the pool was freezing and i thought it was supposed to be heated.

the hotel was teeming with unsupervised kids and the staff said there was nothing they could do about it

breakfast was excellent....bed very comfortable. room overall was great.

very clean , hot water in the shower , good breakfast

kids yelling in the hallway most of the night

we made breakfast in our little kitchen and enjoyed waking up in the morning at our leisure.

breakfast was great costumer service was amazing very clean

reserved a suite, which includes a king or two queens and a kitchenette

breakfast hostess jackie was friendly and helpful and was the reason we stopped this trip after

the kitchen area in the room had terrible smell as well

breakfast had plenty of variety. plenty of vending machines in the building. on-site laundry.

found parking spot very close to the entrance

easy access parking for my dual wheel truck, friendly staff,

my sheet and pillow case had a little stain but it looks like a laundry issue

the parking was easy/convenient

breakfast had great hot foods and other choices

pool area kept running out of towels and it was dirty in there

we like the large room with a full kitchen.

pool room was very hot

breakfast was wonderful, hot and plenty!

disappointed in paying for parking

clean up dated fixtures check out at noon let me do a late check out

was a lot of things to do like indoor pool and bar area and fitness room and the room was very clean along with the rest of the

good location and having the restaurant and bar was nice.

the door to the back parking lot wasn't always closed

nice having a full kitchen in your room

loved the size and amenities of the king spa suite

15pm a young gentleman went to the laundry room and said he could not help because he was not front desk

pool could have been bigger. wish they had a jacuzzi and room service.

loved the size of the room and the bed was extremely comfortable. also the spa tub was amazing.

the gym, the laundry facilities, the area is safe and the rooms are clean

but that one was right above the pool and really smelled of chlorine

sorry i was running late (my own fault) and was unable to eat breakfast and it looked great.

breakfast was not great but it was ready when we came to the dining room

originally allowed for late check out

that the pool and hot tub were closed. i get it but still. it was our kid free night.

no eggs not really a continental breakfast like most hotels3

the indoor pool was cold. the breakfast was not good.

breakfast was very weak

what eggs? what sausage? breakfast was sparse

didn't eat any breakfast at this location

strong chlorine smell in pool area

the pool water was also very nice

kids ran hallways all night

kids loved swimming in the pool, but the chlorine was so strong, it burned our eyes as soon as we

there was a lot of noise from kids running up and down the hallways and people slamming doors.

the cleanliness of the room and the fantastic breakfast bar. best breakfast ever!

were two ladies working during the breakfast hours (one of which was there the last time i was there too) and i feel awful i can’t

the breakfast could have been better-overcooked

the pool was nice for the kids, and we also enjoyed the gym

had to wait to swim as we got to the hotel 15 minutes before the pool closed so we went to the workout room and that was nice, but we would love for the pool to be

was too small, pool was closed, one elevator was down; it took forever to get up to and down from our room (we

the pool area was closed, but not a big deal as it wasn't the purpose of our trip.

pool was out of order, staff was avg

pool is so small and it was freezing

no breakfast included pool was closed

the hotel was great. so pretty. staff was great. breakfast included is wonderful!!!

pool was closed and the kids wanted to swim

the staff friendly and breakfast was full of foods and the cook was delghtful

the breakfast was amazing with many options and well maintained

the indoor pool was very clean and the kids loved it

people walking around all over the parking lot

parking was very limited and tight to move through

the price is to much for those rooms,but there is a lake,a bar and grill,and a view

bar connected to the hotel

it all and bar and food and people

we stayed for an athletic event with kids and the kids had to be at warm up before breakfast was served

we didn't eat breakfast at the hotel this visit, but we have in the past

loved all the options that came with our booking, including the food and the pool.

great location. easy to get to. clean rooms nice pool area. and the staff were all amazing.

if we don't eat the breakfast or evening meal, it is more than i like to spend for a hotel room

breakfast

hotel was clean, staff was exceptional, pool area and breakfast were great.

the rooms were so clean and we loved that we had our own kitchenette!

very helpful staff, nice gym, clean rooms, calm and silent

breakfast was good

parking was crowded, and i was fortunate to get in a spot in a lighted area

parking is somewhat limited and tight.

