staff was nice.. location quiet..covered parking

i liked the covered parking space and the larger than normal fridge.

a nice and clean room with a kitchenate, microwave mini and full size of refrigerator

people who work in front office are super awsome people even the lady morning who cooks the breakfast, she so sweet and down to earth

welcome was awkward - asked for pet fee to be cashed without giving a proper receipt

they say there is a pet fee, understandable

they say there is a pet fee, understandable

did not have breakfast

beds very comfy, friendly staff, plenty of parking, decent fitness center.

room, comfortable beds, on site guest laundry and fitness center

i liked the selection for breakfast which made the morning simple

we bragged about cleanliness, breakfast, staff rooms they booked as soon as we did

the front desk worker and the kitchen lady

not a big deal but didn't care for bathroom near the kitchen

loved the kitchenette, it was provided with pots and pans everything needed to cook and clean with

have a kitchen but i was informed when i was checking in that they have new management

nice kitchen &

clean and has laundry with good machines

the hot breakfast food (eggs and potatoes) were not all available at the same time. (-)breakfast needs to be a little longer (-)breakfast needs to be a little later. (+)variety of breakfast was wonderful (-)the breakfast (+) i saw the breakfast looked great but i was pressed for time for work (+)comfort of the room and bed were very good, breakfast was good with a variety of choices. (-)room was a little stuffy and had a small odor ,the beds sheet looked old ,not a good selection on breakfast,but i understand because of the covid they had food that didn't need (-)the breakfast was not what i expected

access was easy and checked in was easy. nice to have a small pool

ad for pool. shows much larger. was. more like an oversized bathtub

decor was nice, bed was comfy, bathroom was nice, pool was difficult to find at first.

pool was not very clean

breakfast was really good

i also enjoyed the fitness center

personal, breakfast, and snacks all good

the green pool

the breakfast was excellent. employees very friendly and courteous.

pool was dirty

there was little to no breakfast left at 8:30 am

let me have late check out with no hassle

breakfast was good

i didn t have breakfast

pool was so dirty strong smell of urine outside no hot water at all

rooms spacious. beds comfy. breakfast was great. kids enjoyed the pool

manager told us that the pool was supposed to open during our stay of 7 days and it did not

also the pool was closed 3/5 days we were there

there was a pool and it wasn't over ran with people

breakfast ending at 9am

breakfast did not have any yogurt or whole grain cereal, just 3 selections of sugary cereals

breakfast was okay, eggs a little

breakfast was nice

helped accommodate one early check in and two pets

really great room. exceptionally clean. great breakfast

breakfast was hot and when something was empty young girl with prescott cowboys jersey would fill

the fitness room did have good equipment in good working order

staff, cleaness, breakfast, the furniture, tv all great last but not least was the price for the stay was wonderful

great breakfast location prefect

easy to park the truck.

love the easy wifi info on key card

the route we had to take just to get into the hotel parking lot. everything else was great!

wifi was hit and miss

kitchen lady heard that my in-law did not eat pork, so the next day she had turkey bacon in the breakfast

breakfast was

nice clean room. friendly staff. overall, great experience . awesome breakfast

excellent service. helpful staff. thank you mr. kerry patel. great hot breakfast.

hotel staff we're kind and allowed a late check out after a long night staying up for new year's eve into new year's day

friendly and love the plants everywhere very clean the pool was nice sight and breakfast was

hotel had great breakfast and great customer services

great continental breakfast ''

great hot breakfast!

breakfast every morning was wonderful

hotel itself was nice, staff was courteous, rooms were great very spacious and last but not least breakfast was amazing

would say the pool that was dirty and parking since there was no availability of parking spaces available when i

the extra pull-out bed on the sofa was basically a box of springs covered in fabric, but the kids didn't seem to mind

hot tub and the indoor pool were a plus to my romantic trip

breakfast was very good and all the staff was super friendly and helpful.

gym and swimming pool very small

liked the indoor pool & great choices for breakfast, friendly staff.

pool closed at 10pm carpets were coming up in the hallway

no indoor swimming pool & no scramble eggs on breakfast

i loved the breakfast and fitness center.

breakfast was delicious ud83dude03

i loved the breakfast and fitness center.

the breakfast was great!

good breakfast in the morning

pull was not clean and out of service, big disappointment do to kids wanting to get inn.

was about 20 minutes from downtown and the worst part is that my kids and i could hear whoever was next door having sex

the location, the breakfast, and very clean.

