also the receptionist changed my room to first floor by the pool upon request

they went through a 20 min laundry list before we even got into the room

no wifi

they have a spa and the pool and jacuzzi was clean

how close the parking was to the rooms

the breakfast, the gym, the wifi

wifi wasn't working properly and the room service wasn't reachable

was a little dated and run down - pool lounges broken, gym equipment old and room was not very

really enjoyed lounging next to the infinity edge pool with a bar drink & watching the sunset

the breakfast was fabulous and the service was magnificent. the ocean view was wonderful.

older hotel but very clean!! love the bar and pool!!

location, pools/jacuzzi s and poolside bar. parking is easy and views are great.

the down falls that i saw was they only have wifi in the lobby or by the pools.

they have a bar by both pools

the walk from the parking was difficult - down two sets of stairs and then back up two other sets of stairs

like the price it was a nice little tiny home for me and my kids and husband to stay in for the night since we decided to stay one more day in mexico my kids

i loved the pool and the overlook of the sand dunes to the ocean

the pool was empty so my kids had fun.

the front desk ladies (am & pm shift), the waiters/waitresses and the restaurant’s captain and bar tender make feel welcome and are very polite and friendly

the bar was great , restaurant

spa did not have heat

waited over 1 hr for our breakfast more than 4 families gotten served after us when we gotten here first

the pool

the restaurant and bar were super yummy too

it was very relaxing and quiet when in the room and even outside by the pool

great pool area

pool waiters had great service also

they were also able to accomodate us with our early check in

the bar won t let to borrow glass of wine.

what not to say about this resort i fell in love talk about a weekend getaway we came with our kids the rooms were beautiful we stood in the grand suite and the view was amazing the rooms were

the toilet cover of our room was broken the beds are very small, for my kids its alright but for my wife and me that i'm xxxl

for example, we had a kitchenette to prepare and cook food if desired

loved the karaoke after hour bar connected to the hotel

wifi was sometimes a little tricky, which is obviously important to an international traveler

no light in the shower, wifi didn t reach the penthouse

the room service lady that didn't get a name of was very nice and helpful

room service is amazing

we left before the breakfast.

had us pay for breakfast for our kids which was a bummer and breakfast was a bit expensive for what you got

my kids enjoyed the pool to the fullest

room service and customer service.

parking , not enough on property

the pool was a little dirty

breakfast was great!! overall i really enjoy staying there.

helpful friendly staff, outside pool and jacuzzi overlooking the bar area, very clean, great location with walkway to the beach,

everything. the pool the bar and the view. the people where so generous.

fast, ( when you receive an email to confirm reservation, call the hotel) loved the breakfast ,pool and staff all super friendly

last time i was here was 5 years ago and breakfast was included but not anymore

location is perfect it’s about a mile away from the main rosarito breakfast was also in the morning to get you going good coffee at the rock place is perfect just

the room is new since the hotel open in september 2016, my kids love the pool also

good location next to restaurants, coffee, gym. 24hr security.

great place for the price and extremely safe for kids and kid friendly. español tv only though.

the pool is small but very good for the kids

simple breakfast and great place for golf, beach and tour.

of the ocean, beautiful grounds, spacious room, helpful staff, pool, onsite restaurant & oxxo

pool is somewhat small. wish it was a little bigger.

there is also a golf course, restaurant, and bar, in the area

property does need a little refresher with the pool and hotel room decor but if you can over look a small pool and old decor- it’s perfect for a

when you choose the breakfast included option it’s a really good breakfast

has a full kitchen in the room basically

broken elliptical machine in gym

the location ,price ,size of the room ,hotel pool .

room (in comparison to city express), with storage spaces underneath the bed, in the kitchen, and a good-sized closet

decent gym (weights)

i liked the location cause it was right next to the casino.

breakfast is great and protocols for covid are great

breakfast was great

very clean, breakfast was great and staff was very helpful

early check in, clean, mall across the street, liquor store around the corner.

breakfast was really good - fruits, veggies, meat and all dairy cereal and breads

have more breakfast options available

breakfast was a major plus for us

breakfast was so good

the breakfast was great 10/10

conditioner and free wifi at a convenient location for an unbeatable price

worked fine, because they have different wifi networks, i actually had to use another from the one they asked me to, because that one didn't

wifi was fast and easy navigation

wifi

windows don`t block the noise and there is no refrigerator. wifi is very unstable.

rooms needs renovations, they didn't gave us the right password for the wifi so we didn't have access to it and we call several times to the front desk and still didn't

came during off season - wanted to play one 9 hole round of golf

bar staff where not attended at al i'll

basketball court, tennis courts, golf, volleyball, pool, jacuzzi, a playground for the kids

huge territory, ample parking, kids playground

secure garage parking and spotless room

breakfast was amazing! room was super clean!

