pool was open to 11p for my older boys

intranet in rooms, very limited room service choices, no in room movies, very long hike from sky tower to earth tower, especially

free wifi prompt valet and staff service

small gym area.

how about supplying golf carts or trollies

the food and room service were very good

loved the fact i could walk around in my spa robe all day

accommodating and pleasant staff, a quiet room, an exceptional breakfast and spa services that were rejuvenating for everyone and anyone, the spa at norwich inn was a pleasure

the women bartender in the small bar was was very friendly and good service

didn't get to the bar or spa, but overheard a few people returning from the spa who were very happy with their visit

clean. great breakfast! location!

new equipment in the gym also

the breakfast sausage thingy was awful.

there is also a laundry room that we used and dry cleaning service

shuttle not good even near by to mohegan sun casino running just 4 pm

he runs the shuttle to the casino in a safe and timely manner

shuttle to casino time, what time the bar closed

the rooms were nice. clean, spacious. i loved the complimentary breakfast

breakfast was pleasant

the warm welcome, spacious rooms, pool, gym, free breakfast

indoor pool an jacuzzi

breakfast was good

the saltwater pool is amazing. very clean bathroom

breakfast is

nice breakfast bar also, many choices

the breakfast was satisfactory.

plenty of parking with several stores right within walking distance

shuttle early check in easy to check in easy to up grade email communication secured online check

enjoyed the breakfast. pancakes were right size for me.

allow early check in

the pool need alittle update! the cement/floor around the pool looks chipped and unclean.

only a few miles from mohegan sun and they provide a shuttle to and from the casino such a convenience

on-site bar and restaurant. shuttle service to mohegan sun

shuttle to the casino, large room, good breakfast, clean, comfortable

staff, pool, comfortable, clean rooms, nice spirts bar and menus, great, reasonable breakfast restaurant

in but it's great geographically if you need to stay in the middle of the state, or close to the casinos

most guests checked out by 7:53am after a night at the casino due to not being able to sleep because of the guests with children and all of us being in

was great,we went to see a show at the casino,and it was less than 10 minutes away

close to mohegan sun casino, and it was quiet

night and used the complementary shuttle at the adjacent marriott hotel, to go to the mohegan sun casino for a concert and a little gambling

whole-in-the-wall hotel, very near the casinos

good value for a summer saturday to the casino

it's only about 15 minutes from casinos

comfortable bed & linens, free hot breakfast buffet, 4 miles from mohegan sun, friendly staff.

the bar was fun filled with great people

was amazing coffee all day and night and pool open 24hrs and fitness center staff was amazing very good

the parking. the bar and staff.

wish it had a bigger gym

was great, easy to get to the hotel, nice bar downstairs for breakfast and dinner, and mateo at the front desk was amazing

friendly staff, location was perfect for us. pool was refreshing and clean.

above sounded like they were running around above us all night people with kids should be restricted to bottom

close to the casino and very clean and beautiful rooms.

the lady at the breakfast bar was very nice and professional. gym was nice.

the only thing i was struggling was the wifi connection. but overall my stay was great

when we were at the pool and they were out of clean towels, we called the front desk and they were there immediately to

i love everything out the property even the staffs and room service was good as well

we loved the location and the fact that it was clean also free parking

the kids loved the pool and jacuzzi although the pool room was very hot

the shuttle to foxwoods

great shuttle service

the 24 hour shuttle makes navigating from the casino to room at anytime great

the beds were very comfortable,breakfast was nice.

spa pool an hotel room

convenient, easy parking

pool area had shavings of paint that were unsightly and should have been swept up

very nice hotel, nice warm pool and the 12 noon check out time is fantastic.

specifically searched a hotel with a pool as i had 3 kids with me and we got there and the pool was closed and had been for a few weeks

was very close to the casino and stores

welcoming staff, breakfast, pool for the kids to swim

close to my kids and places to eat. very affordable

pool is a good size

the staff was friendly, and the hotel has an on-site bar and restaurant with good food at reasonable prices

best breakfast , best pool , spacious rooms , quite and nice hotel

i saw a junkies entering from the parking lot at the back

loved the laundry on site, very helpful staff.

loved the late check out

no option of late check

clean facility late check out room darkening curtains

we were able to swim at a different location, we still had to drive there and back (with wet kids)

there was a grip bar but you can t shower and hold on to the bar

pretty nice for the price! pool was clean, rooms were clean. great deal!

room service was great

clean and presentable, plenty of parking and the location was optimal.