great gym with enough to get a little pump and cardio session in

booked a last minute overnight stay, we were very pleased with complimentary breakfast, omelet bar was a great touch

hotel staff was very friendly, rooms were a good size and set up was nice, as added bonus free breakfast was awesome

great staff, awesome breakfast, evening hour, clean rooms, and location!

coffee machine at bar was broken the whole time

has pool

outdoor swimming pool filled but gate locked, no guest access

also, the pool wasn't open and the kids wanted to swim, which was one reason i picked the place

didn't like that they told me the pool was open when i got there the pool was closed cuz it wasn't clean and i asked him before i

pool was clean

cleanliness and beautiful not crowded and the breakfast was good

bed was very comfortable & breakfast was good

was no breakfast because of coronavirus, or pool , but yall have the audacity to keep the gym open

evening manager actually moved her car so we could park while the parking lot was being repaved

clean everywhere the breakfast was stellar! the parking was sufficient

was really good, my kids were really satisfied with it

bunch of kids running around all night long

that was annoying especially since my kids & i kept to ourselves & while in pool we remained the same way to ourselves and in a good

enjoyed the breakfast

the breakfast is great, only problem is that they have very few chairs and table to seat.

i didn't have time to swim, but the pool looked very appealing

clean, nice pool, room was comfy

didn't get breakfast. location was fine.

was awesome the night guy was super nice got us checked in quickly room was clean and spacious breakfast was great and nice lady kept area clean and well stocked employees were all very

pool was open and clean

pool was closed even it was 90+ degrees out.

so i called down stairs and told them can i get a late check out because i over slept

pool was closed, but clean, the mattresses need to be rotated, and the a

the noise from upstairs and the pool floor needs repairing

room , nice and spacious , only down fall was the pool pumps were not working time of visit so pools were dirty , and deposits are iffy, have stayed

breakfast could be better but overall is was great

breakfast didn't have much

the pool hours are horrible!

the breakfast was nice and the staff was friendly. very clean environment!

did not eat breakfast as my husband

the water in the pool was nasty green

i liked the pool and out door view. i liked no intruped service.

cleaniness of pool

everything was pretty good. clean pool and nice get together patio. room was really clean!

swimming pool is way too small

no tub pool wasnt ready

kids loved the pool

very happy with everything there wasn't anything about the room i didn't like i was right by the laundry area in vending machines and i was very much at peace i slept

my son loves the pool and it’s clean

calm area, pool & hot tub, good room,

breakfast

the breakfast selection was great.

breakfast was handy,we enjoyed the texas sized waffles and coffee

breakfast menu wasn't good.

that the staff were really nice but breakfast could only eaten in their arera

so clean and beds are comfortable, breakfast is great

went twice to get change for laundry but no luck sink, shower and towels full of hairs it has 3 cell towers out

also the pool and gym was running out of towels and water

room was perfect for my family and the pool was a plus for my kids...

also the maintenance man (mike) fixed their cable machine in the gym for me

pool clean

the swimming pool is clean and well maintained though

pool, location

pool was dirty. as if the filter was plugged up.

nice rooms, nice pool for the price. it was clean

pool was murky and not clean

breakfast and cheaper

pool locked too much.

was no bar, no year round pool, the plumbing was problematic, the windows were filthy, the lobby doors were locked during

is complementary breakfast, do not let the pics fool you

the pool was closed because of rain

of it, the hotel was so clean the pool was nice and clean the morning breakfast, both mornings was great

good breakfast

parking lot was well lighted employees very friendly and courteous pool was very cleane

the complimentary continental breakfast offered a wide variety of options to suit different tastes, which was a nice bonus

the pool was closed. small bathroom.

i loved the continental breakfast. the waffles were amazing.

a little more choices for breakfast nice

swimming pool is very confortable, specially in summer

the pool and easy access to the freeway. comfortable beds and pillows.

liked a small warm pool in the pool area - it is very comfy to seat there in the evening

pool not being open

were comfortable; kitchen was nice, bathrooms was large

it was clean. the 24 hr. availability of hot tea. the workout/laundry room.

the kitchenette and the cupboard

clean, breakfast was good, indoor pool and small gym facility.

there were lots of kids (some home school field trip) and usually the waffle station would be a mess with a long line

we loved the indoor pool and texas shaped waffles!

laundry bag in room

room, great breakfast, friendly staff

my kids loved the suite with 2 tvs

the grandkids loved having a separate space away from the grandparents after being in a vehicle for 8 hours

kids saw there choice and i saw mine

clean ,no smoke. the only thing was breakfast could be better.other then that it was all good.