pool was nice for kids

parking was close to entrance and easy to access

the snack bar was extremely high priced

the kitchen

within first hour local police were called because of a homeless person living in their laundry room

the kitchenette is great and room size is perfect

info and requested pet friendly room; was told no problem - then was not available at check-in; front desk clerk

pet fee is

loved the hydration stations, the beautiful gym, laundry machines and vibrant bar area

loved the hydration stations, the beautiful gym, laundry machines and vibrant bar area

loved the hydration stations, the beautiful gym, laundry machines and vibrant bar area

the in house bar is also a nice addition that we enjoy

rooms are nice, there was a lot to do for kids and families(basketball court, tennis court, indoor and outdoor pools, nice work out facility

rooms are nice, there was a lot to do for kids and families

best brioche french toast!! great room service

gym access

clean and great gym and indoor pool

pool was welcoming with towels on chairs and jay at welcome desk was just an angel

no amenities. no coffee, small pool, no pleasant extras.

no hot tub. the pool was very cold. had handicap room because regular room wasn't clean.

the pool is small that's all. oh and no hair dryer.

the pool was too small

parking is very limited

hot breakfast was delicious and we appreciated the fresh fruit

the staff and everyone was so nice and every sweet the room was nice it was clean free wifi the pool

hot breakfast, especially waffles

i was dissapointed there was not a heated pool

room was very clean, bed super comfortable, shower and spa bath in room

food was good kids like the snacks

the bathroom spa tub was awesome.

great hotel! accommodated my pets! super friendly staff! great breakfast!

a familyof 5, the pool and free snacks and drinks were our favorite

staff failed to clean out the refrigerator prior to us arriving and our kids found a nice glass of wine and some leftover food

i could hear kids running up and down halls and the parents cussing them out

breakfast , clean room comfortable beds

breakfast stopped at 9 am too early

breakfast was good

don’t tell you about the breakfast options during check-in

kitchen and price

only problem i had was that the pool was not open and the kids were wanting to swim

room is very nice, comfy bed and very clean however i hardly found the kitchen falicities in the room ( only 1 spoons and 2

the female cook during breakfast was a little rude.

they served bag breakfast which was alright (expected during this time we are in) the staff was great

hotel room around $100 in a safe area if st louis. hot breakfast and spacious rooms

great staff, clean room, decent breakfast choices

breakfast was good

quite friendly clean nice breakfast

laundry room on-site, small workout room

this place has a full kitchen and fridge

space, location! full size refrigerator. laundry facilities. help desk

like the upstairs downstairs i liked that the kids room was separated from the main room like the idea of the full kitchen and the 2 bathroom, tv

the only thing i was disappointed with was there not being a hot tub in the pool area.

the breakfast was really good and staff was really nice and pool was very relaxing

would have been nice if the pool was temperature controlled

there is an indoor pool at this location

the breakfast was also exceptional

good location. facilities were very satisfactory. grandkids loved the pool!

the onsite laundry is way overpriced and the machines steal your money and guess what, they would lift a

value, has all the basic necessities, daily housekeeping, gave me an early check in

fact that laundry dispensers were empty and it said no refund but tell you it was empty

price and early check in.

they don't have things they advertise in the room like a microwave, mini fridge, working tv, or laundry

the breakfast was awesome and the cook was really nice

the women working the breakfast was so nice

great breakfast

best thing, kids loved the pool and the water pressure was amazing

breakfast had a great selection, especially after coming off a 12 hr shift

really liked the breakfast bar

great little kitchen

the kitchen with its supplies was so helpful

only one ice machine in the building. breakfast was not good, very few options

breakfast was great

staff was very nice, and the breakfast was delicious

there was a nice variety for breakfast

yummy breakfast and the room was fun and very comfortable.

breakfast was great waffles and oatmeal and had gluten and dairy free option as well

room was great! nice selection of food for breakfast.

pool was a little chilly.

pool area was small and pool was cold.

the breakfast was very good. i enjoyed the pool.

breakfast, pool, gym

breakfast was delicious

the pool and hot tub are very small

years back, the breakfast was included with the room. we would like to see that policy returned.

the kids enjoy the swimming pool

breakfast wad not as nice as they advertised the day we went and it doesn't start till 7 am.

are excellent, it would be better if the laundry room would upgrade with new washer and dryer

a very comfortable and clean room? nice breakfast the next morning.

very affordable and clean spot not far from ameristar casino (5 minute drive).

breakfast was limited selection. went out instead.

pool hours but that's okay not a big deal i just wish i could relax in the pool all night

out is awesome it is a very nice hotel very clean inside and outside the room was great and the pool was great and the breakfast was awesome i highly recommend staying here

great breakfast too

price and the pool was not heated

the pool was small.

the pool was very small and was too crowded to swim.

