pool , rooftop bar and breakfast downstairs

the pool and bar area was nice but suggest that some mid height planting be added to separate the 2 areas as i

great rooms, and nice pool on the rooftop. location is close to most things. parking is easy!

they have parking too

staff was very nice and breakfast was good

pool is lovely and good breakfast

the kids reported slow wi-fi at times

the best part was restaurant-style breakfast, we got chilaquiles and they were yummy

the manager was super friendly when my kids wanted to watch tv and couldn't find connection he came to the room and fixed

need to take your shoes off for breakfast

only after we came out of the shower (took a while with 3 kids) did we realise that the shower completely flooded into the main room (as no barrier or shower

pool was too deep for us short people and younger kids

we asked for an early check in to at least 1 of our 3 rooms we booked because we had elderly and kids and had travel from afar, he paid us no mine and was rude and left us to wait until the 3 pm

also a pool

close to town, quite and nice rooftop pool. good air conditioning and nice breakfast.

staff, reception, breakfast, pool and parking

pool was so relaxing

amazing place. very chill beds are really comfortable pool really beautiful

for spa were a bit steep

is a little calm oasis, tucked away from the street with a small pool and cafe which we particularly liked

the wifi worked well

d i believe a bar), two pools including a kiddie pool which was great for my son and even two parakeets that were

location. room and kids pool. very nice and a great price.

grounds nice with lots of plants, pool area and fun-looking kids play fountain

good location. nice hotel park with birds. private parking.

worse pillows, amenities in the bathroom not good quality, don’t use it on kids or babies, little and thin towels

hotel provides laundry service for additional payment

the hotel was beautiful and unique. great bed and room. delicious breakfast and food.

the staff and pool

location and price and including breakfast

empty swimming pool, super clean, big doble room

the pool and location

of loud at night from the bar with live music at the front of the building

it has a bar and has a restaurant in the entrance of the hotel

music blaring until late from the bar next door

the wifi was out my entire stay

the wifi wasn't the greatest on the third floor

we didn t get the wifi code

the little outside area and pool was there, but not taken care of and dirty

it's comfortable, the decor is cute, the wifi is good, and the host was kind

fridge, netflix and pool were unexpected

swimming pool

common section with the pool, the bar excellent location makes everyone to enjoy together and make friends

good bar with nice drinks

nicely redone pool area.

staff -nice chill area with pool -big dorm and very clean and big bathroom -well equipped

the room was nice and almost empty when i was ther -clean bathroom with the room nice pool nice common areas close to ado, quiet breakfast was also

swimming pool was and outdoor area was really cute

the hostel also has a pool that is very nice and refreshing during the hot cancun days and night

iliked the rooms and the pool area and specially the little roof terrace

the staff lovely pool area location

breakfast was ok but could have been better, that is presentation and taste

no blinds in my room, breakfast was located in sister hotel. hot water didn’t work

room had incorrectly listed as having a refrigerator and although the rooms don't come with mini bars, the staff made sure to get one for me the same day, which was great

received 3 single beds , tv & internet didn’t work , breakfast was served @ different hotel 2 blocks away ,balcony for fresh air was permanently closed

pool and garden

small pool

nice courtyard and an indoor pool

pool (we did not use it)

good for the value! , close to restaurants and has also a pool!

suite was nice, very spacious, kitchen included in room

wifi in our case worked only in common area

clean rooms, parking, friendly staff. wifi was super. comfortable disposition.

parking available

there was good wifi

mething different from the hotel zone) with restaurants and

pool was amaizing

the place is really organized and clean. great pool and service! i loved.

pool area was lovely, my room was beautiful & just like the photo, i had 2 balcony s & a nice

clean, attractive room and pool, nice staff, cool location

kids cannot access restroom

the gym could have been more equiped but it still made the job.

gym cardio machines need some maintenance

no restaurant service in the pool without requesting

overall staff, room, comfort, breakfast

poor wifi, room was little noisy

the location is very convenient and there is a very big private parking.

