loved that pellston was affordable, had a wonderful pool, and staff was very friendly and helpful

staff, cleanliness, includes breakfast, location

great breakfast and nice hot tub. staff was very friendly.

breakfast could have been a little bigger but overall was not bad

the breakfast was great

motel room with a kitchen

the room had a fully stocked kitchen, uh oh except tea bags, including table with chairs

very uncomfortable chairs and bed, insufficient lighting..especially in kitchen area

clean, nice furnishings, kitchen ware. shower hot, fresh paint, clean bedding!

kitchenette area had more than we expected

clean great pool close to skiing resorts

swimming pool area was excellent also

the suite with the kitchen. staff was great. very clean. 20mins from petoskey

loved the spa at night after a day of sight seeing and being on our feet

breakfast was excellent

flies at pool

the cleanliness, the large room, and the great breakfast, and the ambiance

the pool area was nice and quiet

no indoor pool

the gentleman in breakfast room went above and beyond

breakfast. should put eggs and meat of some sort.

pool was cold and over chlorinated staff was nice face to face but an unexpected trip back to room

the breakfast wasn't all that great but the everything else was fantastic

the pool water was cold.

very friendly. nice breakfast.

the location was great and we had a room facing the lake. the breakfast was excellent.

beds renovated rooms pool beach access tasty breakfast location we are all surprised with the quality of this hotel

but they didn’t have breakfast like the website said they did

no continental breakfast.

pool room there's not enough ventilation so all the moisture sticks around inside of their it drips

the pool has strong chroline smell and being indoor, the entire room is a bit suffocating

the staff was nice! we loved the pool and the hot tub! we loved the view!

rained while we were there so we were very glad to have a pool and a hot tub

dirty laundry carts sitting outside main lobby in hallway to pool

the staff were very friendly, the room was wonderful! kids enjoyed pool and the beach!

location was good for casino and downtown.

i really liked that they had a shuttle

room was very clean and comfortable and the pool was warm and clean

it also had an indoor pool

there was a shuttle to kedawin casino, breakfast was not on the property, had to walk 3 hotels over, our room advertised a coffee

the kids loved the pool and hot tub area

we ended up having to park in the rear lot closer to the shuttles

it was just fine. the pool and spa were welcome after a cold rainy day

the only downside i can find is that the pool area is an outdoor walk to get to.

the location was perfect. shuttle service was friendly and on time. cleaning staff was pleasant.

great breakfast and comfortable hotel

eggs, biscuits and coffee, plus fruit were the best thing offered for breakfast

great breakfast

we didn’t use the pool or hot tub - both are indoors; looks nice & lots of guests were enjoying it

and ask for your water park passes

loved everything except no breakfast but that is because i am used to that when i travel to hotels

to indoor pool, water park and jacuzzi

water park for kids area

had to go down the street to eat but i knew that before i booked no big deal, the pool was

good value. good location. kids loved water playground

no breakfast, no worker overnight-had to go next door, laundry units didn’t work.

loved the idea of the indoor pool and waterpark

suite was very nice, kids loved the pools and were able to go across the road for beach access too

mold smell in the hallway next to the pool area rest of hotel smelled and looked clean

i wasnt happy that the laundry room wasnt working so i had to go across the street to another hotel to do laundry

the only thing that was weird is breakfast was in a different hotel but that was it it was still good breakfast

it doesn’t have breakfast

the online booking says it includes water park passes to emerald and we never got any at all either day

the pool was green and the crows nest spa never open

appreciate the fact that the website stated the price for the room included free access to the water park but when we arrived we were informed that there was a $5 fee to get into the water park

the indoor water park/heated pool/huge swim spa was nice

the other travelers staying there were even friendly, we had a fantastic time at the water park, pool, and hot tub and my kids are 16 and 17yo, perfect location to get to the bridge to get to

the pool was so warm we couldn't use it because it didn't feel good to us

spa tub jets didn’t work in our cabin

tiles falling off the spa tub

no pool! but it didn't even matter the hot tub plus a shower was all i needed!

i love that the pet fee isn't outrageous and they have pet stations.

breakfast was good i forgot something in the room and an employee found me before i left to make

wish it had a pool of hot tub

breakfast was decent as well

laundry facilities available

tour group got to breakfast before us. coffee was gone and no eggs

full of laundry bins

it worked well since grandparents were in the separate area and parents/kids were in the other area

the laundry room was also very reasonably priced

the people in the breakfast restaurant helped with the appliances waffles and toasters

pool area was very dirty

( wish i knew her name) i wish they still had breakfast there in the morning included

the pool was great for the kids in the evening when it was too cold to go in the lake

the pool was cold, but not a big deal for the kids.

staff was friendly it was right on the lake with beautiful beaches and the pool, sauna and hot tub were indoors and nice

and the pool was very

pool was nice

nothing breakfast as advertised.

ellie was very helpful and the pool was very well maintained.

room was clean and comfortable. staff was courteous. hot breakfast was decent.

has a nice indoor pool and great breakfast

but they made it up with free accommodation with free hot breakfast next door and free water park passes for the indoor water park that’s kiddie corener across the road

should have changing room by the pool

has a nice indoor pool and great breakfast

the price was great for getting 3 beds a bath and a living area plus full kitchen!

land in front of the motel; campfires, room for kids to play, picnic tables

staff were terrific & very helpful. particularly enjoyed the pool & breakfast

fitness room has treadmill, elliptical & push pedal recumbent bike

tour groups loud noisy @4 am & pushy at breakfast

location, excellent breakfast and comfy beds

laundry and utility rooms were in use from early morning and staff were very noisy.

