everything is good, very clean and safe. the swimming pool is cool, breakfast nice !

it was horrible n my kids horrify to the incident… so i complained to the front desk and told them what was going on

great breakfast clean room great

property is very clean, breakfast is outstanding. the workers are friendly and accommodating.

cockroach in kitchen

pool area was clean, but the inside of the pool was not very clean

nothing, everything was good. wish the bar was a little more upbeat.

staff went out of their way for early check in and late check out

kayla at the reception desk was super and daniel at the bar was great

functional gym but very small and quite busy in the mornings

good vibes great kitchen and stove

beautiful property. good breakfast . i would stay here again.

breakfast was great.

the space and full kitchen it had. for the price i paid was worth it

eggs are nice and varied everyday… everything was great nice price for laundry and enough units working

there was no good breakfast. kitchen wasn't open.

gym was very small for the size of the hotel and the breakfast was very basic

great coffee. free late check out!

breakfast was okay, nothing spectacular, but it was decent

the pool was very dirty which was disappointing as the kids were looking forward to it.

wifi not reliable in the room.

nothing, really. wifi weak.

the parking of the utility company

adult men hanging in parking lot with there cars. occasionally yelling

but room service had not been in the room for 2 days, so why was anyone in the room

the bar and staff were awesome, rooms were clean and all requests were fulfilled in a timely manner

gym is nice

excellent gym

microwave & fridge in room/ pool

room service you have to request night prior...

services (including breakfast with fresh fruit salad), and room decor/quality/cleanliness were top notch

beautiful area, pool is beautiful. but best—walk to the beach!!! absolutely beautiful

twice, since i extended for an extra night, and last you can hear the room next door, with crying kids

pool are is perfect , there was towels ready to use and the atmosphere was so chilling

love the location its close to the beach and shopping plazas complimentary breakfast is great and late check out is a nice

the cleaning staff came at 4pm one day when our kids were napping

ants in kitchen and bathroom!!!

beautiful, comfortable surroundings. comfortable rooms. excellent breakfast

the bar and the beds was super comfy!!!!

the cleaning staff came at 4pm one day when our kids were napping

a shuttle is available free of charge for transportation to the neighborhood

helping staff free shuttle service good breakfast

balcony. restaurant was ok. room service was decent. good fries. staff were helpful.

great pool for the kids and staff was helpful.

there was a large roach in the pullout sofa where my kids were supposed to sleep

room overlooking the pool from the balcony

location was good, close to beach and shops, nice pool and gym

nice facility, clean, good house keeping, pool, small gym, and beach is walkable. good breakfast

the rooms are gross, the bedding looked like it just came out of the dirty laundry

the grounds are well taken care of and the pool was clean and quiet

was able to do laundry. slept pretty well, until 9 am.

the rooms were clean and the grounds and pool looked fine, i guess its just a rough part of town

the pool and pool area looked like it hadn't been cleaned in weeks along with all outside areas

says they have a breakfast but they don’t nice pool and the staff in front office could be more

hot water, no housekeeping, no fresh towels there’s a pool but it’s never open and the whole place smells like

our room still wasn t ready, but he was accommodating and gave us a key card to access the pool

pool close early

the location was great, close to everything. the breakfast was good. i enjoyed the gym as well.

front desk staff very friendly and helpful, breakfast very good

the kitchen had all the necessities and allowed us to save money by making meals

section of town (more like it was stuck in the middle of an industrial park), but that probably kept it more quiet and safe

pool and room were awesome

a very nice bar that served light cafe style foods and beer, but the menu wasn't very extensive

clean rooms great pool across from ball park

parking was great, pool beautiful

pool was closed

—> name of female server at lagoon bar & grill was exceptionally disrespectful, rude, unpleasant &

full size well equipped kitchen with washing/drying machines also

needing room key to access pool, only has valet parking

bedroom ocean view suite with full kitchen was beautiful, clean and plenty of room for our family of 5

we enjoyed the pool slide and all the amenities it has to offer

the resort is an amazing small oasis with a beautiful beach, pool and accommodations

kids got to make slime

the water slide was a delight for the kids

loved the spacious rooms, the pool with water slide for kids was a big plus

private beach), well kept suites and property, value for money for families travelling with the kids (2br suite offers more space than 2 or even 3 rooms combined in a hotel)

i just wish the bar hours could have been longer.

