plenty of hot water excellent shower &bath great sea view lovely complimentary breakfast we had early check in prime location on the promenade to get the bus all over the island & airport would

very accommodating when requiring early check in

josephine tried her best to accommodate us and also allowed us to do early check in

early check in, staff helpful.

wifi connection was very poor

room service and food were great value for money

breakfast was super

ideal location right on the sea front! friendly staff breakfast was good and the room very clean

a quaint hotel, with its 'cozy' lift and narrow corridors, its nice wee snug bar and entertainment

bed was comfy room service was quick overall price of stay was excellent

beautiful pool, hot jacuzzi, great steam room, gym, casino, bar area

location was convenient, the fitness centre especially the pool for my kids was great, the cinema on the door step being great for star wars, all the access really good

go and visit the casino, we had a blackjack table to ourselves and the croupier patiently showed us how to play the

the restraunts casino planty things to do

situated looking out onto beach. breakfast good

breakfast was very good, quick and friendly service.

breakfast, comfy bed, bathroom , lift, beach

the rooms were large, comfortable, and delightfully designed; the restaurant and bar were great, and the staff were absolutely superb - great, friendly service throughout

bedroom stuck away around the back of the building. wifi hopeless

evening meals in dining room and bar were also very good

first class breakfast with lovely little extra touches. all staff well attentive to our needs.

dinner and the bar were also excellent, so much so, apart from one meal outside of the hotel we eat every day in

dedicated car parking , but always found a street space

i had the choice of eating in the restaurant or ordering bar snacks

spa treatment was

ot sure which) apparently burned

that they stop serving food at 9pm and have no room service available

part of the reason i booked this hotel, was because of the spa facilities, they were no longer available

great bar and gourmet grill in the hotel. staff very friendly and helpful.

am not overly fussed on a buffet style breakfast that seems to be the norm these days, but what i didn't like was that fact that i had to

a very nice bar to complete the day

whole hotel is just a pleasure overall, room,breakfast,bed not 1 complaint from me, and will be staying again next

breakfast was wonderful. great food and compliments to the chef who came to meet us personally.

it didn’t have drambuie at the bar on this occasion, but that was a minor error.

breakfast was excellent . location was central and very good .

nothing was too much trouble for the owners: something extra for breakfast, information about interesting spots on the island, explications where to take the

nice and clean room lovely breakfast and nice people

tv with kids channels, and also dvd

how hospitable the staff were and how clean it was. the breakfast was excellent.

everything and breakfast best ever had

was a little disappointed that the sir normans bar was closed throughout and there was nowhere to sit and relax with a drink and maybe a bit of

needs to be updated and only a small room service menu plus sir norman s was closed which was a

what i asked for staff extremely helpful service superb breakfast very enjoyable , the swimming pool was brilliant and i will be back if i need accomodation

we used room service

gorgeous and modern, perfectly clean with luxury furnishings, really comfy bed and the food at breakfast was amazing

comfortable, good room service, space to work and relax

we made full use of room service for our breakfast

room detail also stated 24 hr room service with selection of food items available to request from list included

cold plates for breakfast, need warming to keep food hot.

wifi poor in room. shower not very clean.

reviews said how wonderful the staff were and great breakfasts

noisy guests directly above us, kids running about from 05.30am

friendly staff good left luggage option sea front location good buffet breakfast reasonable wifi

would recommend this hotel, bar was quite small, however there is plenty in the area

nice little bar with reasonable prices

nice touch lovely bar for night

the room we got was comfortable as i was travelling with kids

the bar is a little haven to chill and relax in, whether you're going out for the night or just staying

restaurant and bar very convenient

two double rooms and a kitchen and bathroom

very helpful (nothing was too much trouble) and friendly staff, comfortable bed, well provisioned kitchen and generous welcome pack on arrival

a beautiful suite with a beautiful view and very useful facilities (such as gym and laundry room)

wished we had an oven in the kitchen too but it wasn't big deal at all

down but kids loved

staff amazing. incredible breakfast, location is spot on. already booked to go back next year.

breakfast was always a treat and amazing service from venus

free breakfast

to bar vodka and lemonade and white wine £25

lovely restaurant area for breakfast which was very nice, great hot selection and freshly made

the gym is huge with lots of equipment

parking is excellent

kids running up and down the corridor all night! painful

the room had a pleasant view of the golf course

we weren t impressed with the room service - there wasn t any