wifi is great too

good breakfast, quiet rooms, close to center and attractions

it's also an amazing location and a nice daily breakfast is provided

ffee,fruit granola, fresh bread w jam and eggs)

we didnt use the kitchen

we were in the deluxe room la cueva with a king size bed, fireplace, huge spa bathtub for 2 people and beautiful views of the garden with an almost private balcony outside

spa bath had some issues, the plug didn't work at first and one of the staff did fix it after about

good wifi

breakfast (included) is excellent and ample choices (-) no restaurant with bar (serves breakfast only and has no bar) (+)attentive staff, excellent breakfast, clean and comfortable room with coffe maker and minibar (+) the room, the amazing bathroom with its copper bathtub, the gardens, the breakfast (+) beautiful colonial style rooms and the breakfast is incredible (+) gorgeous room at an amazing value, great location, great breakfast, and super helpful staff (+) the breakfast was delicious with tons of hot and cold choices (+)garden and very comfortable room, also amazing friendly staff, very helpful and breakfast which is included is the best included breakfast i had in a while (+) breakfast was generous with lots to choose from (+) they have an amazing breakfast from 8am-12pm but do note that there is no food or drink service afterwards

wifi is weak! extra bed was not comfortable for our teen girl

is very calm and peaceful, it felt like a spa break

it was cold in the evenings and the wood for the fireplace only lasted 2h wifi should improve

quiet. staff friendly and helpful. breakfast nice. clean.

breakfast was very-very limited

nice little hotel, close to the city center. good breakfast. friendly and helpful staff.

breakfast

excellent staff, they missed our prepurchase breakfast, but graciously compensated

breakfast was very good. the property is new so everything looks great

day one, we arrived for breakfast at 8 a

delicious and beautifully presented breakfast

even helped me with laundry for a small fee

closed parking, close walking distance to the downtown

it has a private parking space

the location was perfect and the fact they had free parking on site.

nice hotel located in a traditional house

on-site parking

no problems with wifi

internet was slow but we still had it better than no wifi

wifi was terrible, could not get a stable signal in the room.

wifi did not work in my room, so it would be nice if you can fix that for all your future guests

wifi was spotty, as has been mentioned by other guests for some time now

they did our laundry for us for a cheap price

personnel was really sweet and accommodating they upgrated me for a bigger room and let me do an early check in after a long bus night quiet but still very well located in the centre clean, and

this room looks like a spa and will be taking inspiration for my own when i get back

the room looks like a spa and will be taking inspiration for my own personal room back home

i also was given one free hour at the spa with a sauna and jacuzzi

ich i desperately needed)

cluded in the stay) is super nice

wifi could drop out but considering it s in a mountain jungle town this is only a minor

location, super comfy bed, bath robes, coffee, complimentary spa time.

liked the location, private parking, and friendliness of the staff

heater, comfortable beds and pillows, super friendly staff, location, quiet, free off-street parking, everything exceeded all of our expectations

they also offer free parking which is a plus i m the center of san

lovely place, great price value and they have a private parking behind the gate

has its own private parking space

very good location. off street parking close by. friendly and helpful staff

has private parking across the road

beautiful interior patios, rustic old style. great service with parking

on real de guadalupe but very quiet! laundry available to get done. cute terrace upstairs.

we took advantage of the laundry service, and we were happy with it

they do a laundry service for a great price by kilogram

a document for me and they gave me helpful advice on local people to see, we also did some laundry and the service was great

was really nice, staff and patio really agreeable along with fast laundry service

comfy bed tasty breakfast lovely staff safe area authentic

nice and silent room, quiet garden, good laundry service

breakfast every morning was delicious

we cannot thank them enough for letting us do an early check in at 5 in the morning since we were coming from a night bus

designed boutique hotel in the center of san cristóbal - the spa bath was really nice and price for value was great

so kind, we arrived early on the night bus and they allowed us to leave our bags and even gave us breakfast - the room was cozy and comfortable and we felt really

very responsive prior to our arrival to arrange airport transfers and accommodating early check in for free

there is no wifi in the rooms and no ac

price / quality was super! wifi was really good and on the best spot in san cristobal

very good wifi

good vibes and comfortable beds, wifi is good, and the rooms was clean

very poor wifi

good room

beautiful courtyard, delicious hot chocolate, room service. comfortable room. great location

big old walls, no mobile data in hotel; wifi is okay but not the best.