gym was very small

great waterfront location with beach and pool access.

staff, pool, beach

the gym had enough equipment to get a decent workout in

this represents a permanent impairment in the quality of vacations at op, since the pools get no sun in the afternoon

the kids loved the activity room, outdoor games and pool area

fully stocked kitchen

nice pool and great access to the beach

previous stays we would be closer to the pool and better beach view

spa pool entrance wasn't well marked

this place is newly renovated and the views are beautiful! also, golf!!

the restaurant, tennis center and of course the golf was excellent

family staycation pool day and one day of vacation with my best girlfriend

the serene pool area offered a perfect oasis for relaxation

gym and wellness facilities were superb and spotless

bed, good sized television with decent channels, nice view of pool area and trees

of the house keeper was washing the laundry machine with the mop after she was cleaning the floor

the room nice and the pool large and pleasant

the staff were very accommodating and friendly. the pool was well kept when we used it.

my view was the pool

they didn't have breakfast but it's somewhere to eat right around like 10 feet away

was no breakfast offer

was no breakfast

pool was nice and we'll maintained

pool was not open.....pandemic....all nearby hotels had pools open..hmm ?!!

activities for the kids were great ! my daughter had a good time

the tiki bar is my favorite place because of the great service and food

room was great, large size, huge bathroom, comfy bed, kitchen with all essentials

kids were in it , even someone had a young baby in it with diapers on and too crowded too

our room was huge with a small kitchen

we also found the hours for the breakfast buffet favorable

breakfast was an added piece we did not even consider

breakfast was very good, hot and cold choices

breakfast food, good choices, enjoyed speaking with other guests from other countries visiting in

he told us about a free golf cart taxi whose drivers work on tips

small laundry room

the fitness room look like it hadn’t been cleaned in days or

laundry room was quite grubby and only one of the two washing machines was working

no change to do laundry

make sure you bring quarters if you want to do your laundry

even the barista in the mornings was very accommodating to our kids

pool bar. it advertised 4 dollar beer and our bill was big? paid and left. will not go back.

we had room service for breakfast

my room did not have wifi

lots of kids jumping in the water

yes i like the breakfast

the pool very comfortable beds beautiful shower sarah at the desk was a sweetheart

breakfast needs improvement

of the room it should’ve been better breakfast only oatmeal and muffin the wi-fi sucks the pool was again very dirty the food was

the pool and gym facilities were unappealing, and the room's phone was inoperative

the pool.lobby, and the nice coffee to buy.

definitely a plus when you have kid's they have breakfast's and the rooms have balconies in the pool area very nice

server in the bar was super friendly and nice, my son had a sore throat and she made him a tea with honey to make

for the price we paid it a complimentary breakfast would have been nice.

the bed and kids love the tv to watch you tube

breakfast cinnamon rolls were fantastic.

breakfast selections each day were ideal

all of the staff were friendly and the breakfast was outstanding

commend the person in breakfast and person in f/d for accommodate me for a breakfast which i have an early flight

previous trips, the pool was always clean and maintained

the pool and the gym

i miss hot breakfast.

were clean and the property is well maintained the mini golf course and pool was great for the kids ud83dudc4dud83cudffe we will definitely be back

the pool, bed, and food was great

kitchen floor very sticky and dirty, i had to clean. bathroom tub full of soap scum.

quite and breakfast

smile hostess, breakfast amazing, room clean, noise level '0', wonderful atmosphere.

liked the kitchen,bed was comfortable

, and full kitchen, down the street from walmart, lots of fast food (walk to cracker barrel)

great complementary breakfast

i requested a room near the pool and i

room by the pool

room was clean pool was clean sercurity was on site and felt safe

the pool

they gave me a late check out until 12

access the pool from the parking lot so it was hard to tell whether they were actually guests for kids of employees or just folks who buck the system

hot breakfast

breakfast was a slightly chaotic and the buffet layout could be streamlined as far as postponing of

needs refurbishment breakfast, gym and pool can be better popular for sport teams, so quite noisy in the evening and busy in the

i also liked the pool temparture

pool

didn't like all the roaches in the room the staff is always sitting out near the pool monitoring everything and can be very rude at

had to sit at pool to use wi-fi

in the middle of the night a woman was going around the pool screaming for someone as well

really like the laundry room

the gym was no bigger than a small walk in closet, had not water, and a broken clock

better quality breakfast and coffee

the pool and breakfast!