ice machine, microwave, laundry machines in lobby accessible 24-hour

the breakfast

breakfast,

continental breakfast has waffle

the laundry area was right across from our room and the employees were very loud, speaking to each

fitness room closed, continental breakfast canceled

loved the spa tub in the room it was an open space with windows on two sides corner room outlets in perfect

complimentary breakfast was served

the money- they offer suites as well as regular room- the an indoor heated pool- great for the kids

the pool have too much clorox my kids were vomiting

395 highway and that made it convenient and affordable place to stay since we were going to the casino

the rooms, the gym, the pool and the breakfast

breakfast was a little too be desired. wales stuck in maker. not many choices to eat.

the room was great! loved the pool and gym. the continental breakfast was good also!

it was rainy and our kids were looking forward to indoor pool

convenient parking to my room

convenient, ample parking, close to highway.

but when we arrived back to the hotel one night, we couldn't park in our parking spot because the people next to us parked over into ours

kitchen window had no curtain, only a blind which let in light all night from the back parking lot

the parking space was large for my truck and made it easy to load and unload my truck

in house laundry room

great location to casinos and nearby attractions

not far from casinos

neighbors, tons of people walking around the parking lot at all hours of the night, stains on sheets and pillow cases, tv remote didn t work

appreciated that the room was in close proximity to the office and parking lot and it wasn't a far drive to mohegan sun arena

other reviews had mentioned lack of kitchen equipment, etc

having a full kitchen is exactly what we needed

location was excellent! full kitchen was a bonus!

have a bar & restaurant happy hour is really good buy a drink and you get a free appetizer bartender very

hairdryer in room was good. kids eat free breakfast with adult was awesome.a delightful stay.

the breakfast is very good and theres an undoor pool

poor location, gym was closed, hotel staff was sketchy

i would have loved it if the pool were open until 10pm like most hotels

breakfast +comfortable bed

pool area being renovated

the hours for the pool',

casino and outlets

the breakfast was excellent!

room service for breakfast took well over an

noisy, because very little insulation from corridor and kids were playing and yelling.

pool and spa was very relaxing and quiet

the pool was impeccable

we had to eat in the bar area

parking area was well lit

proximity to the casino was great

the place very much but the facility needs some updates like the decor and most definitely the wifi

the pool was perfect and due to covid they only let 5 people in at a time so we had it to ourselves

spa

the breakfast was awsome very satisfied.

more seating in breakfast area

as well as little kids screaming/crying next door (not that it’s anything the hotel can control

is a little tricky to get there from the casino especially at night off the main road

great value for the money and not a rip off like the casino for a saturday night

location to casinos was good.

the casino is 20 minutes away and if you don't check in or ask for anything extra you might need before

clean quiet good price lots of food stores strip mall casino 10 miles foxwoods would stay again recommend to

close to casino

place ever i was so uncomfortable i had to go buy my own cleaning products before allowing my kids to stay there

free breakfast was actually really good

2 room suite with lots of amenities & full kitchen

i asked for a late check out

going outside to get to the pool

pool and hot tub were out of order and it would have been nice to be alerted to that fact before we

the pool a little cold

they provided numerous amenities (pool, workout gym, breakfast

clean and great location to downtown mystic and shops. great breakfast.

the equipment in the gym could stand for an upgrade

kids screaming at 6:00 am

close to the beach and casino

easy on and off the highway. it's close to the casinos and the beach

the convenience to the casinos was great althtje traffic was a little bit congested.

3 miles from foxwoods casino ended up 22miles from

laundry is cheap and like home

rooms, pool, and lobby are 4-star hotel

the lighting could have been better in the parking area

the front desk clerk was accomodating. parking was easy. beds were comfy.

the pool was dated and in need of repair, the friendly staff, the lobby coffee with available half and

location was great, the parking lot was huge, it is close to a dd and the price was more than reasonable

convenient location. clean. friendly staff. 24 hour coffee. fine breakfast.

meat with the breakfast.

the staff was amazing very friendly and welcoming. the breakfast was very good

we missed the breakfast. should go later than 10:00 am

the spa was so relaxing

pool to cloudy no juice at breakfast

clean and friendly staff. pool was nice.

pool was small but relaxing

pool was

i enjoy the pool and fitness center.

staff super nice and accommodating to our early check in

some guest in the pool were careless about small kids around them

then when i was told i could come in for early check in the room still wasn't ready

i asked for an early check in as i was coming from philly and they accommodated

the location was perfect for us and our grandkids. they loved the pool.