slow wifi and it is not secure

very clean and the swimming pool was always refreshing

wifi didn't work in the room only at the corridor or common area.

in advance and requested a quiet room, was placed at the top of the stairs from the lobby and bar, thankfully i travel with earplugs

to the bus station and parque las palapas, very clean, room and bed comfortable, has a swimming pool

pool was ok

clean, good location, good pool

cool drinking water provided, walking distance from the bus terminal (with buses to the airport), bar in the lobby serves nice beers

some neighbouring bar was playing music that thumped the room from 12am to 3am

location rooms pool

there is abandoned bar in the property

karaoke bar nearby is loud at weekends and singers no more talented than those in uk.

great location near ado bus station, markets, restaurants etc. nice pool and friendly staff.

wifi was not working.

parking can be challenging as there is not much space

they only have 3 places for parking what of course is not enough so we had to look for parking around one of the lights in our

in room safe with key and comfortable bed, good wifi, large room

only had parking on the street

wifi didn't work in my room, which i expect from a smaller/cheaper place but not from a place like

not a bad thing per se, but keep in mind that the breakfast

breakfast was pretty skimpy

perhaps it could be good to offer a few more options for breakfast: i was there for just 3 nights so it was fine to have the same breakfast every day, but i

super clean. in the center of local day and nightlife. good wifi. friendly service minded staff.

great communication with the owner, super nice pool and the rooftop, clean, great location.

never answer so someone open the door and i enter this first problem second one the staff in the kitchen no work ,third i stay 6 days never changed cover my bed i don't vist any place like

nice pool area, very close to ado bus station, and lots of street food around the corner

shuttle service to the airport and back, clean room, shower with pressure, bed comfortable, pool

the kitchenette is adequately equipped but there was no sponge and cleaning supplies

kids running in the hallway: echo blast 100%

if your room is near the bar downstairs you may not like the music playing till 2 am

the fact that no food or drinks were served in the pool area in the afternoon.

not sound proof the bar next door had karaoke until 6am

much fun for kids

the pool was nice

pool, lounge and pool area relaxing ambiance

very nice swimming pool, pleasant room, workable

hot water in shower , location. pool, pool guy very knowledgeable about area

clean swimming pool

i did not have breakfast, room was clean and spacious

moisture in the room, room size was too small for three persons. no breakfast at hotel...

exceeds other properties, excellent staff, location and parking are easy, nice pool, great cable t

the pool was not clean nor illuminated at night and the breakfast was very poor

helpful staff, excellent location, delicious breakfast, very good room service, perfect big beds and clean swimming pool

the rooftop pool was also nice

their pool was relaxing and fun to play in

would be nice to have weight dumbbells in the gym for exercise.

swimming pool on the roof with views over cancún

pool looks 100x nicer in photos than in person updated website photos would be nice

staff - really comfortable room with huge bed, ac, tv, hot water, soap, shampoo and towel - good wifi - soft drinks available to

very dangerous location no good wifi

there was parking provided as promised

nice big room. good stuff. good wifi

clean big room, good ac, nice helpful staff. secure parking

we weren't informed that the pool would not be in working order. so make sure you ask.

very good a/c, lovely pool and hot water and good pressure in the shower

the rooms are clean and spacious, as are the common areas and the pool available to guests

station male receptionist was helpful and accommodating lady receptionist unhelpful and miserable pool was cold highly recommend local restaurant la

very cheap, excellent $5 dollar breakfasts, nice swimming pool in the courtyard, and lots of interest nearby, what's not to like

rooftop also great with beautiful view and gym

nice clean pool

swimming pool wasn't very clean but still acceptable.

nice swimming pool on the 1st floor terrace, with sunbeds

close to the palapas park, large room with a swimming pool

the pool was a nice plus

room is old and not clean if swimming pool is not so great

great location the pool it's a nice touch

the pool was nice too

: ) spacious clean rooms, good mattresses, solid internet, lots of little extras and a nice pool make this such a good choice for the price

internet is strong and i love the little patio by the pool at the back of the hotel which is a sweet retreat from the hot streets of down town

wifi did not work

wifi could have been better.