very good the breakfast.

breakfast was great and staff was wonderful

was a giant pothole in the parking lot directly in front of the hotel entry way

hard to get in and out of parking lot due to curbing and shrubs/trees

breakfast was terrible , pool area is getting a little run down

front desk personnel and great breakfast

the sheets the pillows the view, the breakfast was fantastic even having gluten free options, the pool was great and hospitality was honestly the best i've had

nice pool area, big comfortable room, big balcony.

pool restaurant

pool and grounds very attractive

comfortable and clean with great staff. nice pool area.

pool needs cleaning.

clean sheets and pillows case after i check in , and room service in the second day stay, but when i ask for those things they provide it, everything

fitness center had everything i could have used if i had had the time and it was also sparkling

tell you about until check in ended up being an extra hundred fifty dollars and i tried to do laundry they only had 2 washers and 3 dryers one washer was broken so every time i went it was

servers at breakfast bar were wonderful. at least an 11!!

didn’t stay long enough to enjoy the amenities but loved they had a pool and a swimming spot available

real complaints just a suggestion- the pool area needs umbrellas

nice hot pool

the pool was great

the view was wonderful, the staff was great, the pool was clean and refreshing

actually there was nothing we didn't like. the kids loved it.

great customer service at the lobby and breakfast serve

there is onsite laundry and a beautiful pool, as well

young lady attending the breakfast area on saturday, february 20, deserves a raise

clean, good breakfast, personnel wonderful

breakfast bar a bonus

there is a waterfront bar and grill restaurant a few steps away

wish there was a bar in the lobby

maybe the addition of an on-site sitting area with bar would have been good

the blue pointe grill is located here as well and there are golf carts to take you there and back

the pool is tiny, its opening hours limited

the pool was a little small but otherwise 1000% would

the pool is tiny.

the staff were amazing, nothing was a bother and the pool area was great

pool is super cute and lovely, but the over-engineered disability chair is unnecessary - and is a

clean comfortable rooms. friendly staff great breakfast

breakfast was good enough with a choise of omlet, sausige, yogurt, fruits etc

nicely decorated, laundry facility, excellent breakfast, floor design of room, spacious bathroom and kitchen

on the floor - she was so gracious and had a great attitude, and gave kudos to the chef and bar staff

i was disappointed with the gym

we arrived from our trip 2 hours early and the hotel wanted to charge us $22 for an early check in, luckily we decided to wait

breakfast was amazing, staff was incredibly nice, rooms were extremely clean. loved it

breakfast was still there and it was awesome to have whenever you wake up

would have been great if there would have been a shuttle at 9:00 pm

were outstanding, including shuttle drivers

good room with pool view on 5th floor

the room was dusted. my kids are sick because of the environment

and they were booked after i reserved my room and i had nowhere to stay for the night with my kids

clean, loved the pool

the location was good , the pool was good

the rooftop bar and pool were beautiful with an amazing view, it felt like you were in some upscale la place

from charlie, the door man to the front desk to the pool/spruzzo beverage folks

wrist band provided the access to your room, pool, gym, etc

the gym is well equipped and the location is very good.

valete, reception, doorman, room service, restaurant, bar overall experience was just great that includes clean room

bedroom very comfortable bar near the seafood restaurant excellent. staff efficient

we had to sleep with our kids and it was impossible for me and my husband to get a good night

gym should be on the ground floor

the spa services were wonderful but the facility was very modern and didn t match the aesthetics of

was raining the whole time we were there it would have been nice if there was an indoor pool or jacuzzi

having a kitchen

modern comfortable room. super clean. lovely pool and gym. great choice of breakfast.

pool facilities(no privacy ) 2)breakfast time on weekdays should be extended to 10am

the pool area wasn’t at all impressive! the pool itself was dirty and not cleaned

modern comfortable room. super clean. lovely pool and gym. great choice of breakfast.

great location, nice front desk members. love the canopy shuttle. love art around the hotel.

oh and just sitting up at the roof top pool at night was so relaxing

the rooftop pool and dining area are outstanding, and really made our stay great

nice view of wpb skyline next to the pool

decorated, comfortable beds, great rooftop pool and bar area

the bar in the hotel and downtown area

very centrally located. only three blocks, so a short walk, plus there is a shuttle also.

