incheck procedure very slippery bath tub floor ac out of order, told reception, but no action wifi max two simultanious users

shame no night bar for

foyer, bar a bit cold in winter.

staff was good and attentive, they provided us some hot water in teapots from the bar by request

free wifi was not very good: slow and choppy

wifi weak.

wifi also worked without problems

room had a refrigerator and wifi

the wifi internet does not work in the room

wifi is at times painstakingly slow.

also asked for wifi code and was told the restaurant next door had it but the restaurant was closed

the wifi was not working

there was a lobby on the second floor with extra bathrooms, huge couches, and wifi

this got worse when we returned to the front desk to report the wifi not working in our room despite the booking confirmation twice promising wifi in the room

staff friendly and bar great

the gym is spotless

pool great- just a plunge pool - so small but kids loved it

small pool but kids still took a refreshing dip.

bar next to reception

rooms, and was given adjoining rooms so the kids felt safe

wifi ok

wifi came in and out often - very frustrating and not acceptable for a 3-star hotel.

rooms, and was given adjoining rooms so the kids felt safe

rooms were 8 rooms apart which wasn’t ideal with kids.

we really appreciated the underground parking with ev charging for our car

the gym and the spa are a joke

the gym had very few machines in working order, very poor

not sure if breakfast was included

dinner in restaurant was delicious and breakfast was excellent

for kids it isn't ideal

a great feature of this hotel is the self-service laundry downstairs

wifi was appalling and i ve had a much better selection for breakfast in many other spanish

the wifi connection could have been better in the room

location. wifi. staff spoke good english. friendly.

when we were sitting at a cafe in the plaza, my kids could run back to the hotel room unaccompanied to retrieve things and use the bathroom

you rely on good wifi to check out restaurants and where to go - then the wifi is simply not good enough

location is great, the room is ok, there is no boiling kattle in the room, but we can get from room service without charge

showers in the gym/spa area need to be renovated

is) was top notch

i found out next day my room was below the gym

room service food was woeful

breakfast was offered in the hotel bar to a very reasonable price as everything else served there

staff was very friendly and helpful, esspecially barnard is very nice

also a great little bar and cafe where you can enjoy a glass of wine and breakfast in the morning

fault this lovely family run hotel good value for money, hotel reception (sarah) & bar staff excellent perfectly positioned

the shower was difficult to use for kids (handles were too high for them) and it was a bit small for adults

i was staying with my two kids, 6 and 3

plenty of towels which is a big bonus when travelling with kids

the breakfast was delicious and they were super friendly with pets

no bar fridge for cold water.

nice breakfast

breakfast and the location were excellent

went down to have a bite to eat (quite late around 10pm) no one in the bar area so we ended up going into town (short 7 min walk) and had a lovely dinner

the fact that they didn’t have a bar so you could not have a drink before dinner.

you can find arround bar and caffe for breakfast

very noisy with people sitting around the lobby while the receptionist allowed the kids to run around the area shouting and screaming, the bedroom walls are very

she gave us great suggestions that made salamanca fun for the kids - it made our stay so much better

nice people. we arrived late and they offered us a late check out without asking.

wifi works great

location was excellent great wifi

however, the gym on the ground floor very poor place to have a gym

wifi was a little spotty

aren t allowed in the bar or breakfast room so we don t eat at the hotel

it should have a gym, it was really cold outside to go running. the breakfast room is too small.

we missed gym/fitness facilities, spa or swimming pool in this luxury hotel.

no 24 hours room service and no bar at the lobby in case you want

hotel was understaffed the receptionist was the concierge was the room service attendent and also was acting as a guest service

wifi did not work as they were fixing the network

bar or restaurant-plenty nearby but only room service in hotel

that the minimum charge for room service is 19 euros, so no ringing for a coffee or a drink

hotel was modern, comfortable rooms, great shower, cafe and bar were great

the cafe/bar staff were exceptionally warm, welcoming, and eager to help with anything i needed

very tidy food bar restaurant and great designer yard to longe in

would benefit from a comfy communal area eg lounge or bar inside hotel

options were good, but if you are up late normally going to any bar after 9am will give you cheaper and more authentic breakast

very spacious room and bathroom area - great location - kids kit is prepared very thoroughly - quality-price wise very

great with kids

swimming pool a blessing given that each day it was 35+ degrees

the outside gardens and pool area were a real bonus

i liked the availability on site of the ev charging station

staff, beautiful, well-equipped and comfortable hotel, lovely outdoor gardens and swimming pool, parking on site, excellent location within the stunning historic centre of salamanca

bar fridge in the room wasn't connected and it took a little while for that to be rectified in fact

bar closed on our arrival evening, but i managed to persuade the bar person to sell me a bottle of

the bar was closed when we got back at 11

disappointed not to be able to get a drink from the bar at 9pm

the bar closed a little early

excellent breakfast and room service food for brits who don t like waiting til 9 in the evening to eat

i couldn't use their wifi.

