was rock hard, they didn't have enough staff in the bar area or restaurant, thought it was a spa hotel and was very disappointed

very quiet. dinner served in bar area.

bar also does not open until 20

the hotel restaurant wasn't quite as expected because it's at edge of the bar and that took over many of the seats

bar area in the hotel so we had to go in search of one in the town

the wifi was poor

rooms quite big, good wifi, near the highway, ample parking

wifi is poor.

rooms quite big, good wifi, near the highway, ample parking

facility's breakfast 5 for slice toast and glass orange juice no where to sit outside to smoke bar not open front door always

there was certainly no meals . access was good , the room was clean and the wifi was good .

clean and modern with lift. good shower and bed was comfortable. staff very helpful. wifi works

we chose to eat breakfast at a super spanish bar a ten minute walk away and in the evenings we ate at two excellent restaurants in the town

the tapas in the bar was great and cheap

breakfast excellent. staff extremely helpful. look forward to return trip

the spa not as good as expected

clean, fantastic pool, fantastic staff, great breakfast and the restaurants are great too!

pool area was relaxing no kids and not busy at all

the pool bar was closed , i thought they could ve opened it for the large wedding party

o devices would connect)

can t fault the property it was clean , good value for money , breakfast was nice , since we have a holiday home in spain we have toast data and juice and staff

some signs in english to help connect to the wifi.

i never had breakfast as a 10am deadline was too restricting considering it was winter and only a croissant and

we had a spacious room and a good breakfast with just a short walk to great restaurants and bars

breakfast excellent service excellent pool excellent

there wasn't a pool, but apparently there are having one put in next year.

parking a vehicle right beside the hotel at no extra cost and it was safe

clean room, lovely pool, bar area was nice

family owners and the rest of the family very nice and working morning and night in the bar and restaurant and servicing rooms between

really friendly stuff, great breakfast, enough free parking.

spa pool indoors and was much

rooms were very spacious and spa bath in the room is amazing

lack of the spa was an upset, especially since i'd checked it's open days on booking

staff and beautiful hotel, plenty of on site parking

although we did not use the facilities ie cafe bar restaurant it looked excellent

few need there's no electric kettle for making tea i constantly going to main bar for hot water for my partner to make tea this is disappointing or maybe i should have requested

actually deserves the 4star rating unlike most that have it in spain

more variety of alcohol in the bar and timing said bar closes at 11 - concert finished after 12 so nightcap not available - but

wanted to have an early lunch at the gastro bar but they weren’t serving it yet when we asked even though it was open

the swimming pool was not in use but that was only a minor thing, everything else was perfect.

unavailability of 24 room service or restaurant or cafeteria; water and coffee supply was short.

the swiming pool was super, it was so quiet

clean,no language barriers & very polite, pool & gym inclusive

nice breakfast, good gym and swimming pool. great for a short break.

the factualities were lovely especially the pool, we will definitely be staying at hotel nelva again

only complaint would be the gym was quite small and not enough equipment

trend mill such that if you are 2 you got to wait also they need to improve the time for serving breakfast for the travellers wanting to travel early

small moan, not enough table and chairs for the chill out late bar as a lot of people went to the bar after returning from the tom jones concert

no tea making facility in room poor gym location no spa facilities

on our outward journey, the hotel staff had recommended that we eat in la togo tapas bar about ten minutes walk away and there we had the best tapas of our two week trip

wifi is not very good

wifi not always available in room - but always available in lobby and public areas

convenient room, clean bathroom, good location, fast wifi

we arrive we couldn't find parking and they only let 2 towels

central location, parking ok. room was clean

away thinking there would be somewhere else in fortuna to stay,but after 3 hours of sitting in a bar next door to hotel,i had established that there was not

friendly staff, nice people, clean room, good parking

llowish))in the room for 3 person and the sheets weren't with

fridge bar if required

room was good, hotel facilities, bar and restaurant excellent

the bar terrace was closed in the evening we stayed

the breakfast is good as is the bar and snacks

just 1small point, i smoke and terrace bar where you could smoke was not open all the time.

no pool, but a nice gym

the bar staff were attentive and friendly

room service was a disaster, as the restaurant staff were up to their eyes with people coming in

fantastic room service and staff

wifi was fast

swimming pool could be heated

the pool and terrace didn't open until 4.30 which catered more for corporate clients

cconvient place, parking, friendly staff, pool.