i didnt get free breakfast but i was very happy with my stay (one person) big bed, plenty of pillows, attentive (+) restaurant food was delicious and the breakfast buffet had everything (+)very nice and accommodating staff, great breakfast, great location. (+)breakfast was included in room and was excellent with a buffet and chef who cooked omelets and (+)hospitality is outstanding (from checkin to the breakfast staff) (+) breakfast included was a good value (+) excellent breakfast (+) i was there for an overnight stay and had dinner and breakfast at the bistro (+)breakfast, great room, very friendly staff at breakfast & front desk

and pillow, to pluffy, body sinks, no room service, misunderstanding

you have to take a ticket and wait for the bar to lift up before getting to the entrance

some problem with wifi

couldn't get room service for a good 48 hours.

parking garage on site, great full breakfast, hi speed wifi in the rooms.

ga mats, additional bench, stretch

the breakfast each day was great and there is a bar and food available

great pool area, super fruendly staff, great location

front desk was unaware of how to order room service

i think room service should be done every day not every second and no choice given

in the bar and sit down in a comfortable chair

room gym swimming pool

the gym was closed one day during our stay

great locatıon, very clean rooms, perfect pool, frıendly staff

the pool area was nice and calm, and the staff were very nice and welcoming

location is perfect, the staff was so friendly and accommodating (especially joseph at the pool), room was so comfortable and the aesthetic is just divine

loved the experience at the pool and dining room

property - very private in the heart of palm beach - around the corner from le bar and a short walk to worth st - great pool and comfortable rooms - good alternative to the four

it’s super expensive and there is a huge mosquito issue in the outdoor spaces, restaurant, pool, courtyard

the pool is quiet and relaxing

the room, fitness hallways — incredibly old, dingy and dated

the buildings, pool and location were good but wish it was closer to the beach.

is a charming property, with free easy breakfast and snacks available throughout the day

free breakfast, water, and coffee, cute courtyard, close to shopping

i liked the breakfast setup. the staff was very friendly. the room was very clean.

spacious room in the best area of town with loads of self serve options for breakfast and daily snacks

place to stay home from home all day snacks tea coffee soft drink water and nice breakfast

laundry room has old washers and dryers that do not dry clothes fully

hotel employee was nice at the airport location. laundry room was ok with good machine.

really nice room and bathroom nice pool

i didnt have time to go buy detergent and use the laundry machines on site

receptionist staff. water was not available in the lobby or gym.

greeting from stuff really good receptionist great food at the bar and restaurant dyson hair devises incredible

service from bar and restaurant

for guests surrounded by the outdoor dining of swifty s chic restaurant and a cocktail lawn and bar and a ballroom/showroom

rooms, halls, lounge, dinning room, cafe, and of course the pool

the pool and bar very cool and popular

power went out so i couldn't use elevator to bring up bags or use the gym which i wanted to use

clean facilities, nice laundry, excellent exercise room, and perfect room

no room service in the hotel

location and lobby plus the bar was nice

you could not use the gym you had to go to property next door and use theirs

housekeeping does a great job and the breakfast is ok

kids running around everywhere screaming shouting in the middle of the night

they put to many holds on your card and now i’m trying to get me and my kids money back

the breakfast

the shuttle bus picked us @ the airport

sleep had to go book a different hotel, manager was no were to be found, employee doing laundry(housekeeping) checks you in and very mean behavior to costumer service, i have never got a

room was by laundry room and cleaning ladys lounge

i liked everything. especially the full kitchen

overpriced laundry facilities

very clean room and nice flooring and kitchenette

excellent breakfast and bar menus

the room was exactly what we needed and my kids even commented on how

all towels were not available daily food prices to expensive and there was no bar or food at night

bar downstairs has a nice feeling and the bartender is very social and taking good care

very pleasant front desk person, and very nice man tending bar and coffee bar.

the breakfast was great and the staff was very friendly and accomadating.

pool was cold

breakfast was good, location was perfect.

the breakfast area was very nice and the food was replenished in a timely manner along with the staff

the breakfast was good. fresh items, a good selection to choose from.