location. pool. breakfast. modern. clean

line was quite long on saturday (and there were limited spaces to sit down to eat it), and the pool felt a little small for the number of people

its beautiful from the moment you walk through the lobby doors

looking in we saw there were two adults in the pool and about 30 kids

had to wait over 1 hr for the kids to shower until we got some delivered

bartender that rudely told me to place my order with wait staff after i had been told that both the

hotel was in an excellent location, was very clean and the breakfast the next morning was good

breakfast

breakfast wasn?t the best

limited weights and equipment in the fitness room

, fitness room is easily acceptable, nice lobby area for meeting and hanging out to relax

nice swimming pool that led out to patio w/bbq pit

breakfast- they had a gluten free bagel which i need and that was surprising

easy to get to off the highway, very nice room, and breakfast was great!!

they accommodated our early check in and a quiet room.

the pool; breakfast, the location is perfect

breakfast was most outstanding.

pool closes too early at night

would have enjoyed spending another night so we could have made full use of the fitness room and indoor-outdoor pool

couldn’t hear kids in the hall running around or highway noise

the pool is amazing

loved that there was plenty of space for my big family and i also loved that there was pool that kept my kids entertained well we were at the hotel i also thought the setup outside for

pool water could have been warmer, but after a bit, you got use to it.

the complimentary breakfast was great and i really enjoyed the pancakes, eggs and sausage

swimming pool area was attractive and the kids loved being able to swim

room i got shared a wall with the gym on the first floor

the pool was freezing and to cold to swim in

pool is smaller than it looks online, but i have no complaints at all

booking.com had misleading information about the hotel and the swimming pool was shut down.

great hotel! very updated facilities. clean pool.

pool was not working, poor signage at entrance, traffic noise from interstate at night made it hard

cost of food at the bar was too high for the quality.

nice bar in lobby with places to watch television

loved having a bar and restaurant and indoor pool and hot tub on the property.

they have a 24-hour gym, an indoor and outdoor

cleanliness all over the hotel. hotel had 2 pools, outside pool was great!!

at breakfast, great location for walking around town, cookies and coffee at check-in, covered parking, late checkout

location was perfect, it was on main street near the casino and shops and the cleanliness of the hotel and the room was

kids loved the pool area

great amenities

awesome location to everything in the historic district, casino, and st

we had breakfast room service

food was great when we ordered room service, but way to much food

wasnt as good as i was expecting i feel like i could of got the same food at a bar and the coffee in the room could of been better travel log had better coffee

big and lot of parking

room service, were sketchy and often not working

bed was so comfortable. breakfast was actually very good.

hall carpets could use a good cleaning and the pool and dining areas were out of service

breakfast was awesome

yea pool and breakfast weren't operating and it wasn't disclosed until after checking in

my girls enjoyed the pool wand exercise room

no hot tub, just a pool, and air conditioner was noisy

with an elevator, it has a clean, albeit modest, fitness room, and a small but clean indoor pool

small pool. more like a puddle.

pool too

indoor pool so kids weren't freezing while swimming, and breakfast was delicious

the drain system was slow and no indoor poolud83dude12

great having the shurtle back n forth to the hollywood amphitheater, and the breakfast had several good chouses the next morning

safe area, clean rooms and pretty great breakfast options

good breakfast, close to highway, friendly staff, she came up to give me a diff room because the

the pool and hot tub were nice extras, and

i didn’t get to swim in the pool got back to the hotel to late.

the kitchen in the studio

can walk to the amphitheater and the room has its own kitchen.

the locality was perfect for us! having a kitchen suite was nice! staff were very hospitable!

breakfast items used real plates & silverware

cleanliness and laundry services

only wanted to sleep, shower, wash some laundry

i was told about how to best utilize the laundry and where to park, so i could keep an eye on my car

moved us into another room and it was not cleaned dirty laundry and towels and the tub was filthy

i called the front desk to request a nw one and the guy told me it would be a few hours because laundry had just went

staff made an effort to be nice to my friends kids

staff was very helpful, bar area nice, pool area was great.

it was easy to access the parking lot and there was plenty of parking spaces

the shuttle drivers are always helpful and friendly

friendly and accommodating staff.nice having the shuttle from the hotel available.

breakfast could have been a little different, i don't eat pork so they could have had a meatless

free breakfast

warm cookies and coffee at arrival very good hot breakfast

their breakfast was delicious as well

breakfast was great! bed slept well.

there were not kitchen cookware

size of the room, having the kitchen in the room, and location were the only good things about the hotel

the toilet leaked mold in the shower and cockroaches in the kitchen area

only convenience was a kitchen.

