also the receptionist changed my room to first floor by the pool upon request

they went through a 20 min laundry list before we even got into the room

no wifi

they have a spa and the pool and jacuzzi was clean

how close the parking was to the rooms

no room service. enjoyed the amenities and location.

place to stay clean rooms pool and reception area will definitely stay again and will highly recommend to my friends and

that there is not room service

no phone in the room the tv control remote did not work no room service to order

my kids weren't bored and they too fell in love and want to come back again soon

like the price it was a nice little tiny home for me and my kids and husband to stay in for the night since we decided to stay one more day in mexico my kids

good parking

everything the food pool

price was too high. we should have been given four free breakfasts not two. we have two kids.

dangerous for kids

dangerous for kids

i loved the pool and the overlook of the sand dunes to the ocean

the pool was empty so my kids had fun.

the front desk ladies (am & pm shift), the waiters/waitresses and the restaurant’s captain and bar tender make feel welcome and are very polite and friendly

the bar was great , restaurant

spa did not have heat

waited over 1 hr for our breakfast more than 4 families gotten served after us when we gotten here first

the pool

the restaurant and bar were super yummy too

it was very relaxing and quiet when in the room and even outside by the pool

great pool area

pool waiters had great service also

they were also able to accomodate us with our early check in

the bar won t let to borrow glass of wine.

what not to say about this resort i fell in love talk about a weekend getaway we came with our kids the rooms were beautiful we stood in the grand suite and the view was amazing the rooms were

the toilet cover of our room was broken the beds are very small, for my kids its alright but for my wife and me that i'm xxxl

for example, we had a kitchenette to prepare and cook food if desired

loved the karaoke after hour bar connected to the hotel

wifi was sometimes a little tricky, which is obviously important to an international traveler

no light in the shower, wifi didn t reach the penthouse

the room service lady that didn't get a name of was very nice and helpful

room service is amazing

we left before the breakfast.

had us pay for breakfast for our kids which was a bummer and breakfast was a bit expensive for what you got

my kids enjoyed the pool to the fullest

room service and customer service.

parking , not enough on property

the pool was a little dirty

breakfast was great!! overall i really enjoy staying there.

helpful friendly staff, outside pool and jacuzzi overlooking the bar area, very clean, great location with walkway to the beach,

everything. the pool the bar and the view. the people where so generous.

fast, ( when you receive an email to confirm reservation, call the hotel) loved the breakfast ,pool and staff all super friendly

last time i was here was 5 years ago and breakfast was included but not anymore

location is perfect it’s about a mile away from the main rosarito breakfast was also in the morning to get you going good coffee at the rock place is perfect just

the room is new since the hotel open in september 2016, my kids love the pool also

good location next to restaurants, coffee, gym. 24hr security.

great place for the price and extremely safe for kids and kid friendly. español tv only though.

the pool is small but very good for the kids

when you choose the breakfast included option it’s a really good breakfast

simple breakfast and great place for golf, beach and tour.

of the ocean, beautiful grounds, spacious room, helpful staff, pool, onsite restaurant & oxxo

pool is somewhat small. wish it was a little bigger.

there is also a golf course, restaurant, and bar, in the area

property does need a little refresher with the pool and hotel room decor but if you can over look a small pool and old decor- it’s perfect for a

has a full kitchen in the room basically

broken elliptical machine in gym

the location ,price ,size of the room ,hotel pool .

room (in comparison to city express), with storage spaces underneath the bed, in the kitchen, and a good-sized closet

decent gym (weights)

was really good thought the menu was simple, breakfast was really good room service was on it

also, the pool has no towels, you have to bring your own or use the ones from your room

in the night we went to the bar and ordered our drinks and was never asked if we needed another drink the server just kept

there were young kids making noise late at night in patio area

huge territory, ample parking, kids playground

breakfast was excellent - surprisingly great

breakfast is great and protocols for covid are great

there is a large retail center right across the street that has a bit of everything including a casino walmart & every other store or eatery you might want to

breakfast was bomb the chilequiles where really good (:

from checking in to the goood breakfast this hotel is great staff friendly

breakfast was delicious

breakfast was so good

breakfast was really good - fruits, veggies, meat and all dairy cereal and breads

the breakfast was great 10/10

clean and a nice breakfast. coffee machine is a nice touch.

tv worked, and i didn't ask about the wifi

clean rooms and access to wifi above all great private parking

breakfast was fruit and coffee and they had a different menu every morning

that i was expecting breakfast and didn t have any, but the should at least offer coffee in the rooms

great room service & breakfast plus they offered a late check out

1. little noisy at night time . 2. wifi signal go on and off and speed is terrible .

windows don`t block the noise and there is no refrigerator. wifi is very unstable.