the pool could do with being open for longer periods

the hotel bar had sports on

great location & staff - gym was very good and modern

clean, good gym

also there is not a residents bar inside the hotel, but outside in another street

gym was good facility also

limited gym. no sauna.

wifi reception is good and the bed was very comfortable

it with a restaurant and bar that when we went down to it at 5:30 pm it had decided to close was told there were lots of

wifi connection

poor wifi, it s a shame, it would have made our stay perfect!

finding the hotel parking. wifi struggled in our room

wifi got interrupted at times and there was a funny smell of the detergent the use for the curtains

it has a lovely bar in the lobby where you are offered a complimentary drink

clean, comfortable, good wifi

the little bar was good for an early evening drink

value certainly, warm welcome, warm room, comfortable bed with good linen, hot water, nice bar - couldn t use it much because there was a lot of competition

beer options in bar could be wider, but nothing really bad to say

breakfast was very hectic and hot food ran out quick. it was replaced quick

very good continental breakfast

spacious room, clean and comfortable bed! good breakfast

very comfortable and excellent breakfast

also, when they mention a pool, it’s important to note that it’s not owned by the hotel—you have to pay extra to use it

we stayed 1 night at this hotel and it was okay. nothing special. the pool they’re mentioned

fact that the lady at the reception maria said different hours of opening for the pool and actually on the boards and sites it was written down correctly

the pool, that i was offered to visit, was a sports pool

there wasn't a lounge bar you could enjoy as part of the hotel or an area with sun loungers you could enjoy if you wanted

was very near our favourite bar los zagales

check-in staff didn't tell they have gym, coffee machine at e level, found it by myself during breakfast time

ver good gym is open 24/7 with 2 tread mills, fixed bike and other machines

there is a small gym which is a bonus

the hotel had a gym and a coffee machine to use 24 hours

6-8-10-12-14 kg), ending at 14 is a bit early i think

we had room service we were too tiered to go out they did not get the salad right wrong type of lettuce no

the gym was too small

room service no minibar fridge empate only water bottles also room does not look like what you pay

inks served only with room service)??

hotel is one of three in a spa comlex which is very chilled the food was excellent the bar facilities very good and the spa

a hard bread roll and cold ham is not a good morning breakfast coffee was very good

seimming pool

hotel is one of three in a spa comlex which is very chilled the food was excellent the bar facilities very good and the spa facilities were top

the setting is lovely, three hotels situated around the thermal pool/jacuzzi/plunge pool

price paid included continental breakfast and entrance to thermal pools

i prefer a cooked breakfast

breakfast

the spa pools are amazing. the beds are so comfortable

spa was amazing - pure paradise

the gym also had plenty of good water

there s also a well-equipped gym, free to use

early because our room was ready stored out bags for us room are airconed bed comfortable lovely pool area with complimentary towels close to the train station for visiting

it had a small bar and a poolside menu

duly turned it around to please make up the room and arriving back around 7 hours later the room service trolley was in the corridor about 10 m away from the room and i wondered why the sign

checking-in in easy with super early check in times and late check out times provided as standard

checking-in in easy with super early check in times and late check out times provided as standard

we stayed for the murcia marathon, and really appreciated the late check out offered for the event

the bar and restaurant were not open when we went to eat at 7.30pm nor was it open at breakfast.

gym, across the street in the

the hotel has a gym and a sauna

receptionist and bar staff nice. clean bed sheets

no bar. there are bars nearby but no bar at the hotel

hospitality, flexibility . late check out free ( murcia marathon)

sauna and steam room in the gym area but did not seem in use.

great friendly hotel , perfect location. lovely staff . small but great little gym .

reasonable fee (5 euros per night), which provides security to personal transport, also there is laundry

everything was fine. they nas laundry which helped me a lot

breakfast was excellent and all the staff was great me and my daughter enjoyed our time here and

laundry room available as well as garage parking

the breakfast / dining area is great

we had breakfast the next morning in the bar area, all good

were almost on our own there at the beginning of september) and we had an excellent meal

lovely pool, comfy room, aircon, good restaurant

the pool area was absolutley fantastic and the kids loved it

great pool,friendly staff,good restaurant and handy for supermarket.

pool closed to early

food by pool in the bar was good and reasonably priced

the breakfast had lots of choices, including gluten free options and was truly delicious

booked a lovely suite with a pool view and was delighted when i arrived and was told i had a free upgrade to the deluxe with the

breakfast was really good plenty of choice the pool area is beautiful even though it was closed

wifi rarely worked, the bed was lumpy and uncomfortable, the staff don't seem happy either

priced, with free nespresso coffee in reception and reasonable wifi

wifi slow and interrupts often, some noise from the street.