no utinciles, cookware, dishes even though theres a full kitchen

no bar open until after 3:00pm elevators really slow

early check in and the concierge lounge was convenient for snacks and breakfast.

to call the cops when we asked a question at 9pm due to a noise disturbance someone called on my kids when they were playing outside our ground floor room

location, pool and employees

loud, too many kids. snell of marijuana outside the hotel.

nice pool

the pool could be heated.

didnt get to use the swimming pool until 9 am

we love the room and the kitchen

excellent location; warm and friendly staff; good breakfast and provides evening snacks…

breakfast was surprisingly healthy, with oatmeal, grits, and granola bars that a gluten-free person

don't expect a breakfast just coffee and snacks.

the breakfast was not as complete as some places which provide fruit, juice, and eggs, etc

the gym has 2 non working machines, and was very warm in there

if you are aware of the breakfast being a grab and go then there’s nothing else to say

chose because felt it would be safest option with kids

the extra fee to check in ealry. also the time the bar closed

lighting could be better in the bathroom and they don't have exhaust fans. the bar closed early.

they gave us coupons for the kids

was a travel ball team that stayed on the floor above us and even after numerous complaints the kids kept everyone awake until 3 a

other than shuttle driver not showing up they sent another who was great

i know kids are kids and being at a hotel is exciting, when we booked this room we should have been told

concierge lounge and early check in.

concierge lounge for appetizers and breakfast was a nice perk

staff, clean hotel, easy access to restaurants and free garage parking in the snow storm was super

they have a bistro inside. a swimming pool and a gym.

pool is small

the cafe, gym and the pool area were all closed

friendly staff and early check in

the pool was closed. the exercise room was closed

the room had 2 large rooms and a great bathroom and kitchen

able to accommodate 2vehicles/2 trailer parking in back of building

you could possibly need in it, it was very clean, the amenities are great like the pool, fitness center, and even a laundry room, and we were able to bring our dog when the sitter fell

it s not like we were going to bed at 10pm since the bar next door had music blaring that we could hear in our room late in to the night

kitchen was adequately stocked, had a full size refrigerator and allowed us to save money not

laundry facility needed improvement

clean rooms, pool, excellent breakfast area and breakfast choices. efficient staff.

wish there was an indoor pool

looks rough on the outside but the inside and the rooms are nice. the pool is nice and clean.

1 they must have cut grass and a lot of it ended up in the pool

being close to airport, would have been nice to have breakfast earlier

was a large group of drunk adults and unruly kids in the lobby that made it impossible to relax outside of my room

it was a nice size room. what i needed for the kids.

almost every single room housed multiple kids

our night away from home without the kids turned into us wasting our money and driving back home anyways due to the issues

shuttle tosix flags. was very convenient.

the arcade is pricey for kids

hotel in general was absolutely gorgeous and we loved the pool and hot tub

the shuttle back and forth to the park was the main reason for staying there

it is a great place for kids

the pool wasn’t open but overall everything was good to me

majority of the staff didn’t speak english so it was hard to find certain things (laundry,

no swimming pool need to get pool fixed asas.

staff, balconies, pool, and patio area.

hotel had an excellent breakfast and very clean rooms with a well laid out cute hotel for a budget will be back

didn't like the idea that there was a full kitchen, but no glasses, dishes, nor cookware

burned my hand on the oven since there are no oven mits readily available in the kitchen

until laundry day to swap out towels, youll have to wash them yourself

shower was loud and creaky, the bed is hard and the sheets and blanket were a little stiff, kitchen has no utensils or

furniture was nice, kitchen was nice, bathroom clean and bed was comfortable

needed to do laundry and didn’t have cash

pool and gym were clean

also a above par gym by comparison

breakfast was great.

breakfast sausage was not good.

breakfast was very packed so they could have stocked more before it ran out.

the pool with the exception of it not being heated and the kitchen

one of the best rooms i've stayed in wish all rooms had a kitchen

this hotel had the best deal on a room with a kitchen

need a trash can in the kitchen area.

nice set up anything you could need they have pool,hot tub,gym a lovely courtyard out side you can relax and enjoy

unable to use member features like early check in, nobody at the desk until 3, & nobody was at the desk at time of check out

a nice restaurant close by if you miss breakfast

one aundant was nasty to the children in the pool.

no breakfast due to covid.

the staff well helpful and there was a outside pool that was clean and well taken care of.

wife and kids had to sleep in truck while i spent over 5 hours trying to get a

the rooms could really use a mini fridge and microwave, especially traveling with kids.