only thing i have to say is the wifi connection was terrible and i could not log onto it as the signal was so weak

early check in, your friends could come nobody ask wifi is good,ado by walk 6-7 min for hotel zones

early check in, your friends could come nobody ask wifi is good,ado by walk 6-7 min for hotel zones 2 min walk to main road there is r-1 buses and

breakfast wasn't included so we had to pay extra

honest staff big rooms great parking

good hotel with a nice pool and very kind personnel.

the breakfast was the same every day and it wasn t good

the breakfast was ok

didn’t like the breakfast it was only 2 breads, coffee and juice was included as a breakfast

breakfast room is not so quit, hard floor become noicy

if you don't like the basic continental breakfast, do check the menu - we found the staff willing to cook up something better for only a

of the staff was really helpful and nice, breakfast is 80 pesos and really great taste, fresh made

the breakfast was really good for the price, they have a couple of options that you can choose from

women in kitchen was so considerate, always put another cup of coffee

we were given a room with two separate beds (despite we asked for a double bed) and a little kitchenette

booked for a studio apartment with kitchen etc, while when we arrived we were assigned to a very small double room

the beds are comfortable, very clean, the room is spacious and the kitchen items helped me a lot (electric stove, fridge, coffee machine, glasses, cups, dishes,

water pressure was low which i hear is common issue in mexico and kitchen area had no microwave.

oh and dont go there for the swimming pool, at first we didnt even see it

the swimming pool- hmm would rather take a shower then relax there

2) the pool looked like nothing in the pictures i saw online

there is even a pool.

swimming pool's water cold.

rooms are right by the pool so when people are in and out of the pool the doorstep is all wet, plus the noise is literally

get a coffee u have to wait for bar to be around 9, fridge is minibar so to use it u have to pay pool is ultra

pool is right outside the rooms

the pool area was an added bonus

- not adults only, lots of kids

there was mainly adults around which was good

pool, gym & outdoor bar were excellent. you truly felt like it was a getaway.

i loved the hotel, the pool, jacuzzi, the staff was very friendly. i recommend it 100%

) pool area was full of screaming kids, and we were unable to use the hot tub in the adults only area because it was full of kids

gym was quite small, air con was doing

quite modern and has all the facilities of a resort in the middle of the city: pool, spa, lounge, gym, bar, and

a beautiful place, friendly staff, great room service and a great breakfast.

is by the corner, taxi is available all the time, nice coffee-shop is inside, and the beautiful spa zone

the spa and gym were closed for renovations during our stay and there seemed to be maintenance work

had a night bus which arrived in cancun at 6am and the desk attendant gave me an early check in

this is a good budget option in cancun. the bed is super comfy, the wifi and ac work well.

they allow me to early check in

wifi didn t work, checking in took a long time, had connection issues with credit card machine

very thankful for the early check in, it helped me a lot

the music from 666 biker bar that plays really loud from 12-3 in the morning !! wifi was slow

clean room with fridge and small kitchen corner (coffee maker, microwave , bowls/plates) (-)is a little kitchenette with bowls and plates, but no cutlery (+)hotel; it was clean and comfortable; it has a front entrance space with couch, desk and little kitchen utensils (coffee maker, microwave and little fridge only) and shelf; air conditioning good

easy ground level free parking

close to airport

great property with a nice yard and pool

terracaribe has a lovely and well-kept pool with plenty of sun and access to the shade

the place was very clean and the pool too

clean room. clean pool, clean hotel. comfy bed

the internet in our room also did not work, we needed to go to the pool or lobby to be able to use the wifi

manager was affable and helpful, kitchen staff were kind and helpful, good location and pool

beautiful garden with a pool, very comfortable beds and pillows, fast internet, and a large tv with netflix all