the coffee was cold but breakfast was decent

the breakfast offered surpasses our expectations and although we did not go in the pool due to rain

nice breakfast in the morning

pool area was a bit dirty for several days

thing was clean and organized, they hasta a variety of breakfast foods and there pool and gym where really nice

special thanks to shahla siddiqi who prepared the breakfast buffet mmm

clean, great hot breakfast, nice pool, bed was comfortable.

staff works hard, very clean rooms and a decent breakfast

was a late checkin and the fro, nt desk employee i think that was his namew was very accomodationg and

service during breakfast was joyous getting one off to a great start

the shuttle buses are in great condition

of our stay was the staff, they were friendly, kind, very accommodating and even let us use the shuttle to the airport and back to retrieve some late luggage even though we had already checked

free shuttle to the airport which is only mins away

pool was wonderful as was the room. food was a bit less than expected.

lovely foyer and bar area

the breakfast

we were put on a floor where kids ran in the halls , you could hear what was going on in the next room

i was not told there was no house keeping or room service until after i was already booked in

we had room service

pool was clean and a perfect temperature for a 90 degree+ day - cool enough to get refreshed - not

have just two washer/driers so you need to wait to do laundry

the kitchenette was able to do our own meals the breakfast choices was good and thankful i was able to

gym was great, especially the fact that it was open 24/7, the amount of storage in the room and the

to covid=19 we weren't able to fully enjoy the property (pool and gym) and the breakfast was bagged containing a muffin, bottle of water and a nutrigrain bar

breakfast and cosy room

ordered room service

parking daily texts to see if they could help soundproof walls cafe to pickup food & he was

i felt so frustrated and embarrassed as we were traveling with our 3 younger kids and other family members

the outside pool area with a bar, hot tub pool and the grounds are just beautiful

is nice to be at very relaxing to be on the dock by the lake conveniently located by the pool bar which is always a plus

good pool, nice place

was ok, pool was filthy, room was dirty, had to get our own towels, took out dirty towels to laundry room, ask if they could mop our floor, socks got filthy just walking in the room, only

good kitchen facilities

with two kids we loved having the kitchen and dining table

breakfast? there wasnt a breakfast, but the kitchen was suficiente

we ate several times in both the pool bar & restaurant

breakfast service was a mess. very disorganized

everything we ate

the pool was good and the breakfast is excellent

upon check in our kids got free stuffed animals, they loved the pool, & especially loved the ice cream gelato cart

my husband and i are in our early 20’s so we were the youngest people staying there apart from kids with there parents, and it was a rather expensive place so i could see how he would think that

my husband and i are in our early 20 s so we were the youngest people staying there apart from kids with there parents, and it was a rather expensive place so i could see how he would think that

enough the location of the pool is perfect

the heated outdoor pool was one of the nicest hotel pools i've been in

room service ends early 9-10pm and is not 24 hours

nice place, very clean swimming pool, close to the beautiful beach

the kids had a blast in the pool. the view, although not ocean front was nice.

nice rooms, lobby, breakfast area and gym

nice pool, clean and spacious rooms

location, clean, breakfast staff

breakfast. staff. pool. view from window

clean, nice facilities. nice pool. very friendly helpful staff. reasonable price.

clean room & biog shower, very comfortable and nice touch with breakfast

bright clean comfortable rooms , great gym , lovely pool and patio

breakfast. staff. pool. view from window

breakfast was delicious and hector was very helpful and attentive

the hotel is beautiful from the front door to the room and pool area

breakfast was hot and nice choices. pool clean and fresh towels provided

clean modern nice pool outdoor areas

breakfast staff were very kind and upbeat

the breakfast selection was small, but it had cereal, juice, milk, and coffee — everything i needed

also, and continental breakfast

breakfast, price is different when you get there

breakfast was weak

heated pool

good variety of breakfast choices. socially distanced. excellent waffles, bacon, oranges.

breakfast was lacking, bit expected with pandemic

breakfast was great -- waffles, eggs, potatoes, bacon, yogurt! clean eating and serving area.

the comfortable beds, clean rooms, exceptional breakfast. the pool was wonderful, as well.

husband and i said we like the holiday inn express breakfast bar better

the atmosphere nice great pool area

a nice pool, near the beach

new, comfortable, superclean room, swimming pool outside the window, big tv

the pool is beautiful

thing i didn’t like was they just remodeled the pool and it was closed the time i was there but it looks