no breakfast included with my stay

the location was a little far from the action but the parking area was secure

great room service & breakfast plus they offered a late check out

location, breakfast is always great i go to tj every other weekend and this is my favorite place to stay

service, extremely clean rooms, and breakfast always hot and fresh

everything was ok ! especially the breakfast.

everyone was very polite, clean at all times and breakfast was delicious

very attentive staff great breakfast security on site felt very safe clean and well maintained.

parking was plentiful and we felt safer with the lot being a courtyard-type of place to park

parking close to rooms

location. we love the room service and staff is great. mr. hernandez at the front gets 5 stars.

a huge parking lot love

room service was great cleaning was great parking was

well decorated nice bed nice bathroom nice street view good tv programming nice hotel nice bar and restaurant i recommend it

powdered creamer for morning coffee oppose to liquid at room service wake up call.

lovely outdoor pool area, and good gym

breakfast included is amazing, great location for our destination, big room

pool

the swimming pool has like a layer of oil, weird

close to malls restaurants casino. security guard was present in the parking lot. friendly staff

the front staff and kitchen staff were very friendly

jacuzzi and pool are always cold

rooms were clean, a/c worked nicely, kids loved pool

liked the fact it had pool

liked the fact that had mini gym

good location, staff was friendly and helpful, the bar next to the pool was nice

the pool/jacuzzi/bbq area

we also enjoyed the bar they had and all the staff was really nice and attentive

the buffet, breakfast and dinner with the view of the golf course.

wifi is generally fast

also loved the breakfast buffet in the plaza restaurant, great food, great price

has everything, casino , gym , pool , jacuzzi , 2 restaurants,

the smell of the room is a little musty, the gym has the most outdated equipment of them all

breakfast is included and they have complimentary coffee 24/7

gym was good, room clean, very quiet ++ breakfast it was ok staff very professional and polite

breakfast was disappointing

second time staying here and really enjoy my stay. the breakfast tops it!

staff, clean, new feel, location, the view, gym, great simple breakfast selection, 24 hrs coffee

no restaurant means no room service

the mini bar in the room was empty

i loved my stay and breakfast here. this place is underrated.

nice and clean. the breakfast is great.

staff, the facilities are new and in great conditions, the gym its small but has everything you need

parking a little small and the entrance is not low car friendly

has all basic amenities wifi, safe to store you valuables, iron board, complimentary coffee and water in room

other thing i didn t like is, i was booked a hotel with breakfast included and i have two kids

location, cable tv, view, sofa, king bed and comfy bed. the experience in the spa is very nice.

liked the basement parking

woman at the front desk was very friendly and explained how to use the breakfast voucher

breakfast is great, nice, safe location, restaurants nearby

wifi really didn't work

really like how parking was on site i could see my car

the room was extremely clean and comfortable. the parking lot is secure at night.

breakfast was delicious and staff customer service above expectations prices and service was

only things i didnt like was breakfast was supposed to be included and we are a family of 5 and that was clear on our

the pool needs a little remodeling .

the front desk told me that breakfast was included, but the restaurant staff told me my room was not

building i was very surprised, great lobby and pool

of all the breakfast was included it was delicious and good customer service

no swim pool, and i wasn't told there was a gym

there were no towels nor water at the gym

breakfast was delicious and staff was friendly everywhere

we had the continental breakfast and they had a good selection

the pool! i love the pool, clean and peaceful we ordered a snack and drinks delicious!

and pleasant staff, clean and spacious room, nice facilities with a pool and american breakfast included

the location of the hotel. the rooms are big. great gym !

size room; clean; comfortable beds; shuttle to the airport was prompt, with a nice van and helpful driver; nice lobby

they have a bar in a pool area

like the buffet and mimosas by the pool

the breakfast buffet is excellent and all the covid measures are in place

had an amazing time at the the bar and restaurants

upscale, great part of town and excellent restaurant and pool.

three restaurants: we had an amazing breakfast at one, lunch at an intimate italian restaurant for lunch, and dinner at the rooftop

gym was clean and convenient

breakfast and food are far better next door at lucerna

breakfast in bed was unclear and so was charged due extra for bacon

we absolutely loved the remodel of the pool area

pool and jacuzzi were not open but it was due to covid so i can understand the difficulty in social

kitchen supplies pretty limited but had the basics

kitchen

com the room i was showed was a good size and had a kitchen

it was a roomy place nice kitchen beds are small

no too clean and nothing in the kitchen was good to properly cook. the wifi is not good at all.