it was clean, staff was very respectful, breakfast was great. everything you want in a hotel

breakfast is nothing fancy, but fine

was great, breakfast was good, lobby was nice, room was amazing

breakfast was not so great

staff and breakfast

super close to the casinos at a really good price

wasn't close to casino at all.

the beds and the distance from the casino is 20 minutes away not so close

close to casino

clean, safe, convenient to casino and mystic seaport. free breakfast.

fitness room only had 1 elliptical, 1 bike & two treadmills and little light dumbells

delicious breakfast

great complimentary breakfast. friendly and efficient staff. loved the heated pool for kids

the pool area was great

rooms, breakfast, friendly/attentive staff

to the pool and gym would have been nice

ton of kids were running around the stairs and hallway around 11pm, i guess i cant fault the hotel for

noise from kids running screaming in halls was annoying wish was better insulated

the pool, the restaurant and the location were very convenient, providing a relaxing stay

i loved the gym area and the restaurant. staff were great as well!

we loved the free shuttle and all the drivers

great shuttle to the city center, approx 20 minutes walk

design only surpassed by the excellent front desk, bartender and breakfast server

only had a salad for dinner, and breakfast the next day, but i would say the food is just okay

loved the shuttle service

appreciate the free parking and ev charger

everything was well stocked in the kitchen (small appliances, flatware, garbage bags, paper towels, etc), bathroom (soaps, ample

super clean comfy bed nice kitchen amenities

staff were so friendly.accommodated early check in!

i read the reviews before i was aware of the lack of kitchen amenities

off the charts comfy limo service to the casino which is awesome so you can drink and not drive breakfast in the morning quite satisfying can't say enough things good about this place it's

and the hotel employee service to the casino was awesome

the breakfast was self service but great options

i liked that you had the free shuttle service to the casino. it was great thank you

the room was tidy and the breakfast was yummy

excellent gym on site, both our rooms felt fresh, clean and comfortable

slow elevator! wish could buy full meal, laundry usage.

pool was great...breakfast was great

clean with breakfast at a reasonable price.

breakfast was ok but scrambled, eggs and bacon would be good.

early check in, clean welcoming lobby & room, comfortable beds, and delicious coffee & breakfast

last minute thing but the staff really made it quick and easy and convenient they even gave us a late check

they put a family with 4 kids above me

first when we got there we thought the room was really clean then the kids went to get into the bed and it was filled with urine from the previous people i went to

- it was dirty had unsafe neighboring people in rooms and we didn't sleep much out of kids safety

the breakfast

pool was down for maintenance for the weekend

breakfast and the beds were great

breakfast was great. the workers were amazing!

pool is broken but not listed online and the continental breakfast was a bagged breakfast that

pool, laundry, elevator

we also enjoyed the breakfast and were able to exercise and do laundry

very close to casino. clean, beautiful rooms. wonderful staff!

they also have an indoor pool that i didn't see listed

the floor in the pool area was very slippery and one of the kids slipped and bumped their head.

good location - about 15 minute drive to foxwoods casino and 30 minutes to mohegan sun

close-ish to casinos and beaches

like the location and convenience being close to foxwoods casino

nice location easy access off highway close to casino

there was no free wifi

it was convenient to both casinos!!!

lines in the parking lot. since its an

very clean and easy access to pool.

pool clean and nice

was great, on site grills and fire place, pool was clean and well kept

wifi kept going in and out

your breakfast was great. the whole place was beautiful and delightful.

everything is pristine. the grounds, the rooms, the pool. i had a wonderful, relaxing stay.

breakfast included :cereal, fruit, muffins bagels, juice milk hard bolied eggs yogurt granola bars

the room and pool were immaculate

breakfast has pancakes, bagels muffins but all good quality

if i would change anything it would veto have 2 bartenders one for the bar & one for the eating crowd

more chairs outside and did not like having a rug in the resturant/ bar area.

right on the beach, great food and drinks. pool area was wonderful.

location for the beach and heated pool, delicious food and drink and great staff

was amazing we had balcony facing the ocean which is most important…, the bar was welcoming food and drinks were delicious and convenient…

allowed for an early check in as we arrived a couple earlier than check in

cleanliness,location, professional staff. excellent bar resto and food

to the beach beach chairs and towels available room has coffee and wine glasses nice bar for a

room was situated next to the utility room but then realized we were right above the restaurant kitchen

kitchen pantry with free snacks was an extra treat

we stayed in a room that unfortunately was above the kitchen/restaurant and it was very loud until almost midnite: almost a continuous movement of

a tuesday) and couldn t even get a drink let alone dinner

and bar were closed

unfortunately the restaurant and bar were closed when we were there