localization, very quiet, friendly staff, good wifi, good restaurant

comfortable cosy beds! netflix available on tv and great wifi. helpful staff.

back because they insisted that we remove our motorcycle from the otherwise totally empty, giant parking lot

was satisfactory, the only thing worth mentioning is that the parking is around the block of the entrance, so it's not easy to find parking on the street while

the staff were very nice, and the free parking was great because this area is very busy

little bit inconvenient their parking lot

early, so they had our complimentary breakfast to go, including a coffee, and orange juice, parking was safe and accessible at anytime, quiet part of town, good wifi, good complimentary

early check in at 7 am

the fact they offered a parking spot 2 min away was a big plus

private parking one block away

meone from the reception has to walk with you to open the gate)

very clean and comfortable with crisp linens and complementary coffee room service

parking a little far, but the people helps you so it is ok

the staff is super friendly, and the breakfast is delicious

great location! breakfast was filling rooms cleaned daily

breakfast was not very exciting

breakfast is pretty bad

breakfast was delicious buffet aswel

the breakfast options were delicious to an extreme

the staff are very friendly and helpful and breakfast is delicious

breakfast

rosa even did our laundry and it smelled so great

the staff are so helpful from late night drinks at the bar to preparing a packed lunch for our travels when we left very early in the morning to travel to

location was great, parking on premises very safe and free of charge.

wifi is awful

proofing not very good so could hear other guests talking and moving chairs and their tv, wifi intermittent in room but fine in

parking garage for those with cars

poor cellphone signal in rooms , los wifi bandwidth

even the waiter prepared us to go breakfast

the breakfast was good as well

there is breakfast, but it was also terrible

great location and lots of extra blankets. a fantastic shower! breakfast was nice

wifi was decent

the location is perfect, right downtown and still very quiet. breakfast is good too.

we only ate in the restaurant for breakfast and it was great

breakfast and that the location is near to the downtown

room it's self was nice but opened onto breakfast area so a bit noisy in the morning

the only negative thing was slow wifi

staff was very kind, they clean the room every morning, they have a good laundry service, they answered our questions with a smile

the included breakfast is tasty and filling

our breakfast was included and very tasty

we asked for vegan option for the breakfast and they were more than happy to provide us

restaurants/spa on site however didn't visit them to know if they are worth it or not

think it came from a close by bar with

loud that we left a day early even though we had prepaid (unbelievable noise from the hall, the bar in the hotel, the bars outside the hotel)

the music from the sport bar on the bottom was loud till 3am

very noisy in the night ,cuz there is a bar and there are lots of cars running nonstop...

have a restaurant and small bar as part of hotel

supermarket, restaurants, laundry and bakery nearby

they kindly allowed an early check in after we arrived early from the night bus

nice hotel, good location good breakfast

just need to be aware it's a vegetarian breakfast ud83cudf73 ud83eudd5b

+ the possibility to order additional eggs for breakfast (with little extra payment)

great breakfast, cute courtyard

cool staff and awesome breakfast ud83eudd5e

5 mins later he brings the remote then another 5 mins later he comes to bring us the wifi codes instead of just giving it to us all during check in

good wifi too

wifi was really stable good for work, sometimes had some weaknesses

wifi was a bit spotty . hot water took a few minutes to heat up.

good wifi, also

parking max height 2mt

location is perfect and has underground parking. quiet hotel considering it is right downtown.

parking lot a little far from suites

wifi credentials had very short duration (probably less than 24hours) (+)wifi was provided but you had to ask for a new password every 24 hrs (-)wifi reception at the room (106) was the most unfortunate problem, unfortunately the staff could (-) their wifi is erratic in performance with a hopelessly complex and nonfunctional password system

parking on premises is a plus, being so close to the central plaza

clean. great location. parking

they had parking...

