bathroom door wouldn t shut! pool had too much chlorine chemicals were out of balance.

great view. spacious room. very comfortable. most helpful bar staff

liked the pool area.the room and beds.the bar was nice to.also the cookies.

the tiki bar is never busy but 12$ for a drink is ridiculous when you can go over the the reef house brew

the bar area was nice

the on-site restaurant and bar are nice; i especially enjoyed having a drink on the rooftop

in addition the rooftop bar on floor 5 is truly excellent with its glass windows, panoramic views, comfortable

and bar close too early

downtown, beauty of the redone building, upstairs bar and deck, bathroom, staff, mattress, onsite resturant, parking lot across from the

we enjoyed the sauna and the excellent gym

the hot and cold water had been switched so one of the kids got hurt before we found out about it because they tried to use the bathroom

desk manager has no customer service skills at all yelling crusing threatening guest her and her kids where going to jump a young pregnant girl bc she told the front desk manager she was

the bar was closed permanently and its in a bad neighborhood

the main ten w man got mad because the toilet was plunged and start cursing a lot while my kids are in the room

eat the breakfast, work-out in the nice gym they have oh they even have a pool with a hottub

i love the hot tub and hot breakfast

i went down to the gym and then i used their indoor hot tub

breakfast was a grab and go bag with a granola bar and muffin

i liked everything about this place. the free breakfast was super delicious as well.

pool n hot tube area should be open longer 4 adults

parking was free and so was the wifi

the bedbugs bite my kids my husband and me..and other family in different rooms!!

great beds, cleanliness, room service.

restaurant was accommodating with breakfast requests, pool and jacuzzi looked nice, ample free parking, really hot water in the shower, ample tv channel selection, free breakfast when

very limited and the coffee provided wasn't exactly generous

the breakfast buffet was kept clean & offered a delicious array of hot & cold foods

breakfast is really good

no pool

a pool would have just taken it up a step further

was clean, and conveniently located on first floor near laundry area

but there was so much space in the room and we enjoyed the kitchen area

able to fish for a while catching a number of nice small fish, which was fun experience for the kids

they have an indoor pool as well

very fresh and clean! breakfast was reasonably good. staff was friendly and courteous!

the breakfast was fine, staff cleaned up after every person

the front desk, management and the breakfast lady are amazing!!

pool is really small, no hot tub staff was rude when i asked about directions out of racine towards

breakfast.

the room was cleaning spacious and the kids enjoyed the pool.

hotel management, the breakfast in the morning and the property cleanliness

pool was very small

nice hotel, close to the highway, great breakfast, very welcoming stuff

the pool was a great way to keep the kids busy in between tournament days/games

my kids loved the pool especially because it was heated

breakfast and it made my kids happy

very clean, good breakfast.

the breakfast was delicious and my kids enjoyed the pool

the room with the spa tub was awesome we just loved it we will be back again

hot breakfast every morning as advertised.

the breakfast and the hot tub and the gym

they aren’t rude about early check in and just overall good energy

and a kitchenette

i liked that the pet fee was very reasonable

love the little kitchenette in the room

especially liked the full kitchen, full refrigerator w/ice maker, very clean, and comfortable

the location, swimming pool, hot tub and breakfast

breakfast was good. was able to get a handicap room. friendly manager.

the staff was friendly and the breakfast was good

the breakfast was very good and the staff was in checking on eveerything

clean and the pool and hot tub was awesome

the breakfast saturday and sunday

the only thing my office is closed ( i meet the gym ) that only thing i missed lifting weights.

floor of the bathtub was slippery and the bar one could hold while in the shower should have been on the wall at the side of the tub not at

) very nice rooms, comfortable beds workout room and swimming pool convenient parking, cookies, coffee machine in

gym was spartan but adequate

there’s also a restaurant and bar on-site

the ballroom itself was a very nice venue with its own bar and high ceilings and plenty of room for an event

we loved the bar and the café as well

we arrived late , after restaurant /bar was closed and he gave us options for ordering food for delivery

there's 2 separate bars and a cafe

lots of choices for breakfast, with fresh ground coffee available 24 hours a day

breakfast didn't have many healthy microwave oatmeal and black bananas

convenient to the highway and extremely clean and updated with a nice selection of breakfast

warm and clean pool

breakfast was great and quite impressive that it was run by a single woman

laundry facilities on site were well maintained, as were the grounds

laundry was onsite and cheap plus they provided detergent

it's very clean and i was able to do my laundry

breakfast was good... and rooms where great

the fitness center treadmills tv did not work on one and only nick jr worked on the other

the breakfast was exceptional, with warm selections each day

the rooms were very nice with small kitchen

pool and jacuzzi

the breakfast could have been better, but the overall stay was nice.

