brayana was very, very nice to us, and the kids appreciated her, too

at times room smelled of smoke. interstate 84 traffic loud. no gym use available

rooms and hallway (very funny 5am conversation overheard when a mom was trying so hard to get her kids up and on the road again

the pancake machine entertained the kids, and were good to them

no pool no area to hang out outside in the evening gym could have been a little nicer

the staff was outstanding and the room, pool, fitness center, dining area, and common areas were all well-maintained

pool said 72 degree constant. don't know the actual temperature but it was too cold to swim.

upgraded us and the room was huge and great for our family of four, kids loved the indoor pool, very clean and comfortable, beds amazingly comfortable, and diner next

fit 2 adults and 3 kids without an issue

gym was clean and easily accessible

extraordinary breakfast in the room, best bagels and muffins on the whole trip

breakfast was ideal and eco

lovely fire place in the bar

location was perfect and breakfast was good!

fully stocked wet bar with top shelf liquor

self-service laundry really welcome.

there was nothing in terms of plates or pans in kitchen, but they said you can ask for them

microwave made to much noise and missing kitchen cabinet door.

cheerful employee at front desk comfortable bed clean laundry room quiet setting

i love the little kitchen.

grabbed a quick burger at the bar and the staff of that area were exceptionally accommodating

the pool is nice and heated

the breakfast buffet could have had a better selection of yogurt types and whole milk

breakfast could use yogurt..or danishes

staff was very friendly very accommodating. loved the pool jacuzzi and weight room.

clean pool

wish it had an outdoor pool and the fire pit was on at night

breakfast was a varied buffet and was very nice loved the heated pool!

i would also mention that the tiles at the pool area are very slippery when wet

tara at the bar was great

there's a laundry room and a trash room for the guests to use

room was near the exit, the laundry room and the elevator

hotel has laundry room

there's a laundry room in the building

kitchenette, wonderful staff, quietness, laundry on premises.

very clean and wonderful breakfast

very good breakfast in the morning

the kitchenette. the size of the rooms. the breakfast bar

we are staying for a few weeks and have not used the gym or pool yet but both look new and clean

the room and kitchen were great

the lobby / coffee / dining area was really nice. kids enjoyed the small gym and pool.

friendly staff, drinks at the bar were great, pool area was fun/family friendly, breakfast was good with additional options to buy more

the gym area was clean

other hotels open it from 7 am to 12 am , gym is too small

staff was so nice and hotel was so.comfty loved the pool and jucuzzi

they gave us passes to access the fitness center so we could enjoy the pool

i booked the stay, the website stated that there was a bar, restaurant, and a pool available

the bar was closed

breakfest was a joke the bar and pool were closed

no bar soap.

clean, new, quiet, comfortable, spacious. breakfast was excellent and staff was very nice

beds were very comfortable and breakfast was great

the customer service was top tier, and the room, breakfast, and pool were immaculate.

the pool could be open later than 7pm.

breakfast in the morning included many options

the breakfast was good, enjoyed the pool very much, staff was very friendly

kids loved the pool that stayed open till 11pm

would not recommend the breakfast

girls at the front desk were so kind and helped me with an early check in on my arrival

missed breakfast

rooms were clean. close to dining, shops, gym.

booked this hotel partly because it supposedly had a gym

gym not open

), lack of services (no gym access, terrible and limited breakfast), way overpriced for what you got (a bed and shower)

breakfast was good as well

sadly the gym was closed, we understood that it was covid related only.

the pool and gym facilities were extremely clean

breakfast was included and a pretty good selection for a inclusion meal the staff was very

the room smelled like a gym.

location and facilities

slight noise from trucks parked in the car park to rear of property running their engines but not

was no place for me to sit for breakfast i had to take my food back to my room to eat

would have been nice to have some eggs or sausasage with breakfast

no breakfast

comfortable,excellent breakfast.clean .

poorly lit parking area-very dark

closed, gym closed, elevator not working, carpeting not vacuumed, tub gross, chipped pint, uneven floors in

the room service snack was not good.

gym closed

nice parking lot

choice of more firmer pillows, also no wipes were provided in the gym to maintain a safe level of sanitation in these challenging times, but all in all a good nights

i got woken up every morning from loud people and kids in the hall along with slamming doors

be a schedule to access the pool but when we arrived at the assigned time, it was full with many kids that seemed to not be guests of the hotel and instead of the 10 people maximum, there were a

breakfast good, environment clean. the hotel room was updated and nice.

