

loved the hotel drinks by the pool

pool kind of cold

ever present problem of inconsiderate people staking their claim on the pool lounges early in the a

very nice spa as well cons: for the price of food in restaurant it could be slightly better and the drinks

the pool area is lovely and the landscaping is very well maintained and pretty

pros: huge rooms and terraces views are lovely, the main pool is great with good service

the pool area is lovely and the landscaping is very well

when i did get a room, i was put next to a noisy parking lot

parking was not an issue

it was very clean, huge shower, kind staff, parking on site

good size of the room parking

the hotel is near the airport, very clean, very convenient, brand new, safe, free parking off the street

resort did not had much for kids to do

liked the view from our villa and that they were able to assign our kids a room next to us in an adjacent villa

liked the view from our villa and that they were able to assign our kids a room next to us in an adjacent villa

that the resort is just the size that you don t feel like you re always rushing to get to the pool for a chair or having to plan the right time for dinner to beat the crowds

resort did not had much for kids to do

abelardo form pool/jacuzzi area was great mario bell boy great service

- room was nice - infinity pool nice - great massage and spa experience

upgrade to preferred club at this resort because you get your own building that has snacks, bar and a pool

like how room service cleans your room everyday

if you're looking for a relaxing, adults-only escape with stunning views and a truly relaxing vibe, secrets cabo is the perfect

breakfast buffet had plenty of options in which to choose

we love the peacefulness of the resort and pool area

e pools in particular) could desperately use some tlc

nice quiet pool area, very relaxing

the facilities

the pool set up was one of the best i have seen at a nice resort and there was ample space no matter

service at the pool was fantastic and the breakfast was also very good

breakfast was good - however they put our families in different parts of the hotel and couldnt eat

breakfast however was excellent

pool area and staff

would be nice if the pools had heaters since the ocean is cold here and it does get quite windy here especially in the

i liked that each condo building had its own pool, never over crowded

difficult to find, the bathroom in the master room did not have hot water , toilet was tilted and laundry was not in building

a pot would’ve been good to have in the kitchen as well, not just

the wifi could be better. also few things were missing from the kitchen utensils.

spa was amazing

special mention to ivan one of the pool attendants who was actually extremely helpful and couldn’t do more each day

the rooms were a little dirty, the pool temperature was too hot!

breakfast is excellent, but dinner was just ok

the facility, the staff, the rooms, the communication, the location, the pool, the spa, the view and the restaurants all were amazing

plunge pool, full panel sliding glass walls, expansive bath area, terrace with 2 chaise, daybed and table

it was pool conversation with other guests about the ridiculous prices on everything

big walk to the pool etc. it's a lot of hiking

breakfast served was ok

attached full gym for guests was a huge plus, great helpful staff, and the included breakfast was always

wifi internet signal came and went--not stable

couldn't connect to the wifi

location, coffee in room, breakfast

we called for room service at 9 and they said that kitchen closed at 9

place has a very nice patio and pool, the staff is always ready to help.

buffet for breakfast shd

if you have kids, plan to rent a car for sure

beautiful pool and great staff. also loved the patio with hammock and breakfast.

breakfast, free coffee 24 hrs, clean and modern facilities, kind staff and good value for your

breakfast was really good,everything tasted good

good breakfast, nice rooftop

and the breakfast was

it would be great to have more food options for the breakfast

the gym is also very well equipped

jesus the lifeguard is a great employee and always so nice to our kids!

the pool for kids with slide was yellow and smelled

a bar service operating later in the night at the oceanfront restaurants.

i had to call room service to come clean our room

the breakfast, heated pool, and rooms were great

pool was great

the breakfast hours were to early

the breakfast menu, you can raise the price a little and get a better breakfast

breakfast good pool restaurant average did not have in stock menu orders

floor location opening on pool with little view and lots of kids

pool was warm and excellent food

they do accept kids, but there isn’t kids

private and great food good gym

pools are really nice for kids!

there was plenty of pool space and fun activities to participate in like volley ball in the pool, corn hole and pottery

awesome view, incredible room with kitchen, laundry and huge balcony

staff and beautiful pool

fun for the kids and the bench around the ship made swimming with young children much more enjoyable

they could have played music at the pool during certain hours not just for aerobics.

we stayed here because we have 3 kids and wanted to be along the swimmable beach area

the bar tenders and pool servers could have been more friendly and attentive

lunch options were limited, but the pool bar food options as part of the ai were great

we loved everything from breakfast to dinner and all our hours in the beach

breakfast at palomas restaurant at pueblo bonito blanco was our favorite

i also got food poisoning from chicken strips on the room service menu so please avoid this

feel in an all inclusive resort, i should not have to pay extra for room service

kids club was next door and only open if you reserved day before and was not

buffet food was good for breakfast

the burgers were delicious and room service was quick

also you have to pay to use the lounge chairs by the pool on friday and saturday

spectacular view, room, pool area and restaurants.

money hungry also it said adult only resort only to look up and see kids

also only breakfast was included so it s not an all inclusive resort

it had a great gym

free laundry was fantastic

can't beat free valet parking either

loved the laundry room which was free to use

great amenities - pickle ball, mini-golf, fozball, air hockey

very spacious room, nice beds. free parking. gym was impressive.

staff, good valet service, nice equipments, gym and pool

the gym was really good. brand new equipment. better than some resorts.

breakfast wasn't great but it was fine for a budget hotel. gym not very clean but does the job.

location was great, most of the staff was great. having a little gym is better than nothing.

gym was a great surprise, love it

the staff was great, food was fantastic, the rooftop pool was amazing.

the pool was excellent complete with food/cocktail service, floaties/toys for the kids, etc

great place to stay for families with kids

book massages at the spa

the room service staff were very nice and attentive

the breakfast runs out of food too fast.

great amenities like a pool, fitness center, and a beautiful bar

the pool is nice and shaded with a swim-up bar; a great place to hang after at day a the beach or an excursion

bar esquina together with the location of the hotel in medano beach makes for a very comfortable

the staff, especially jack and andres at the pool bar, were fantastic

people complained about the slow service at breakfast

the spa was fantastic and very reasonable

our balcony with a lovely jacuzzi and bar couldn't even be enjoyed as it was also positioned right above what seemed to be some sort of

because the music from the roof top restaurant was pretty loud and at times, there were a lot of kids in the pool that can be too loud

music and pool was fun

the current main pool is lacking all day sun exposure