location, cleanliness, good breakfast at an affordable price.

the breakfast options were great! probably the best hotel breaskfast that i've ever had.

breakfast was great, have to take it to your room

breakfast was over at 10 on the dot. not 10:01. i love the rooms.

very clean well equipped kitchen comfortable bed

location and the kitchenette

location, pet friendly, parking for our boat, friendliness of staff.

cardio equipment in the fitness center was of good quality although they were missing some hand weights my husband wanted

the fitness center was clean and adequate

it was clean and had a pool

comfortable, clean rooms and friendly staff; good breakfast; pool & hot tub

the pool was warm and large

breakfast was great and hot coffee regular or decaf is available all day

the breakfast was really good! ud83dude0a

good breakfasts

staff, clean rooms, fair price, easy to find near the highway, good breakfast, nice pool & hot tub

pool was fun for our kids

it was warm and the spa was nice

kids in spa and swimming area unsupervised! like a birthday party!

off the highway, the facility was very nice and clean, the rooms were nice and spacious, the pool area was very nice, the free breakfast was

the rooms and pool were both cleanz breakfast had a lot of options

breakfast was excellent, and staff was friendly and helpful

breakfast was great and we used the pool, which was also nice

the pool was perfect for smaller children as it was mostly shallow

i also had the chance to enjoy the pool and hot tub, which were well-maintained and provided a relaxing experience

great breakfast and for the first time i have ever seen this you got a complimentary beer at their bar

the hot tub was right next to the pool so that was nice if you kids swimming right next to you

the delicious breakfast. ud83dude0b

staff were so helpful and friendly. wife loved pool

breakfast was adequate as well

hours on breakfast on weekdays would be nice if till 10a also.

the housecleaners & laundry woman are wonderful, every day.

reason i stay because they allowed bobtail truck parking

no room service for 3 days

breakfast was fresh, however, i do wish there were more and better breakfast options available

comfortable large suite, sparkling clean, lovely shower, modern decor, fabulous breakfast

breakfast was to short and items were limited

we did not need a kitchen but it was very nice

my only suggestion would be to add a hot tub by the pool area.

free breakfast helps alot too

bathroom fan was loud. i would have liked meat with breakfast.

the breakfast was not good

breakfast was not really available to us because of covid

breakfast was kinda lame , apple juice looked dirty, and biscuits &gravy were out ,

the location was great, the room was clean and comfortable, the breakfast was great, and the staff was super friendly and helpful

people in the pool were running,diving,and being super loud

breakfast is adjusted to covid times but at least there was a breakfast

the cleanliness of the hotel and the big breakfast buffet.

didn't get a chance to take advantage of free breakfast

the pool could have been bigger and the pool room could have been cooler

breakfast was good

the pool is small but ok when there aren't many people

so the kids couldn't hookup their switch

pool cold and small

not enough breakfast choices like eggs

staff had food available for me and others, prior to the actual designated breakfast hours, as we needed to leave earlier

very clean, beds were comfortable. friendly staff. great breakfast before hitting the road.

neat room, good condition gym, , easy access from airport , close to my desired endpoints, friendly & efficient staff, bed

love the breakfast!

breakfast clean comfortable room and beds

very clean helpful staff ... mj is the best shuttle driver

dark parking lot

could of been better for the breakfast but over all i loved this hotel

parking at the end of the night was sparce, had a pretty good walk to get into the lobby.

which i was thankful for since we had a long day of travel with kids ahead

excellent early morning service including shuttle driver.

location of breakfast was ideal. food was okay. the waffles were a huge hit!!