value for money, good wifi, large clean rooms, close to alicante airport, busstop right outside the hotel

, no pool due to covid restrictions

easy, free parking

more sun shades around swimming pool

it has easy, free parking & it is quite quiet

no heated pool in winter the lack of wifi in rooms poor connection not enough golf bargain deals

staff, good restaurant, very nice rooms, great roof pool with terras and bar, good underground parking

channels in english were news channels, also 18 to use the pool in the spa other than that it was a really lovely

the roof top pool

guests should not have to pay for pool towels, they should be complimentary

convenient location with free parking

breakfast next door, the room has wi-fi, a tv and is very clean

a great bar and restaurant next door which belongs to the hotel, reasonably priced drinks and lovely staff

where staying over night as we where attending a golf dinner, the beds where so comfortable the room was at the front of the hotel with a balcony,

bar downstairs offers breakfast and evening meal

rust me u

really bad wifi

clean, fiendly staff air con very efficient, good wifi

very comfortable bed with good wifi

more seating at breakfast

spotlessly clean friendly staff, free wifi, free safe, breakfast excellent, bonus having small fridge in our room

no parking

we didn t have breakfast so can t

very great staff, very clean hotel, good breakfast.

special thank you to all of the very friendly staff on reception, on night duty & on breakfast service

convenient location, spacious and very clean. staff very friendly, great breakfast

the location and the pool

the pool and pool bar area was perfect for lounging in the late summer sunshine

wifi mainly available on the lower floors only

the beach shops bars and restraunts lots of fun close by for the kids and the lady at the hotel pool bar is so nice

the breakfast buffet was very good, you could not leave there without being satisfied

pool and pool bar is good value would certainly recommend this

wifi a bit slow

difficult to complain! the wifi was not great in the room but was fine in the lobby area.

the only problem is a wifi witch is slow sometimes

location, easy walk from bus station, late check out, spotlessly clean, good wifi

location, easy walk from bus station, late check out, spotlessly clean, good wifi

the location bed and breakfast

obviously payment for spa treatment is required

was superb right on the beach xmas gala lunch was perfectly organised and food amazing, spa small but still enjoyable at only 8 each entertainment every evening in the bar area would

at bar during day was poor due to lack of staff,yet in the evening staff were plentiful with few

bar food was lovely

the rooms and beds were very comfortable and the pool area was lovely

struggling to think of anything, inside bar area could be improved maybe.

comfy beds and very clean. lovely bar area and pool. excellent cocktails

gym very well equipped

would have loved tea and coffee making facilities in our room and some towels for the pool

good location and safe parking

parking, basic rooms , good value, friendly staff, good food and drinks in bar, made us some lunch

easy free parking just across road

wifi inadequate - worked in the downstairs area, but did not work in hotel bedroom

the bar and terrace is a place to sit with endless coffees and

good beds, room service clean excellent, has own swimming pool

lovely buffet breakfast with an amazing view, free parking on roads around the hotel, lovely bar and atmosphere and lovely staff

we ordered room service and the lasagne was the worse i have ever had

no room service, no bar, bed sooo hard, no milk with coffee or tea, only 1 pillow each, no water in

the breakfast was excellent, and so was the host. the bar is very cosy and well furnished.

there's a good sized pool with a small splash pool for the kids

wifi in room, so signal strenth in room pool/gym working time

the gym, but not a big deal because i don't think most people use it.

rooms were spacious and well designed, there were good facilities such as a bar, pool and gym and the location was perfect for our

the swimming pool the stuff we re so nice and the view was so great and always clean

t us) would like to have had a swimming pool

excellent service, and good location for my needs. good free parking as well, spot on.

shown to our room by young man on desk who insisted on carrying our cases he helped connect me to wifi and all with a smile the breakfast and coffee we had whilst waiting for cab in the mornings

free wifi but only film4 tv channel in english but that s not the hotel s fault

also handy that there is a bar and restaurant on site

very good a/c and wifi

really noisy from bar downstairs, hardly slept for the 2 nights

there was wifi in reception but it did not reach my bedroom

the noise from the bar next to the hotel was open till 4, so you heard all the noise and cars pulling up to get drugs,

the balcony door was squeaky, some noise from the bar underneath

the wifi was excellent

clean, comfortable, free parking included, nice staff

cleanliness, the staff were amazing, the parking was ample, and it was right outside the city so you had access to everything

ideal for alicante airport - 10 mins. cheap for a double room. plenty of parking

if you arrive late, may not be any parking available within property

they have an excellent bar on site and the restaurant next door is also very good

great little bar within the hotel very friendly staff great location for the

good budget hotel situated next to a fantastic bar and restaurant

a modest hotel but great value & good restaurant bar next door

for airport is excellent, basic but clean rooms, friendly and helpful staff, great bar in the hotel

was a cheap hotel wifi was good shower was powerful bed was comfortable but pillows are actually just blocks of foam

nice staff, underground parking for 8euro, wifi, fresh squeezed orange juice for breakfast.