breakfast was good

was great super clean friendly staff reception was super nice and their room service and housekeeping was great will definitely stay here when traveling to

breakfast was very fresh and tasty with a large selection to choose from

ubication, breakfast

i didn't love the free breakfast but that is probably my own tastes more than anything

we ordered room service from the hotel restaurant it was so delicious

there is an underground parking garage that has 24 hour security

was expecting a bar to have some drinks

i loved their sauces that were available for breakfast

the room service menu has several healthy options

early check in, friendly staff, parking, comfy bed, good water pressure, complimentary drinking

i didn't use any amenities besides the ice maker so i'm not sure how nice the gym, pool, jacuzzi were (if the hotel in fact had these amenities)

wasn't very clean, the gym only had cardio equipment and no free weights, the price for this hotel was slightly more

breakfast was wonderful, and i loved the inclusion of weights in the gym.

housekeeping was very very nice, and omg the breakfast was sooo delicious

great breakfast.

gym would be nice to improve equipment

gym was a big thing

i also really like that they have a restaurant and bar on-site and that they offer free parking

great, close to all good restaurants and the bar and live music at the hotel.

pool is closed due to covid right now and no spa tub in the suite

the breakfast buffet is super simple.

breakfast around shopping places.

breakfast had a very limited selection, wish it offered more variety.

breakfast was great.

like the breakfast service and the atention from personal also is very convinient that is at a shopping

was very comfortable, pool was nice and clean and a good size for kids to be in it without parents

i was hoping the pool was open longer

pool ,room , cleanness,.

the pool and great customer service

friendly staff, easy check in, clean rooms, comfortable beds, excellent room service.

big parking and the facilities were very clean. the included breakfast was taken to the room.

convenient to airport. breakfast and shuttle to airport. beds and pillows good.

some renovations, everything was up and running including a hot breakfast bar and guest laundry

unprofessional roomate was suppose be ready at 3 and was not ready til 4 then ask for late check out they say no plus never answer phone on the

breakfast was very nice.

they also included a free breakfast for the next morning and it was buffet style and very tasty

breakfast was good and the service was exceptional from the kitchen staff

it was near the airport and had a free shuttle to the airport

they say they offer shuttle service, they only do it from the hotel to the airport and not from the airport

comfortable bed & pillow. good and restocked breakfast

location, very friendly and helpful staff, breakfast included was very well above average and gym facilities are good

there are nice eateries near the hotel and the aereoport is 10 min away by shuttle

the pool , the food , the gm

unfortunately the shuttle doesn t start until 5am so had to call for uber but that was quick and easy

the pool was not so clean. water was cold.

was not prepared when we got there, she made sure we received a comparable room and also gave us late check out as a consolation

location and friendly staff and breakfast

from check in to check out, no hassle and breakfast buffet is a big plus

room service was amazing

service is the best, especially hotel employee from the breakfast buffet, she is attentive and polite

room service wasn't offered late in the night

staff very friendly, room service excellent!! clean rooms.

will demand refund we have to leave earlier we could not sleep slamming doors kids running all night in the whole way not safe place at

of money charged against your credit card to open an account for food in their restaurant and for room service

low parking availability

the bar had good drinks and snacks

great staff good excellent breakfast has a variety of everything very clean and has security at all

they have a security guard on duty, parking on site is safe, many things are within very close walking distance for shopping,

from the front desk, maid service to breakfast staff

breakfast it s excellent and location as well

don't have a free a breakfast it said when i booked, lady said they remodeling the kitchen but i didn't see nobody

breakfast issue: my booking included breakfast, which was prepaid; however, i was informed that

sewer gas smell and breakfast was not provided

very clean free parking and free buffet for breakfast. cannot beat the price

there was a restaurant and bar in the hotel

great restaurant and bar in the hotel. prompt service accommodated my needs (ie ice for bucket)

the breakfast gentleman was great

restroom could’ve use some shampoo, conditioner and bar soap… it did have a one for all dispenser in the shower but was scared to put in my hair and

ordered the food from room service and it 30 minutes late requested extra towels took 30 minutes and no towels, so i had

is a great location and i like that the breakfast was included, it was a buffet style with a mixed of american and mexican food

the working staff in the buffet & room service were quite pleasant

all i would say is clean more throughly the spa tub i found a couple hairs m, other then that everything was amazing

coffee pot in room or room service with coffee.

the bar is still closed.

there is a attached restaurant and bar with a very nice balcony with a view

the website stated there was a restaurant and bar onsite but when i arrived both were closed.

restaurant and bar closed

no restaurant or bar as both are closed at this time.

there was no free breakfast, i think.

away from dt noise. good gym, better quality, maintained machines.

good gym.

parking

room service

clean, close to downtown, parking available.

valet parking guy crush my car, hotel didn't take responsibility, they let me by myself on the police

clean. the terrace. room service

it was in a very good location and we liked the terrace with bar and jacuzzis to hang out

bar with patio gym very clean

staff was very welcoming and friendly, with great food and bar menu

good gym, sauna. good lobby coffee saved 28 pesos several times.

great location close to gym, bars, restaurants