- nice and quiet location - good wifi

room is very well equipped and comfortable: perfect wifi, fan and air conditioning, a tv , nice warm shower

great and easy parking

they had a beautiful garden with nice swimming pool

the pool area was nice, unfortunately only one sun lounger there at the time, but had a shaded area

it was clean, beautiful with a nice pool and friendly staff. recommend.

pool water was cloudy and i raised this to the management but got no response

the pool water was a bit milky

room was good, with air conditioning and a nice view of the pool and palm trees

the breakfast was basic but had everything we needed

gym was not ready

the swimming pool and the gym are very small rooms

breakfast was way more than we expected and the environment was good

good breakfast. very helpful staff. easy location. new and clean rooms.

under ground parking very convenient and safe

we had breakfast in the restaurant and food was good

very clean, has pool and gym. very good breakfast open buffet. free parking

4 star probably not most accurate but very clean and good staff and underground parking peaceful and ample - wish wed tried the restaurant but with the choices near there we

the stuff speaks english which is nice and there is a free wifi internet

spacious room, very clean and comfortable, table for working remotely, and an awesome pool.

price is excellent, great pool, central to metro

advantage is pool - water was clean, housekeeping in hotel is available everyday

oh and the pool was everything

enjoyed to stay there , feel safe, it is very clean , staff is kind and open , the swimming pool is great for little

there was a swimming pool and gym but we didn t try it

pool and the hotel room that we got everything was good

comfortable and with a pool

there is a free parking area at the hotel.

the gym is very, very small and was like a hot box

the hotel could use a snack bar to accommodate the food and drinks part, but it was a nice

lovely clean pool area

hotel have nice pool,nice and friendly people, for special thank you i must say people on reception on all shifts

short stay 3days was awesome with good free breakfast!!!

great breakfast, great location, nice rooms and friendly staff.

it was very close to the airport, lots of parking available, and front desk were very helpful.

it was a perfect room and spotless, and the breakfast was a great mix of traditional dishes

laundry service was a single set of coin operated washer/dryer which was shared amongst all guests

service was bad room service with no cutleries, language was big barrier

parking available

the pool and swim-up bar were functional but appeared outdated

tvs were very mall and outdated (not smarttvs), wish the pool stayed open later.

pool towel experience… you have to show passport/driving licence id to request a pool towel from

the pool area is clean and had beds with no pressure to order drinks or food

pool bar seems never open and nothing going on

the breakfast buffet was so fresh and delicious

it s not really a problem but the pool bar service ends at 11 pm.

wifi access

access to the parking garage is kind of confusing

beer and wine selection at the bar was very limited

with great views of cancun, connected to large shopping mall with huge grocery store, full kitchen, comfort was very good, nice pool, reasonably

oh spa bath is what we were going for at the start. met expectations.

the pool is really nice, and the gym too

my spa room had a microwave cutlery and plates but absolutely no room to prepare anything

room was clean with an incredible view to the see, the facilities of the hotel was great, the gym is really good and the pool is so great as

a wonderful pool

it’s beautiful, especially the pool and beach area

the food was great and all amenities, especially gym and spa were spot on

that the sun doesn’t hit the pool past 3 pm, but we still enjoyed it alot :)

of the staff at the beach bar had that attitude of “oh you’re a foreigner so doesn’t matter what things cost”

your name in - they will tell you it will be an hour during the busy times - and go to the lobby bar for cocktail hour

we could also not book golf as it was full

the provide parking and cab booking assistance

and francisco in the preference lounge and they went out of there way to assist us, getting us golf t-off times at late notice and a table at the hibachi when it was booked out

manuel every morning - he was always full of joy, cheerfully inviting us to try a massage at the spa ud83eudd23 he s truly unique and brought such positive energy every day

ice, no fridge, no microwave, no washcloths (we didn't request any though), wifi was kind of slow but free so can you really complain, shower drained slowly, lobby and halls (+)beds are comfortable, air conditioning is excellent, wifi is very good, shower is great. (+)room, great wifi, great breakfast and great location (on top of a mall so you can basically get anything you (+) wifi works everywhere and is fast (-)wifi (-) i had to take out my tablet, log inn wifi, log inn my booking (-) also, wifi was very bad did not work from room

food, bed, parking, really hard if you travel with kids and luggage.