the residents bar was a welcome addition and the staff made our experience exceptional

a gorgeous gym

the charges for our extras, ie drinks and a room service meal, were very, very reasonable

location functional but comfortable room large bathroom spotlessly clean excellent breakfast all fresh ingredients lots of choice

friendly, amazing breakfast

the breakfast was very good

nice breakfast selection and savings in the car park near

location, comfortable room, breakfast

wish the pool had been open.

clean rooms, bed comfortable, breakfast great, parking free, staff friendly and helpful

kettle or provision to make a hot drink without going to the bar or restaurant

patient and kind with my son and was very helpful to try and get my ipad connected to the wifi

excellent wifi

location was amazing 15mins from the old town . lovely breakfast selection . amazing staff

very friendly staff and breakfast included, great value for money

we did not use the pool as only had a one night stop over but it looked very inviting

was disappointed that the pool was not available in mid june.

drinks in the bar are very expensive

gym had restricted opening times, due to it's proximity to the bedrooms

the views of the town from the restaurant, breakfast room, cafe and pool are stunning

also the gym is poorly equipped, no air conditioning or water and a poor selection of equipment

there were ample free parking places and also secure underground for an extra charge

on site car parking was plentiful

early check in was permitted and the secure underground car park was excellent

the fact that the bar was closed when we arrived mid afternoon

whilst the restaurant wasn't open fully the food that we had in the evening in the bar area was brilliant

they made sure i had ev charger available at the time of my arrival. super thoughtful.

that the hot food at breakfast wasn’t hot at all

the beds where great,the staff was friendly and helpfull. air condition and wifi. good value

dog friendly, with reasonable pet fee

pool if you want to have a quick dunk

we stayed for one night and even got to use the pool

unfortunately spa was closed due to covid

the swimming pool while small, looked very clean

garden and restaurant area is really pretty and a lovely surprise and the addition of a swimming pool just tops it off, so nice to have a refreshing dip after our long journey

our kids loved the pool and the breakfast

were not enough beds at the pool and we didn't find towels there

our kids loved the pool and the breakfast

large room, superbly clean, super-comfy bed, family-friendly, protected parking

outdoor parking a bonus as we have a large car which struggles to fit in spanish indoor car parks

easy to find, free parking in front of the hotel

great staff. easy parking. real.

parking onsite

perfect as it was an overnight stay between locations right next to the main road east access and parking a service station next door for refuelling

good room, nice staff, coffee and beer just downstairs. free parking on spot

downstairs bar with good tapas, coffee etc and exceptional value

everything at the same location hotel restaurant bar

many people filled the bar for what looked like great quick meals

bar and cafe very good

bar serving snacks like tapas

has ev charging station, spacious room, good breakfast.

restaurant and bar always clean and tidy

the food at the bar is great

good location, easy parking. working ev charger, although i didn’t use it. good food.

ev charger worked

cafeteria was not open and room service/restaurant didn't open until 8pm which was very late for us to eat

the area is remote, with only houses and the golf course within walking distance, so don t expect bars, restaurants, or shops nearby but

we did not have time to play golf !!

restaurant was closed they send us to the golf club

it was good to have a pool but the sunbeds and pool area are not very well set out.

very large pool and the location

spacious room. beautiful pool area.

we only had an overnight stay but my kids were impressed with the extra facilities they could have used if we’d had more time - i

the location close to the motorway, the facilities including easy parking and the large swimming pool, the size of the bedroom, the hospitality and efficiency of the staff and, overall, the good

the pool and the staff

needs a makeover, only bar food available. it was in a remote location.

bar was going through a refurbishment so there was a limited menu

great family atmosphere in the bar over the weekend. great price.

rooms above the bar are noisey

we had a lovely meal in the bar which was very reasonable, and our dog was allowed to stay with

of negotiating narrow, one-way streets in our rental car, and even worse, staying in places where parking was a major headache

good wifi in the room though

tons of parking, extensive and delicious choices available at breakfast

dinner only available from 9pm which is pretty late after a long drive & room service option extremely limited & took 50 minutes to

hotel with historic backgrounds and very well kept, peaceful and set in the country side, parking easy, room was a good size, and just a short drive to salamanca