my kids really enjoyed the hot tub and pool

pillows weren't great, and when we used the pool at 9pm, there weren't enough towels provided for everyone in the space

good idea to have an indoor pool/hot tub

they had a nice indoor pool and jacuzzi that was clean and open late which was a nice way to end the day with

late check out

price was good and location the pool was a good size, carpets were dirty but that’s the only thing i found that way, and i

pool was okay, but the hottub was permanently screwed shut but i've stayed in worse

pool

breakfast area was very small and crowded.

did not have the breakfast at the hotel. location was perfect!

breakfast was very nice and loved the assortment

the staff was amazing and the breakfast equally awesome!

the breakfast was ok cause of covid

hot breakfast. nice pool. friendly staff

the dirty ring around the swimming pool and spa

location pool and hot tub

i liked the location, pool and spa tub. close to everything. shuttle to ferry.

the indoor pool was very nice, and our son loved it

kids loved the pool

with great views from balcony, room was very clean, staff was helpful in answering questions, kids enjoyed the large indoor

the spa tub in our room was filthy with a soap scum film all around it

the people next to us, we could hear them filling up their spa tub and the jets

there was a small jungle gym outside for my kids to play on

spa tub was big and worked perfectly.

area and pleasantly surprised with a selection of things to do, including a state park, miniature golf and a few restaurants

no breakfast great location shuttle to the ferry close to testaurants

easy walking distance to downtown and ferries (though they will call the shepler ferry shuttle for you

the outdoor is quite relaxing too with a huge seating area in the garden and the pool is temperature-controlled

plus within walking distance to the ferries or you can take the shuttle they provide

there’s no breakfast but the location is great! they have a shuttle service to the ferry!

the water to the pool could have been warmer

i believe there is an indoor pool but i did not use it

i liked the pool.

off-season so no pool. but it was quiet and relaxing

didn’t bring swimsuit but the pool and hot tub was available

of the place the room the pool and hot tub and how close to downtown it in walking distance

kids loved the indoor pool

we were on the ground floor and kids running around in room above us woke us up.

room was really nice the staff was real friendly the pool was nice the kids loved it

our room was next to the pool and the other side was the laundry room

smoke in their rooms, guests are still subject to the stink of it as far away as while in the pool

the room, view and pool were devine

pool was in poor condition. the exterior needed a good power washing.

the pool area is lovely, very well maintained

view, the location and the pool

the breakfast (and serving staff) was a great start to the day

could change up the breakfast same thing every day :(

our room was about the kitchen kind of loud and noisy

the bar made lovely cocktails

room was above the kitchen door to the outside, and every time someone went in and out the screen door they would let

great bar and restaurant

comfortable beds. clean room friendly staff. nice bar with on site.

only thing that kept me from give a 10 is because the bar closed earlier than we hoped

free limo shuttle was wonderful

the pool will keep your children entertained for hours on end and the environment of the hotel is very

the pool and spa were dirty and showing signs of wear

was a little off put by the sandy bottom of the pool and hot tub, and the cloudiness of the water

good coffee, pool, nice staff

the breakfast

nice breakfast. perfect hot tub and very nice room

these times of covid, i was surprised that breakfast was still included

perks of free limo rides to casino and restaurants fun as well as vouchers for discounts in restaurants and casino appreciated

views. many things were walking distance. limo shuttle service

of pool,beds were good,friendly folks, good parking, carts for luggage,availability to get coffee and

breakfast eggs and sausage were not that good

breakfast was very good, the hot tub and pool area was clean, warm and refreshing

we arrived very late. the staff were great. breakfast and coffee were great.pool great for kids.

the pool was nice and warm

clean place, great breakfast, great staff.

the staff the breakfast the bed the view of the little traverse bay

breakfast was a bit cheap - cheap cereal, not enough milk, no fresh fruit, little bread selection

breakfast

breakfast

they give you a list to order breakfast that you pick up in the am and take back to your room

the breakfast was good and the area clean with friendly, efficient staff

it was advertised to have a kitchenette, with a stove top and dish washer in the picture, it only had microwave and

breakfast, pool was a good size for kids and they loved it, and staff was nice

had a kitchenette and 2 bathrooms which was very nice

staff was friendly, view from the room was so pretty, hot tub and pool were relaxing

the pool and hot tub were open later

well equipped gym jacuzzi/pool parking is great

the gym looked great however i didn't have time to use it

gym was nice and location was close to where i was working

i like being so close to the casino - it only took a couple minutes for the shuttle to arrive

this hotel has an indoor pool - a nice extra, and families were using it

pool hours

breakfast is great!

staff was very nice, the pool was great, it was a perfect location with a great price

loved the rooftop patio and pool

location, overall decor, pool

the spa tub outside

spa pool area was very nice but also very noisy because of air conditioners from hotel room running

the spa pool and all th tables and seating

room, convenient bike rentals, convenient restaurant and bar on site

the pool was great, the room was lovely, and the food was good

the pool was pretty awesome, but we discovered that it fills up with kids really fast

wonderful service from tom helping us with the fire pit and wood and he also helped us with the pool one morning

games, family pool, adult pool and fire pit s nightly

pool needs a refresh

pool was freezing cold could not even go in it

needs a coffee bar with affordable breakfast items for early am

the pool and hot tub were really nice at the end of a long day

it has a pool and hot tub which we used to wind down in the evening