i especially loved the fires in the lobby that come on at night and the food and bar service were great

so beautiful and comfortable, the staff was always willing to help and with good attitude, the spa was so good, room service very efficient and the restaurant was

of the bartender

is an issue from an all night bar at the front of the hotel

no laundry service

wonderful breakfast served in their small restaurant; a 5

localization, breakfast, room size, silence, parking lot

speak spanish, so one of the hotel employees even joined us in the car to guide us to the hotel parking lot

water, to make tea or coffee, or some facilities like a mini-bar so that we dont have to rely on room service all the time

didn t have time to visit the spa , next time

breakfast provided at a restaurant across the square was not at the same standard as the hotel

location great customer services clean and comfortable beds great breakfast friendly

the hotel is beautiful and in a great location. the breakfast is very good.

breakfast was amazing

breakfast restaurant was excellent and the location was amazing and easy if you like staying in the

staff is very friendly, the location is great, the parking is perfect, the shower is amazing and the bed is very

nice breakfast and decent wifi

the breakfast

and the staff was starting at 7:30, we asked and she said only at 7:30 and by the way we paid for breakfast

in the room expect for bathroom but that was not outdoors window - damp room - bad to moderate wifi - street vendors during

but that was not outdoors window - damp room - bad to moderate wifi - street vendors during breakfast

breakfast was really good, coffee the best, i really recommend this hotel to stay

it was a great stay. very comfy room, a big breakfast and very kind people working there.

location near to center, with a really good breakfast

there is a very good breakfast, especially for this price

breakfast was small, not hot enough and only one choice of dish was offered

a beautiful library is available to hang out in the evening, good gym and one of the best restaurants in san cristobal - lum

amazing design, room, bed, breakfast

but my number one suggestion is try jesus' drinks at the bar - i think i tried flor de maiz

th an allowance of 160 pesos

the food was great, the bread for breakfast was excellent and the staff was really handy

staff was friendly and helped us to book tours in advance and with our laundry

excellent! kids wanted hot cakes on the menu if you were to change anythih.

the tv had netflix and the wifi was super good, so that s a big plus

wifi was intermittent, sometimes not working at all

the laundry is very not one block away and very good services

they have a meditation, yoga room roof top area, enclosed dining area, laundry, massage

strong wifi

parking, close to center, hot water....

location was absolutely amazing, the parking 3was included and very safe

attention of the workers and the day that i checked out i could leave the car in the parking lot hotel for the whole day until i left in the evening

pool was not pleasant, toilet was broken when we arrived and the wifi did not work in the

great location very close to main plaza large room comfy bed very good onsite parking

position, big parking, amazing garden full of plants, big room, old colonial house

location. right in the heart of the city. safe, attended parking.

) suite

very safe, the room was clean, staff was very nice and helpful, wifi was fine, good location yet quiet

good wifi in room

the room was beautiful, we used the spa tub every night and the reception area was lovely

wifi a little patchy in the junior

they did my laundry for free

service

serve ahead as parking is limited), and the terrace was a wonderful place

excellent enclosed parking

also, we liked the secured parking for our rental car and the wide variety of food choices of the breakfast buffet

, comfort , allowed early check in, which was much appreciated

friendly and helpful staff laundry service available (give them your clothes then pick them up later or have them delivered to

have laundry facility in house

the personnel was very nice and our kids loved the heated pool

even if we didn't use it has a small swimming pool available with warm water

checkin they tried to charge me extra for my 2 kids

location, very clean, helpful staff, heated swimming pool with pool towels included

the warm swim pool, the excellent wifi signal, the ever comfortable bed, the cleanness of the property, gardens,

homey and clean. felt secure, helpful staff, laundry done as well.

2 of the days of my stay, the wifi was unreliable, disconnecting frequently

it has the best laundry service of any hotel i have ever stayed at

fast wifi, hot water, friendly staffs, strong water pressure

mattress was top notch and wifi very strong