plus the fitness room and pool were nice too

hot tub and pool

another bonus is that the laundry is free

was super appreciative of heather at the front desk helping me figure out the shuttle when my daughter was coming in very late from the airport

the elevator was in full working condition and the laundry being free was a well needed plus being that i have a large family

the suite was well equipped with not just your average kitchenette but utensils and other cookware items ready for use

kitchen floor was sticky, oily feeling

shuttle was free, & was right there late at nite when my flight came in

breakfast was good; i like the options

very nice inside, fantastic pool, breakfast area, and gym

overnight stay at end of vacation, convenient shuttle to drop of rental car & trip back to airport in the morning

me and my kids had to go by the front desk to use sanitizer the 2 days we stayed when it was time for

location, cleanliness, pool

i liked how it had a restaurant and bar inside the hotel

liked the pool and the hot tub

pleasant and well serviced bar and restaurant

there is also a small bar available downstairs

staff, location , fitness center pool

not a single place in the shower for a bar of soap or bottle of shampoo to sit, so you had to put everything on the back of the toilet or

bar stays open til 12am or later depending and the food was pretty good

bar staff extremely slow. not many people at bar either.

should have free breakfast

early check in..

customer service and honoring an early check in request.

pet friendly (no pet fee), close to the airport and cheap

no pet fees, close to airport

pool area was a little rowdy with unsupervised kids

loved the room and kitchenette especially.

the pool and free laundry as well as the comfy beds!!

breakfast, comfort, free laundry, gym, setup - plates, silverware, a table for dining or work

the kitchen design, dishes, layout were wonderful

my kids wished there was a pool, but we really didn't spend much time at the hotel, so it was fine

love the kitchen in the room

the kitchen helped save money on eating out

lots of kids running around lobby reception area

i love that they provided brewed decaf coffee at their breakfast bar

to know it had a swimming pool very nice

with 3 swim towels for a 2 night stay with no pool

not having a microwave or fridge in room, laundry room

had no trouble with early check in (we really appreciate it)

the provided towels were sparse and i had to exchange my own with the laundry room, there was no housekeeping for a full one week stay, except on the last day i got some

great swimming pool was amazing!

the ability to park your car and take their shuttle was wonderful

shuttle service

i like the pool, the comfortable beds and the hot tub.

excellent breakfast. nice pool and hot tub. nice fitness room. fresh coffee at front all day.

having a full parking lot and having to park at adjacent mcdonald's

the swimming pool was full

was not high speed i ended up using my mobile data because i couldn't load anything on the wifi

heard kids all night i get it it was new years but they were loud and also i didn t like the fact i had

shuttle to the airport

could have eggs and hot items for breakfast

on one night there must have been some kids in the room above me jumping and running around till 11pm

breakfast had menu each day with hot eggs and meat, nice small bar, modern equipment in gym.

we had some funny conversations just sitting at the bar chatting with them

great breakfast and shuttle to airport. room was clean and big. staff was very helpful.

shuttle to airport

the breakfast

is no pool

price, free shuttle & breakfast

no indoor pool

very clean, set up so you can find your room easy. also very convenient having a bar attached!

the bar & grill attached to the hotel is one of the best i have ever eaten at.

but staff was good & most convenient parking right outside my room

mostly like that pool view and the fact that i had a refrigerator / microwave in my room

the restaurant and bar was great

property itself is a good property the gym is still in progress

wifi was bad

proximity to the airport

the shuttle was especially helpful and the staff were friendly

breakfast was pretty good, fresh waffles & toppings

the parking lot was about the only thing that worked.

pool area. customer service

the pool was small, like only for kids .

pool was small, but luckily we were the only family that was in it

very nice and clean except pool was dirty

love them staff all breakfast everything

stay there four days a room never was clean we went to the reception and request room service and claim they said they come in

the pool and warm cookies are a plus

appetizers on bar menu were fairly high priced.

called the dining room as directed on the menu for room service at 9:00p

door to the outside pool exit area was never looked at night,one of the over night front desk clerks asked me to spare

the kids parents had no control over their children

location was very important and the shuttle was on time and also an important factor

the beds were very comfortable. pool was nice

the kids running around in the hallway.

the shuttle to go to airport and also for picking us up

loved the pool

hot breakfast, close to airport, clean

family with kids and dog barking in the next room

it's a great size, we could see the kids from the hot tub and it had a big section for little kids

their laundry dispenser was out of order, my remote for my tv was broken

just be consistent. good breakfast as well.