also if any guests have kids they will have no activities whatsoever while staying here i

it was open for a late check out

yelled and screamed at kids and a pregnant lady which sent her to the

everything is pretty worn down and the pool was closed.

no breakfast cuz covid

upstairs having to call the front desk for them to take care of it and i did not like that the pool is closed for the season

no breakfast because of covid 19.

the pool

breakfast was good enough

breakfast was typical but good

for a 2 1/2 rated hotel it was very nice and clean. breakfast was good.

clean! friendly staff, early check in

wonderful! loved the room, the whole facility and staff and the breakfast was good.

our room didn't get cleaned, laundry wasn't taken out, trash wasn't taken out

pool area needs some sprucing up

property was clean very quiet and relaxing the swimming pool was great and the gym the breakfast was

the staff very delightful, including steve the shuttle driver.

was in a good location and very nice great hot breakfast

room was exceptionally clean and the kitchen was fully stocked

breakfast was decent with a good variety

pool was to cold

the pool was a little chilly for me

breakfast was gone alot of folks

they have a salt water pool and many other activities

breakfast was good.

clean and quiet. great location. breakfast was standard hotel fair. clean. recently remodeled.

i liked that they served breakfast every morning and it was really good breakfast

best breakfast at a hotel i've had in a long time!

took care of all our kids even when it was time for breakfast to end

the breakfast was excellent

issues, and another lady in between their age helped me grab some milk for the road my baby after breakfast was closed down

breakfast was fresh and hearty and the beds were so comfortable after a long day of travel

continental breakfast was amazing

breakfast awesome

breakfast was wonderful....had everything.

the pillows we're great! the breakfast was excellent!

the gym was a bit tiny, but the treadmill works good.

everything was more than exceptional! breakfast was top-notcg

would love an indoor pool!

weekend hosted a couple of large groups of kids/teens with parents traveling to gymnastics competitions and scholar events

very accommodating. provided late checkout so kids could swim longer!

loved the food and pool!

great happy hour, great breakfast. clean room. kids loved the pool!

it is very busy--lots of kids and families

room was spacious and had a kitchen. daily housekeeping services.

the mirror in the room was really a mess and the kitchen cabinets had some crumbs, but that’s the only issue i noticed

were very nice clean environment inside and outside breakfast amazing selection service

didn’t like the breakfast, i prefer real bacon over sausage links , n better quality scramble

breakfast was disappointing,don’t have turkey or chicken products only pork, and alot of people

we enjoyed the pool

beautiful lobby, swimming pool

location & outdoor pool

the pool and the fitness center were over the top, too

the breakfast was quite good, as was the dinner in the bar area, a bit pricey though

wished the pool, gym and breakfast bar was open, but thanks to covid19 panic, that all was closed

breakfast was wonderful with a small but nice verity my kids loved the pancakes!

hot tub, parking, location, sofa bed.

parking was small

breakfast was great, staff did a great job accommodating to covid standards and still provided good

breakfast selection but i understand the times we live in.

hall carpet dirty, dirty laundry in hall and breakfast is poor quality.

w/only 2 stars, but it was beautiful, clean,smelled nice,comfy beds, down pillows,very quiet,nice breakfast

adequate breakfast, very nice service and clean room

quiet, and they were very accommodating when it came to being able to do an early check-in or a late check out due to our traveling schedule

poop in the pool, and some of the workers

it was so pleasant and convenient to have hot breakfast plus hot dinner included with room charge

i didn't get a chance to use the pool, but i did use the gym and the laundry room at which both were more than sufficient

the indoor/outdoor pool and the hotel provides breakfast and dinner!! what a deal!

breakfast staff did not show up, but the front desk lady was awesome and did her best to get

should of had breakfast

pool was closed

the waffle maker. he breakfast.

continental breakfast wasn't very good.

very few things are there in breakfast

so close to the airport and had a good bar food

were kids by the pool doing whatever they wanted without supervision

nice gym

i arrived around 3 pm, there was a tray from room service outside my door

requested a very late check out at 2pm, and it was granted

great breakfast

pool could ve been a little warmer.

loved the indoor pool

also a great gym

good breakfast with a super fancy coffee machine just like starbucks which i ve never seen at a hotel

kids enjoyed the pool

free breakfast and dinner, popcorn amd soda! they were so amazing!

late check out at 13

the pool closed to early

great shuttle

location and having a kitchen

i didn't like that they did not have bathtubs or breakfast

breakfast

no hair dryer or kitchen utensils as listed on the list of amenities

laundry is $3