late check in, very friendly staff which pointed me to a local pub. great shower. decent wifi

great swimming pool , spa facilities as well

swimming pool, breakfast, comfy bed. great place highly recommend

they host wedding receptions and things like that which means it is very noisy with loads of kids screaming and shouting all afternoon

breakfast (maybe the best i had in a spanish hotel), beautiful inner garden, extra services (gym, sauna) (+) has a gym, sauna and pool, although we didn't use these facilities because of time (+) there are also a gym and a sauna, and a beautiful surrounding - a great place to have a drink in the evening (+) they had a very small but adequate gym upstairs on the roof (+)welcome from reception, location, room, gym, everything! (-)entrance to gym for pay? (-)gym and sauna is quite small. (+)very nice setting and all amenities to hand: gym, pool, cafeteria, an excellent restaurant

very pretty pool area, nice with kids, excellent food and breakfast!

wifi signal weak on the 5th floor, couldn't open the window for fresh air,

the staff was friendly and we also used the room service which delivered really tasty food

the breakfast had a good range of options, and we enjoyed room service one night

lovely big room with great bathroom, comfy bed and mini bar (little expensive so didn't use anything (+)centre, literally, in the tapas bar and restaurant area, unesco world heritage spots, close to train and bus station (-)mini bar had no water. parking difficult (-)so long to seat us (we could see all the empty tables) that we got bored waiting and went to the bar down the street instead (+)friendly staff including reception and bar they were so friendly and helpful with any request

wifi in the rooms is poor. little bit noisy from other rooms.

e phone number does not work

special mention to the young pool attendant who was very friendly and helpful

great food and bar

very nice bar excellent value.

although you can use the bar or pool while you are waiting

the breakfast was great. bed was comfortable.

hotel was clean the breakfast was great fresh omelettes in the morning the spa was superb went in every day we are going back next year you need to take a travel kettle with

an evening bar would be nice and wifi could be faster. and do away with that awful piped music!!

swimming pool in amin hotel shut quite early

at least 3km from beach, no room service, no concierge, no porters, basic draconian food availability

hotel,clean,excellent breakfast,fantastic,helful staff,a short bus ride into elche,great location for overnight airport

great location for the football stadium. excellent breakfast.

wifi was not the strongest in our room (#214) (+)ok, nothing to complain, nice, clean room, free wifi, good breakfast (-)wifi speed is really poor (+) the shower was clean and powerful, the wifi was great, staff were lovely, and the mattresses were super comfy (+) great wifi (+) good free wifi and decent range of amenities on the doorstep

superb local fresh breakfast

24hr bar but bar for alcohol was only open 11am until 11pm only open for coffee ect rest of time

no wifi on the higher floors

staff in reception and in the bar were absolutely fantastic the rooms were spotless and

dinner was a buffet. bar had noisy music. the idea should be a quiet drink!

the rooftop pool was fantastic and the location superb

loved the balcony. loved pool loved the outside cafeteris

location & the spa was fabulous. great breakfast fantastic value for money

he was argumentative around the pool, constantly kept going to get the manager because a few kids wanted to throw a ball in the pool, the manager agreed the kids could keep 1 ball in the pool

no room service; but there are very good snacks in the downstairs bar and mini-bar in rooms

spacious clean and good wifi

a comfortable place to stay, free parking, very good restaurant and coffee /tapas bar too

the hotel had many parking lots

a comfortable place to stay, free parking, very good restaurant and coffee /tapas bar too

hotel should be 4 star rated, it's excellent in every way, covered parking area, air conditioning very good in room, beds large and very comfortable, very clean,

the hotel has parking as well

everything, the staff, gym facilities, swimming pool, breakfast, the room - everything!

modern, stylish, big rooms, nice pool and very good food.

lovely room and helpful staff. the kids loved the pool.

my family had early flight and we

use this hotel on a regular basis as its close to the airport, location is good for us - wifi is