pool was a big hit with the kids

location, room size, cleanliness,plus layout of bar n dinning area

the pool area is not open, had to change garbage pail.

pool was closed for the season? it's indoors.

bar and restaurant

maintenance of fitness center needs more attention. pool unavailable was disappointing.

however, getting to the rooms requires parking around the side on a crumbling & unsafe lot, then walking through a closed, canopied

location, room, pool and parking

there were unsavory characters hanging in parking lot and on stairs

breakfast was good, location was close to places to eat, parking was easy.

there weren't blanket no connection to wifi

the breakfast wasn't too much to pick from

breakfast

you need…microwave,mini fridge safe box,good ac the only thing they need to do better is breakfast i missed 2 days for over sleeping but another day i showed up around 8 am and there was

and the breakfast was sad, it says they have breakfast included but it’s literally an oat and nut bar and

at an awesome rate of $95 with complimentary breakfast, it is well worth the stay

excellent facilities. beautiful gym

breakfast and location was good

man who drove the shuttle bus gave us great area info

the shuttle service was exceptional!

loved breakfast and the pool

nice staff. convenient, affordable, and easy. love that there’s never a pet fee!

great fitness centre. big clean rooms. friendly staff. huge breakfasts

price was cheap but should be cheaper. they allow pets and don't charge a pet fee.

breakfast

super clean, nice staff plenty of towels, pillows and blankets. excellent breakfast

the breakfast

neat and clean. breakfast included. check in/out was easy. clean large room. good size pool

pool was larger and warmer than a former hotel we’ve usually used ( every month visiting family)

wifi signal was weak. no coffee maker or microwave in room.

wifi was horrible

manager/owner seemed miffed my wife rang bell in office at 9pm for wifi password.

one more thing they do have wifi

wifi could have been better

designated pet area for my dog

pool not open

comfortable, clean, friendly staff, great view, nice pool.

there is a covered pool

great for traveling with dogs as their is no pet fee , location was good, nice staff

was clean, breakfast was good, laundry was clean

was clean, breakfast was good, laundry was clean

suite, last minute request granted, great housekeeping, the most comfortable beds, and good breakfast

clean room, very good breakfast, free car parking & friendly staff

the suite arrangement was also wonderful because it allowed the kids to got to sleep in a separate room while we watched a sporting event on tv

the pool

to the pandemic, the buffet breakfast and pool were not available

pool was too cold for me but i discard people swimming

large comfortable room comfortable bed sofa bed kitchen area all beautiful

the location is good for kids.

pool and jacuzzi is small but my kids enjoyed them.

pool and jacuzzi is small but my kids enjoyed them.

the inside pool and jacuzzi so soothing and relaxing.

the pool wasn't in service. it was kind of the main reason we booked this location.

i liked the pool the beds so comfortable and very quite a, beautiful place to stay...

easy access clean comfortable early check in

breakfast was great not a continental one

breakfast

really nice little kitchenette in the room so if you were staying a while you could bring food and beverages

listed for the pool including 9 people limit and an adult must be in attendance to supervise kids under 16

understand the challenges due to the pandemic, but a lot of the amenities (pool, breakfast, gym) were not available and that put a damper on our stay

they could have offered more than a bagel and coffee for breakfast.

fact there is one elevator and one laundry room in one corner of the entire property was the only short coming this property had

breakfast hours were minimal

nice rooms and a guest laundry available

pool, gym, laundry and good breakfasts

i imagined there was a gymnast team up there

the location and that it had a kitchen

clean and friendly, breakfast was great!

the kitchen facilities are clean and in good condition

indoor pool

the hotel advertised thatbitnhad a pool but the pool was not available. very disappointed

love the spa suite with the 3 flat screen tvs and the comfort and the bed and the view

with three kids, we were pleased to find accommodations that met our family's needs

my kids go to theses schools so i stay here when we drop them off and pick up

the spa tub

i didn’t use the gym so i cannot rate it.

no hot breakfast, gym etc

breakfast, gym

gym equipment half broken

staff was helpful. laundry room good.