a couple times and help opening it, very inconvenient when coming in with a whole bunch of tired kids

since we only stayed 1 night it was about 45 outside degrees and we decided to try the heated pool and it was very relaxing , they even give you nice robes to use in your room

no way to reheat coffee or warm kids milk etc

there were plenty of restaurants nearby and a park for the kids

room service great

the terrace the pool the bar the food

there was no laundry room

also could use a change machine for laundry instead of having to go to the front desk for change

food for breakfast

the fitness center/laundry was out of order

the staff was great and friendly. we enjoyed the pool.

the breakfast is good. the location nice and quiet.

the front desk service and breakfast were really good

lots of choices for breakfast

also my room was above laundry room & could hear & feel it

comfortable rooms good breakfast great location

staff, free parking, cookies in afternoon,fruit at breakfast was nice, clean and comfortable room, walking

hotel no free wifi

nice hotel and good breakfast spread.

communication between staff members was lacking - if you needed to make a change

location , good free parking and breakfast

10th floor pool, bar and gym are great additions and make your stay feel more glamorous

hotel was amazing from the rooftop bar and pool to the free drinks between 5 and 6 and coffee in the the morning 9 till

staff was super helpful and greeted my kids with stuffed

breakfast was at dean's steak and seafood

staff was rude, there was a lot of construction and noise, the in room service food was cold

room was nice with kitchenette

i liked best the room comfort and kitchenette which i was told is in every room.

the small kitchen is nice

staff was super friendly and the breakfast was awesome

closest hotel to downtown without having to pay for parking and with breakfast included.

texas-shaped waffles were a big hit with the kids

loved the room and breakfast such a variety.

pool nice and guest laundry

the pool and gym are a great asset.

renovation - beautiful room overlooking pool area

allowed late check out at 12 noon

all the hotel provides laundry bag, this didn’t

the a/c, laundry machine running at night, and ice machine were loud

there was no laundry.

we were greeted by the most friendly staff which helped us with anything we needed from our laundry to getting water and coffee

gym facility wasn’t well taken care of

to request linens and pillows for sofa bed for our kids and make it ourself

rooms are nice, kids loved the pool, and the complimentary breakfast is delicious

we drove 4 hours to get here and myself and my kids were exhausted and still had a long wait for a bed

$28 parking fee not mentioned anywhere before booking. breakfast was ok. salsa was bitter.

pros -nonna-on site italian restaurant-yum -lobby bar front and center when you walk in lobby -friendly staff

rooftop bar is a bonus

there are two excellent restaurants onsite, and a great lobby bar and rooftop bar

rooftop bar had a beautiful view

the fairmount has a a new bar and restaurant - i tried one of their signature drinks and it was amazing

(thankfully they had a small gym i went and stretched on the yoga ball and felt better) there was an awful smell as you entered

the breakfast was delicious and a lot of variety

the staff was very friendly and breakfast was very good.

i liked waffles and the gym

staff were very friendly and helpful. the breakfast was great with lots to choose from.

breakfast a bit ordinary - but not really bad - overall ok.

great customer service. staff is great and breakfast was awesome!

good attention and service by the hotel staff facilities everything very clean, breakfast very good, this year we were there twice, the location is also another good point and its

wish the pool was heated, kids were bummed about not getting to swim due to weather change

rooms are large with kitchen stocked with dish-ware and utensils

the room was very clean and close to the riverwalk . the spa tub was wonderful .

the swimming pool and jacuzzi area

more respectful parents in pool area that did not let their kids run wild and splash everyone sitting in the chairs

stayed in a room that opens up to the pool area

pool was very nice and clean

pool was a little dirty and really really warm on a hot day.

hotel very clean & comfortable. breakfast was the best we've had for continental service.

breakfast was delicious, room was beautiful, better than we could imagine

nicely prepared breakfast with many choices 2)

staff was friendly, free breakfast, free parking--great value all around

single king room was split into 2 areas by placing the bath and kitchenette in-between giving us a lounge and bedroom each with a tv

inside pool

loved the kitchen area

free laundry facilities

the room was very spacious, clean and have a small kitchen, exactly what i expected

there’s also a laundry room where we can wash our clothes since we stayed for few nights and days, and the

location is near the river walk, staffing was very polite, room was extremely clean, the spa bath tub was extraordinary

room was very clean, enjoyed the spa tub every night after long days of sightseeing

spa tub was fantastic, very deep for a good soak

the spa tub was great. the location of the hotel was good as well

the whirlpool spa tub in the room was

great bed...i love the fact that there is no carpet! great wifi signal.