the pool really smelled of chlorine & hot tub wad even worse.

not a big deal but pool and hot tub close at 9. i think 9:30/10 would be better.

booking a free shuttle pick up via booking

the breakfast was really good. lots of options. the pool area was nice.

cleanliness, location, bed & bedding, breakfast.

the breakfast, the room and the tv channels

the breakfast was very good, and the facilities were excellent (pool, work-out room)

love real eggs for breakfast, room on lower level and people above us were very noisy

small, but well equipped gym

breakfast was pretty good

is was clean. staff was great. breakfast was good.

great breakfast, great location. very clean, very friendly staff.

breakfast needs improvement

breakfast ended at 9. i sleep.a bit late.

attached diner was open early till late and did us a great breakfast

breakfast

breakfast was full of classics plus some mexican dishes

water flow to spa tub was very slow.

friendly service, hotel has onsite laundry room, onsite restaurant

shuttle was unavailable when i landed at mke

i liked the proximity to the airport and the option of airport shuttle.

we called the day before to make sure we had a shuttle to the airport

close to airport, free airport shuttle

on the bus line, not far from the airport/shuttle, pool-but you have to ask the front desk to let you in, laundry-washer/dryer, vending

common room/kitchen had everything provided for breakfast and snacks plus a lounge area, books, etc

the street, location, cleanness, public kitchen. all amazing

we enjoyed the common kitchen and went out for dinner downstairs

here's the thing: if this were my place, i'd make it exclusive to adults and kids 13 and up

kitchen has specified bins for each room to place their food items in the fridge

was a bar across the street from our room (202)that got a little noisy

clean quiet close to stores you have the gathering area where you can eat it has a bar and you can play

everything from staff to breakfast and the idea of by one get one free dronk

breakfast was nice too

it is a bargain for the price

the rooms it is a clean place the bed is so confable they take care of there custermer nice the pool is so much fun i had a great time with my family and kids thanks so

everything else was great! i loved that there was a pool and a gym. plus all for a great value.

have appreciated kid free pool hours

the cleanliness and my kids was able to play in the pool

wish the gym had more than 3 cardio machines

view since the restaurant and bar were closed

bar service was rather sorry, bartender was occupied with other interest, service,with only around

restaurant was great, bar was great, pool closed to be redone and will take probably three years for state funding for

the restaurant and the food was disappointing, as was the breakfast room service

atmosphere was great, spacious rooms, loved the decor, great bar and lounge area

the mini bar and snacks in the room were really nice, too

the guy at the bar could have been more cordial. having a

on-site fine restaurant

bar staff was kind of rude

boyfriend and i stayed in the king suite and loved the spa tub

we went to the hotel for a 1 day vacation from our dogs & kids

we also really enjoyed the upstairs rooftop bar area and fresh cold water in the lobby

we went to the hotel for a 1 day vacation from our dogs & kids

didn’t like that the bar was open and the restaurant was closed i had a very hard time trying to find a place to eat

hotel restaurant and bar was exceptional

the staff in the bar were really great as was the restaurant and the food was amazing

they had an amazing gym!!! great bar too.

no pet fee.

the room was spacious with a small kitchen set-up

the kitchen had no dish soap and only one pod for the coffee maker

breakfast was horrible

location short walk from art museum, very comfortable room with kitchen including large refrigerator with freezer,, excellent bed, big fold out couch, plenty of

location, good breakfast and very good staff

seemed like a breakfast

the way the breakfast was closed covering the area with a sheet.

proximity to where we needed to be. decent basic continental breakfast.

the bed was comfortable and the breakfast was great

very pleasant people,great rooms, great breakfast and great prie

delicious hot breakfast

pointed out free street parking and the breakfast offered was quite fulfilling

great continental breakfast

free breakfast was nice

great shower, fabulous bed, good breakfast & happy staff

great hotel, very friendly staff, comfortable beds and very good breakfast!

great continental breakfast variety. kitchen staff very friendly. room was a great size.