tter than some posher hotels), the

helped with my luggage, gave me a tour of the building for the gym and pool

you could hear everything through the walls (hotel neighbors) and hallway (kids running) which was super uncomfortable when i wanted to get a good night sleep

good value. clean. nice pool. decent breakfast.

the hotel has a small outdoor swimming pool with sun-deck and lounge chairs, and it also offers outdoor parking

i did not like the little variety of the options at breakfast.

good value. clean. nice pool. decent breakfast.

the breakfast could be improved

location, price, breakfast, service, pool

the bed, the pillows, the food, the ac, the pool wasn’t working

breakfast was good

ubication clean and good services breakfast good

the pool is nice and gym. breakfast was great!

customer service easy checking good breakfast

wifi speed, bed is not so comfy, room lacked necessary things like coffee machine or bar

breakfast could improve

varietal breakfast，cleaning room ,nice city view when i look out of the window of the room, also there is

the room was confortable the breakfast was amazing i have a warm wellcome

gym is nice, it's small but well air conditioned and gets the job done

the free wifi was acceptable for browsing but probably not good enough for video calls

it is very close to the airport with parking space

our rooms were not ready and so 6 of us, including 3 kids, sat in the crowded lobby for 2 hours

great roof top pool

kitchen for guests to use on property

it was very convenient that the a had a kitchen, i loved making my morning coffee in

i am a sensitive sleeper and i slept very well there;) big fridge in the kitchen

the design is really nice and eye catching, the pool, the deck , the barbecue, even the gardens and plants , it feels you like home

there is a pool you can use and also filtered water and coffee in the shared kitchen area

staff, excellent affordable breakfast, clean pool, clean linens, i do a badass bed bugs sweep and it was good

the pool was big and you can also swim in the ocean

the location, rooms, garden, beach, pool everything was awesome. thank you!

great vibe and location. had everything we needed. very relaxing and pool was fabulous

colourful mexican interior decor, shady spots & lovely pool

all people must have wrist band at all times security is just watching you buffet food 4 of 10 bar 5 of 10 no beach to put feet or dive in fish smell is always there day you check out, someone

staff were engaging and helpful. pool was small but not too bad

good a/c good beds excellent housekeeping good pool saday is a very good table attendant

it has a pool and ocean view and close to shopping

right on the beach. the bar waiting staff were amazing - very helpful.

not very good wifi

yet effective, decent size rooms with toiletries and good aircon/wifi

nice location near beach, private parking in front

wifi was working very good, great location to take the ferry to isla mujeres.

standard rooms are like being in prison. wifi awful in standard rooms.

the pool and gym superb, even with a shower there

our room was very comfortable, the facilities we used - pool, gym - were good

underground parking lot needs more signage to locate entry to hotel & exit from lot

in the room didn t work - awful, so had to order room service the whole time which gets expensive

great breakfast with loads of options and the pool was brilliant

easy to find building, staff very friendly, easy parking, wonderful pool, good price.

we love the bed very cozy, the breakfast delicious and the coffee was

the beds were very confortable and the breakfast was great!

breakfast, lots of choices and very tasty

the breakfast included in the rate was delicious - fresh scrambled eggs, fresh fruit (cantelope,

the pool bar and restaurants were well-maintained

room service could be better, more training could be very beneficial!

the wifi connection. the menu could have had more mexican food.

the first day, the wifi was very bad and then we found out the day we were leaving that they had changed the password

location just down the road from the flea markets/hotel zone so its good for both couples and kids

5 bar was superb

hotel rooms need a little upgrade bug problems don t leave your room service food the bugs will eat it

the food is average, and the room service for all inclusive food is not good.

spa is magical

order room service they didn t o forgot to come back for the empty plates and it looks bad if we put