the restaurant and bar were exceptional

really, although, it would be nice if the restaurant and bar were open later than 9 pm

really comfortable bed good food and drinks at the salt line restaurant and the night owl bar steps away from the vassar

attractive lobby and the little rooftop bar and patio outside the restaurant provided nice spots to sit outdoors

hotel was very green (solar water heater, refillable water stations including sparkling water, ev chargers, etc

i like big room, big beds and swimming pool

the rooms were updated very open and clean. pool is very nice and clean

would of liked the pool to be 24hrs

limited breakfast

breakfast was poor, not much to choose from

early coffee bar was very welcome and decent

the room service was delicious at great value

room service was prompt and helpful

nice breakfast had a snack at bar w/ a drink. very nice.

staff was amazing early check in

gym room could be a little bigger and better equipped.

the pool was amazing, warm and very clean

the pool and the gym. the breakfast was good.

really enjoyed the gym and pool

price and quality, breakfast was good.

breakfast

strong marijuana smell in hallways their laundry room is locked up at 10:00, no exceptions even for carsick kids… we wouldn’t go back

breakfast was not available but that was fine counter staff definitely could of been somewhat

the laundry.

the breakfast was good room had enough space

the bar is also great

the staff was exceptional, the bar staff was by far the most enjoyable i have met in a hotel of this caliber

we loved the size of the room, and although we didn't use the kitchen, it was nice to have a full size refrigerator, all necessary utensils, dishes, and a place

the ambiance was everything from the lobby, to the bar to the hallways ,to our gorgeous yet practical wants ie

breakfast was best we’ve ever experienced from a chain hotel

enjoyed the all you can eat breakfast buffet

i would recommend requesting not to be in a room full of kids (lot of teens/20’s)

heated pool, extensive fitness room, full breakfast in a pleasant, comfortable dining room, friendly staff

beds, delicious breakfast, warm pool, well equipped gym, and lots of unexpected little extras

for late check out until noon was approved

we made use of the guest laundry

laundry came in

the laundry area and gym were clean

sized room, comfortable beds, helpful and friendly staff, good variety breakfast, clean, tidy and safe property

breakfast was limited but it’s what i expected

pool is perfect, restaurant delicious, staff courteous and delightful

i thought the spa would be much larger

spa facilities and immensely dog-friendly

everything about it was perfect; the food was outstanding, the spa was tranquil and treatments fantastic and the property itself was awe inspiring

bathroom was to small the parking lot was to small and the front desk clerk was not very

location; size of room. ample parking

it's very clean, even parking lot is clear of any rubbish

kitchen are was stove top over small refrigerator

there is a little kitchen nook, that would have been more appropriate

we did not go to the kitchen

they served a little breakfast

breakfast was good

very welcoming fair parking space

wifi was slow

fitness room was weak. desk in room was cramped to the bed.

everything was very clean and breakfast was also great

& warm staff, loved the back deck and the view of the ridge, lodge room with games, continental breakfast was very good

breakfast was more than my expectation

great breakfast for kids and adults alike. the fire pit provided a lovey end to the evening.

the breakfast had a nice variety and plenty of it! exceptional for complimentary breakfast.

the front desk staff and breakfast syaffy

key card didn't work for pool. had to get someone to open it for us.

great location, clean, comfortable, and a nice breakfast.

large shower, indoor pool, sauna

would have liked bacon with breakfast for the kids.

bear mountain inn property is gorgeous and we had easy access to the spa and to the trails

restaurant and bar closed at 9 pm

the bar and tavern area also offers awesome lunch items and full bar

the mini bar kitchen was cute and the extra sink was a plus

my wife and i chose to eat in the bar, some staff members seemed inconvenienced that folks were patronizing the bar and restaurant

the manager in the morning, they said the cleaners didnt clean because there were a couple of kids clothes on the bed so they didnt clean

linen smelled so fresh and sanitized, the bathroom was very clean and i loved the idea of morning breakfast

it but they did not offer hot breakfast like the one in yorktown did that i stayed in a few weeks

basic choice for continental breakfast but very fresh and tasty

some of the gym equipment was out of order, no pool

location allowed me early check in

the gym and pool were closed and did not tell ahead.

however the pool and hot tub were waiting on a new

the pool was clean and wasn't gross, we really enjoyed ourselves and will definitely be staying here

location staff are friendly indoor pool gym breakfast

they also have a laundry room

the kids loved the indoor swimming pool

explained everything so clear she was wonderful also great breakfast and we really enjoyed the pool area

we were put in the room next to the laundry room so we were up till 11ish n had to get up at 430am

details about the breakfast like other guest ud83dude1f i had to ask and we were located by the laundry room which is

very clean, friendly staff and good breakfast