the full kitchen is a nice option

all of the supplies you might need to make a meal were supplied in the kitchen area

the kitchen staff was attentive, and the breakfast was delicious

we had a cute bar area, with fridge and microwave

wish bar/restaurant stayed open later

there’s heated swimming pool (no hot tub), gym, electronic bluetooth mirrors in the bathrooms are a nice touch

paying for parking but the burgers at the bar was great

good gym and swimming pool facilities

basement gym was destroyed in the august flood and hadn't been reconstructed yet

the common area and gym just topped of the perfect facilty

a little rowdy/loud outside at bar time

gym is small and under equipped

i especially love the kitchen and meeting areas provided everything we needed

hotel was gorgeous, and the people working the front desk, valet and bar area were very friendly

the bar was a good place to watch the masters and have some beers

the staff was great and the food at the bar was very good

in bathroom & kitchenet

00 parking fee, and that breakfast was not included, nor was wifi

droom and restroom), butler service, 24hr room service, valet service, great food

the room was so loud that my kids could not sleep, it wasn’t until almost midnight when it got quite enough for them to sleep

pool was fun for kids

the rest of my party with had already been waiting in the lobby almost an hour and with all our kids we wanted the suites and rooms we paid for so we declined

great for families travelling with kids,

didn't use the kitchenette but seemed very helpful

huge floor-to-ceiling windows and a lovely, big space with full kitchenette

breakfast was the best i have had except when i was in europe

on-site gym and laundry facilities were great, as was the breakfast buffet

breakfast buffet was better than anticipated; accommodations far exceeded my expectations

the breakfast was good

we like the location, rooms and staff. it’s our second time staying here. we loved the gym

the ladies at breakfast were the best!

i booked the description of the hotel said they had a restaurant, a bar and an indoor swimming pool

the bed was very comfortable and the gym was great as well.

breakfast was not available

good breakfast

gym was closed, but that's the pandemic for ya.

the room setup, this was 1st hotel where we got good night's sleep without kids running the halls and being loud

the gym floor could also do with being fixed

bring our puppy with us was a huge bonus, and we appreciated the thoughtful touches of providing pet bowls and extra poo bags in the room in addition to the regular human supplies/toiletries

variety available for breakfast

breakfast is so good very clean

staff were super friendly. breakfast included in the stay was awesome! room was nice.

delightful room. great view. delicious breakfast. excellent service.

fitness center needs a bike or 2 .

locationroom qualitylobby bar areavalue of price given the quality of the experience

great staff and awesome bar restaurant

room service came in at 930 for no reason

room service was extremely slow and we ended up cancelling our order.

customer service, cleanliness and room service

the bar had local brews and the bar tenders were fantastic

messed up our room service order, never put the order in

our room was next to the gym. very loud. the manager compensated us for it

i wish food was served at the bar late.

clean rooms, comfortable bed, excellent room service breakfast!

staff and good location (walkable to riverside theater and amtrak) rooms quiet nice fitness center (but could benefit from lower lighting and some

no water in the fitness area breakfast options rather limited not much natural light

like to be extra loud, not sure if it was racing or just people trying to be cool, but with 3 kids, all 6 and younger it made for a less than sound sleep, even with the sound machine we used

complimentary breakfast had lots of options and staff were attentive to refill when things were getting low

beautiful location right on the heart of downtown. the free breakfast was super good!!

i love the bar and restaurant area, great food and drinks

the small blood stain on the mattress protector. room service was slow.

o high), i live in a small town and the bar is definitely making money off their drinks

room service options were very limited

room was above the bar so it was quite loud

kitchen, laundry, location, restaurant

kitchen, nice room design, cozy patio, great food at restaurant, coin laundry super convenient

also our room was as the end of the hall near the back door which allows access to the garage and laundry facilities utilized by apartment tenants of the hotel - was loud from time fo time

room was very comfortable, had a small kitchen with a full refrigerator stove and anything you would need from me making a meal

it was great to have a full size kitchen in the room and laundry in the basement

i got an early check in.

breakfast buffet was not open but we were given vouchers for a medium coffee breakfast and sandwich

location room service breakfast

breakfast service in the lobby restaurant was a little slow the one day i ate there.

room was not available for early check in. but that was the only thing.

love the free shuttle and ambassador bar and food

fitness centre was very poor

i liked the staff, the shuttle service and the great beds

the bar in main hotel was a nice venue and relaxing to meet and chat with other guests and staff while

the complimentary breakfast with waffles, coffee, eggs bacon and sausage were very tasty