wifi was fast and easy navigation

wifi

wifi a bit slow

location, breakfast is always great i go to tj every other weekend and this is my favorite place to stay

service, extremely clean rooms, and breakfast always hot and fresh

everything was ok ! especially the breakfast.

everyone was very polite, clean at all times and breakfast was delicious

very attentive staff great breakfast security on site felt very safe clean and well maintained.

parking was plentiful and we felt safer with the lot being a courtyard-type of place to park

parking close to rooms

location. we love the room service and staff is great. mr. hernandez at the front gets 5 stars.

a huge parking lot love

room service was great cleaning was great parking was

well decorated nice bed nice bathroom nice street view good tv programming nice hotel nice bar and restaurant i recommend it

powdered creamer for morning coffee oppose to liquid at room service wake up call.

lovely outdoor pool area, and good gym

breakfast included is amazing, great location for our destination, big room

pool

the swimming pool has like a layer of oil, weird

close to malls restaurants casino. security guard was present in the parking lot. friendly staff

the front staff and kitchen staff were very friendly

jacuzzi and pool are always cold

rooms were clean, a/c worked nicely, kids loved pool

liked the fact it had pool

liked the fact that had mini gym

good location, staff was friendly and helpful, the bar next to the pool was nice

the pool/jacuzzi/bbq area

we also enjoyed the bar they had and all the staff was really nice and attentive

staff, clean, new feel, location, the view, gym, great simple breakfast selection, 24 hrs coffee

clean free breakfast gym access

breakfast is included and they have complimentary coffee 24/7

second time staying here and really enjoy my stay. the breakfast tops it!

complete breakfast daily

have to ask for a room change as there was no wifi in the first one and there is no ethernet connection, they didn't give us an

the buffet, breakfast and dinner with the view of the golf course.

wifi didn't really reach 1816 reliably to do a zoom meeting

has everything, casino , gym , pool , jacuzzi , 2 restaurants,

wifi was very strong and easy to connect to

no restaurant means no room service

the mini bar in the room was empty

i loved my stay and breakfast here. this place is underrated.

nice and clean. the breakfast is great.

staff, the facilities are new and in great conditions, the gym its small but has everything you need

restaurant was very good. staff was excellent. pool was awesome.

the restaurant and the pool

is great, the views are amazing and the pool is beautiful

with staff could be improved, there is limited menu in the pool bar and some of the items were not available due to the kitchen equipment being

loved the facility and pool really enjoyed our stay here.

clean and staff was very attentive they had great room service the food from the restaurant was delicious i ordered salmon and it was

parking spacespace were a little tight for a ramirez 1500.

i liked the property s location. easy parking

pool area

staff were all really nice and friendly the night bar tender was an amazing guy

wifi

if i'd known this i would've checked out a little earlier because friends were waiting on us for breakfast a couple of miles away

wifi was unstable.

the bakery behind and good breakfast.

it had parking and ac

nice pool

you can’t beat the price with the location and pool

staff, breakfast, location.

and so on), and i think they prefer to pay attention to that customers, there wasn’t any bar (at any hour) because they were busy with the event, there wasn’t any room service

breakfast,friendly people

there was no laundry room!

breakfast was free to an extend only basic foods like yogurt, cereal, coffee, juice, mini

did not have decaf coffee no orange juice not enough choices in the menu of drinks for breakfast or lunch and not enough choices of

the website did not advertise that there isn’t a laundry room

no swim pool, and i wasn't told there was a gym

location, nice gym, pool is great and staff is helpful

friendly staff , great restaurant and bar , clean , beautiful gardens / pool

room service breakfast was ok

hotel is so beautiful and the pool it’s big enough, staff members are very friendly

great dinner and breakfast, sorry i could stay only one night but was on my way home and no time to see the sites of

breakfast in bed was unclear and so was charged due extra for bacon

breakfast is a must

was delayed, rooftop pool not available (#1 reason i chose this hotel), and breakfast buffet was pricey for basic food and options

are doing remodeling on the rooftop pool and bar so it’s closed which is a bummer, maybe the price should be adjusted accordingly but

i had a nice delicious steak at restaurant on roof top by the pool

i liked the location, the cleanliness , and the breakfast buffet was really good!

location is ok close to the airport the shuttle drivers were super nice

the gym, too small

the place was clean, beds were good quality, and loved that they have a pool and a gym

room service took longer than expected

kitchen has everything

it had a refrigerator and kitchen. nice layout.

even a 20l water bottle, all the staff in the kitchen from a pan to knives

it was a roomy place nice kitchen beds are small

kitchen

no option for room service for lunch and dinner

full breakfast included

was great super clean friendly staff reception was super nice and their room service and housekeeping was great will definitely stay here when traveling to

breakfast was very fresh and tasty with a large selection to choose from

great breakfast

the pillows on the bed were hard, the was no fan in the gym area.