they didn't give me a wifi password.

and the kids had a great time in the swimming pool

a big deal but the pool was cool but the benches i thing need some umbrellas or something to cover them from the sun

we didn't use the pool since he wasn't allowed too however it was very nice

the fitness center should be updated with weight equipment, and there is no pool.

the food and beverage manager, rosann, definitely picked the right people for the bar and the speakeasy—the food and drinks were excellent

would have loved to have shown them the area at an earlier (before drinks bar open etc) time- family friendly

fitness room was poorly equipped, some machines were not working/off and the others were a bit

had to walk through the bar to get to our room, and one patron bothered me and my daughters

laundry facility

pool was nice.

the front desk person was overwhelmed cleaning rooms and doing laundry that towels were never available

full kitchen, laundry

i was so amazed with the full kitchen considering the price we got the rooms for

rooms were a little small and not enough towels. also, room service closes before midnight.

free cowboy hats for the kids and of course the pool! close to the riverwalk.

bar rojo was delicious and the serving staff was very friendly

th's chris steak

no room service. no microwave. refrigerator was warm.

clean and great location. wonderful coffee bar in lobby

night, hungry so order room service the first knock on the door was a bell hop with a luggage cart

had a gorgeous view out of our balcony - was given adjoining rooms which was great for our kids

pool was small and unattractive. one pool is divided into part indoor and part outdoor.

restaurant had no room service

next to river walk and the swimming pool had so much fun my son more.

how and what the hotel could do for guests, like daily cleaning during our stay and discontinuing room service

no breakfast!!!

room service was delicious and the staff is very kind.

breakfast was very good with lots of choices and the kids ate free

a lot of noise at night with kids running down the halll since our room was by the pool

gym and needs some updating

i m still not over the fact that there isn t daily room service

room service is every 3 days and have to go to lobby bathroom supplies

good breakfast, the staff will give you a to go bag if you are leaving before 6

there was no room service any longer

kids enjoyed the pool area and that the laundry facilities were free

guess the worse was the homeless hanging around wanting money and swearing at each other made the kids uncomfortable right as we left outside the hotel

swimming pool, gym and definitely the elevators.

if you have kids, be mindful

it had a clean pool and the bed was clean and comfortable

the room and pool very clean, no problems

better mattresses would have made sleeping better. also more breakfast options.

breakfast was good and perfect the for price on the hotel just maybe needed a little more

pool was clean and everything was kept very tidy

gym was closed

location, great service, hotel was nice, restaurant and bar was great and starbucks in the morning, very nice and a great value

real good place to stay, friendly staff, and really clean place, room service was great they maintain the room really clean

clean room, nice little pool in middle of courtyard for kids, front desk clerk was super helpful and friendly, and within

the fact that we pay in cash our room service but we were still billed on the card.

you cant even order room service for wine

clean, comfortable, very pleasant staff, pool, great restaurant and coffee shop

wifi speed was superb

even had a heated pool

tried too charge us the whole mini bar from our room but the only thing out of the mini bar that was touched was the bottle of jack

) and room service delivery

wish they had the bar staffed on the roof top

gym was small and dirty. water was empty in gym. coffee was empty in lobby at 7am.

the early check in was nice.

it was on the river walk, had a restaurant, room service, clean, the space in the room, the staff was

the bar was not open.

i always enjoy a nightcap at the bar in the lobby before turning in, and the pool and hot tub is nice too

it was windy by the afternoon but the pool was nicely warm

because of covid pandemic had no room service, but was expected!

the bar open on monday for happy hour as advertised.

the only exception was the pool isn t heated

the omelet bar and the fresh green juice and carrot mixed juice was amazing

best location, best bar and great food!

the time pool closed

was by the pool so you could hear the pool guest while receiving your services

fitness machines

the guest laundry was usefel

the walkable location to the convention center, rooftop pool and gym and having separate bedroom/kitchenette

else from the kitchen to the dishwasher yes i said dishwasher no one else has one

for adults rooms are spacious and seperate lounge area, biggest we stayed in on trip has a laundry and gym on bottom floor staff were all very friendly its a family

make people more aware that teller's bar serves food.

direct access to riverwalk the valet parking was convenient breakfast is the best and the higher the floor the better the night vibes love san antonio my 1st

only thing i would say is that it would be nice if the pool or the outside seating area on the rooftop was open until 11pm

great breakfast options. very filling. comfy bed. loved the spa bathtub!

had a room on 21st floor just below the 24hr gym