gym, jacuzzi and the sauna were a nice touch

no vegan options for breakfast

breakfast is the best and large variety.

doctors, excellent costumer service, everyone there is super friendly, love the restaurant and room service

breakfast was great.

i liked the location and mexican breakfast

the breakfast buffet is super simple.

property was very clean, perfect location and great breakfast

breakfast around shopping places.

room service isn t available late night

the bar was enjoyable

there is a pool, gym, parking and is very close to the airport

you were forced to keep the door closed to use the toilet which is a con if you go with little kids because some of them are afraid at night and want to keep the door open, and lastly we

was very comfortable, pool was nice and clean and a good size for kids to be in it without parents

i like how they offer free breakfast in the mornings really good by the way !!!!!!

the breakfast, considering it's free, is more than worthy it

big parking and the facilities were very clean. the included breakfast was taken to the room.

some renovations, everything was up and running including a hot breakfast bar and guest laundry

though the hotel is undergoing some renovations, everything was up and running including a hot breakfast bar and guest laundry

it was near the airport and had a free shuttle to the airport

i would have liked they let me know they have a shuttle to the airport

shuttle service to the airport; however, it was only in service at specific times of the day and

breakfast buffet tasted homemade

we need to sit down and relaxing to finish breakfast

very friendly and accommodating staff, very clean, good breakfast

for breakfast not good ud83dude0c location is good!

the breakfast is horrible taste like cardboard coffe is only hot stained water

nice clean hotel, good breakfast

the authentic mexican complementary breakfast each morning was delicious with wonderful fresh juices

pool is small, but very nice

the gym, staff was very nice.

staff were extreme friendly and helpful, the rooms are nice and clean, the breakfast was a great with a mix of traditional food and the location is perfect

safe free underground parking

strange design decision to have reception, bar, lobby and restaurant at the same place

early check in, friendly staff, parking, comfy bed, good water pressure, complimentary drinking

great, close to all good restaurants and the bar and live music at the hotel.

and has plenty of on-site amenities like a convenience store, bar, restaurant, and spa (we did not try any of these)

was expecting such an amazing gym

restaurants and bar has everything you'd need, and very good breakfast buffet

location. location. location. they accommodated a late check out

the pillows were just right,the rooms were clean,the staff was great and the breakfast they serve is excellent

service is the best, especially hotel employee from the breakfast buffet, she is attentive and polite

clean and bed and breakfast

no pool

missing pool

the gym also had bad smell and when i arrived it was opened the room and without towels and without

nice staff, good wifi, comfortable bed, good shower, nearby restaurants, taxis available.

low parking availability

of money charged against your credit card to open an account for food in their restaurant and for room service

by how clean it was maintained outside and i side parking was safe, available space and many nearby food

don't have a free a breakfast it said when i booked, lady said they remodeling the kitchen but i didn't see nobody

breakfast issue: my booking included breakfast, which was prepaid; however, i was informed that

sewer gas smell and breakfast was not provided

breakfast was kind of a joke. no storage in the room. no safe in the room.

lobby also has small bar with tv and computer

excellent customer service and room service

staff was great, friendly and helpful. early check in.

love the new bar and food service. very convenient.

like the super nice staff and the breakfast the restaurant food and the people who worked there, i thank's them for the good

comfy, close to everything, easy access, free parking, excellent breakfast.

breakfast was really good and the service was excellent

also, there is a nice restaurant and bar from where you can watch the city go by outside

the lounge breakfast is sufficient

close to every where i wanna go, breakfast included and parking

fitness center, few hotels can bragg or claim to have a professional gym among their facilities/ amenities

did not use gym or business center since it was short stay so can't give opinion about that

rooms were beautiful, the staff was friendly and the breakfast food was delicious

the parking could be a little better.

covid-19 conditions, bar and restaurant was closed.

there is a attached restaurant and bar with a very nice balcony with a view

the bar is still closed.

staff, excellent maid service great restaurant and bar with sports tv sunday buffet was

restaurant and bar closed

there was no free breakfast, i think.

away from dt noise. good gym, better quality, maintained machines.

good gym.

parking

valet parking guy crush my car, hotel didn't take responsibility, they let me by myself on the police

it's a 2 minute walk to our new favorite bar in centro

no parking

clean. the terrace. room service

good gym, sauna. good lobby coffee saved 28 pesos several times.

also, the bar staff and waiters in westplaza are great

my daughter met me there and we used the gym everyday

staff was very welcoming and friendly, with great food and bar menu

everything from staff entrance bar rooms etc